Sort by: Most relevant
Kayla
Apr, 2024
I really liked this experience. I got to more of Florence then I thought. I liked that there was an audio tour with it. I would definitely do this again.
Mme
Jan, 2024
Tour gives a wonderful overview of Florence, with plenty of time to stop and enjoy the sights.
View original review in French
Ann
Jan, 2024
Staff are helpful and the audio guide was good. Driver very skilled in navigation of narrow streets of Firenze .
I wish the " red line" tour did mri stop so early . The wanted to ride that tour at 4 pm but it already stopped
Darren
Nov, 2023
It was great to see the sights of Florence but the audio descriptions were out if sync and the sites were explained after we had driven past them.
Sophie
Oct, 2023
Angie was an amazing guide, super friendly, bery knowledgeable and fun to go on the tour with. Kudos also to Davide the driver, it can't be easy driving on those windy roads, especially when it is so windy. I would highly recommend this tour to my family and friends👌🏻
Larissa
Oct, 2023
Great tour- would highly recommend to anyone lookinng to see the sites and skip the lines. A bit long but guide was very informative
Thapiporn
Oct, 2023
I bought two tickets: one for Santa Croce and one for Duomo. The instructions for Santa Croce sent by Headout were clear, but the instructions for Duomo were confusing. Headout instructed me to redeem the ticket, which I did, but when I arrived at the Duomo, a staff member told me that I didn't need to redeem the ticket and that I could use the voucher as my ticket. I had to wait in line for 20 minutes before I found this out. It would be a much better experience if the Headout team provided clear and comprehensive information about how to enter the Duomo, including which lines are for those with tickets and which lines are for those without tickets.
Brian
Oct, 2023
On the red line the driver kept turning off the commentary when he spoke and forgot to turn it back on so we didn't get any of the guided tour
Nancy
Oct, 2023
Super fun to just cruise the streets & not feel rushed. The narration was interesting & easy to listen to through out the trip. The free headsets were a nice added feature.
The drivers were super impressive with multiple challenges in the busy city streets. They were able to navigate through the hectic traffic with great skill.
Enjoyed the hopping off & staying in places of interest for longer periods.
The people in the company were super helpful & kind- in dealing with so many people with all sorts of questions & in so many situations. They handled themselves in a professional manner.
It was a great way to tour & get to know this beautiful city.
Thank you for what you do for all us travelers across the world.
Olano
Oct, 2023
The route is very helpful for the first time visitor, but there is a LACK of meeting points between A and B to facilitate the return trips.
View original review in Spanish
Jennifer
Oct, 2023
We were almost back to the train station, but was stuck behind a trash truck (on a narrow street). The driver would not let us off the bus (we could see the train station). We sat behind the trash truck for almost 30 minutes, causing us to miss our train by one minute. Just upsetting that the driver would not let us off the bus even though we were not moving for so very long.
Gayle
Sep, 2023
Great way to see city highlights. Two agents at train station were awesome. Kept everyone organized while maintaining a calm upbeat attitude.
Lynette
Sep, 2023
Bought tickets on line,found stop near to my accommodation, pretty much on time. Female driver fantastic especially dealing with ugly scenes at railway station.
Co pilot very helpful particularly with English information
Bravo
David
Sep, 2023
We visited the Basilica Santa Cruce - a place I did not know much about. The experience was enlightening and fascinating to visit. The audio guide was worth renting as it explained the main areas of interest throughout - for me - this enhanced the visit. The highlight for me was to see Michelangelo's Tomb - unique and quality befitting the genius that he was - absolutely amazing. The whole visit was worth going to - much to see throughout - thoroughly recommended!
Eric
Sep, 2023
My wife walks with a cane. Standing in one place for more than 6 minutes is difficult ,
Skipping the line was great, and the person taking tickets offered her a wheel chair, A very thoughtful gesture.
Lester
Aug, 2023
I have a comment regarding the pick up point at Leonardi square or lookout, it wasn't clear to us that the pick up point ws on the other side of the road and we almost missed the bus
Piibe
May, 2023
My experience (3+ hours on both A and B lines) was wonderful, I spent great time in Florence. I recommend highly, especially visiting Fiesole. Thank you!
Felicia
May, 2024
Very easy to locate entrance and enter church/ museum
John
Apr, 2024
Good commentary from guide. Description of sites were clear.
Andrea
Apr, 2024
Easy -- we got to town and just wanted a quick tour w out a lot of waiting . It was perfect for us!
from
€38
€36.10
You save 5%
Why Headout?
Trusted platform used by 100K+ people, each month
Get the lowest prices and last minute availability
Discover and connect with 10,000+ experiences
Browse verified reviews and professional photographs
Have a question? Live chat with our experts 24/7