Guests from United States, Italy, Brazil and over 54 countries have loved this experience
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Stephanie
May, 2024
The super organized and fast entrance to the museum! Everything is well signposted and the staff are very friendly. I can only recommend it.
View original review in German
Aylin
May, 2024
I liked the Egyptian exhibition best. To shorten the time spent queuing, it's really worth using a different entrance. We went through the "Porte des Lions" entrance and were able to go through without having to wait. If we had gone through the entrance at the glass pyramid, we would have had to wait a very long time.
View original review in German
Derek
May, 2024
The Mona Lisa. My wife was in a wheelchair and we were put in front of the crowd. It felt like we could almost touch her. Wheelchair access very good. Elevators to everything. I smoke and wished that there was a cafe in the central garden where I could go.
Berthold
May, 2024
Sehr gute Vorab - Info bzgl Zeiten und Zugang. Dadurch geringe Wartezeiten 😊
Sowohl der Besuch im Louvre als auch die Seinefahrt waren top und sollten zu jedem Paris Besuch dazugehören
Johannes
May, 2024
Beim Museumsbesuch war alles sehr gut und hat gut funktioniert. Aber ich habe offensichtlich die Tickets für den Audioguide und nicht für die Seine-Rundfahrt erhalten. Deshalb hatte ich hierfür keinen Voucher. Das Telefonat mit der Service-Mitarbeiterin war erfolglos. Sie versprach mir, die Tickets neu zuzusenden (5-10 min). Dies geschah aber nie.
Auf die schriftliche Reklamation hin hat Headout aber sehr schnell reagiert und mir einen Teilbetrag rückerstattet. Das war wiederum sehr kundenfreundlich.
Melanie
Apr, 2024
Alles hat absolut reibungslos funktioniert 👍 Sowohl der Fast Lane Einlass im Louvre als auch das Boarding auf's Seine Schiff 😀Einfach QRCode scannen und fertig 👍👍👍
Jaymar
Apr, 2024
I've arranged to have holiday in Paris with my friends. it helps us a lot on the skip the line ticket to Louvre were there were like so many people queing and it might take us 45mins on the line. So I would recommend Skip the line ticket.
Unfortunately we didnt have the chance to use the Siene river experience due to the high level of water on the siene river however I called headout and they process my refund staright away. What an excellent service. I would use headout to my future travel. This type of service is what I want for future plans.
Oppliger
Mar, 2024
Everything went very quickly and smoothly for the cruise.
For the museum, the queue color indications didn't match. The staff sent us outside to queue in the rain. Tedious and frustrating.
View original review in French
Marco
Mar, 2024
We entered the Louvre punctually at the designated time by standing in line for 10 minutes.The audio guide is not easy to use.TheLouvre is very large.I recommend purchasing a guided tour with a guide.It just needs to be specified that the boat departs and arrives from the Eiffel Tower which is a bit of a distance.Even for the boat tour it was easy to access and very nice.
View original review in Italian
Ariel
Mar, 2024
The visit to the Louvre was great! Same with the river cruise. Just that it had a very long line and had to line up for about an hour before we were able to board the boat.
Booking was easy and seamless. No issues
Alejandro
Mar, 2024
Direct entrance to the site ; but the access to the Seine tour was not well explained ( it was very simple : it was only necessary to clarify that the access was direct to the boat !!!!
View original review in Spanish
Thomas
Mar, 2024
The German language is not available. As of today, certain objects, sculptures or paintings should be provided with a QR code with the information in any language.
The ticket holder at the beginning of March was empty, a special ticket was not necessary.
We had bought a combined ticket with a river cruise. However, we were not informed that these river trips had been suspended for some time due to flooding....
View original review in German
Vikas
Mar, 2024
It's a beautiful experience, all thanks to Headout for the tickets. It was just awesome and the museum it was clearly shows the footprints of the great art and culture of that time.
Amy
Feb, 2024
I appreciated being able to enter the Lourve, but the River cruise being 1.5 miles away and a completely separate experience wasn't communicated and it was unclear when the River cruise should take place. I arrived to the Lourve at 10am and was able to spend several hours, but never did the River cruise because I couldn't do it after spending all day at the Lourve.
Jessica
Feb, 2024
Was really good and worth getting river cruise bundle. Even in January. No queue jump for museums but that's ok as didn't have to wait long anyway. Definitely recommend.
Carmem
Jan, 2024
The audio guide is not easy to use
And I don't know why when I entered I showed the ticket and they said it had already been used, but I had never been to the place, it was embarrassing but they resolved it
View original review in Portuguese
Paula
Jan, 2024
Pay attention to the time and don't go before, I went and didn't get in, then I came back at the right time for the ticket, but everything went smoothly and I didn't queue.
View original review in Portuguese
Aura
Dec, 2023
The entrance was fast! The app makes it easier to get in if you don't have internet, although I love that the museum has WiFi, so you can see any concerns if you don't have an audio guide.
View original review in Spanish
Jessica
Dec, 2023
I booked a combination ticket and it was very unclear when you were supposed to show up to which venue. When I contacted customer service, there were only mildly helpful. The instructions for the louvre were incorrect (there was no yellow queue and we were only allowed entrance in the pyramids not the other entrances). Please clarify instructions on the ticket and I would recommend including a reservation for each individual event rather than reservation for the louvre with instructions to just show up at the cruise and hope they have a cruise available. There was a lot of wasted time.
Jose
Dec, 2023
I purchased joint tickets to the Louvre museum and the Seine River cruise. I loved both and would take them again. They are 2 must do's.
I would advise headout to specify better that the cruise is with the company les Bateaux Parisiens, the orange one, because there are 2 other companies on the same pier and it is easy to get confused. Also, it is not clear when you buy the package that the barcodes are the tickets for the cruise.
View original review in Spanish
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