Big Bus: Washington DC Hop-On Hop-Off Bus Tour with Optional Potomac River Cruise

The tour and guide were excellent. But, PLEASE, make it CLEAR, IF you start the tour at Arlington Cemetery, as to exactly WHERE you pick up the trolley ( and WHAT company you are). Also, WHERE you pick up the HOP ON/OFF bus and WHAT the company's name is. Much confussion from people. This did NOT alter the fact that the tour ( and guides) were brilliant.

In general very good. Hit all the major monuments. All personel were very nice and helpful. Buses in general ran on time and often. Negatives - every bus did not stop at every stop -skipped some and we were not informed of this. Tours were over sold and buses sometimes had only standing room which was very difficult for me since I am older. Standing on the buses packed in was dangerous. Drivers should limit when seats are filled.

We needed to see all of the mall with a family member with walking issues. This bus was the perfect solution to see all of the monuments in the DC Mall area.

The Hop on Hop Off service was very informative with good audio descriptions, and very nice drivers. The sites were well covered to visit. The 3 day ticket was supposedly covering a sunset tour, but according to staff at Union Station it wasn't, so we virtually wasted / paid for an extra day as we didn't get to go on it when the weather was better : (

Loved everything about it except the waiting for the bus! This is my second survey but we enjoyed the experience so much we didn't mind doing it again.

The opportunity to be upfront and clearly visible places in the city that we may not have accessed if we were driving. Amazing!

It was convenient and easy. The drivers and people at the stops were great. The bus was clean and in condition. The sound tracks could use some updating with more information and less music. There is so much to say about Washington DC to fill the gaps. I liked hearing about the basin having been a swamp and tieing it into the phrase "draining the swamp". Never knew that. It's a learning experience for a lot of kids (and adults) so pack it full of "Who knew?" moments and less music.

I understand that traffic happens and that the busses in Washington DC stop at 4:30 pm. However, at the Lincoln Memorial, the bus schedule indicates the bus comes through about every 20 minutes. When I got to the pickup area, the app indicated a 45 - 55 minute wait, so more than double. Consequently by the time I got back to the Washington monument to switch from Pink to Red the last bus had already departed leaving me to walk back to my starting point. Avoiding a 20 minute walk was one of the main reasons I purchased the ticket. The person at the Washington Monument offered me no other solutions & had an "oh well, too bad" attitude. 3/28 was part of peak Cherry Blossom time, so there was traffic. Perhaps schedule extra busses, pre-position some busses to avoid double the wait time, or extend the schedule when such serious traffic delays occur to get people back to their starting point.

Ticketing was fine. Busses were irregular. Waited forever at Airand Space. Did have one excellent driver. Helpful and friendly who picked me up at stop 13 yesterday around 11 am.

Well worth the price. Got us around to some main landmarks and saved miles of extra walking. Ordered on line the night before and met at a spot near our hotel.

It was great. The buses didn't run all that often given it was winter and the cruise was not available which was a shame.

It was all great! I got to see all the sights without the long walk! Getting the tickets was easy! Thank you!

Easy on and off. Hit hot spots. Friendly staff!

Super easy and super fun bus. Drivers were very helpful and extremely kind!

The tour recording, the ease of hopping on and off it was really a good tour

Ease of on/off. Commentary was really good - except for some of the lame jokes.

There were demonstrations in town

Goes around the city to many attractions.

Very informative, sunset Tour was amazing! Our driver was very engaging and full of information!

Great, easy to use and very knowledgeable on all the historical places in DC