Combo (Save 5%): San Diego Zoo + San Diego Zoo Safari Park Tickets

4.6

2,183 reviews

How do we collect reviews?

These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.

1.6K

370

Guests from Mexico, Canada, United Kingdom and over 10 countries have loved this experience

What our guests say

Steve

Dec 2025

Verified booking

3/5

Extremely expensive. More stores, gift shops, food shops than animals. Purchased the Safari tour and was charged over $80/ticket. I asked why the extra charge over the $60 that was advertised, and was told that $60 was the starting price, but no explanation for the upcharge. Never again.

Sarina

Dec 2025

Verified booking

5/5

It was midday on a Saturday and it wasn't super crowded. We were able to see all the exibits and enjoy the aviaries this venue had to offer within about 3hrs. The only exibit we missed due to crowds was the Pandas. We will be back with timed tickets for that.

Ivan

Dec 2025

Verified booking

5/5

Incredible experience. We have seen the San Diego zoo on TV before, but nothing compares to seeing it in person. To all the people who haven't had the opportunity to visit the San Diego Zoo, it is a bucket list item for sure.

Popeanga

Dec 2025

Verified booking

5/5

I loved the organization, the fact that it was not crowded. Also the diversity and the double decker bus tours. ☺️

Priscilla

Dec 2025

Verified booking

5/5

Very friendly and the ability to use a quick lane for the Savanah

Martin

Dec 2025

Verified booking

5/5

Well maintained, no bad smell and my kids love it

Heriberto

Nov 2025

Verified booking

5/5

To begin the day was nice and Gloomy with enough sunshine to keep you smiling throughout the day. Parking was perfect, lots of area and great guidelines towards the entrance. I didn't even have to wait in line, not that there was one, but I had digital tickets with much "quicker" access to enter. Once we walked in it was on. It was a true Kingdom of exhibits to explore, each path, incline/declined for a great hike through what felt like a jungle! The staff all around was more than informable about each and every exhibit we went to, and we just about covered it all. While we sat and enjoyed our lunch near the giraffe, I could assure you I was terribly out of energy after and was ready for bed. Luckily, there's so much greenery and fresh relieving habitats for the animals that we ourselves are, though the refreshment was rejuvenating, it brought me back to reality to wrap our day up and head on back home! With core memories to experience and a having our photo taken on our way out, we most definitely had a great experience. The last time I was there was 3rd grade, and I personally love to hike, just don't forget about the Skyfari And bus tours they have., it is an open experience once you enter the park! Loved it! Thank you to the couple that took out photo with the polar bear! I couldn't thank you enough for the whole some moment

Bridget

Nov 2025

Verified booking

5/5

The Safari Park is different from other zoos. The animals live in habitats far larger and better suited to them. They seem relaxed and content, not stressed out like most animals in noisy, crowded zoos. We enjoyed observing the giraffes, rhinos and lions from a safe and respectful distance. The tram ride is relaxing and educational. Would love to do it again.

Esteban

Nov 2025

Verified booking

5/5

The day was with excellent weather, there are many things to see, the vegetation, the facilities very nice, The ride on the Africa Tram was very nice. The food was very good and the atmosphere of tranquility and family is the best.

Angela

Nov 2025

Verified booking

5/5

The safari rides were amazing. Park guides and docents were very helpful. The animal exhibits were just amazing. This was an experience of a lifetime. A bucket list item that was worth the wait and live up to expectations.

Kim

Nov 2025

Verified booking

5/5

The zoo was so much fun. Bummer was only 1 panda was out gor the guests and it was her nap time. So stood in line for 20 minutes to get into the panda area and no pandas to see.

Linda

Nov 2025

Verified booking

5/5

It was our first visit to the San Diego Zoo and it was awesome. The zoo was very clean and had very knowledgeable and friendly staff. It is a must see when visiting San Diego.

Donna

Nov 2025

Verified booking

5/5

The tram tour at the beginning of our day, the friendly volunteers, and especially the lady who took our Christmas letter photo. Seeing all the animals was great fun too.

Michelle

Nov 2025

Verified booking

5/5

The San Diego zoo is its own beautiful, lush world. The habitats are beautiful; the animals are so active and healthy. Visiting the zoo was one of the best days I've had.

Amanda

Nov 2025

Verified booking

5/5

Amazing zoo, amazing staff, amazing experience! Highly recommend visiting the San Diego zoo! We loved the exhibits, the bus tour, and the skyline ride!

Susan

Nov 2025

Verified booking

5/5

It was not too crowded and we saw most of the animals and we especially liked the reptile house and the reptile walk. It was a great day.

Harry

Nov 2025

Verified booking

5/5

Everything was great, we enjoyed the bus tour of the zoo, the popcorn was great, the animals were all beautiful, cents to do again.

Mozart

Nov 2025

Verified booking

5/5

Amazing loved it & so did my kids would highly recommend coming here or seaworld !

Deborah

Nov 2025

Verified booking

5/5

I had a great time on the tram, the hot air balloon and the animals are amazing!

Alejandra

Nov 2025

Verified booking

5/5

It was nice and educational . Would like to go again and finish it.

Gael

Nov 2025

Verified booking

5/5

Had plenty of fun seeing the animals. Definitely coming again!

Debara

Nov 2025

Verified booking

5/5

Very easy to use! Zoo was awesome!

Brendan

Oct 2025

Verified booking

5/5

Beautiful day help enhance the overall experience. We have a 11 year old son on the spectrum and he enjoyed seeing the different variety of animal. He wants to go back.

Jade

Oct 2025

Verified booking

5/5

Best zoo ever! There's something for everyone here. Take the bus tour first then decide your must-see exhibits. We loved the aerial views from the skylight cups. The displays have treats near the viewing area so all the creatures who were comfortable with the temperature were close enough for good pictures and observation.

Robert

Oct 2025

Verified booking

5/5

A beautiful day with lots of happy children. A very happy experience and its obvious the zoo staff care for both their animals and visitors. My wife and I were there for over 6 hours. A great experience to be enjoyed by family and friends. A big plus from us......

Joseph

Oct 2025

Verified booking

5/5

The zoo wa absolutely gorgeous. You feel like you are in another world. I highly recommend the deluxe safari ride. Our guide was incredibly knowledgeable and being that close to the animals was unbelievable! Thank you!

Allen

Oct 2025

Verified booking

5/5

The zoo was fabulous! Animals and exhibit and bus tour are great. Food is a bit expensive for a brat and a drink. Great experience!

Jose

Oct 2025

Verified booking

5/5

Every single moment the panda line was longer then I remember but after that it was amazing

Laura

Oct 2025

Verified booking

5/5

Love the animals! The people who work at the zoo super nice! It's clean and really fun

Tessa

Oct 2025

Verified booking

4/5

Very cool experience. Too busy to see the Panda exhibit unfortunately.

Nevin

Oct 2025

Verified booking

5/5

No comment we enjoyed to see those animals that I didn't see before.

Marat

Oct 2025

Verified booking

5/5

Enjoyed the experience of watching animals from such close distance

Robert

Oct 2025

Verified booking

5/5

Animals appear active and healthy. Zoo personnel eager to help.

Sharayne

Oct 2025

Verified booking

5/5

It was a great experience had fun with my grand babies

Michelle

Oct 2025

Verified booking

5/5

Beautiful well kept, animals looked healthy

Aman

Oct 2025

Verified booking

4/5

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Vince

Oct 2025

Verified booking

5/5

We saw all the animals! Great zoo!

Kevin

Sep 2025

Verified booking

5/5

Loved the friendly & helpful staff and that everything was included in the ticket price. The plants were amazing & so tall!

Matthew

Sep 2025

Verified booking

5/5

My wife and I enjoyed a fun day at the SD Zoo. The weather was rainy and overcast so the crowds were smaller and we saw all we wanted to see. The Bus tour is a must to scope out the park and see a majority of animals while hearing in depth information.

Gilzenrat

Sep 2025

Verified booking

4/5

bus tour was not great, we set on the left side of the bus and did not see anything...most of the animals were on the right side☹️

Ina

Sep 2025

Verified booking

5/5

Everything! Beautifully laid out. Seeing the Pandas fulfill one of my dreams. Staff was excellent. Friendly, knowledgeable.

Brandy

Sep 2025

Verified booking

5/5

I liked the fact there were so many nice employees around to assist with anything you need.

Iines

Sep 2025

Verified booking

5/5

Lots of different animals I haven't seen before. Also the zoo environment was beautiful.

Laurie

Sep 2025

Verified booking

5/5

We had a wonderful day at the San Diego Zoo. Weather was fantastic and no crowds!!!

Ronald

Sep 2025

Verified booking

4/5

Got to visit family and see some wonderful animals and beautiful scenery.

Margaret

Sep 2025

Verified booking

5/5

The Zoo is beautiful and clean. So much to see. It is an all day event!

Gustavo

Sep 2025

Verified booking

5/5

Loved everything about it. Had great time with my family.

Donna

Sep 2025

Verified booking

5/5

Loved being able to skip the lines.

Joy

Sep 2025

Verified booking

5/5

Low crowds ... staff wonderful ...

Ivan

Sep 2025

Verified booking

5/5

Animals the variety what there is

Walter

Aug 2025

Verified booking

5/5

The zoo tickets where sent to the email was able to found them. The trolley tickets I was not able to find them in the email. I had to download the app. I think I was charged an extra ticket for the zoo. I called customer service and left a message never received a phone call back. I did not find a senior discount option when buying both the zoo and trolley tickets. Otherwise all is well. I was able to enjoy both events thank you

Efren

Aug 2025

Verified booking

5/5

The experience was exciting. The staff the volunteers were excellent. I've never been on a Safari before, but it was great. I will be coming back, but your volunteer staff were so knowledgeable and helpful with every question that I had about the park and I think you guys, my friend from out of town wanted to Experience it and it was a great experience. Thank you.

Elizabeth

Aug 2025

Verified booking

5/5

The San Diego zoo is by far the best I've ever been too. I wish I could have had more time to explore. The paths are endless with so many fun animals to see and experiences to take part in. I also love how everything is built into the one price, from parking to the skyline, your ticket covers it all.

Judy

Aug 2025

Verified booking

5/5

Lots of things - Loved the tour bus, the pink flamingos were wonderful to watch, we saw lions, tigers and bears. Having pre bought our tickets made entry a breeze. Since the parking lot was really full we used the valet parking which made our trip much easier. The volunteers were all amazing.

Janet

Aug 2025

Verified booking

5/5

We loved learning about San Diego and the surrounding area. The drivers made it so much fun too. They shared trivia, played music and were interactive with the audience which made it like a party on the bus! David was very fun.

Steven

Aug 2025

Verified booking

5/5

From the parking all the way to my way out . The employees were very helpful . The park was very clean and the animals were very active it was a great time . Ty San Diego zoo.

Robert

Aug 2025

Verified booking

5/5

From entry, to every turn and attraction, you are immersed in everything a zoo should be. Best zoo experience we have ever had. 5 starts across the board.

