Guided Tour of Topkapi Palace Museum & Harem with Skip-the-Line Tickets

The customer service is absolutely lost. They don't talk to each other and it almost caused us to go to the wrong place for the meeting point. Istanbul has an amazing culinary, but the food on the boat was average to bad. Do recommend the experience itself, but not this company.

Took place on time. Guides were kind and professional. Place was awsome but very crowded. You have to take time to see everything.

The audio headsets didn't work and time was lost as well under 2 hrs more like 1.5 hrs. The guide did well and called another guide splitting the group up.

The guide (Arda or Arza?) was very informative and provided a lot of insight not only into the monument but also in Istanbul/Turkey's history and contemporary society

Our guide was knowledgable and the tour was interesting. but in general it felt very short, as the tour covered just an intro part for the palace, not Harem, and not museums.

The venues were amazing, we did skip the queue but the guides were less than desired. I would have wanted a bit more info about re history, architecture, events. But overall acceptable. I felt like money were more important than the experience. And when we needed to contact the support team re place of meeting...silence (although we contacted the via WhatsApp). All in all, loved the place wouldn't use the same agency

Easy to book online . Arrangement for connecting with guide went well . One hour guided tour gave a useful overview and base to see how he rest of the palace on one's own

Awesome Palace and museum, the guide was excellent and explained things well. Topkapi Palace has been on my bucket list for many years and it did not disappoint. Thank you for a great service

Excellent experience on this palace tour. Our guide gave it the special touch, Haralk (I think that's how you spell it) is an experienced guide who knows the luar, the culture and the history in a way that makes this tour worthwhile. Clear and complete explanations and always taking care of all the doubts.

The guide was interesting, but bake sure to take an audio-guide before entering the palace because you will not have paper tickets to go out and back in. If you have internet in Turkey, the guide can give you a code to download an app. Fortunately the guards were kind to let us out and back in without ticket so that we could get audioguides, but that was not possible for the harem, which we visited without guide or audioguide. (The written inscriptions are not very interesting) Also, the visit takes nearly the whole day, take a picnic ;)

The guide Muhammed Salih was fantastic. His knowledge and delivery impeccable. The site was beautiful and the exhibitions were stunning. Without a doubt the best part of our trip so far 😊👌

Cerkan was a fantastic tour guide! He was very supportive and made sure everyone felt comfortable. His knowledge of Topkapi Palace history was impressive, and he shared many interesting details we would have missed otherwise. The tour ran smoothly and finished on time. I highly recommend Cerkan as a guide!

The description mentions a guided tour of the palace. The guide gave us a bit of historical background but very light, then only explained the different areas of the palace, took us into the harem and left. In reality, we were paying for the entrance and the ticket, but not for a guided tour.

Thanks to our guide Kadriye Gamze T for her knowledge, her teaching and her kindness. Thanks to her and to the beauty of the place, we had a wonderful time.

Not enought time between locations! Should improve this - running 5 minutes (or even less) between Harem to Blue Mosque is not a good experience, however, waiting 1 hour after Basilica Cisterna to enter Topkapi.. You should improve scheduling

We thought our experience was a guided tour through all the places. However it is just a simple brief where the tour guide showed us the summary of the places. Additional 3 euro or 100 lira required to be paid by cash directly to the guide if we want additional tour and explaination on Harem was unexpected; which we didnt take. Is it a common practice by this tour to have tourist pay for additional cost for this? As we thought we paid everything when we purchase the ticket online.

Our guide was great, well spoken, informative but it was very chaotic getting our tickets at Topkapi Cafe. No clear system or communication. Attitude of staff issuing tickets was unpleasant. It seems to be the departure point for a number of different tour groups. Head out flags were not on display

Mindboggling! is all I can say about this 600 year old palace. It was every bit as I imagined it would be and then some. We met the guide at the Topkapi cafe just outside the gates and started the tour on a positive note. However rain had other ideas and pushed us to take shelter. The Guide did a good job of explaining the history of palace the Sultans and its courtyards etc while it was raining. After the rain stopped we were able to go in and check out some of the important areas of the palace. Finally the guide brought us into Harem and let us explore Harem and the different museums on our own time. I was satisfied with the tour, the guide and the experience. However if I could have done it differently, I would hire a local private guide to go around and learn more about the palace and Harem.

Very straightforward booking process online. No queuing. Straight to our tour guide. Our guide was awesome. She very comprehensively guided us around the Palace. No clockwatching.

Incredible location great history beautiful place. I was disappointed at the tour as it was advertised to be a 3 hour tour but it was only one hour and it was not a good tour