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What our guests say
Ana
Apr, 2025Verified booking
A visit to the Royal Palace is a must if you are in Madrid.
I loved seeing the spectacular changing of the guard event. The Palace rooms are grand.
Tetiana
Apr, 2025Verified booking
I loved this palace, I had a great experience there enjoying all the rooms, walkings outside. the audioguide is very helpful with interesting information. I hope to come back there one day!
Tânia
Apr, 2025Verified booking
The experience was very positive.
I loved the Royal Palace.🤩
Romina-elena
Apr, 2025Verified booking
It was great! The palace is wonderful, you need to see it!
Styliani
Apr, 2025Verified booking
Very nice experience, didn't have any issues with tickets or our line. Totally recommend
Quinaux
Mar, 2025Verified booking
Nothing to say, great visit, with great rates
Alessandra
Mar, 2025Verified booking
Very good experience. Too bad you could no longer pdsa decide where to get off to turn as you could do previously.
Petra
Mar, 2025Verified booking
A nice tour, duration approx. 1-1.5 hours without audio guide
Lisa
Feb, 2025Verified booking
The smooth running off fast track and security ment mire time in place
Constantino
Feb, 2025Verified booking
Very good service and excellent history
Thiilyn
Feb, 2025Verified booking
Delivery was very fast and there were no problems
Nicholas
May, 2025Verified booking
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
Tanja
May, 2025Verified booking
Visiting the Royal Palace of Madrid was definitely one of the highlights of our time in Spain. This was a great experience and the tickets really did help in skipping the long lines to purchase tickets on side. There was still a bit of waiting involved ahead of security screening but it wasn't very long at all. It's Europe’s largest functioning royal palace, with over 3,400 rooms! While the Spanish royal family no longer lives there, it’s still used for official ceremonies. The royal banquet hall was especially impressive.
We were surrounded by lavish gold detailing, frescoed ceilings, velvet walls, portraits, musical instruments and so much more. The Throne and Porcelain Rooms were my favourites. It truly felt like stepping into a different world, one of unimaginable wealth and grandeur. I was positively surprised that they now allow visitors to take photos! Highly recommended
Simona
May, 2025Verified booking
The Royal Palace is rich and lavish, beautiful to visit. I suggest everyone skip the line tickets because there was a very long line for those who purchased them on site
Mark
May, 2025Verified booking
Powercut in Spain on 28th April meant our train from Murcia did not leave the station. The subsequent Internet and mobile phone network prevented notification. Whilst we travelled to Madrid on 29th April by train we arrived too late to be able to take a tour of the palace. Not really Headout's fault but the train operator and rail company both automatically refunded costs.
Leoni
May, 2025Verified booking
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
Debora
May, 2025Verified booking
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
Maxine
May, 2025Verified booking
we booked the tickets online ...it was super easy to find the buses..and we took old tour first .stopped for lunch .then took new tour... it wascwell organized and the audio guide worked really well. We enjoyed everything we saw..thankyou !
Janet
Apr, 2025Verified booking
I cannot work out why 4 senior tickets at E7 comes to E63 even with booking fee.
Once in the first door there is another ticket check across the courtyard. My ticket would not load again and we were almost turned away.
Will probably not use this system again. Sorry
Marco
Apr, 2025Verified booking
The rooms that can be visited are not many but some are really amazing and definitely worth the visit. Only negative note is that they should limit the number of visitors because the rooms were really too crowded. Experience with headout unimpeachable.
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