Guided Tour of Wieliczka Salt Mine with Hotel Transfers from Krakow

My visit was fine but my visit time was changed from 11am to 9am. Apparently this is a common occurrence. Why let people select the time they want then change it? How do you know they haven't made other arrangements?

Amazing and not to be missed. Tour Guide was very knowledgeable and obviously loved the Salt Mine. Whole experience with headout was brilliant, company kept us informed about the trip on a regular basis. I have used the company to book more trips in Kraków and also for our holiday in the summer. Highly recommend to anyone who is looking to book trips.

The salt mine tour was really good. Well worth visiting I will be recommending to friends and family. The tour guide was brilliant and made the tour more enjoyable.

At first I was only skeptical about the reservation because I wasn't getting any further directions, then the day before I was given all the directions, departure point, time and means of transportation, all accurate, upon arrival the guide picked us up and everything went well

the guide abandoned us in the middle of the tour, so we found ourselves lost in the city otherwise the driver was perfect

Fantastic experience. Communication was great from before pickup and during the tour. The tour guide was very knowledgable. Highly recommend.

Thank you for the beautiful day. The salt mine is very worth seeing. From pickup to the end everything worked great.

The Saltmine was amazing - Headout information was great - however our driver arrived over 20 minutes late to pick us up - which made us a little anxious

The ticket experience was brilliant as I also received text and emails the day before our tour confirming details of the date, time and location of pickup . I found this very reassuring. Pick up times were accurate. The guide was brilliant and very helpful. Would definitely book tours with you again.

Exceptional mine with a rich history. Beautifully decorated and unusual sculptures. However, if you as an organization advertise "hotel transfer", then it cannot be that I have to walk 20 minutes to a pick up point. Then I also expect to be picked up and dropped off at my hotel. I end up paying for that.

Overall it was great experience. Only issue I had, was that the driver didn't know English, so had some trouble in transalation.

Our driver Lukasz was excellent. Collected very close to our hotel, very good knowledge as he was local and had excellent English. The tour guide ewa at the venue was also very knowledgeable. The only small downside - I would have liked to know more about the miners from the site in their day to day lives and to remember some of the lost miners. Not many stories about the people who made all the tremendous works of art but lots of stories about famous people who have simply visited.

Guide was very good, knowledgeable and funny. Only slight complaint was miscommunication for transfer. Pick up time was changed twice (don't have a problem with) but when the time was changed so was the pick up point, driver was sent to the wrong pick up point causing us to set off a little late. Still made out your time though and overall still a good trip!

The meeting point and handling are well organized. Very friendly escort. Only the bus driver was still a little uncertain.

Pick up point could have been made clearer just by giving the name of the hotel we needed to be outside as pick wasn't able from Central Palace Where we were staying , driver was polite and spoke English would have liked more time though as we didn't get to go to museum or get something to eat after tour

Driver was friendly and on time had contacted by phone day before that we had something at 10:30 instead of 11:00. When we asked if possible to take us 25-08-23 to the airport he was positive if we sent a whatsapp it was no problem. After sending our whatsapp an unclear communication ensued and we do not eat whether the appointment is fixed for 32-08-23

The tour itself was great, loved every minute if it. The bus driver wasnt the best. No communication about meeting points and we had to wait around for a good 20 minutes or so waiting for him to get the tickets

Really good tour. From the transport to the onboard guide it was all really good and well organised. The salt mine guide was excellent. Very clear and very funny and really made the day.

I liked the punctuality, the trip was well described, I am very satisfied.

Everything and everyone was so helpful My wife and I loved the trips the pickups were on time and well informed