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What our guests say
Ana
Apr, 2025Verified booking
A visit to the Royal Palace is a must if you are in Madrid.
I loved seeing the spectacular changing of the guard event. The Palace rooms are grand.
Tetiana
Apr, 2025Verified booking
I loved this palace, I had a great experience there enjoying all the rooms, walkings outside. the audioguide is very helpful with interesting information. I hope to come back there one day!
Tânia
Apr, 2025Verified booking
The experience was very positive.
I loved the Royal Palace.🤩
Romina-elena
Apr, 2025Verified booking
It was great! The palace is wonderful, you need to see it!
Styliani
Apr, 2025Verified booking
Very nice experience, didn't have any issues with tickets or our line. Totally recommend
Quinaux
Mar, 2025Verified booking
Nothing to say, great visit, with great rates
Maria
Mar, 2025Verified booking
Beautiful and spectacular. We loved it
Luisa
Mar, 2025Verified booking
Its was easy and palacio da lira is fantastic
Petra
Mar, 2025Verified booking
A nice tour, duration approx. 1-1.5 hours without audio guide
Lisa
Feb, 2025Verified booking
The smooth running off fast track and security ment mire time in place
Thiilyn
Feb, 2025Verified booking
Delivery was very fast and there were no problems
Tanja
May, 2025Verified booking
Visiting the Royal Palace of Madrid was definitely one of the highlights of our time in Spain. This was a great experience and the tickets really did help in skipping the long lines to purchase tickets on side. There was still a bit of waiting involved ahead of security screening but it wasn't very long at all. It's Europe’s largest functioning royal palace, with over 3,400 rooms! While the Spanish royal family no longer lives there, it’s still used for official ceremonies. The royal banquet hall was especially impressive.
We were surrounded by lavish gold detailing, frescoed ceilings, velvet walls, portraits, musical instruments and so much more. The Throne and Porcelain Rooms were my favourites. It truly felt like stepping into a different world, one of unimaginable wealth and grandeur. I was positively surprised that they now allow visitors to take photos! Highly recommended
Simona
May, 2025Verified booking
The Royal Palace is rich and lavish, beautiful to visit. I suggest everyone skip the line tickets because there was a very long line for those who purchased them on site
Mark
May, 2025Verified booking
Powercut in Spain on 28th April meant our train from Murcia did not leave the station. The subsequent Internet and mobile phone network prevented notification. Whilst we travelled to Madrid on 29th April by train we arrived too late to be able to take a tour of the palace. Not really Headout's fault but the train operator and rail company both automatically refunded costs.
Janet
Apr, 2025Verified booking
I cannot work out why 4 senior tickets at E7 comes to E63 even with booking fee.
Once in the first door there is another ticket check across the courtyard. My ticket would not load again and we were almost turned away.
Will probably not use this system again. Sorry
Marco
Apr, 2025Verified booking
The rooms that can be visited are not many but some are really amazing and definitely worth the visit. Only negative note is that they should limit the number of visitors because the rooms were really too crowded. Experience with headout unimpeachable.
Merav
Apr, 2025Verified booking
מיקום המלון מצויין. מרכזי ביותר. החדר היה נקי ומאובזר, ארוחת הבוקר מעולה.
ביקשתי צ׳ק אאוט מאוחר והם אישרו ללא תוספת תשלום (עד14). צוות המלון היה אדיב. חוויה נהדרת
Paolo
Apr, 2025Verified booking
It was interesting but one part of the visit was interdicted and very poorly signaled on the site and not signaled at the time of purchase
Patricia
Apr, 2025Verified booking
Don't queue up with non-ticketed visitors, even if the capacity of the Palace's rooms was reached at times...
Susannah
Apr, 2025Verified booking
Not sure what skip the line means. We waited 30 minutes in the rain. I did have a final ticker not a voucher so not sure what your "I expected my voucher..." means.
Turns out people with no tix got in faster than we did
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