Mark

Aug 2025

Verified booking

5/5

Loved the Pandas, the gorellas, and the monkeys. Also the elephants. Haven't been to this zoo for over 30 years and it has really changed for the better.

Judith

Aug 2025

Verified booking

4/5

It was a very hot day...so some of the animals were in their shady areas and had to see. We loved seeing the giraffes and elephants.

Margaret

Aug 2025

Verified booking

5/5

90 min guided behind the scenes experience was really amazing. We were able to see areas where only employees were allowed to go.

Vincent

Aug 2025

Verified booking

5/5

I could see 2 pandas. One of them was sleeping, and the other one was eating bamboo grass. They were so cute.

Milad

Aug 2025

Verified booking

5/5

Everything was excellent and first class. Thank you for everything.

Katherine

Aug 2025

Verified booking

5/5

amazing park i loved all the features and all the animals

Nathaniel

Aug 2025

Verified booking

5/5

Great Employees, super informative and kind

Mark

Aug 2025

Verified booking

5/5

The Zoo tickets worked fine. The Zoo was great, not too crowded and very clean and organized. Free parking!

Annette

Aug 2025

Verified booking

5/5

Yay such a great day at San Diego Zoo. Thanks Headout for a seamless experience.

Lourdes

Aug 2025

Verified booking

5/5

It was really easy to buy the tickets.

Hector

Aug 2025

Verified booking

5/5

The elephants and geese guauuu

Maria

Jul 2025

Verified booking

5/5

I didn't realize that this zoo was huge. Very happy to see elephants again and of course the pandas. It was even better that I was told the park closed at 8 instead of 5. Although we didn't see the polar bears and red panda, we still saw a lot of animals. It was fun to watch the hippos swim underwater and the family of monkeys walk around. The koalas were great seeing them too.

Mary

Jul 2025

Verified booking

5/5

Being at the Safari Zoo was so wonderful and different. It was a warm day and most of the animals were hidden in the shade ... can't blame them. We saw so many different animals we've never encountered and lived reading all their statistics and history. A "MUST" , if you can, take ride up in the Balloon! So fun!! 🤩

Kalibek

Jul 2025

Verified booking

4/5

Very interesting place! We were very pleased! Lots of different animals we hadn't seen before. We really enjoyed it! I advise everyone to visit!

Pablo

Jul 2025

Verified booking

5/5

The experience was very valuable to realize the way animals are kept. Although the zoo tries to replicate the environments in which the different species live, it leaves much to be desired because these artificial environments not only limit the perceptual system of the species to integrate into their natural environment (the perception of sounds, visual stimuli, smells, vibrations, etc. with which they have evolved, but they are also limited in their natural movements or routes, as well as in the possibility of socializing. This has led me to conclude that although the zoo completes an entertainment function for visitors, they should be educated on how these environments are limiting the true nature of the animals. Pablo Paramo Ph.D

Landon

Jul 2025

Verified booking

3/5

The zoo exhibits itself was amazing! The hills to get to them were horrible, especially when you have small children in a stroller. At one point I had to have my husband pushing the stroller because I was scared I was going to fall and not be able to control the stroller. The hill next to the zebras and the big hill by the birds were the worst. I wouldn't be surprised someone hasn't fallen and gotten seriously hurt

Elizabeth

Jul 2025

Verified booking

5/5

It was fun! Following the map and watching some YouTube videos ahead of time helped us get through the zoo smoothly! It was peaceful and good family fun. I definitely recommend to take your children there and enjoy! There's also water parks in the zoo I recommend taking towels if you have kiddos extra clothes also. Over all great!!

Ivannia

Jul 2025

Verified booking

5/5

Etickets made it easy to enter. Appreciated the volunteers ready to help navigate our path. The bus tour and Skyfari were educational and a good rest for the feet. We love the San Diego Zoo!

Amarjot

Jul 2025

Verified booking

3/5

The sky train was the highlight of the zoo. The animals can not been seen or are all sleeping. The tickets are not worth the zoo.

Minkie

Jul 2025

Verified booking

5/5

Both the USS Midway & San Diego Zoo were amazing experiences. Saving money on admission prices was wonderful & an added bonus.

Scott

Jul 2025

Verified booking

4/5

Awesome park and great experience with our young granddaughter and family. So nice to see the Pandas and animals in Africa.

Stephanie

Jul 2025

Verified booking

5/5

Very clean. Everyone that worked there were friendly and courteous. Great experience. Loved all the animals.

Kenneth

Jul 2025

Verified booking

5/5

So much to see and so many different critters AND plants. AND your entire staff was friendly and helpful!!

Julio

Jul 2025

Verified booking

5/5

What I liked the most was it was a good bargain two places for a cheaper payment.

Selina

Jul 2025

Verified booking

5/5

Easy ordering and a beautiful day

Bruce

Jul 2025

Verified booking

4/5

Our grandchildren had a great time

Cheryl

Jun 2025

Verified booking

5/5

The staff were friendly and helpful. The tour guides were great and we got in very smoothly with our tickets! The animals were out so we saw many of them. The sky view from the tram was wonderful!

Gareth

Jun 2025

Verified booking

5/5

My family and I had a very special day at the zoo. Each of us had different favourite moments which to me meant it will appeal to all. Lots of things to see and do at the zoo!!!

Anita

Jun 2025

Verified booking

5/5

Great adventures!!! The Midway was so interesting! Great amount of history. The Zoo was really fun! Staff was helpful. Enjoyed the free rides- gondola and bus!

Gary

Jun 2025

Verified booking

3/5

Half the animals could not be seen, they were hiding. The zoo map you pass out is horible, imposssible to figure out where to go, not enough information on the fron or back to to find something your lookiing for. had to constantly ask for directions and where to go to find certain animals.

Alex

Jun 2025

Verified booking

5/5

Weather, Zoo app, manageable crowd, variety of animals, lunch at Albert's. Transportation: conveniente Lyft drop off point. Ease of ticket purchase.

Aleya

Jun 2025

Verified booking

5/5

I was able to purchase tickets online, it was quick and easy! Zoo was clean and nice. Children enjoyed. All staff were so kind and professional.

Judy

Jun 2025

Verified booking

5/5

The Panda's and the Rhino. The closeness to the animals

Joachim

Jun 2025

Verified booking

5/5

All the animals and all the plants were so nice to see. Dirk from germany

Julia

Jun 2025

Verified booking

3/5

The water park was a big hit. The tram ride was very heavy handed.

Rodney

Jun 2025

Verified booking

5/5

Design of the zoo experience and staff courtesy

Kymberlee

Dec 2025

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5/5

John

Dec 2025

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5/5

Jessica

Dec 2025

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5/5

Luis

Dec 2025

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5/5

Jonathan

Dec 2025

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5/5

Tony

Dec 2025

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5/5

Jeannie

Dec 2025

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4/5

Hannah

Dec 2025

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5/5

Armando

Dec 2025

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5/5

Nov 2025

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5/5

Pamela

Nov 2025

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5/5

Edward

Nov 2025

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5/5

Jesse

Nov 2025

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5/5

Jane

Nov 2025

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5/5

Hinareva

Nov 2025

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3/5

Patricia

Nov 2025

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5/5

Anne

Nov 2025

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5/5

Lisa

Nov 2025

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5/5

Sonikaben

Nov 2025

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5/5

Isaiah

Nov 2025

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5/5

Darian

Nov 2025

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5/5

Olan

Nov 2025

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4/5

Hector

Nov 2025

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5/5

Ashley

Nov 2025

Verified booking

1/5

N/A - Tickets were unavailable although agent claimed that I paid for them and that they were available.

Daniela

Nov 2025

Verified booking

1/5

I was having trouble with the head out app/website and had to buy a whole other ticket.

Yerim

Nov 2025

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5/5

Francisco

Nov 2025

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5/5

Mrs

Nov 2025

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5/5

Nancy

Nov 2025

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5/5

David

Nov 2025

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4/5

Steeve

Nov 2025

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5/5

Alejandra

Nov 2025

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5/5

Claudia

Nov 2025

Verified booking

1/5

I request cancellation and refund of my ticket and they didn't give me the allowance or give me options.

Kanisha

Nov 2025

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5/5

Priscila

Nov 2025

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5/5

Casey

Nov 2025

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5/5

Leticia

Nov 2025

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5/5

Lane

Oct 2025

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5/5

Salvador

Oct 2025

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5/5

Szilvási

Oct 2025

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4/5

Virginia

Oct 2025

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5/5

Abigail

Oct 2025

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5/5

William

Oct 2025

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5/5

Juan

Oct 2025

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5/5

Anthony

Oct 2025

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5/5

Hyogyeong

Oct 2025

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4/5

Justin

Oct 2025

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5/5

Obed

Oct 2025

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5/5

Mark

Oct 2025

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5/5

Roman

Oct 2025

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5/5

Brandon

Oct 2025

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5/5

Sue

Oct 2025

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5/5

Deanna

Sep 2025

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4/5

Paul

Sep 2025

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5/5

Thomas

Sep 2025

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4/5

Nikolas

Sep 2025

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5/5

Lorraine

Sep 2025

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5/5

Steve

Sep 2025

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5/5

Wendy

Sep 2025

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5/5

Judy

Sep 2025

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5/5

Mary

Sep 2025

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5/5

Anika

Sep 2025

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5/5

Ronnie

Sep 2025

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5/5

Deborah

Aug 2025

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5/5

Gabriel

Aug 2025

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5/5

Jose

Aug 2025

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5/5

Carolina

Aug 2025

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5/5

Christopher

Aug 2025

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5/5

Jamilette

Aug 2025

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5/5

Kerry

Aug 2025

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5/5

Leslie

Aug 2025

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5/5

William

Aug 2025

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5/5

Dennis

Aug 2025

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5/5

Robert

Aug 2025

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5/5

Krishna

Aug 2025

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5/5

Terry

Aug 2025

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5/5

Kristina

Aug 2025

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5/5

Lauren

Aug 2025

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5/5

Bazin

Aug 2025

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5/5

Alaa

Aug 2025

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5/5

Ranada

Aug 2025

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5/5

Margaret

Aug 2025

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5/5

Juebiline

Aug 2025

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5/5

Ailish

Aug 2025

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5/5

Fernando

Aug 2025

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5/5

Virgil

Jul 2025

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5/5

Fernando

Jul 2025

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5/5

Tracy

Jul 2025

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5/5

Cynthia

Jul 2025

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5/5

Francisco

Jul 2025

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5/5

Mandeep

Jul 2025

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1/5

Nothing, didn't feel entertained

Karen

Jul 2025

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5/5

Theresa

Jul 2025

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5/5

Nicholas

Jul 2025

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5/5

Carlos

Jul 2025

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4/5

Dario

Jul 2025

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5/5

Ashley

Jul 2025

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5/5

Mary

Jul 2025

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3/5

Christian

Jul 2025

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5/5

Kelly

Jul 2025

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5/5

Toni

Jul 2025

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4/5

Terry

Jul 2025

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5/5

Carter

Jul 2025

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5/5

Dorothy

Jul 2025

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1/5

I ordered my ticket online nine hours ago and it's still pending. I had to buy a second ticket at the zoo to enter.

