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What our guests say
Maksic
Apr, 2025Verified booking
I walked alone. I chose a tempo I could follow. I will definitely come back again.
Andréa
May, 2025Verified booking
Getting in and having special access was fundamental to enjoying the tour and avoiding the long queues at the door. Avoiding the long queues was the highlight of choosing to buy the tickets through the APP, the ease of purchase, the quick turnaround and the communications too.
Just one observation: the tour is long and it's practically impossible to do it all in one day. Another important point of this ticket is the possibility of visiting any day within a year and on any day of the week and at any time. However, this is good for those who can be in Madrid for more days and organize their schedule. That's fantastic!
Daniel
Apr, 2025Verified booking
We started at Tysenn. Everything went very smoothly, the accreditation and the entrance. Not so in the Pardo (the second visit) where there was the main queue and a second shorter queue (20' wait) to accredit the QR code. With the Reina Sofia we finally had a second shorter queue, but as there were less visitors there were a couple of minutes of waiting.
Theresa
Apr, 2025Verified booking
Of course the art is what made it memorable. We were glad to be able to take a break in the cafe. The maps were confusing and we missed galleries we wanted to see. The restrooms were hard to find.
George
Apr, 2025Verified booking
1) I was confused when I got to the venue as to why I didn't already have a ticket. At one of the venues, the ticket office person initially rejected it as a valid voucher. I had to explain to her that it was.
2) the tour groups at the Prado make the experience impossible to enjoy for independent travelers. You should try to reserve certain hours of the day when tour groups aren't allowed to operate. They monopolize all the masterpieces.
Quatrehomme
Mar, 2025Verified booking
The queue cutter is not useful, and the museum does not provide a brochure or map.
You don't get an audio guide with a paid ticket.
Jennifer
Feb, 2025Verified booking
The experience with the guide Bianca has been incredible. We have enjoyed her detailed explanations, her attention, especially with my son who has been exquisite.
She has made the guided tour simply fantastic.
Thank you for everything Bianca! It was a pleasure to have met you.
Paula
Apr, 2025Verified booking
How big the museum is, so many works of art, famous artists.
Olga
Apr, 2025Verified booking
Everything was great! Good organization, logical, well-ordered rooms. Wonderful paintings.
Duarte
Apr, 2025Verified booking
One of the richest museums in terms of painting and sculpture in Europe and the world. Simply stunning!
Silvia
Apr, 2025Verified booking
Great not to queue at all when the lines were miles long
Catherine
Apr, 2025Verified booking
Efficient because it cuts through the traffic and is all-in-one.
Casoni
Apr, 2025Verified booking
It's a stupemdo museum I didn't have any problem with the tickets
the staff is very present and friendly
Gangolf
Apr, 2025Verified booking
Everything was excellent!!! I will be back again🤩🤩🤩👍
Martina
Apr, 2025Verified booking
With online tickets, no lines!
Olena
May, 2025Verified booking
Stefano
May, 2025Verified booking
Fernanda
May, 2025Verified booking
Maria
May, 2025Verified booking
Camilla
May, 2025Verified booking
€38
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