Guests from United States, Spain, United Kingdom and over 21 countries have loved this experience
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Fernando
Apr, 2024
Good experience to visit the Basilica of Santa Croce and see the tombs of Florentine celebrities. The audio guide is quite complete and there is extra information in case you want to check more things. It is well worth it
View original review in Spanish
Giovanni
Apr, 2024
Since we didn't download the app we had some problems...then with the help of the ticket counter operator everything was solved. Great experience!!!
View original review in Italian
Maria
Jan, 2024
All the architecture, the history of the church, the atmosphere and the beauty of its contents. Spectacular and unique. Thank you
View original review in Italian
Timothy
Oct, 2023
The basilica is absolutely beautiful and the history of the church and the floods is very interesting. The audio guide works quite well.
Larissa
Oct, 2023
Great tour- would highly recommend to anyone lookinng to see the sites and skip the lines. A bit long but guide was very informative
Thapiporn
Oct, 2023
I bought two tickets: one for Santa Croce and one for Duomo. The instructions for Santa Croce sent by Headout were clear, but the instructions for Duomo were confusing. Headout instructed me to redeem the ticket, which I did, but when I arrived at the Duomo, a staff member told me that I didn't need to redeem the ticket and that I could use the voucher as my ticket. I had to wait in line for 20 minutes before I found this out. It would be a much better experience if the Headout team provided clear and comprehensive information about how to enter the Duomo, including which lines are for those with tickets and which lines are for those without tickets.
Julie
Oct, 2023
Very good experience, Santa Croce is very pretty and the audio guide is very good. The map is very easy to use, so you can visit at your own pace. The explanations for each of the works / parts of the building are very well done and pleasant to listen to. Allow a good 2 hours and dress appropriately to enter the basilica. Good value for money! We recommend it!
View original review in French
Elsie
Oct, 2023
it was great!. My partner was sick the day we were scheduled our visit and they honored our tickets the next day!. This added to the greatness of the italian people in italy!. Forever I will be indebted to their kindnes.. and of course the Basilica was as beautiful as ever!. Thank your for your kindness!. Ciao Elsie Riley ,Bend Oregon
Linda
Oct, 2023
No line or big crowds. History was amazing.
We all had trouble using the audio assist. It was hard to hold the device and also take picture. A device around the neck would have been easier. Numbers on the different attractions would have made them easier to identify.
Rebecca
Sep, 2023
Easy purchase...but it was not clear that my tix would show up 2 hours + later. No fear, the museum / church people helped me. You need to be more clear on this....
David
Sep, 2023
We visited the Basilica Santa Cruce - a place I did not know much about. The experience was enlightening and fascinating to visit. The audio guide was worth renting as it explained the main areas of interest throughout - for me - this enhanced the visit. The highlight for me was to see Michelangelo's Tomb - unique and quality befitting the genius that he was - absolutely amazing. The whole visit was worth going to - much to see throughout - thoroughly recommended!
Eric
Sep, 2023
My wife walks with a cane. Standing in one place for more than 6 minutes is difficult ,
Skipping the line was great, and the person taking tickets offered her a wheel chair, A very thoughtful gesture.
Felicia
May, 2024
Very easy to locate entrance and enter church/ museum
Simone
Apr, 2024
also very easy to understand for people who wear a hearing aid, a great guide
View original review in German
Alive
Apr, 2024
Easy. Felt comfortable. Amazing history to view and enjoy! Thanks for the early bird tickets.
Juan
Apr, 2024
Was fast and easy. We were the firs in and skip the ticket line
John
Mar, 2024
Amazing. Full of history, important art and funerary monuments of important people.
Simona
Feb, 2024
I really appreciated the quickness to enter the Basilica and the helpfulness of the staff in charge
View original review in Italian
Anna
Jan, 2024
A nice visit, no problems at the entrance, excellent organization
View original review in Italian
Margaret
Nov, 2023
Easy to do; no issues. Separate line for on-line purchased tickets. Showed the ticket on my phone and on my way.
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