Lee

Jul 2025

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5/5

Michael

Jul 2025

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4/5

Janine

Jul 2025

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5/5

Rosa

Jul 2025

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5/5

Santiago

Jul 2025

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4/5

Gerald

Jul 2025

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4/5

Tatiyana

Jul 2025

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5/5

Julian

Jul 2025

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5/5

Jennifer

Jul 2025

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5/5

Matthew

Jul 2025

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5/5

Robert

Jul 2025

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5/5

Katherine

Jul 2025

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5/5

Mollie

Jul 2025

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4/5

Jose

Jul 2025

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4/5

Yigitcan

Jul 2025

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5/5

Miquelita

Jul 2025

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5/5

Lori

Jun 2025

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5/5

Leslie

Jun 2025

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5/5

Nikolene

Jun 2025

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5/5

Mildred

Jun 2025

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3/5

Gregory

Jun 2025

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5/5

Nathan

Jun 2025

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4/5

Gurzau

Jun 2025

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5/5

Joseph

Jun 2025

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4/5

Guadalupe

Jun 2025

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3/5

Dawn

Jun 2025

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5/5

Solomon

Jun 2025

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3/5

Yolanda

Jun 2025

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5/5

Anthony

Jun 2025

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1/5

Horrible and customer service sucks

Angela

Jun 2025

Verified booking

5/5

Craig

Jun 2025

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5/5

Ingrid

Jun 2025

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1/5

Fun with granddaughter once we were finally allowed inside

Krystyna

Jun 2025

Verified booking

5/5

Justin

Jun 2025

Verified booking

3/5

It's just not for me. The animals looked sad which made me sad as well.

Ernesto

Jun 2025

Verified booking

5/5

I love gorillas and rhinos

Alice

Jun 2025

Verified booking

5/5

We had a wonderful day at the zoo. We were impressed with the space, well maintained grounds and the beauty of animals. Overall it was a fun filled day.

James

Jun 2025

Verified booking

5/5

It was a awesome day!!! My grand kids love all the animals.

Barbara

Jun 2025

Verified booking

5/5

all the animals were out as we were there at feeding time and the weather was cool.

Isabella

Jun 2025

Verified booking

5/5

The tour guide was awesome and the general zoo environment was amazing

Darryl

Jun 2025

Verified booking

3/5

Animals were viewable and active enjoyed watching them

Gloria

Jun 2025

Verified booking

5/5

Been a while since my last visit , first time we ride the Skyfai tram.

Kyle

May 2025

Verified booking

4/5

The staff was very friendly, I have been to many zoos but your staff was hands down the best. Loved the zoo and how its focus was the animals vs the guest. It showed how much more you care for them.

Karen

May 2025

Verified booking

5/5

The weather was cool which for the zoo is perfect because the animals are out and a lot of them were more active. The pandas were one of the highlights eating and walking around. The jaguar was up, and one of the polar bears went for a swim. Even some of the koalas were eating instead of sleeping. The food was very good too.

Brittney

May 2025

Verified booking

5/5

Rain Forest bird exhibit was amazing. Gorgeous birds! Baby giraffes, rhinos and tigers, it was interesting hearing about the conservation efforts being put forth to save these animals.

David

May 2025

Verified booking

5/5

Great varitity of animals and easy to navagate each region. Wear comfortable shoes. Lots of walking and some steep climbs. Very surpised at the excellent food we had in the asian section.

Jennifer

May 2025

Verified booking

4/5

The pandas were so playful on the day we visited. Although there was a large crowd of school children, the line moved quiclky and everyone was respectful.

Racquel

May 2025

Verified booking

5/5

Awesome experience, specually it is our first time to visit the zoo with amazing animals, clean facilities and friendly staff

Philip

May 2025

Verified booking

5/5

Ease of entry, zoo experience was really good with all the animals and the bus ride was excellent . Loved the skyway aerial as well.

Nicole

May 2025

Verified booking

5/5

Such a great experience! Once in the park we did the excursion on the truck. It was awesome! We got up close to the animals! Loved it. Cannot wait to visit again ;)

Amanda

May 2025

Verified booking

5/5

There was so much to see and we got an aerial view from the skyfari, an up close view on all the walking paths, and a great tour on the bus.

Andrew

May 2025

Verified booking

5/5

We were able to enjoy this experience at the San Diego Zoo with the children's Titi Amanda.

Halina

Apr 2025

Verified booking

5/5

Our Safari tour with Ryan was very informative and fun!

Michael

Apr 2025

Verified booking

5/5

I had heard of the zoo all my life and it did not disappoint! Thanks

Ryan

Apr 2025

Verified booking

5/5

Awesome time. The animals are well taken care of and active. It was big, spacious and comfortable. My 6 yr old loved all the monkeys and reptiles

Connie

Apr 2025

Verified booking

5/5

The staff is super friendly. The park was clean and the enviroments that are set up make the animals easily seen.

Jorge

Apr 2025

Verified booking

5/5

Everything was amazing, very Big park. Only the cost of the tickets were little high to my prespective.

Susan

Apr 2025

Verified booking

5/5

We loved the elephants, the free bus tour and Skyway tour and no parking fee. We were there from opening till closing.

Kathleen

Apr 2025

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5/5

EVERYTHING!! Free refills of water - unheard of!

Jill

Apr 2025

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4/5

Good signage and friendly staff!

Jean

Apr 2025

Verified booking

5/5

So much to see! Well maintained and friendly staff. We will be back!

Stacey

Apr 2025

Verified booking

5/5

The zoo was setup so easily for you to be able to walk to so many attractions. The skyfari was a fun way to get to either end of the zoo. There are a lot of exhibits and stuff to see. Was a wonderful experience

Deborah

Apr 2025

Verified booking

5/5

We were visiting relatives in Carlsbad from Chicago. Our one bucket list item was the San Diego Zoo to see the pandas. 🐼 We did get a glimpse of the male panda munching on bamboo. As it turned out, the Galapagos tortoises were our favorites! The turtle whisperer told us all about the tortoises and even put them into trances!🤩🐢 The volunteers stationed around the zoo were what really made the visit complete. They were so helpful with how to approach our visit as well as information about the animals. We only had the one day to visit and we were able to see just about every exhibit. It was a wonderful day!

Teresa

Apr 2025

Verified booking

5/5

Easy to book a day at the SD Zoo. Loved the Zoo and all it has to offer. Exceptionally clean, with very nice habitats and enclosures for the animals! We visited on a nice cool week day. Crowds were minimal. We had lunch at the Sandwich shop and though it was very tasty, it is overpriced. Our only disappointment was that the Pandas weren't visible both times we went to their habitat to see them. Overall excellent experience! We definitely hope to return!

Patricia

Apr 2025

Verified booking

5/5

Had a wonderful day with my brother and sister. The exhibits are world class, the environment clean and docents at each exhibit were very informative. They are definitely a huge asset to one's zoo experience. Thank you for all your efforts to save threatened and endangered species.

Delore

Apr 2025

Verified booking

5/5

All the animals were awake and happy

Marsha

Apr 2025

Verified booking

5/5

We had a great experience seeing the panda....even if we experienced our first earthquake!

Dawn

Apr 2025

Verified booking

5/5

The tour bus at the zoo was great! We did have a short wait online to get in the bus but the sites were awesome. We sat on top and had a bird's eye view of several different animals. After the bus we had a good idea of what direction to head in order to see as many animals as possible.

Steve

Apr 2025

Verified booking

5/5

The tour guides were very helpful and kind.

Cynthia

Apr 2025

Verified booking

5/5

Loved the tram and the volunteers were great and helpful

Denise

Apr 2025

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5/5

Very interesting. My grandkids (14 yrs ) really enjoyed it. Did the balloon & tram.

Rosemary

Apr 2025

Verified booking

5/5

Head out made it so easy to purchase tickets and they offered the lowest prices as well! It was the best experience ever!

Diann

Apr 2025

Verified booking

5/5

Animals active. Best zoo ever visited. Pandas adorable. Koala nap, fantastic.

Daisy

Apr 2025

Verified booking

5/5

Sensory bag was useful, for someone with neurological difficulties and found i very helpful when I found it overwhelming in both crowded and noisy situations. I found the inteactive map very useful and excellent tool which made the whole experience very personable

Dimitri

Apr 2025

Verified booking

5/5

It was my first time as well as my daughter's. The zoo visit was for her but i enjoyed myself as well. She loved it & can't wait to go back.

Yelena

Mar 2025

Verified booking

5/5

Great experience in San Diego Zoo Safari Park

Jenny

Mar 2025

Verified booking

3/5

I upgraded my ticket but I wish I hadn't because it really wasn't worth it I mean it was nice but not for that price..

Christopher

Mar 2025

Verified booking

5/5

Amazing. Top notch zoo and staff. Highly recommend to anyone with an interest in animals or plants.

Ram

Mar 2025

Verified booking

5/5

It was mainly a family outing and we were coming back after 12 years. With children in college and working it was a good weekend to be out and about with family

Danita

Mar 2025

Verified booking

5/5

It was a wonderful spring day. We did not have to wait in line for anything.

Hector

Mar 2025

Verified booking

5/5

Pandas and koalas. And the infrastructure of the zoo , as well as the friendliness of the staff.

Darnell

Mar 2025

Verified booking

5/5

My grandchild's birthday was celebrated at the San Diego Zoo with several family members attending.

Edna

Mar 2025

Verified booking

3/5

It was a family vacation day and most of the animals were either not out or just laying around. My daughter and granddaughter were really looking forward to the Elephants but they are getting a new place. The volunteers were helpful than the workers. Just wish it was better. Hopefully if we visit again it's better

Carol

Mar 2025

Verified booking

5/5

The animal enclosures were amazing and watching the gurilla sign language with the zoo keeper Juli was phenomenal

Valencia

Mar 2025

Verified booking

5/5

The friendly staff and fellow visitors made this visit special! We especially enjoyed the tram experience and the elephant exhibit. My eldest son exclaimed this experience was "better than Disney"!

Tony

Mar 2025

Verified booking

5/5

We ordered our tickets on line. We took our kids as children to the zoo. This time we took our sons family, including our granddaughters. It was great to spend the day seeing them enjoy all of the enclosures. Of course the panda bears were a favorite as well as the Outback area. It was a great day with beautiful weather and we all got our steps in for sure.

Delia

Mar 2025

Verified booking

4/5

The zoo experience was great but parking was horrible. We had to goggle up the additional parking. It would be great if the address of the additional parking was provided on the app.

Paul

Mar 2025

Verified booking

5/5

We were really impressed with the zoo overall and its effort to sustainability. The Koalas were great as were the Pandas. My favourite was the Gorillas while my grandson loved the different environments created for each animal. We rode the double decker bus and discovered many things we didn't know about animals and plants

Axel

Mar 2025

Verified booking

5/5

I loved the polar bear the elephants panda and the jaguar

Ginna

Feb 2025

Verified booking

5/5

Dolphins show and whales the sea lions were very cute

William

Feb 2025

Verified booking

5/5

Leopard, silver back, Komodo, lion, rhino

Karri

Feb 2025

Verified booking

5/5

Everything was awesome. I watch San Diego zoo on animal planet and it's been on my bucket list. Well kept park and helpers/ staff every where to assist. So much to see and do.

