Combo (Save 10%): Big Bus Chicago 24/48-Hour Hop-On-Hop-Off Tour + 360 Chicago Observation Deck Skip-the-Line Tickets

Once we got to the observation floor it was beautiful and well worth it! What I did t like was the skip the line part. It should of said you still need to get in a long line! But other than that when buying the tickets it was ok. But you still need to stand in a line should be said! Everyone around me on that line was saying the same thing.

It was a very good experience. The drivers have a good attitude and if you don't get on at the stop where you can buy tickets, they take you to the place where you can buy them.

The tour itself was good and the audio guide informative and funny. The problem was that there was only a bus every hour, so it meant being at a venue for a whole hour. I had another event later in the day so had to ration the stops I took on the hop on hop off tour, or I would have missed my later event. Even a bus every 30 minutes would have been better.

Needed to change my ticket time to 1:00pm from 12:00pm, a very kind younger guy helped me out. But I never got my updated tickets! The attendant at the gate recognized I just went back to get my time changed and let me up though.

The bus driver that we had as we arrived at Navy Pier was extraordinary! He was helpful, you could understand him on the PA system. He helped a member of our party who wasn't feeling well get back to the stop near our hotel and made sure she got a taxi from that stop to our hotel. Really great customer service.

We purchased the two day pass, with the Sunset tour. Our first day driver, Charlie, was amazing. So knowledgeable and personable. He narrated the tour and was very entertaining. The 5 or 6 other drivers we experienced were not very friendly, completely non informative and relied on the pre recorded script which was just ok. The Sunset tour was FANTASTIC! The narrator was amazing and made it such an enjoyable experience.

We had a wonderful tourguide ( Candice)! The best ever experience on a city tour! ( We had a lot of them😉)

Convenience of seeing so many attractions over 2 days and not having to worry about transportation to them.

it was great. nice people, grear view, and awesome customer serrvice.

Nice tour but few ride and only one way

It has improved greatly since my last visit, more than 20 years ago.

We fit in quickly, with no wait, and it was really a fun experience. You could see everything from there!

Tour was good but the seat we were at had bad sound. Could not hear narration