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What our guests say
Harold
Apr, 2025Verified booking
Beautifil scenery..Disappointed the Ice Paace was closed, that wasthe one we really wanted to see...
Il
Apr, 2025Verified booking
Panoramic view of Metterhirn Alps
Douglas
May, 2025Verified booking
Iveta
May, 2025Verified booking
Kai
Apr, 2025Verified booking
Jairo
Apr, 2025Verified booking
Beatriz
Apr, 2025Verified booking
Glenn
Apr, 2025Verified booking
Elvio
Mar, 2025Verified booking
Roland
Feb, 2025Verified booking
Andre
Feb, 2025Verified booking
Darrell
Apr, 2025Verified booking
The ice cave was closed and the crystal ride was closed and the big gondolas were closed at the start. The Matterhorn was great but my wife and I wanted to see ice caves and do crystal ride and that was not disclosed when I bought the tickets. Also the directions to getting the tickets in the application are not correct and goes to a empty building.
Shane
Apr, 2025Verified booking
Elena
May, 2025Verified booking
Requested refund due to closure of facilities on the day of booking (bad weather).
I have not yet received a response to the report
Michael
Apr, 2025Verified booking
Unfortunately, our car broke down on the way from Locarno to Zermatt. By the time the car was towed to a garage and we finally got a rental car, half a day had already passed. We were therefore unable to keep our appointment.
Unfortunately, the operator was also unable to cancel or rebook the tickets. So we paid 190 CFr for nothing.
Elaine
Apr, 2025Verified booking
There was no entry to the event. It was canceled. The company said that the weather conditions didn't support the climb. It even said that the money had been returned to the headout. I request a refund. I'll let you know in advance and open a chargeback request
Taca
May, 2025Verified booking
Julio
Apr, 2025Verified booking
Zoraida
Apr, 2025Verified booking
Hiren
Apr, 2025Verified booking
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CHF 136.20
CHF 132.11
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