Lindsey

Feb 2025

Verified booking

5/5

Great bus tour guide! Wish I remembered his name but he gave great facts and told funny dad jokes the whole tour! Tour really helped understand the park more!

Irene

Feb 2025

Verified booking

5/5

It was a beautiful day and your volunteers were informative and nice. My 2 boys loved the Africa Tram and seeing all the animals. It was hard for them to chose just one animal. They were beautiful.

Javier

Feb 2025

Verified booking

3/5

THE AERIAL TRAM WAS CLOSSED

Etwan

Feb 2025

Verified booking

5/5

Well it was about 23 of us and we had nothing bad to say. All the staff was very friendly and helpful. We were celebrating my 10th grandson's birthday.

Michael

Jan 2025

Verified booking

5/5

Excellent exhibitions. The zoo has a great layout, the bus ride was very informative and helped us develop our plan for the day when walking around

Sofia

Jan 2025

Verified booking

5/5

It was a wonderful day! We enjoyed all the animals, tram ride, and restaurant!

Donaldean

Jan 2025

Verified booking

4/5

We went when it was cooler temp, mud-week and it wasn't crowded at all and the animals were all active and not hiding in their dens trying to stay cool. Very disappointed that the zoo no longer has a tram system that helps you get to different areas...that in itself might deter me from going as I get older.

Roberto

Jan 2025

Verified booking

4/5

I love San Diego Zoo, I visit it every time I can.

Paul

Jan 2025

Verified booking

5/5

Love the environment and the attractions! Top notch !!!

Kerri

Jan 2025

Verified booking

5/5

I think it was Tim who shred his knowledge about the Orangatans. We met the older female, Aunt Karen, who came up and said hello to him as he said she usually does. It was very special. We didn't get any good shots of Karen but here's one of a Silverback. It's a beautiful zoo and everyone was relaxed & patient. Nice day :)

Karly

Jan 2025

Verified booking

5/5

The San Diego Zoo exceeded all my expectations! From the moment we entered, the staff was welcoming and knowledgeable, and the entire experience was seamless. The zoo is beautifully maintained, with lush landscapes that make you feel like you’re in the animals’ natural habitats. The variety of animals is incredible, and it’s clear they prioritize conservation and education. I loved learning about their efforts to protect endangered species. The exhibits are thoughtfully designed, providing great viewing opportunities while ensuring the animals have plenty of space to roam. The Skyfari ride was a fun way to see the zoo from above, and the guided bus tour was both informative, entertaining and convenient for covering more ground. Overall, the San Diego Zoo is a must-visit destination that combines entertainment with education and care for wildlife. I can’t wait to visit again!

Gerardo

Jan 2025

Verified booking

3/5

I thought the smaller vehicle tours were included with the purchase of the park ticket. Assuming the price for the tour would be a long wait time. I guess I'm just comparing this park to something like Universal Studios where Harry Potter is included with the purchase of a ticket. Anyway I'm glad my wife and I were able to contribute to the park.

Francoise

Dec 2024

Verified booking

5/5

The elephants and the lion were the best hosts to watch and see moving around.

Deborah

Dec 2024

Verified booking

5/5

It was Beautiful and staff was very helpful Ful

Michael

Dec 2024

Verified booking

5/5

Gorillas and orangutans were a hit

Alfonso

Dec 2024

Verified booking

5/5

Great place to spend Christmas day!

Marc

Dec 2024

Verified booking

5/5

So well layed out and so many interesting and exotic animals. Great for my grandchild.

Jamecia

Dec 2024

Verified booking

5/5

User friendly app. Easy to use. You can chat 24/7

Norma

Dec 2024

Verified booking

5/5

Everything was great. We loved to see the Pandas!

Mahmoud

Dec 2024

Verified booking

4/5

The zoo was perfectly clean and organized The only bad thing is that you are not guaranteed to see all animals

Juan

Dec 2024

Verified booking

3/5

Many habitats were empty

Marsha

Dec 2024

Verified booking

5/5

I was glad to get my ticket in advance thru Headout online. I only wished that I knew multi visits to the San Diego Zoo & Safari Park could have been combined so I would have gotten a lower overall cost. But the parks were great!

Paula

Jun 2025

Verified booking

5/5

Norena

Jun 2025

Verified booking

5/5

Chloe

Jun 2025

Verified booking

5/5

Susan

Jun 2025

Verified booking

5/5

Justin

Jun 2025

Verified booking

5/5

Miguel

Jun 2025

Verified booking

5/5

Laurel

Jun 2025

Verified booking

5/5

Alex

Jun 2025

Verified booking

5/5

Don

Jun 2025

Verified booking

5/5

Cristina

Jun 2025

Verified booking

5/5

Todd

Jun 2025

Verified booking

5/5

Don

Jun 2025

Verified booking

5/5

Alba

Jun 2025

Verified booking

3/5

Dhondup

Jun 2025

Verified booking

5/5

Blair

Jun 2025

Verified booking

5/5

Agustin

Jun 2025

Verified booking

4/5

Joanna

May 2025

Verified booking

5/5

Kaitlyn

May 2025

Verified booking

5/5

Cherral

May 2025

Verified booking

5/5

Jorge

May 2025

Verified booking

5/5

Carlos

May 2025

Verified booking

5/5

Charmine

May 2025

Verified booking

5/5

Philip

May 2025

Verified booking

5/5

Brian

May 2025

Verified booking

3/5

Patricia

May 2025

Verified booking

5/5

Litzy

May 2025

Verified booking

5/5

Rafael

May 2025

Verified booking

4/5

George

May 2025

Verified booking

5/5

Delia

May 2025

Verified booking

5/5

Abdolreza

May 2025

Verified booking

5/5

Stanley

May 2025

Verified booking

5/5

Jose

May 2025

Verified booking

5/5

Lazar

May 2025

Verified booking

3/5

Balaji

May 2025

Verified booking

5/5

Kathy

May 2025

Verified booking

5/5

Santiago

May 2025

Verified booking

5/5

Juliet

May 2025

Verified booking

5/5

Lori

May 2025

Verified booking

5/5

Kathleen

May 2025

Verified booking

5/5

Roberta

May 2025

Verified booking

5/5

Susan

May 2025

Verified booking

5/5

Marlene

May 2025

Verified booking

5/5

Martha

May 2025

Verified booking

5/5

Alicia

May 2025

Verified booking

5/5

Karen

May 2025

Verified booking

5/5

Robert

May 2025

Verified booking

4/5

Kent

May 2025

Verified booking

5/5

Thomas

May 2025

Verified booking

5/5

Joel

May 2025

Verified booking

5/5

Anitha

May 2025

Verified booking

5/5

Gerard

May 2025

Verified booking

5/5

Ruy

May 2025

Verified booking

2/5

Stephanie

May 2025

Verified booking

5/5

Mary

May 2025

Verified booking

4/5

Rachel

May 2025

Verified booking

5/5

Debra

May 2025

Verified booking

5/5

David

May 2025

Verified booking

5/5

Brenna

May 2025

Verified booking

4/5

Arlin

May 2025

Verified booking

5/5

Lee

May 2025

Verified booking

5/5

Christian

Apr 2025

Verified booking

4/5

Henry

Apr 2025

Verified booking

5/5

Mario

Apr 2025

Verified booking

5/5

Jose

Apr 2025

Verified booking

5/5

Justin

Apr 2025

Verified booking

5/5

Ellen

Apr 2025

Verified booking

4/5

Olivia

Apr 2025

Verified booking

5/5

Melissa

Apr 2025

Verified booking

5/5

John

Apr 2025

Verified booking

5/5

Gordon

Apr 2025

Verified booking

2/5

Adelita

Apr 2025

Verified booking

5/5

Steven

Apr 2025

Verified booking

5/5

Ruby

Apr 2025

Verified booking

5/5

Daniel

Apr 2025

Verified booking

3/5

Robin

Apr 2025

Verified booking

4/5

John

Apr 2025

Verified booking

2/5

Alyssa

Apr 2025

Verified booking

4/5

Elke

Apr 2025

Verified booking

4/5

Eric

Apr 2025

Verified booking

4/5

John

Apr 2025

Verified booking

4/5

Rosa

Apr 2025

Verified booking

3/5

Eder

Apr 2025

Verified booking

4/5

Eileen

Apr 2025

Verified booking

1/5

Kristin

Apr 2025

Verified booking

4/5

Michael

Apr 2025

Verified booking

3/5

Anne

Apr 2025

Verified booking

5/5

Sandy

Apr 2025

Verified booking

4/5

Lynne

Apr 2025

Verified booking

5/5

Joseph

Apr 2025

Verified booking

5/5

Adriana

Apr 2025

Verified booking

2/5

Elizabeth

Apr 2025

Verified booking

5/5

Renate

Apr 2025

Verified booking

5/5

Arcye

Apr 2025

Verified booking

5/5

Mary

Apr 2025

Verified booking

5/5

Maria

Apr 2025

Verified booking

5/5

David

Apr 2025

Verified booking

5/5

Janet

Apr 2025

Verified booking

5/5

Julius

Apr 2025

Verified booking

5/5

Tejas

Apr 2025

Verified booking

4/5

Beverly

Apr 2025

Verified booking

5/5

Mark

Apr 2025

Verified booking

2/5

Apr 2025

Verified booking

5/5

Pamela

Apr 2025

Verified booking

4/5

Rocio

Apr 2025

Verified booking

5/5

Barbara

Apr 2025

Verified booking

5/5

Amy

Apr 2025

Verified booking

4/5

Andrew

Apr 2025

Verified booking

4/5

Magaly

Apr 2025

Verified booking

5/5

Alma

Apr 2025

Verified booking

3/5

Aniruddhbhai

Apr 2025

Verified booking

5/5

Janine

Apr 2025

Verified booking

5/5

Kevin

Apr 2025

Verified booking

5/5

Ashkhen

Apr 2025

Verified booking

5/5

Traci

Apr 2025

Verified booking

2/5

Cindy

Apr 2025

Verified booking

3/5

Karen

Apr 2025

Verified booking

5/5

Damaris

Apr 2025

Verified booking

5/5

Sargis

Apr 2025

Verified booking

5/5

Paolo

Apr 2025

Verified booking

4/5

Holly

Apr 2025

Verified booking

3/5

Raunaq

Apr 2025

Verified booking

5/5

Destiny

Apr 2025

Verified booking

5/5

Marlene

Apr 2025

Verified booking

1/5

Khalid

Apr 2025

Verified booking

3/5

Hollie

Apr 2025

Verified booking

1/5

Alexandra

Apr 2025

Verified booking

4/5

Karen

Apr 2025

Verified booking

4/5

Karsyn

Apr 2025

Verified booking

5/5

George

Apr 2025

Verified booking

2/5

Being with my family. View of the animals needs to be improved. Lions elephants not out. You should give us a refund.

