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Danielle
May, 2024
The app was not allowing me to sign in (not a username/password issue, it just wouldn't bring me to my account) and thus I had difficulties opening the tickets. The staff at the venue were able to assist however and it worked out, but customers should not be required to download the app in order to pull up the tickets. Tickets should be included in the confirmation email (like how every other ticket provider does it).
Desmond
May, 2024
Ticketing was fine. The lines were long on a day with rain showers . We waited until 430pm having visited the church around 2pm. At that time the lines were much shorter than earlier in the day.
Andras
May, 2024
The monastery was pretty good! The only complaint would be the organisation of the queue, it was a bit confusing to know where we need to stand in line. But all in all it was very good experience.
Jaminet
May, 2024
Le lieu est magnifique et vaut la visite. Cependant faire 2 fois la queue : une fois pour le monastère avec 2h d'attente et une fois pour la chapelle avec 30 min est très décevant surtout lorsque l'on a acheté ses billets sur Internet.
Carla
May, 2024
Il monastero è stupendo, vale la lunga fila ma è pessima l'organizzazione. Si potrebbe ridurre il tempo d'attesa dando prenotazione a gruppi per orario
E
May, 2024
I did not realize this was NOT a skip the line ticket - almost an hour wait to get in and this was after I did other things so went later in the day. I would not have gone had I known. Also paid considerably more as I am a senior. Won't use again
Ritter
May, 2024
Visite intéressante, mais beaucoup trop de temps d'attente. Pourquoi ne faites-vous pas des billets avec une heure d'entrée fixée ?
Michelle
May, 2024
A fila é muito grande e demorada, tem q esperar o pessoal de dentro visitar pra entrar outras pessoas e isso não está claro no momento da compra, é muito cansativa a espera, deveria ter outro método de visita
Pamela
May, 2024
Todo súper coordinado, compré el bótelo para el tren a Sintra, y allá un bus que me llevó hasta los estacionamientos, de ahí el bus del combo que compré junto a la entrada. Y de vuelta lo mismo, todo funciona muy bien.
Diane
Apr, 2024
The monastery was beautiful. However not really enough to see for such a long wait in the lineup or the ticket hassles.
Gouvea
Apr, 2024
Acredito que a experiência possa ser melhorada e mais detalhes historicos fossem copartilhados. Po exemplo: tinha um poço de água, tinha um banheira, do lado de fora do catelo, sem legenda alguma. As torres também não estavam identificadas. o Passeio poderia ser mais didatico e divertido.
Wu
Apr, 2024
The visiting is very good experience. But take too many time to enter .we took one and half hour inline to arrive the entrance.
Mr
Apr, 2024
The visit to the castle was great. Really interesting and fantastic views of Lisbon.
The booking experience was excellent. Saving us time queuing in a very long line.
Hamsa
Apr, 2024
What a beautiful place!!! The monastery was a wonderful experience. The line was long but moved quickly. We got there a little late and the church was closed. However an organ concert was just about to begin and we got to see the church after all and heard a beautiful concert. A very worthwhile visit!
Mihai
Apr, 2024
Ticketing experience was very smooth , everything went well
The Jerónimos cloister is a rare beauty and a joy to see. It is unmissable
Stéphane
Apr, 2024
Liked: monastery sculptures
Disliked: no historical aspect of the site, no reading, no documented research of the monument
Ticket too expensive
No audio guide
View original review in French
Trüb
Apr, 2024
The château is beautiful.
But the state of the access roads is poor. There are so many people that it's hard to enjoy the visit.
View original review in French
Christine
Apr, 2024
The cloisters were wonderful, but we had to wait for a very long time on a warm and sunny day to gain entrance. We then would have liked to gain access to the chapel and were told we had to join another queue......
Information on your booking form about the less busy times to visit would hsve been appreciated.
Elizabeth
Apr, 2024
Downloading the pdf tickets was difficult because we had tickets for multiple people so we had to download them all separately. It would be nice to have a QR code in app to make it easier
Ethan
Apr, 2024
The monestary is beautiful. We especially love the intricacy of the carvings and the room with the story of Joseph. The one notable downside was the incredibly long wait to get into the monestary. We waited about 1 hour and 50 mintues to get in. We are not sure why you cannot let more people through at one time.
€35.93
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