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Johannes
Apr, 2024
We were not dropped off at the designated stop. Although the driver was very kind in explaining that he could not drive there.
The condition of the vehicle was very "jumpy" and not smooth like the first one.
We were also crowded into one car while the other car was completely empty until it loaded a tour group.
Kim
Mar, 2024
Alhambra was the standout and the ticketing was easy except you should not have to download an app to view your tickets. As travellers we have limited data so was not good to have to do this while out of the accommodation.
Also I think the tickets should be for a 24 hour period not per day. As we could only get onto the bus after lunch but not the next morning, so we didn't see everything.
Lorenza
Feb, 2024
Booked entrance to the Alahmbra in Granada.
Explanation for how to do detailed and we were in in no time.
Very convenient Headout app.
Highly recommend!
The 'entrance to the Naziaries palaces has a specific time and you have to arrive a bit earlier while for everything else you can walk around freely.
The complete tour according to the guide takes more or less 3 hours.
View original review in Italian
Lucinda
Feb, 2024
Much cheaper and easier way to book the tickets compared to the official site or turning up on the day as ques are very large. Really beautiful place lots of history and stunning views well worth the visit!
Joke
Jan, 2024
Goed verzorgd, fijne rondleiding in de headset. Mooi onderhouden parken. Alleen jammer dat het museum gesloten was maar verder, top.
Vafa
Jan, 2024
It is an incredible place - I could have spent the entire day there. Before you go, prepare yourself by finding out exactly what is there (it's quite a large ground with multiple attractions so look at a map before you go and while you are there) and maybe read about the history a little. Don't forget to pack your identity document and earphones to listen to the audio guides! Also, be ready to walk a lot :)
Nicolas
Jan, 2024
Magnificent place, especially the Palace. However, you don't have to pay for audio guides, as a free QR code is displayed.
View original review in French
Sebastian
Nov, 2023
The Audi Guia on the phone does not work well, it restarted several times, sometimes it did not load the audio, etc. The subtraction of the spectacular visit.
View original review in Spanish
Robert
Nov, 2023
Booking on the Internet has worked excellently. Short-term reminder of the event was helpful. The information contained in it about the entry formalities very usable.
View original review in German
William
Nov, 2023
Great narrative about each part of the city that was visited. The tour went all over the city not just the histortic parts.
Moira
Oct, 2023
Loved being driven around the city in a small train. Enjoyed the audio guide. Headphones, unlike other major sightseeing companies, are not included so bring your own. The technology on the train was a bit dodgy, I spent a lot of my time adjusting the aux cord so I could hear. The staff seemed overwhelmed by the amount of passengers on the train and didn't really have a system in place.
Rosemary
Oct, 2023
Very informative especially using the headphones and amazing value for money. As a senior it only cost me 6,80€ for unlimited hop on and hop off for days. Made a mistake and should have clicked on excellent.
Raeleigh
Oct, 2023
We got to the first stop at 9.15 (to be ready for 9.30 bus). The bus drove past us at 9.25 without any acknowledgement. A staff member turned up at 9.30 and we all waited until 10.15am for the bus. Little communication with customers. Disappointing.
Isabella
Oct, 2023
We were so impressed with the monastery and though disappointed that no access to the the Alhambra we were informed of this before entering the bus
Cindy
Oct, 2023
It was easy to get tickets online in advance and they were inexpensive. I used it two days. The buses came by frequently and never had to wait long.
I felt sorry for the driver. Some of the roads were so narrow and bumpy. Plus the route was condensed due to the EU meetings that closed The Alhambra area. I was bummed about that.
Artur
Aug, 2023
Tudo é bonito e está bem conservado!
Pediram para estar 15 minutos antes para ficarmos numa fila ao sol durante esse tempo!
O bilhete e identificação é pedido mais vezes do que num aeroporto e finalmente não deixaram sair a comer um gelado comprado no fim da visita ( no espaço exterior)!
Maria
Aug, 2023
The ticketing experience was very good.
I would encourage Headout to advise tourists about how strict people are with punctuality when it comes to these events in Spain. If you are late by 10 minutes you may miss your whole visit.
Matthew
Jul, 2023
The palace was fabtastic and the gardens are beautiful. It was a little strange to have to show your passport on 3 occasions.
The booking through headout was efficient and the communication was great, I would definatley use them to book future trips.
Alfiya
Jul, 2023
No parece correcto hacer la publicidad de "Alhambra sin colas" porque, como minimo, hay una cola de control de las entradas (en nuestro caso, esperabamos unos trenta minutos). "Comprar sin colas las entradas" sería más veraz, aunque en nuestro caso - comprando online - esperabamos no media hora sino una hora para luego recibir la noticía de que nuestra hora elegida no fue disponible. Y eso despues de haber pagado y proporcionado ya todos los datos personales. Pero una vez entramos, Alhambra es espectacular.
Marina
Jun, 2023
I liked everything,you enter another dimension. Very nice staff,although very crowded you can see everything and appreciate it. Thank you
View original review in Italian
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