Helene

Apr 2025

Verified booking

5/5

Viet

Apr 2025

Verified booking

2/5

Gayla

Apr 2025

Verified booking

5/5

Melissa

Apr 2025

Verified booking

5/5

David

Apr 2025

Verified booking

5/5

Joanne

Apr 2025

Verified booking

5/5

Maria

Apr 2025

Verified booking

5/5

Fatah

Apr 2025

Verified booking

5/5

Fern

Apr 2025

Verified booking

5/5

Antonio

Apr 2025

Verified booking

5/5

Jeff

Apr 2025

Verified booking

3/5

Cassie

Apr 2025

Verified booking

5/5

Juan

Apr 2025

Verified booking

4/5

Adan

Apr 2025

Verified booking

5/5

Clark

Apr 2025

Verified booking

5/5

William

Apr 2025

Verified booking

5/5

Jeffrey

Apr 2025

Verified booking

4/5

Thomas

Apr 2025

Verified booking

5/5

Robert

Apr 2025

Verified booking

4/5

Kaitlin

Apr 2025

Verified booking

5/5

Andre

Apr 2025

Verified booking

5/5

Gloria

Apr 2025

Verified booking

5/5

Michael

Apr 2025

Verified booking

5/5

Adrian

Apr 2025

Verified booking

4/5

Graham

Apr 2025

Verified booking

5/5

Natalia

Mar 2025

Verified booking

5/5

Christina

Mar 2025

Verified booking

2/5

The zoo was clean

Justin

Mar 2025

Verified booking

5/5

Charles

Mar 2025

Verified booking

5/5

Brandie

Mar 2025

Verified booking

4/5

John

Mar 2025

Verified booking

5/5

Johny

Mar 2025

Verified booking

4/5

Gayle

Mar 2025

Verified booking

3/5

Joshua

Mar 2025

Verified booking

5/5

Clive

Mar 2025

Verified booking

5/5

Donna

Mar 2025

Verified booking

5/5

Rachel

Mar 2025

Verified booking

3/5

Carrie

Mar 2025

Verified booking

5/5

Yvonne

Mar 2025

Verified booking

5/5

Spencer

Mar 2025

Verified booking

5/5

Alida

Mar 2025

Verified booking

3/5

Cheryl

Mar 2025

Verified booking

5/5

Dawn

Mar 2025

Verified booking

5/5

Monica

Mar 2025

Verified booking

5/5

Joseph

Mar 2025

Verified booking

4/5

Graham

Mar 2025

Verified booking

5/5

Miriam

Mar 2025

Verified booking

4/5

Dawn

Mar 2025

Verified booking

5/5

Rigoberto

Mar 2025

Verified booking

3/5

Amy

Mar 2025

Verified booking

5/5

Punhan

Mar 2025

Verified booking

1/5

tickets didn't went thru,i need my refund asap

Juan

Mar 2025

Verified booking

3/5

Alexa

Mar 2025

Verified booking

5/5

Sean

Mar 2025

Verified booking

5/5

Tara

Mar 2025

Verified booking

5/5

Andrea

Mar 2025

Verified booking

5/5

Kimmarie

Mar 2025

Verified booking

5/5

Jianni

Mar 2025

Verified booking

5/5

Elza

Mar 2025

Verified booking

5/5

Jessie

Feb 2025

Verified booking

5/5

Sarah

Feb 2025

Verified booking

5/5

Karen

Feb 2025

Verified booking

5/5

David

Feb 2025

Verified booking

5/5

Jada

Feb 2025

Verified booking

5/5

Jeffrey

Feb 2025

Verified booking

3/5

Erika

Feb 2025

Verified booking

5/5

Claudia

Feb 2025

Verified booking

4/5

Deirdre

Feb 2025

Verified booking

4/5

Vianey

Feb 2025

Verified booking

5/5

Andy

Feb 2025

Verified booking

5/5

Sima

Feb 2025

Verified booking

5/5

Trinity

Feb 2025

Verified booking

1/5

The animals

Jing

Feb 2025

Verified booking

5/5

Joanna

Feb 2025

Verified booking

5/5

Iris

Feb 2025

Verified booking

5/5

Rao

Feb 2025

Verified booking

5/5

Carol

Jan 2025

Verified booking

4/5

Min

Jan 2025

Verified booking

3/5

Aivan

Jan 2025

Verified booking

3/5

Claudia

Jan 2025

Verified booking

5/5

Mirta

Jan 2025

Verified booking

3/5

Sheryl

Jan 2025

Verified booking

5/5

Elizabeth

Jan 2025

Verified booking

3/5

Maria

Jan 2025

Verified booking

4/5

Cheryda

Jan 2025

Verified booking

5/5

María

Jan 2025

Verified booking

5/5

Cruz

Jan 2025

Verified booking

5/5

Karla

Jan 2025

Verified booking

5/5

Esteban

Jan 2025

Verified booking

3/5

Angelica

Jan 2025

Verified booking

4/5

Marsha

Jan 2025

Verified booking

5/5

Jazmine

Jan 2025

Verified booking

1/5

The parking is the worst littwlry 1 hour and 30 mins just to park is carzy!!!

Jan 2025

Verified booking

5/5

Alejandra

Jan 2025

Verified booking

5/5

Roberta

Jan 2025

Verified booking

5/5

Noelinda

Jan 2025

Verified booking

4/5

Danielle

Dec 2024

Verified booking

5/5

Christopher

Dec 2024

Verified booking

5/5

Carmel

Dec 2024

Verified booking

4/5

Michel

Dec 2024

Verified booking

4/5

Bradley

Dec 2024

Verified booking

3/5

Kheng

Dec 2024

Verified booking

5/5

Randy

Dec 2024

Verified booking

5/5

Diego

Dec 2024

Verified booking

3/5

Marsha

Dec 2024

Verified booking

5/5

Daniel

Dec 2024

Verified booking

5/5

Shamma

Dec 2024

Verified booking

4/5

Ron

Dec 2024

Verified booking

5/5

Rolando

Dec 2024

Verified booking

5/5

Franziska

Dec 2024

Verified booking

5/5

Lisandro

Dec 2024

Verified booking

5/5

Linda

Dec 2024

Verified booking

4/5

Brian

Nov 2025

Verified booking

2/5

Not much. I was lead to believe we were ride in a safari truck up close to the animals but that didn't happen. A 152.00 and really didn't see much.

Victoria

Sep 2025

Verified booking

1/5

as not able to use the issed tickets, I could not down load them. I found no way to print them out. When I presented Zoo with confirmation #, they did not recognize it so I had to purchase 2 tickets on site. I would appreciate a refund!!!!!!

Margaret

Sep 2025

Verified booking

1/5

Loved the zoo, but did not love headout. We should have bought tickets at the zoo. Because we didn't, we missed out on a substantial discount because we were seniors. Ticket took too long to be confirmed. Also, had to pay $7 foreign transaction fee.

Ashok

Jul 2025

Verified booking

1/5

Absolutely not worth the money, especially if you are planning with kids or visiting after 11 AM as the park closes by 4 PM.

Sean

Jul 2025

Verified booking

1/5

Poor layout of park. Very few animal interactions. The 25 min ride through the park had very few interactions. At other safari parks there are way more interactions for the price you pay

Robert

Jun 2025

Verified booking

2/5

We only got a limited time. It's states on Headout that the park is open until 5pm but they actually close at 4pm. We did not get to enjoy the full experience because of that. Would be nice to get some kind of refund or compensation because it cost a lot

Lousine

Jun 2025

Verified booking

1/5

The tickets were not included any trips that was a clear rip off You should have warned people that we pay lot of money just to enter the property and the rest is a separate fees Absolutely not worth visiting this place with the money we pay Wast of time and money not to mention one coffee is about $10

Githa

Jun 2025

Verified booking

1/5

We spent so much on tbe tickets to being our grandchildren to the San Diego zoo all the way from Texas and there weren't many animals to see !! The guided tours had a lot of information but the animals weren't to be seen !

Patricia

Jun 2025

Verified booking

2/5

The sisgnage was poor, especially telling you where the restrooms were. Also the restrooms were difficult to access, especially when you had to climb to them. There was a lack of drinking fountains and places to sit. We were not expeting so much walking. We enjoyed the tram ride but not the wait to get on it.

Patrick

Jun 2025

Verified booking

1/5

The Zoo would not accept the tickets. I could not open the "view ticket " at the Zoo? Hopefully spew one can verify that the tickets were never utilized and provide a refund. This is the second request. Thank You.

Lilia

May 2025

Verified booking

1/5

There was so many exibits empty . No animals . I was very disappointed with the amount of money spent on an unhappy experience .

Leticia

Apr 2025

Verified booking

1/5

I am very sad and disappointed to know and see that the money received per visitor is so much, and yet the animals are not properly cared for. Their living and care conditions are very sad and can be seen as animal abuse. I have always been against animals being in captivity, but this time I wanted to show my children a little bit of the experience because I imagined the zoo differently. And I was saddened to see these results.

Tom

Apr 2025

Verified booking

1/5

I'm expecting a call from one of our customer support specialists per a chatbot conversation I had. The app did not work, I was not able to use my tickets and had to purchase new tickets at the window. I am expecting a refund for the tickets I purchased from Headout as w/out that, I have doubled pay (almost $1,000) to see the Zoo on 3/31. I look forward to hearing from your team.

Muhammed

Apr 2025

Verified booking

1/5

It was raining that day. I called the customer service hopefully reschedule the tickets to another day but they said that's impossible. We went there and all the animals were inside. We saw some birds and we left in less than two hours. I spent $300 for nothing. My experience was terrible and I won't do it again and will not recommend it to anyone else who I know. Thanks,

Carl

Jan 2025

Verified booking

1/5

Wasn't much to like! Sadly I did not do an adequate job of evaluating who I was dealing with. Fool me once hopefully never again! Buying tickets then learning I have to get an app to get my tickets which require going through my Apple account which I was not prepared to doat the site, so due my lack of due diligence you gone a $237 dollar pay day and go NOTHING! So lesson learned NEVER again with YOU

Angel

Jan 2025

Verified booking

2/5

Overcrowded parking lot. Free shuttle bus said that every 20 mins it comes around and it took 45 and he was asking for 5 dollars at the end of our ride. Most animals were not even out and very unclear directions in park. Very disappointed in my experience there and feel like i just wasted 150 dollars and driving 4hrs there and back for nothing.

