Guests from United States, Australia, Canada and over 31 countries have loved this experience
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Jason
Apr, 2024
Easy to purchase (much easier than the Keisei Skyliner website itself). The directions weren't 100% thorough, as I still had to figure out which kiosk to go to (went to the wrong one at first), but luckily we went to the station a little bit ahead of time.
Thomas
Apr, 2024
Train was fast, online and clean. Easy signage to get my very jetlagged self from the arrivals area and onto the train.
Jena
Apr, 2024
Easily able to enter the gates going to Narita but exiting had complications. Instead, I had to fall in line to get the conductor to scan my QR code when I could have just walked through the gates hassle free.
Anne
Apr, 2024
We were able to pre-purchase tickets on the Skyliner express to go from Ueno station to Tokyo's Narita airport. This was a fast and comfortable journey to complete our holiday.
Tkac
Apr, 2024
Easy to pays the ticket in internet with the credit card / easy to see the road to take the train / the lot of information and the people how help us to take the good train
Monika
Apr, 2024
Easy to buy on the website, then easy to convert it into tickets either QR code at the station ticket machine.
The train ride was efficient and comfortable too.
Matthew
Mar, 2024
Made it easy! Follow the signs to the Kessi Skyliner (KS) train, and use the machine (not the ticket counter) to scan the QR code and get your tickets.
Guo
Dec, 2023
was actually clickly wrongly as i wish to book directly in the brand.com, end up i noticed its a 3rd party company issue my ticket. Was a bit worried until i got the real tickets. Satisfied and highly recommend as the tickets is cheaper than brand.com JPY2000 for one way
Reah
Dec, 2023
It was really easy to book the tickets on their website and claiming it was also a breeze. Definitely will recommend this to family and friends going to Japan.
Peter
Nov, 2023
My purchased ticket did not work, it could not be accepted by the system. We were a group of 10 people, but it was only mine that didn't work. We bought a new one and I was allowed to go with my family to see teanlab. It was well done by the two employees of teamlab. They got my data, which they could use if they could replace my first purchased ticket. But nothing has happened. Yet?
This review is translated. Show original review.
Ivailo
Nov, 2023
Great! I only couldn't understand why and was a bit angry for missing the next train, because the tickets. So, I bought them online and had a confirmation on my email. At the train station I realised that I have to download the app in order to have the tickets for entering the train station. This is not very convinient for a foreigner with limited mobile data, or expensive. Then after downloading I had the QR codes, but nevertheless the stuff there send me to the counter to get a real tickets. So, I missed the train after so many hurdles. I had time so was no problem but I see here an improvement potential.
At the end I could go to the counter directly, without downloading or something else. Or best would be if you send via email tickets ready to use.
Good luck!
Bhuwadej
Oct, 2023
It was easy to get the process done for my first time using it. Once got to the station, line up and show qr code to the staff to get the physical ticket. Very simple!
Ho
Aug, 2023
Convenient, buy it on your platform through website, and I can get my ticket at Kensei Ueno Station directly. Cheaper as well
Kaye
Jun, 2023
Easy and convenient. Planned to get tickets at the last minute and we were able to purchase it online. No hassle and voucher exchange was quick.
Susan
May, 2023
It was easy to buy the ticket online, the ticket box at the station scanned the QR code and booked my seat. All a very smooth and easy process. Thank you.
Toh
Apr, 2024
Everything was easy and simple. Staff over at the station is very helpful too!!
Jutatip
Apr, 2024
Clean , nice service , on time but luggage store is so small and not sufficient
Ronnie
Apr, 2024
The ride was smooth and quick with no delays and no problems.
Marc
Apr, 2024
With QR code getting tickets for the Skyliner Express from Ueno station to Narita Airport was very straightforward
Amy
Apr, 2024
The lineup to retrieve the ticket at Narita airport was way too long. There should be an expedited line.
¥2,310
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