Combo: Universal Studios Singapore + Singapore Multi-Attraction Pass Tickets

I’m writing to express my disappointment with our recent purchase of five attractions for two people at a total cost of $453. Despite this significant expense, we’ve only received a 10% discount on tours and other activities, which barely amounts to $100 in savings. This leaves us feeling that we've paid over $350 with little value in return. We attempted to contact customer service and the help line to discuss our concerns, but unfortunately, we have yet to receive a response. This lack of support has only added to our frustration. I strongly believe this package did not deliver the value promised, and I would appreciate a response regarding how this situation can be rectified. I look forward to hearing from you soon. Sincerely,

i was not allowed at Skypark on when i reached @ 4PM , thoughthe ticket said entry until 6 PM but i was denied, after persuasion the gentlemen by the name Michael asked us to come next day , since skypark is not worth in day time, we missed the evening and the sunset. Also at Gsrden by the bay had no clue what was eligble for us, we were told on 2 places we could go, so felt a bit cheated and the expereince was no good. Could not use Hop on the bus at all.

I paid more than the actual ticket price at the venue.

really poor. i need a refund, but i work so i'm tight on time.

Easy and you're cheaper 👍🏻

I had the 3 attraction ticket to go see universal studios, gardens by the bay and the night safari. I contacted the operator and asked if I could use this ticket for all three attractions and got told that I could. When I went to universal studios they said the ticket is not valid and I had to pay $83 (x2 for 2 tickets) in addition and have a attraction that I did not use so wasting around $200 for the two tickets. Have not taken accountability and I want a refund.

Everything. Cleanness and excellent customer service from the staff