Barbara

Jan 2025

Verified booking

1/5

I bought same day tickets and they were not received in time for event so I had to purchase tickets from another venue. I have requested refund but have not been answered

John

Dec 2024

Verified booking

1/5

I had to call Headout 5 times over a 5 hour period as I had not received my tickets. They promised me a few times I would have them in 10 minutes to another hour. They could have been more courteous and helpful. If this is the only way to buy tickets to the San Diego Zoo online, I will not go to the zoo again. John Routh (805) 479-7368

Kim

Dec 2024

Verified booking

1/5

I did not love the experience. When I bought the tickets it gave me an option to buy both the zoo and safari park. Now let me clarify it did not give me an option of changing one of the dates for the different parks. It made each ticket on the same day. Now maybe I should have done some research on my part but I expected the parks to be connected or somewhat close together in someway so me and my family can enjoy both of the parks in it's entirity. Not only each park was almost an hour away from each other we arrived at the safari park not able to visit any attraction because they had all closed at 4 pm. The only thing my family went on was the hot air Ballon which was pleasant but not worth 230 dollars. The Zoo was also so compact and all the animals looked sad and crazy. A lot of them walking back in forth and back in forth. If anyone is even reading this I would like a refund on the safari park since all we payed for was a fancy path to walk on.

Joan

Dec 2024

Verified booking

1/5

Horrible third party service. They never sent the tickets I ordered them at 7:48 am for sane day zoo visit and never received them. Send 2 emails and called but they never picked or or responded so we went to the zoo at 2:00 pm and bought them direct. I sent a final email stating I would complain to my credit card company and then all of a sudden I get a response stating they sent tickets at 8:48 that same morning. Not true!!! This 3rd party is not reliable nor truthful. I will never use again

Gianni

Dec 2024

Verified booking

1/5

I had to buy a second ticket because the ticket from headout took forever to deliver to my email and didnt end up working. Ridiculous.

Kristi

Dec 2024

Verified booking

5/5

Great Experirnce - Must Do! Take the bus first - sit on top deck right side for best view. Gondola was fantastic. Staff was very knowledgeable and helpful. Animals and facilities very well cared for. Absolutely worth the visit.

Carlos

Dec 2024

Verified booking

1/5

The variety

Carlos

Dec 2024

Verified booking

4/5

I was with my grandson visting from an other state and it was his first time at the park

Cameron

Dec 2024

Verified booking

5/5

The Pandas are IT!!!!! Great experience 👍

Michelle

Dec 2024

Verified booking

2/5

it took about 30" to get the tickets while the people who waited in line (which was long) got in much faster

Jose

Dec 2024

Verified booking

5/5

John

Nov 2024

Verified booking

3/5

Dan

Nov 2024

Verified booking

4/5

Héctor

Nov 2024

Verified booking

5/5

Charlene

Nov 2024

Verified booking

5/5

John

Nov 2024

Verified booking

2/5

Payment invoice was received immediately but tickets were 45 minutes later which delayed our park entry.

Irene

Nov 2024

Verified booking

4/5

Fernando

Nov 2024

Verified booking

5/5

The experience of meeting amazing animals with my family

Adam

Nov 2024

Verified booking

5/5

John

Nov 2024

Verified booking

5/5

Shelbi

Nov 2024

Verified booking

5/5

Hector

Nov 2024

Verified booking

4/5

Cool, it was fun and easy to find

Ryan

Nov 2024

Verified booking

4/5

Roy

Nov 2024

Verified booking

5/5

David

Nov 2024

Verified booking

5/5

Eloy

Nov 2024

Verified booking

5/5

The tour was awesome, loved it.

Chris

Nov 2024

Verified booking

5/5

Michel

Nov 2024

Verified booking

4/5

Very well organized, beautiful site

Elva

Nov 2024

Verified booking

3/5

Mohammad

Nov 2024

Verified booking

2/5

The ticket was delivered too late. Had to wait and contact customer service several times

James

Nov 2024

Verified booking

5/5

So many animals to see. One more interesting than the next. Staff top notch and incredibly helpful!!! Can't recommend enough.

Laura

Nov 2024

Verified booking

5/5

Andy

Nov 2024

Verified booking

5/5

Noriko

Nov 2024

Verified booking

4/5

Raouf

Nov 2024

Verified booking

3/5

Justin

Nov 2024

Verified booking

4/5

Helen

Nov 2024

Verified booking

5/5

It's been almost ten years since we last visited. My kids are now teenagers and they had so much fun exploring the park and seeing the animals. They were more than able to walk all day and found the different terrain to be part of the fun- some parts are more hilly, then there is an elevated walkway so they chose to avoid the elevators and take the stairs! Yes, they had to slow down to wait for me. Seeing the pandas was the highlight (we bought a panda stuffed animal, too) but so were the elephants and giraffes and Pygmy hippoes. So glad we visited!

Dib

Nov 2024

Verified booking

1/5

i thought the animals would be more active

Artin

Nov 2024

Verified booking

4/5

Jean

Nov 2024

Verified booking

4/5

Augusto

Nov 2024

Verified booking

5/5

Diana

Nov 2024

Verified booking

5/5

James

Nov 2024

Verified booking

5/5

The area. The tram was great. The atmosphere was outstanding.

Jaudel

Nov 2024

Verified booking

3/5

Anam

Oct 2024

Verified booking

5/5

Jose

Oct 2024

Verified booking

1/5

the days I visited the zoo, were days where children under 12 years old are not charged, which I was unaware of, and you sold me the ticket. the zoo workers recommended me to contact you for the refund of the money, and so I did it by phone but they did not want to support me with anything.

Regina

Oct 2024

Verified booking

3/5

Mariana

Oct 2024

Verified booking

5/5

Awesome! The only thing I disliked is that there was many wild animals in cages :(

Paul

Oct 2024

Verified booking

5/5

Janice

Oct 2024

Verified booking

5/5

Dee

Oct 2024

Verified booking

4/5

Rob

Oct 2024

Verified booking

5/5

Adriana

Oct 2024

Verified booking

5/5

Kim

Oct 2024

Verified booking

4/5

Hugo

Oct 2024

Verified booking

5/5

Kelly

Oct 2024

Verified booking

5/5

Mayra

Oct 2024

Verified booking

1/5

It took more than an hour to get my tickets. I will assume that doing it online should be faster than buying them incite, and no

Luiz

Oct 2024

Verified booking

5/5

Kathleen

Oct 2024

Verified booking

1/5

It took too long to get my tickets after purchasing them. I won't use Headout again.

Timothy

Oct 2024

Verified booking

1/5

Kids were free at the venue but the app didn't notify me, or stop me from buying kids tickets. I've submitted for a refund, but I'm not hopeful.

Jabe

Oct 2024

Verified booking

1/5

San Diego Zoo is always awesome. when you're waiting an hour and a half outside for the ticket to come through that's a whole other thing.

Milton

Oct 2024

Verified booking

4/5

Evelyn

Oct 2024

Verified booking

4/5

Julia

Oct 2024

Verified booking

4/5

Eduardo

Oct 2024

Verified booking

4/5

Eva

Oct 2024

Verified booking

5/5

Cinthia

Oct 2024

Verified booking

5/5

Viveca

Oct 2024

Verified booking

5/5

Farah

Oct 2024

Verified booking

4/5

Efrain

Oct 2024

Verified booking

5/5

Brian

Oct 2024

Verified booking

4/5

Joan

Oct 2024

Verified booking

3/5

Irene

Oct 2024

Verified booking

3/5

Jeanette

Oct 2024

Verified booking

5/5

Judy

Oct 2024

Verified booking

4/5

Jesús

Oct 2024

Verified booking

5/5

Katja

Oct 2024

Verified booking

4/5

Very nicely laid out. Friendly staff. Unfortunately, the predators sometimes have too little space and show conspicuous behavior.

Fatima

Oct 2024

Verified booking

4/5

Gail

Oct 2024

Verified booking

3/5

Jorge

Oct 2024

Verified booking

5/5

Anthony

Oct 2024

Verified booking

3/5

Lynette

Oct 2024

Verified booking

4/5

Very simple and straight forward. thank you

Jose

Oct 2024

Verified booking

5/5

Everything was amazing, the animals, facilities, staff, attention and care of the animals.

Mia

Oct 2024

Verified booking

1/5

On the Headout website/app is shows the Zoo closed at 5:00 PM. However, they closed at 4:00 PM and they denied us entry.

Veronica

Oct 2024

Verified booking

5/5

The whole experience was great, we enjoyed every bit of our time there

Cory

Oct 2024

Verified booking

2/5

Ticket would not allow entry when I arrived. Purchased earlier same day 2 hrs previous to my arrival at gate. Also didn't see Senior rate listed when purchasing. Thought I was dealing with Zoo's payment app.

Daysy

Oct 2024

Verified booking

5/5

Very cool experience with lots to see

Enock

Sep 2024

Verified booking

5/5

Melodi

Sep 2024

Verified booking

4/5

Richard

Sep 2024

Verified booking

5/5

Alexa

Sep 2024

Verified booking

2/5

Would not recommend

Sally

Sep 2024

Verified booking

5/5

One less thing in the bucket list

Elaine

Sep 2024

Verified booking

4/5

Larry

Sep 2024

Verified booking

4/5

Minhul

Sep 2024

Verified booking

5/5

Beautiful layout and we liked the aviaries. But I wish there were clearer recommended routes to see everything.

Jorge

Sep 2024

Verified booking

5/5

All of the volunteers from assisting with any and all questions we had about how to find specific places as well as numerous programs and descriving them and their schedules.

Fabian

Sep 2024

Verified booking

5/5

The organization, the quality of the sites and the condition of the animals

Glenda

Sep 2024

Verified booking

2/5

Hardly any animal was in its cage

Erica

Sep 2024

Verified booking

5/5

Bryan

Sep 2024

Verified booking

5/5

Jacqueline

Sep 2024

Verified booking

5/5

Joseph

Sep 2024

Verified booking

5/5

The turtles and the pandas also the lions amazing place

Lauren

Sep 2024

Verified booking

5/5

Eduardo

Sep 2024

Verified booking

5/5

Daphne

Sep 2024

Verified booking

5/5

Richard

Sep 2024

Verified booking

5/5

Sergio

Sep 2024

Verified booking

4/5

Walter

Sep 2024

Verified booking

5/5

Douglas

Sep 2024

Verified booking

3/5

The problem was that on this day the zoo closed one hour early. The ticket was supposed to be good until 5 pm and the zoo closed at 4 pm.

Janice

Sep 2024

Verified booking

5/5

The lion roared for us! The crowd was in awe.

Rosalba

Sep 2024

Verified booking

5/5

The park is really nice. The food is amazing. Overall it was a great time! We are definitely coming back!

Gina

Sep 2024

Verified booking

5/5

Amazing zoo! Beautiful! Loved the pandas and polar bears especially!

Clifford

Sep 2024

Verified booking

4/5

Beautiful grounds and flora, absolutely first rate zoo. Navigating the trails was a bit confusing especially the Panda Ridge but, the "Red Shirts" were especially friendly and very helpful. One day could not do the visit justice so we'll definitely be back specifically to spend several days.

