Big Bus: London Hop-on-Hop-off Bus Tour with Optional Thames River Cruise & Evening Tour

Was able to see all the best parts of the capital in a short amount of time whilst enjoying the open top views on a beautifully sunny day. The commentary was also helpful.

That you can explore the city from the streets.

Ticketing was very good and efficient. Recorded info wasn't the best, should be better tied to location and a bit less goofy dialogue and more information

The staff were very helpful and there were no issues with staff. However I choose big bus as the company stated that buses were every 20-30 mins ect. However this was not the case. We were waiting for much longer periods compared to the cheaper companies who appeared to have a better service. I would never book with the company again. Paying the extra was a waste of money. I would not recommend to friends or family

The cruise portion of the excursion was sub par. The boat had issues and could not board passengers. We had to wait nearly two hours for the next boat. This subsequently affected are schedule.

Lea the live guide and Trevor the driver made our complete Red line tour absolutely wonderful! What a great experience!

The audio guide was really good and clear, and done in a humerus way. The only thing bus waiting time was too long, We waited for bus for over an hour, The waiting time was too much. Not 15-20 as informed.

It was fine until mid day when three stops were not operating without warning and disrupted our plans. End of the day at Tower of London we waited for over 45 minutes and finally decided to pay to ride the river boat back.

Thames River tour was awesome! Excellent tour hosts who provide a wonderful description of what you are seeing. Big Bus tour was good but there are many many more buses from other tour companies that pick up passengers while we waited for the Big Bus. We got off at one stop and had to wait one hour for a Big Bus tour bus to come back to pick us up. This prevented us from getting off at stops in the city as we were concerned that we would not be picked up and would not see the remainder of the blue or red route. We thought we had the evening tour included but our tickets printed "does not include night tour".

The best thing to do is to buy tickets for the tour from the vendors located at the stops. You receive good information and treatment, considering that we seniors do not always speak the language.

Ricer trip was great & crew superb, wonderful commentary The Big Bus tour had lots of off route time due to so many toad works around the Museum area & did not go past Buckingham Palace due to road works. At Tower Bridge there were no busses for more than 1/2 hour - staff said all the buses were bunched together. When the bus arrived it was too full to get on so we waited another 10 minutes for the next bus. Meanwhile loads of the other competitors busses went past. It's a lot of money to not provide a regular service, would not recommend Big Bus & would try another company next time

The lady at the St. Paul's Cathedral bus stop was fantastic. She was the best part of the experience! We booked online, but she was still incredibly helpful even throwing away my rubbish for me. And HOHO buses are always a fun way to see a lot lazily.

Seeing the city atop the 2nd level was great. The audio didn't always match up to the sites. Better. Communication of stops is needed, particularly on the later afternoon runs. We had to take the tube to get back to our hotel as the bus ended the route before we were back at our stop.

My driver was so kind and friendly

Staff very friendly and helped at all times. We got everywhere . Gladly again 🤩

Support team members were friendly and helpful. Thames river boat captain's guiding was humorous!

Thames river cruise was awesome!

An efficient way to get a comprehensive view of London.

Friendly workers, liked the audio tour, clean

We learned a lot about London's history.