Phillip Island Nature Parks Penguin Parade Tickets

I loved everything about the experience. So much so that I went back the 3 nights I was there. The staff were so helpful friendly and knowledgeable. I did a guided tour the first night and learnt so much, second night I did the underground viewing which was also great and the third night i upgraded my seating to penguin plus which was fantastic. The restaurant was also great I had the best fish n chips I've had in a long time. The only thing that needs better monitoring is the use of phone photography and video as I saw soooo many people taking photos and videos after sunset when it's not allowed.

The whole experience was cool but the staff especially were informative and awesome. Booking was ultra easy.

Visiting the penguins again!! Haven't seen them since I was a child, happy memories 🤩

Great conservation effort. Great scenery

Great set up and lovely to see the penguins. Disappointed in the number of people not following the rules re seating and photography, which seems to mostly be about the number of people being too large and not enough staff to enforce the rules. Maybe some of the money spent on the fancy building should have gone to employing some more staff.

Incredible centre. Very modern and informative. Great experience to see the penguins in such a natural environment. Great staff, friendly and doing their best to control large crowds. Loved the no camera policy. Clean facilities, overall 10/10

It's a unique experience for sure and it was very special watching the wee guys gather together n make their way up the beach....hoping the seagulls wouldn't attack them. However, I would advise anyone going to wrap up warm as it was pretty chilly. We all loved the experience

Amazing as always.... HOWEVER, please get your wardens to supervise properly at Philip island and stop people from using camera and trying to climb over barriers to get to the penguins!! There was so many just stood around talking together it was very disappointing and to be honest will put us off from going again because it breaks your heart!

This is not a reflection on the venue but the disrespect from a majority of guests was disheartening. Those poor animals having flashes from phones they weren't meant to be using, pushing through children with their videos on their phones. The amount of times I had to tell people 'No photos' 'No videos' was ridiculous. There needs to be something in place to stop this from happening. My children have nothing to look back on beacaue I did the right thing and didn't take photos or videos. Get staff to walk around with eftpos machines and fine these entitled people on the spot and make them delete images from their devices.. it was very overwhelming.

Ticketing was online, and seamless. However, disappointed that we saw a total of possibly less than 50 penguins. So not a parade, more like a small trickle.

Sue the guide was very good, you could see that she loves her job and is (in my opinion) too kind with certain clients. I would have liked more information about the penguins during the "waiting time" on the viewing platform but I had answers to all my questions in the venue. What was really disturbing was the crowd, I'd say at least half of the people there were still taking pictures after the picture policy applied. There should be more staff to assess bad behaviours and especially on the boardwalks where lots of people were shouting (even adults) and using their flash directly in the birds eyes. On top of that and even if it is not part of this experience, the nobbies was the worst. There was people's hats and trash on the grass and everyone would gather around a penguin screaming as soon as it would leave his burrow. I think there should be walls of glass on both sides to reduce trashs and noise pollution.

The seating arrangement is not the best. Unless you're in the first couple of rows, you can't really see. And if someone stands up, you really can't see anything. It's pretty chaotic. I've done the same experience in Dunedin, NZ and it was way less chaotic.

I love the ambiance of the place, the high light of the penguins parade is amazing and they are so cute. Would love to come back again. Such a great and beautiful experience 🥰

we were disappointed with how little penguins we saw, were expecting to see alot more . Maybe on nights like we had, you offer thoses who can, free entry to be used for another night .

The wait of more than an hour and fifteen minutes was too long on a hard bench. It was quite dark when the penguins came ashore in dries and drabs, not really a parade. I'm glad I went, but was a bit underwhelmed.

Ticket experience was good. The facility excellent, restaurants good. The guide at facility was not too clear in speaking. Plus weather did not go our way. Lots of rain but watch cute little penguins great experience.

It was truly a dream come true. Sue & Pip the park rangers really looked after us well, ensuring that we saw the penguins up close. Watching the little penguins come out of the water at sundown in groups of 30, 40 & 50 & waddling up the beach was a sight to behold. An experience not to be missed....can't recommend it enough

Upgraded to penguin plus well worth it Hundreds of little penguins up close A frenzy at the end with a chaotic race to the final viewing area Keep hold of your small kids

Whilst in general it was a wonderful experience (even though there was not many penguins) there was disconnect with the message given by guide regarding the use of phones/cameras. It felt like there 1 rule for some and a different one for others. There needs to be closer observation/enforcement for non compliance to those using cameras. People disobeying this instruction need to be removed from the area. Penguins were definitely distracted by this. 😒

We enjoyed the experience of seeing the penguins coming out of the sea but unfortunately, it was very cold that evening. The walk down was great on the boardwalk but it would have been better if drinks had been available especially as there was a cold wind blowing.