Dalila

Sep 2024

Verified booking

1/5

Very bad marketing at headout they told me it included seeing the panda's i didnt get to see them and the experience and service was really bad so im requesting for a full refund

Reggie

Sep 2024

Verified booking

5/5

Rodrigo

Sep 2024

Verified booking

4/5

Best, tiger and girafa were amazing

Denise

Sep 2024

Verified booking

5/5

Pragnesh

Sep 2024

Verified booking

5/5

Alan

Sep 2024

Verified booking

5/5

Sep 2024

Verified booking

5/5

The zoo is great! The animals are beautifuls, the elephant was our favorite 🐘

Irene

Sep 2024

Verified booking

5/5

Douglas

Sep 2024

Verified booking

5/5

Mónika

Sep 2024

Verified booking

5/5

Michelle

Sep 2024

Verified booking

5/5

Cassandra

Sep 2024

Verified booking

4/5

William

Sep 2024

Verified booking

5/5

Sivan

Sep 2024

Verified booking

4/5

Anja

Sep 2024

Verified booking

5/5

Christina

Sep 2024

Verified booking

5/5

We TOTALLY LOVED the Zoo!!! The animals of course were Accessible and Sooo Awesome!!! But we were SOO Impressed with the cleanliness and meticulous to detail everywhere in the Zoo!! The staff and volunteers were all Very Kind, approachable and helpful!!! The vegetation was Gorgeous and very well manicured and Beautiful!!! Thank you for creating such a Special experience for us and everyone else who visits your Zoo!!

Whitney

Sep 2024

Verified booking

1/5

Wrong date on ticket was supposed to be September 10th. Tried reporting it immediately but unable to rea h anyone by phone or chat. Emailed this morning

Stephanie

Sep 2024

Verified booking

4/5

Richard

Sep 2024

Verified booking

4/5

The friendliness of the park staff, cleanliness of the park.

Bruce

Sep 2024

Verified booking

4/5

Great facility, so we'll run.

Anran

Sep 2024

Verified booking

5/5

Sergio

Sep 2024

Verified booking

4/5

Ruta

Sep 2024

Verified booking

5/5

Sarah

Sep 2024

Verified booking

4/5

William

Sep 2024

Verified booking

5/5

Granddaughter loved it and we did also

Cynthia

Sep 2024

Verified booking

5/5

Mohammed

Sep 2024

Verified booking

2/5

For the price its not very exciting, i was visiting from Chicago and heard lot about San diego zoo but it was disappointing that the experience was not as good. should be more customer friendly and more accessible for large crowds. the tickets are way too expensive for the experience.

Shane

Sep 2024

Verified booking

5/5

Easy to find and pint out physical maps available

Munkhbaatar

Sep 2024

Verified booking

5/5

Fabiana

Sep 2024

Verified booking

5/5

Stefany

Sep 2024

Verified booking

5/5

Steffen

Sep 2024

Verified booking

4/5

Still a nice zoo. Tickets, food and beverages very expensive though.

Marianna

Sep 2024

Verified booking

5/5

Best zoo ever, I really recommend!!!

Brenda

Sep 2024

Verified booking

5/5

My son and I have a most enjoyable day at the zoo yesterday! We appreciated the beauty of all the wildlife. My son loved all the Beautiful birds. I especially loved the hippo's, baboons and turtles!!

Susan

Sep 2024

Verified booking

5/5

I loved the pandas and the giraffes.

Teresa

Sep 2024

Verified booking

4/5

Jolene

Aug 2024

Verified booking

5/5

Sean

Aug 2024

Verified booking

5/5

Aug 2024

Verified booking

5/5

Schaller

Aug 2024

Verified booking

5/5

Lauren

Aug 2024

Verified booking

5/5

Mimy

Aug 2024

Verified booking

5/5

I liked the bus ride and the zipline rides and all the animals and the restuarant

Joyce

Aug 2024

Verified booking

5/5

Everything I truly enjoyed the zoo. I saw animals that I had not seen at the zoo in Illinois. The entertainment people my grandson loved it so did the rest of my family.

Kfir

Aug 2024

Verified booking

5/5

Davina

Aug 2024

Verified booking

5/5

Samuel

Aug 2024

Verified booking

1/5

The zoo told us that they closed yesterday, Wednesday August 28th at 9:00 pm and the safari at 7:00 pm. We arrived Safari, 5:00 pm, even if it was a little while and closed.

Juan

Aug 2024

Verified booking

5/5

The fact my son had a blast made it extra fantastic

Paula

Aug 2024

Verified booking

5/5

Geanelle

Aug 2024

Verified booking

4/5

Allen

Aug 2024

Verified booking

3/5

Aug 2024

Verified booking

5/5

Panda, koala, beautiful milieau.

Diana

Aug 2024

Verified booking

3/5

Patrick

Aug 2024

Verified booking

4/5

I had not been to the Zoo in 50 years. I still think some of the enclosures are too small though.

Juan

Aug 2024

Verified booking

4/5

Charlene

Aug 2024

Verified booking

5/5

Krista

Aug 2024

Verified booking

5/5

Jennifer

Aug 2024

Verified booking

5/5

Vidhumohan

Aug 2024

Verified booking

4/5

Marita

Aug 2024

Verified booking

5/5

Easy to buy and use. Made entering the zoo so much easier than standing in long lines at the zoo.

William

Aug 2024

Verified booking

2/5

Bus tour was a bit of a disappointment, could not see the animals most of the time and provided little ioportunities to take pictures. The Zoo is so big it was too much for us to walk. When we decided to leave and got pretty much out if the park we saw that electric carts were available. Didn't realize that.

Charlene

Aug 2024

Verified booking

5/5

Steve

Aug 2024

Verified booking

5/5

Bryan

Aug 2024

Verified booking

5/5

Arlon

Aug 2024

Verified booking

4/5

Much improved since last visit, 8 years ago. Lot's of construction unfortunately. But as a whole much more mature, and the docents are very good, with excellent information.

Headout Guest

Aug 2024

Verified booking

5/5

Jose

Aug 2024

Verified booking

4/5

Headout Guest

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

4/5

Daniel

Aug 2024

Verified booking

4/5

The zoo was very impressive, very clean. Definitely git my steps in.

Ningxin

Aug 2024

Verified booking

4/5

Nilay

Aug 2024

Verified booking

5/5

Nidal

Aug 2024

Verified booking

4/5

Nora

Aug 2024

Verified booking

3/5

We had a wonderful experience. The Park is amazing, but... - Although there were planty of signs at the main areas, there were very few signs to point the way in the outlaying areas. We ended up in a sunny, hot location in the middle of the day (which we had not palnned to visit) simply because there we were no signs. - Also, I'd like to share about the Safari Park app. (There doesn't seem to be a way to give feedback on the app itself.) One of the features on the app is to create a visit "Plan". I found it rather useless since after checking the activities and animals I wanted to visit, which are listed in alphabetical order, the "plan" then listed the items, mostly still in alphabetical order, not in a logical sequence.

Saul

Aug 2024

Verified booking

5/5

Daichi

Aug 2024

Verified booking

4/5

Headout Guest

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Janice

Aug 2024

Verified booking

5/5

Alejandro

Aug 2024

Verified booking

5/5

The place was Awsome, veray clean and we could see many animals and have encounters with them, our childs was very surprised and happy, definetly a very good place to visit, congratulations

Alonso

Aug 2024

Verified booking

5/5

Leslie

Aug 2024

Verified booking

5/5

Joanna

Aug 2024

Verified booking

1/5

Had to pay again at the gate after I paid in line w your company I deserve a refund

Arden

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

4/5

Headout Guest

Aug 2024

Verified booking

5/5

Dana

Aug 2024

Verified booking

2/5

I was not advised that the Panda exhibit was not included and it was not an option to purchase this venue at the time of ticket purchase. The onsite only bar code scan to see the pands was sold out within 10 minutes of the zoo opening. We traveled from Denver at a fairly expensive rate to miss this exhibit entirely

Maricela

Aug 2024

Verified booking

5/5

Kelly

Aug 2024

Verified booking

5/5

Susan

Aug 2024

Verified booking

4/5

Rayel

Aug 2024

Verified booking

5/5

i love how friendly and nice everyone was to us.

Daniel

Aug 2024

Verified booking

5/5

Enjoyed seeing the animals up close and in their habitat.

Headout Guest

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Noe

Aug 2024

Verified booking

5/5

Elaysha

Aug 2024

Verified booking

5/5

It was a wonderful experience I loved how most of the animals were up and Alert and moving around.

Monica

Aug 2024

Verified booking

5/5

Friendly staff - easy to get around -

Ibrahim

Aug 2024

Verified booking

5/5

Aug 2024

Verified booking

5/5

Yadim

Aug 2024

Verified booking

5/5

Tina

Aug 2024

Verified booking

5/5

My almost 2 year old daughter.

Headout Guest

Aug 2024

Verified booking

3/5

Karen

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Lucas

Aug 2024

Verified booking

5/5

Aug 2024

Verified booking

5/5

Aramys

Aug 2024

Verified booking

5/5

Aya

Aug 2024

Verified booking

5/5

Melissa

Aug 2024

Verified booking

5/5

Nancy

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

4/5

Headout Guest

Aug 2024

Verified booking

5/5

Michael

Aug 2024

Verified booking

5/5

So beautiful and the animals are so interesting

Anthony

Aug 2024

Verified booking

5/5

The best zoo I have ever visited - and that includes Singapore

Michael

Aug 2024

Verified booking

5/5

I booked tickets through you for the zoo and put down the date incorrectly. I contacted you through the chat and was hooked to an agent. She said sorry, your tickets are expired and we can't do anything to help. We got to the zoo and talked to customer service. They said they could override them and let us in with the expired tickets. When we went to the scanner, they were not expired, and we got right in. You gave EXTREMELY bad advice. I'm glad I didn't fall for it and spend money to rebook. I will never use you again, and will delete your app.

Michael

Aug 2024

Verified booking

5/5

Maria

Aug 2024

Verified booking

5/5

Gail

Aug 2024

Verified booking

5/5

Donna

Aug 2024

Verified booking

5/5

Marianna

Aug 2024

Verified booking

5/5

Victor

Aug 2024

Verified booking

5/5

Anita

Aug 2024

Verified booking

5/5

Got to spend it with family!! Animals were active!

Manuel

Aug 2024

Verified booking

5/5

David

Aug 2024

Verified booking

5/5

Avonny

Aug 2024

Verified booking

5/5

Andrew

Aug 2024

Verified booking

5/5

Very easy to set up and use We enjoyed every part of the Zoo Awesome layout - could spend a second day just so much to see

Tatiana

Aug 2024

Verified booking

5/5

Patrick

Aug 2024

Verified booking

5/5

Awesome experience. Did the behind-the-scenes tour was worth every penny. A real Jurassic Park experience very educational would recommend to anybody I know.

Stéphane

Aug 2024

Verified booking

5/5

To be inside the aviary with the exotic birds was out of this world. A lot of animals never seen before. Very good food offering.

Nancy

Aug 2024

Verified booking

4/5

Alicia

Aug 2024

Verified booking

4/5

Elizabeth

Aug 2024

Verified booking

5/5

Every exhibit was great. Staff were helpful. Beautiful landscaping sets everything off.

