Big Bus: Paris Hop-on Hop-off Bus Tour & Pantheon Entry Tickets

I bought 48 hours but was only provided 24 hours! I should get a refund for only receiving 24 hours!

We like to use a hop on hop off bus in an unknown city because we see more than walking and using public transport. Paris is a beautiful city, but there is a lot of preparation for the Olympic Games and some sights cannot be visited. Bus drivers were kindly and helpful and they drive very well. There was a problem with online buyed ticket but staff solved it in the Big Bus center.

Our initial bus did NOT take the designated route, he did not take us to the Arc de Triomphe. We stayed on the bus thinking he would do it on the next tour but he didnt and we had to get off at a traffic light and walk to the monument but noticed many more BIGBUS buses taking persons to the site, It totally ,essed up our schedule that day. It was a waste of my time and money. I would prefer to book other smaller cruises tho they are more expensive instead of lining up for more than an hour in sweltering heat being hoarded like cattle. Our tickets were not accepted by the Pantheon staff after walking uphill to the site and then had to take the train back to effiel because our bus was the last in the area. Please coordinate with the admissions persons at the door of the Pantheon as we were denied access and told the tickets were for a bus tour and not admission. We did inform the attendant at Effiel Tower site but tho sympathetic he was not helpful, we were informed that we can use the ticket anytime in the future but we were leaving the ext day and already had other things scheduled. I am very DISSATISFIED as this was my dream vacation and BIGBUS wasted valuable time and caused undue fustration from the very start. Two of the buses we used had no wifi, were old and not kept cleaned, litter were strewn on the floor, I would recommend intermittent cleaning of the bus as wel as bins placed on the bus, so fellow tourists can dispose of their litter. I WILL NOT Recommend anyone using this tour. Spend the the time visiting the sites yourself and reading or listening to the site's audiotour.

Seine river cruise is closed from 18th July 2024 to 26th July 2024 because of opening ceremony of Olympics which was not informed to me and I had taken the tickets with seine river cruise, rest all was definitely good about Big Bus, I just expect as I wasn't given access to seine river cruise, money charged for my seine river cruise should be refunded to me for both the passengers. Kindly do the needful and oblige. Thanks and regards, Vikas Garg

I bought a 48-hour ticket. It only printed a 24-hour ticket. I spent hours trying to get to stop 1 because no one could help me. The bus didn't stop twice to get to stop 1, which was very stressful for my elderly mother. It became a very unpleasant experience. Everyone questioned me and made me feel like I'd done the wrong thing when it was a technical problem. At stop 1, they tried to make it clear that I'd done the wrong thing when it clearly said 48 hours HOHO. not a great experience at all. A day spent trying to fix your technology.

In 2 days you got a good overview of the most important buildings in Paris. The entrance ticket to the Panthéon gave us new insights into French history. History. Note: Check the functioning of the connection points for the headphones. Twice they did not work.