Malpensa Express Round-Trip Tickets: Milan Malpensa Airport to/from Milan Central Station

This is a good service. Train back to Malpensa was slow leaving Milan, but we got to airport in time. Announcing platform (next time I'll know it is usually Platform 1) was slow in being made, so there was a bit of a rush to the train on a somewhat distant platform 1.

Need to make announcements that the train has arrived at Terminal 1 then Terminal 2. People were not sure. Have this in a screen and also announced. Important for oversees travellers negotiating the system.

Punctual, pleasant train. However, plugs for charging cell phones and a written or verbal announcement of the next station are missing

Quick and easy to use. Tickets arrived promptly and we made our connecting train on time by skipping the queues by booking online

The ease of purchasing through headout and entering the train directly without going through the vending machine, thus saving queues and waiting time.

The trip was fine except it is not clear if I needed to validate my ticket and how to do it (this an Italian issue only).

Booking the ticket on line was very easy. I found the price of the ticket to be very reasonable, the train was fast, clean and comfortabele, the announcments of stopping places along the journey was very clear and also in English. I found the whole experience from start to finish very professional and easy. Regards Terence Ashmore

Good that the departure track is at one end of the station that was very easy to acess. Also good the train was long enough to provide an uncrowded environment.

My ticket purchase was fast and efficient. Easy to purchase. The train to Malpensa was clean and a very comfortable experience. I really like that they show you on a screen each arrival station and that you are also told on speaker where your next stop will be.

The express from the Milan Airport to Milan Centrale was an efficient and cost effective way to pick up the trains in Milan. The train was clean and the ride was pleasant.

It was just a one way train ticket. I could have easily purchased in airport although it was handy to have in advance. At no stage in my journey was the ticket checked or required to enter or exit train platforms.

Booking possible in advance online; good that the ticket was valid longer - flight was delayed and I could not catch the scheduled train. Train was on time

I am as really impressed with the communication from head out when there was a delay in receiving my Malpensa Express tickets. They were outstanding in keeping me informed throughout.

It was very easy to take the train from Milano Centrale to Malpensa Terminal 1. The train was on time, comfortable and fast. We will definitely use this service again in future trips to Milan.

Easy to get tickets. We missed the express train we had booked because of flight delays so caught the next one. We were a bit confused about the information on the departure train board - but we caught a later one. We appreciated we had a 3 hour leeway on the tickets. Only thing we couldn't work out was were to scan our tickets (on phone).

Feedback - Write in big letters the information, that the online ticket is already validated for trip (it is written, but I did not recognize it and then I was not sure..., had to ask "overloaded" staff at station). The trip itself was very good and comfortable. Thanks

Easily booked, clear instructions for location of train in the station, available time window for use. Would have appreciated further info that the train also serves some local stops and the availabllity of luggage store.

Just thought the journey was very slow. Nothing wrong with the train. Obviously its not as polluting as taxis or as costly so that's why we used it.

Great to do all 4 routes and learn about the huge changes in Milan.

Efficient, clean, reliable, fast, direct to airport