Peachy

Aug 2024

Verified booking

5/5

Cesar

Aug 2024

Verified booking

5/5

Svitlana

Aug 2024

Verified booking

4/5

Headout Guest

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Bethany

Aug 2024

Verified booking

5/5

Richard

Aug 2024

Verified booking

2/5

This zoo visit did not exceed or even meet expectations. I have been to many zoos and I was not impressed with the layout or with many of the habitats. I would not recommend the SD Zoo Safari as a "must see" location.

Headout Guest

Aug 2024

Verified booking

5/5

Maria

Aug 2024

Verified booking

5/5

Dawn

Aug 2024

Verified booking

1/5

This place was not handicap accessible. My 6yo couldn't go in the exhibits because he is in a wheelchair. I spent 300.00 and bought 4 of my grandchildren on vacation

Richard

Jul 2024

Verified booking

2/5

First of all when you walked to see the animals the animal most all the animals were hidden. We got to see very few animals. My 4-year-old was disappointed. You didn't feel like he experienced seeing wild animals. I was shocked that you had to pay for a merry-go-round when the price of the ticket was high already. The food prices including water was ridiculous. But a little bit of water and a canned bottle it was $6 each. You can buy a bottle of water for 50 cents at Costco. So overall it was a very disappointing trip. I wouldn't recommend anyone to take that trip.

Headout Guest

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

4/5

Lisa

Jul 2024

Verified booking

5/5

Mariana

Jul 2024

Verified booking

5/5

Carolyn

Jul 2024

Verified booking

5/5

Guillermo

Jul 2024

Verified booking

4/5

Elizabeth

Jul 2024

Verified booking

1/5

My flight was delayed and could use tickets and want a refund.

Artashes

Jul 2024

Verified booking

5/5

Edgar

Jul 2024

Verified booking

5/5

Israel

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Gay

Jul 2024

Verified booking

5/5

The beautiful setting of the various animals, kindness of employees, ease of ticket purchase...this zoo's reputation is well deserved.

George

Jul 2024

Verified booking

5/5

Forest

Jul 2024

Verified booking

5/5

Marilou

Jul 2024

Verified booking

5/5

Christopher

Jul 2024

Verified booking

5/5

James

Jul 2024

Verified booking

5/5

Has been many yrs since we've been to San Diego and the zoo is a must

Headout Guest

Jul 2024

Verified booking

5/5

Joan

Jul 2024

Verified booking

5/5

Ofmara

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

4/5

Yvette

Jul 2024

Verified booking

4/5

Estefanía

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

4/5

Leo

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

4/5

Rafael

Jul 2024

Verified booking

4/5

Daniela

Jul 2024

Verified booking

1/5

I never received the tickets and zoo could not find them under my name either. Please refund the charges

Headout Guest

Jul 2024

Verified booking

5/5

Artur

Jul 2024

Verified booking

5/5

Coala and capibaras were our favorites

Rodolfo

Jul 2024

Verified booking

5/5

Linda

Jul 2024

Verified booking

5/5

Enjoyed our with family!! We first took the bus tour then went back to our favorite spots 😃 The cheetah was gorgeous watching us. I turn my day ticket into a pass, can't wait to come back! Thank you!

Timeka

Jul 2024

Verified booking

4/5

Julie

Jul 2024

Verified booking

4/5

Headout Guest

Jul 2024

Verified booking

5/5

Aditya

Jul 2024

Verified booking

5/5

Jose

Jul 2024

Verified booking

4/5

Maricela

Jul 2024

Verified booking

5/5

Everything was spectacular, very well organized throughout the park and above all, the animals were very well cared for!

Florent

Jul 2024

Verified booking

5/5

Chris

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

4/5

Elizabeth

Jul 2024

Verified booking

5/5

Manuel

Jul 2024

Verified booking

5/5

Omar

Jul 2024

Verified booking

5/5

Kaitlin

Jul 2024

Verified booking

5/5

Diana

Jul 2024

Verified booking

4/5

Edgar

Jul 2024

Verified booking

4/5

Wilie

Jul 2024

Verified booking

5/5

Hibaq

Jul 2024

Verified booking

4/5

Jodi

Jul 2024

Verified booking

5/5

The zoo was awesome from the animals, to the double decker bus ride, to the shops and to all the employees and volunteers! Many animals were alert and curious about the visitors such as the lion and lioness sitting up and watching as we drove by on the bus and the bear that were begging for treats from its handler. It was a beautiful day in a beautiful environment!

Headout Guest

Jul 2024

Verified booking

5/5

Stephen

Jul 2024

Verified booking

5/5

Linda

Jul 2024

Verified booking

5/5

It was my bf's first time so it was super exciting watching him get to see the safari and explore a new adventure :)

Soraya

Jul 2024

Verified booking

5/5

Yukun

Jul 2024

Verified booking

1/5

The tour is not what I expected. And I accidentally booked the San Diego zoo and San Diego Safari Zoo at the same day. Which cannot be refunded.

Maria

Jul 2024

Verified booking

5/5

Park tram allowed us to cover 1/2.of the park quickly so we could see the polar bears. Also the tour bus gave us a quick but thoughtful overview of the park. Finally, the messge of conservation was clearly echoed by the park staff.

Chavez

Jul 2024

Verified booking

5/5

Everything is where it needed to be but I would suggest if your out of shape don't walk it it was fine for me but I did notice older people having a hard time. But all the attractions were great really do need a whole day to see everything it was great 👍

Rachel

Jul 2024

Verified booking

5/5

The zoo is beautiful! Easy to walk, there is so much to see. When we were tired of walking the Gondola and kangaroo bus were lifesavers! The Africa exhibits were incredible! It is probably the crown jewel of the zoo. The African plants alone made it feel like I was in the region. 10/10!

Headout Guest

Jul 2024

Verified booking

4/5

Daniel

Jul 2024

Verified booking

1/5

I had to buy tickets at the gate.

Yung-chi

Jul 2024

Verified booking

5/5

Kassandra

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

4/5

Francisco

Jul 2024

Verified booking

5/5

Jesus

Jul 2024

Verified booking

5/5

Easy access, so many exhibits, and animals and very friendly environment.

Emily

Jul 2024

Verified booking

5/5

Anthony

Jul 2024

Verified booking

5/5

This is my first time ever in California and I am spending this 4th of July weekend in San Diego. I made sure to come to the San Diego Zoo due to it's stellar reputation and it definitely was everything that I expected. I was there for over 8 hours and experienced everything it had to offer and had a phenomenal time!!

Headout Guest

Jul 2024

Verified booking

5/5

Maryna

Jul 2024

Verified booking

3/5

Headout Guest

Jul 2024

Verified booking

5/5

Danha

Jul 2024

Verified booking

4/5

Headout Guest

Jul 2024

Verified booking

5/5

Susan

Jul 2024

Verified booking

5/5

Bridget

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

4/5

Rodolfo

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

4/5

Headout Guest

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Alana

Jun 2024

Verified booking

4/5

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

3/5

Hank

Jun 2024

Verified booking

3/5

Pedro

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Jenny

Jun 2024

Verified booking

5/5

Kris

Jun 2024

Verified booking

4/5

Linda

Jun 2024

Verified booking

4/5

Gregory

Jun 2024

Verified booking

4/5

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Sylvia

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

4/5

Deborah

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

4/5

Roderick

Jun 2024

Verified booking

5/5

Visiting from Phoneix. Park was so wonderful we spent the whole day there. Staff were very, very accommodating for our ADA family.

Headout Guest

Jun 2024

Verified booking

4/5

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

4/5

Mary

Jun 2024

Verified booking

5/5

The animals are very well taken care of not stressed out, they seemed very happy and relaxed

Jian

Jun 2024

Verified booking

5/5

I visited the San Diego Zoo to see the "Blue crowned laughingthrush", it is a rare bird species. Its habitat is in China. It's an endangered bird with less than 600 individuals remaining. I saw them in 2021 in Wuyuan, China. I got to know that San Diego Zoo has imported several this birds in 1990s. I'm curious that if they are reproducing and surviving. I'm very excited to see at least three of them in the zoo. They are so vibrant and beautiful!

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

4/5

Gerardo

Jun 2024

Verified booking

5/5

Vitelio

Jun 2024

Verified booking

5/5

It's a great pleca installations and exhibitions we really enjoyed everything

Headout Guest

Jun 2024

Verified booking

5/5

Willibrordus

Jun 2024

Verified booking

3/5

No issues, just everything was normal - as they should be. The price you charge needs to cover more than average service! I didn't look for a guide either.. Happy to discover on my own

Luis

Jun 2024

Verified booking

4/5

Erica

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Richard

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Bruce

Jun 2024

Verified booking

5/5

Maricela

Jun 2024

Verified booking

5/5

Daniela

Jun 2024

Verified booking

5/5

Most animals were available, great environment to go with friends and family.

Maria

Jun 2024

Verified booking

5/5

Reina

Jun 2024

Verified booking

5/5

Luis

Jun 2024

Verified booking

5/5

Christopher

Jun 2024

Verified booking

1/5

Someone stole my credit card information and spent close to $1,000 on your website.

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

4/5

Headout Guest

May 2024

Verified booking

3/5

James

May 2024

Verified booking

1/5

These tickets were bought fraudulently with my debit card. I never went to the zoo and have never used your services. I requested you refund the money but my request was denied.

Mark

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Diego

May 2024

Verified booking

5/5

Great experience, all zoo employees are amazing people

Brittney

May 2024

Verified booking

1/5

Not a problem with the zoo. Problem with the company that the tickets were purchased through, because someone stole my information and spent $1260 on tickets and now I have to fight to get my money back. So that's cool.

Headout Guest

May 2024

Verified booking

5/5

Margaret

May 2024

Verified booking

5/5

Martin

May 2024

Verified booking

5/5

Ralph

May 2024

Verified booking

5/5

Margaret

May 2024

Verified booking

5/5

Russell

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Daniel

May 2024

Verified booking

1/5

I bought tickets for San Diego zoo thinking that the safari was in the same location even on the barcode it gives you the zoo address and all the away in the bottom gives you the safari address it's like a trick on customer

Headout Guest

May 2024

Verified booking

5/5

Stanley

May 2024

Verified booking

5/5

Tisseron

May 2024

Verified booking

5/5

Amanda

May 2024

Verified booking

5/5

It was awesome. Crossed off my bucket list thanks for entrusting

Michael

May 2024

Verified booking

4/5

Headout Guest

May 2024

Verified booking

5/5

Daniela

May 2024

Verified booking

5/5

Brian

May 2024

Verified booking

2/5

It was just ok, nothing exciting you hiked for days to maybe see 1 animal in the enclosure would not recommend to family or friends

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

4/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Eliza

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

4/5

Headout Guest

May 2024

Verified booking

5/5

David

May 2024

Verified booking

1/5

Fraudulent tickets

Headout Guest

May 2024

Verified booking

5/5

Abel

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Victor

May 2024

Verified booking

5/5

I loved the elephants. I wish you could have more shows...

Irack

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

Headout Guest

May 2024

Verified booking

5/5

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