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Larry
Apr, 2024
Living in the United States and traveling to antoher country, you're never really quite sure how the pre-purchase ticket experience will go. But this will very well! showed our tickets to get into the gate and found the bus very easily. Headout app worked great as well.
Vanesa
Apr, 2024
The experience was great, but I didn't like having to download and sign up for an app to get my tickets. I prefer a thousand times that they send them to the mail in PDF or with a code, because if you don't have memory on your phone or anything like that, you can't access them.
View original review in Spanish
Allison
Apr, 2024
It was great to have the tickets in my app but sadly the service was terrible and it took quite awhile to get them to download. I guess I expected them to be ready in the app.
Steve
Apr, 2024
The audio guide was near impossible to follow. And we never knew where we were in the park at any given time. There were things that we were looking for, and after searching the Audio never found them.
Ráfila
Apr, 2024
The experience of buying the tickets was super easy and agile, the place was beautiful, super organized with the queues and the information we requested, when necessary.
View original review in Portuguese
Andrea
Apr, 2024
First we thought we bought tickets without queue and it was not so, without queue was for the fifth and of course there was no one there, the palace has very nice views but inside was a world of people and you could not even take a picture, it is also a mess to get there they do not allow you to go by car so when you arrive or you walk a lot or they take you some that supposedly are for tourism and take you for 10 euros per person to the palace, the audio guides are more or less good but inside there are places that are not signposted, the truth is that the tour is not so good, the fifth tour is much more friendly and interesting.
View original review in Spanish
Ashleen
Apr, 2024
Beautiful gardens and buildings but I would advise people clearly to be at Sintra train station 1hr before needing to enter pena palace plus explain the cost of the bus to the iron gate.
Roidodimos-meisner,
Apr, 2024
I liked the view, the Mauritanian courtyard, the tiles and the tour of the pinnacle. The information about the time slot was misleading and meant that we had to wait in the blazing sun.
View original review in German
Jean
Apr, 2024
Palace was beautiful. Quinta regaleira was beautiful, although line for Initiation Well was so long we did not have time to do . We did not know how to access the transportation from Pena Park to the palace, and did not know how to navigate around the park, because it is enormous! Perhaps too much to try to do those two things in one day?
Diane
Apr, 2024
Loved absolutely everything. The weather was great, the line ups were good. Penna Palace was amazing as well as Mooeish Castle
John
Apr, 2024
Hemos tomado la reserva con audioguía y es muy buen, mientras avanzas y adentras en la quinta descubres y aprendes datos que de otra forma no obtendrías. Muy recomendable tomar el audioguía e ir con tiempo para disfrutar de la totalidad de la experiencia.
Trinidad
Apr, 2024
En general es una construcción impresionante. La ambientación con todo el mobiliario y los complementos dan un idea de como era en su momento.
Las decoraciones de azulejos, muy bonitas.
Cherie
Apr, 2024
Both places are amazing. I had trouble downloading the audio guide and headout chat line responded and fixed it straight away. Great service.
Jane
Apr, 2024
Extremely busy even now in April. It was too busy to catch the bus from the gate. The palace itself was in need of painting on the outside. The interior was a better experience
Alain
Apr, 2024
The quality of the site and the fact that we were able to cut the queue. We also appreciated the French audio guide. No difficulties at all. All our requests were met.
View original review in French
Rene
Apr, 2024
The site was itself amazingly beautiful and the process of getting the tickets and the bus ride up to the palace made easy and enjoyable.
Mohamed-arab
Apr, 2024
Discovering the park. For 3 hours, we wandered around the park, discovering beautiful, lively and, above all, QUIET areas.
View original review in French
Cathy
Apr, 2024
The grounds were lovely but the experience was confusing even with audio guide. It was difficult to hit and find the high points. The very worst thing was the spot the bus driver dropped us - it was a strenuous uphill climb. Very strenuous. Very little help at the gates.
Cathy
Apr, 2024
The place was lively but overbooked the uphill walk is to waiting line is strenuous. I cannot imagine visiting in summer with high temps. We are glad we went but it was crowded. We did not get to see the grounds
Sylvie
Apr, 2024
Easy access to tickets, my only negative point, as we bought 2 tickets, I would have really appreciated it if they were on the same folder.
View original review in French
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