Guests from United States, Spain, United Kingdom and over 74 countries have loved this experience
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Frank
May, 2024
The art was amazing, nothing like it in the world. The only problem was the wait to get in. We had 3:00 tickets and we had to wait in line for about 45 minutes, which effected our ability to see other sites.
Susan
May, 2024
The museum is great. Smaller than Uffizi but worth it to see David and the Sabine Women plus more. Still a big queue for getting through security though.
Beyeler-dao
May, 2024
Nous avons été en retard car le bus conduisant vers le meeting point à Accademia et Uffizienz était gravement en retard. Nous avons reçu sans problème nos tickets et nous passions par le red point, c'est-à-dire la queue la plus vite!
Robert
May, 2024
David was incredible. Even more impressive than we imagined. Note that the meeting point is before spot on the map and by the orange flag.
Felicia
May, 2024
A bit confusing since there were so many people in line, made it difficult to locate correct location. Also entry running later than expected
Janet
May, 2024
It was easy to find the tour manager outside. They helped me download a guide. They were very helpful.
Skipping the line was great.
My only recommendation was that the download of information wasn't as thorough as the audio guides inside.
Susan
May, 2024
Great joining instructions and information. Easy to find. Well worth paying for 'skip the queue'. Very well organised.
Kathleen
Apr, 2024
It was a little difficult to figure out where to pick up our timed tickets, because the street was so crowded with multiple operators. When we picked up our 5 pm tickets at 440, the museum was letting in the 415 people. It was difficult to figure out where to line up to get in because of the delay, although that's probably the museum's fault rather than the service. We got in around 525, and that was enough time to see everything before it closed.
Joan
Apr, 2024
I could not believe how easy the whole process was from buying tickets to entering the museum. Amazing.
The app is a must as it has all information needed.
I arrived at the meeting point, was shown where to go and only waited about 10 minutes before going into the museum.
I woukd definitely use Headout again.
Gaby
Apr, 2024
It was our first time at The Academy gallery. Our host was very friendly and apologetic about the waiting time we had to make on that day. It was very crowded and despite our scheduled time was 3:15pm, we still had to wait a while to get inside. It was out of their handa of course, but when our group time was up, we skip the line.
We loved the art and El David, drom Michellangelo. It was an unforgettable experience and atmosphere.
Beau
Apr, 2024
Experience was relatively efficient, though after getting our tickets at the prescribed time we were then introduced to a ~20min. wait in the street - problematic if you have inclement weather. Recommended overall, just something to consider.
Michele
Apr, 2024
We waited in the rain for nearly an hour after our arrival time. Trying to figure out where we were to enter was extremely confusing with way too many people already at the red-sign start place. Once inside, the visit was fantastic. There was enough room to move around and we did not feel rushed in spending time with the David or tge rest of the museum.
Barbara
Apr, 2024
It was so crowded in the street. I expected more organization getting in museum. I didn't realize that my reservation wasn't my ticket. But my host called me and found me in the crowd to give me the tickets.
The museum was an amazing.
Melvin
Apr, 2024
All I wanted was a specific time to get into academia with this tour. That is exactly what you get, which is exactly what I wanted. Truth in advertising. My last 3 experiences with skip the line tickets involved buying a ticket to enter the museum, not all in one. If all you want is to have a ticket ready for a specific time, this is exactly the tour you need to pick
Kenneth
Apr, 2024
At checkin the employee pointed us to the right line. We got in the museum at the appropriate time. We self guided. Really no place for them to screw it up.
Martin
Apr, 2024
Had an unexpected day off on a business trip. Was able to purchase a ticket for next day. Website for galleria had next available not until the following week. Well marked pick up area to meet with guys that had tickets. Wait in que was reasonable.
Lucia
Apr, 2024
We found our escort immediately, accurate and on time. We didn't have to wait in line. I was a little worried instead I found it an exceptional service.
View original review in Italian
Anna
Apr, 2024
There was NO host, tickets were double the cost of a regular ticket! It seems like a scam for tourists who cannot buy tickets online for the day as they have been bought out by the likes of your company!
Elizabeth
Apr, 2024
We arrived, found our tour operator, received tickets, followed the the line of people inside the gallery, bags checked, then into the gallery. Photographed David, toured the gallery, bought postcards from the shop and exited.
Elizabeth
Apr, 2024
The museum visit was great! However, we almost didn't get in because although very clear, helpful instructions had been provided for meeting our guide, he was not at the designated place when we arrived. It was only by chance that we happened to find him, with help from another company's guide, right at the last minute, in a different part of the street. He also was not wearing the red badge that we were looking for, so it was a bit stressful.
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