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Brigitte
Aug, 2025Verified booking
Everything went very well, we were able to board the London Eye 1 hour early and the tours were very informative
Jeremiah
Jul, 2025Verified booking
The ease of using the passes was terrific. Due to protests, I was not able to enjoy the Hop On Bus. A highlight was the excellent commentary provided on the Thames River cruise.
Khatere
Aug, 2025Verified booking
Every thing was perfect, organized.
Deirdre
Jul, 2025Verified booking
Could do all in the one day
2nd day did all the lines - blue, red & green to see all the sights easy to get around
Ivica
Jul, 2025Verified booking
Everything was fine. Well organised! Respect!
Brian
Sep, 2025Verified booking
The entire experience was easy, although I wish they would have communicated that we could have ridden the London Eye earlier than our tickets were scheduled. Everything was clean.
Robert
Sep, 2025Verified booking
Your customer service is impeccable! I misplaced my phone when we had to change buses and only realised this later in the afternoon. Your driver and supervisor Carlos were fantastic in finding my phone and passing it to me through Carlos. Thankyou for your outstanding customer service!
Ryan
Aug, 2025Verified booking
At the end of the day, we were at the stop. The driver slowed down. Clearly looked at us. We waved our arms to show that we wanted to load the bus. He didn't stop and continued down the road. He clearly intentionally left us. It was really strange. We ended up having to take an Uber instead of finishing the tour - because we had dinner reservations and couldn't wait for another bus. Wasn't impressed.
Ms
Aug, 2025Verified booking
The River Cruise and trip on the London Eye were amazing. The green route hop on hop off bus, less so - not reliable and packed, plus the
Julio
Aug, 2025Verified booking
We start with the London eye the view was fantastic, then we took the River cruise, a few steps from the London eye that is a plus for this combo. The next day we took the hop on - hop off taking a view of the highlight land of the city taking a lot pictures and visiting important areas is the city. I highly recommender this combo.
Edoardo
Aug, 2025Verified booking
The London Eye experience was memorable. The website for the pre-booking had some problems in the week before the selected day (it seemed like there was no availability in the whole day). However, 3 days before the visit everything worked fine and we managed to book a time slot. We arrived about 15 min before the scheduled time, but they allowed us (me and my family) to go. There was almost no queue at 10:15 am and we really enjoyed the view.
The Hop-on Hop-off Bus Tour was good and we appreciated the description of the sites during the tour. However, at 13:30 the bus was late and after about 45 min waiting we decided to take the metro.
The Thames river cruise was wonderful! We really enjoyed the visiting and the descriptions by the boat staff.
María
Aug, 2025Verified booking
The visit to the London Eye was magnificent, but the tourist bus was chaotic as it was crowded and we had to stand at the bottom where we could not see anything. This issue could be improved
Jürgen
Aug, 2025Verified booking
The Royal Nation Hotel is very large, but ideally located. Super central, with a very good breakfast, very friendly staff. Hop on hop off, London Eye, Thames trip and Buckingham Palace were booked as a combination ticket at a reduced price. Everything was flawless.
Daniela
Aug, 2025Verified booking
The combined ticket was a last-minute offer that we took advantage of. Overall, we saved more than the 30% mentioned because we didn't use public transport (but Big Bus).
Really great: super friendly staff, super detailed directions, including the signs at the stops. For us, all parts of the ticket deserved a particularly good rating.
Zelikha
Jul, 2025Verified booking
we only stayed for 1 day, so this tour is really helping us to explore london and we enjoy so much on the river cruise, the tour guide is very funny and knowledgeable, we learned so much from him. we will definitely recommend everyone who is shortage in time to join this tour.
Emily
Jul, 2025Verified booking
Great value for all 3 activities. HOHO Bus has their own troubles. We had to wait at stops for a long time and once we had to change buses even. Just disorganized but the river and the London eye were well organized and great experiences
Tea
Jun, 2025Verified booking
Finding this bus stops were confusing and we didn't know we had to get a printed ticket. It took us more than an hour to find a Big Bus bus and the man printed out our ticket and brought us to a stop point to wait for the bus. However, the bus stop we were at we were there prior waiting for what felt like an hour and saw zero Big Bus busses. We kept seeing other bus brands stopping which made us wish we chose a different company to do the hop on hop off bus tour. Overall if I can do this again I would choose a different company.
Charlotte
Jun, 2025Verified booking
The river cruise was excellent but a bit too short for me(We are planning to book a longer cruise) . I especially enjoyed the live commentary by the boat crew.
The London Eye experience was well organised and the wait was not too long.
BUT we found the recorded bus commentary not great and the volume of the recorded music , too loud and repetitive!
Mark
Sep, 2025Verified booking
Excellent great value for money.
Heinz
Aug, 2025Verified booking
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