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What our guests say
Claus
Jun, 2024Verified booking
You can easily exchange your online ticket for a paper ticket at the machine. The best time is just before sunset. The view of Tokyo at night is indescribable.
Bobo
May, 2024Verified booking
Perfect, quick and well explained. Thank you for these great experiences.
Ingo
Jul, 2024Verified booking
Tokyo is the most impressive city I have ever seen. Going up the Skytree is a must to realize once again the beauty and grandeur of Tokyo
Hong
Jul, 2024Verified booking
The discount with the 2 attractions is great for my wallet. We picked a good day to enjoy Joypolis when it rained that day. We got the unlimited pass and the lines weren't terribly long so we could try many rides and experiences on a week day. I imagine the lines in weekend would be very long. As for Skytree we picked the last entry time to enjoy the night view. We were not disappointed. What a beautiful view from up there to see the Tokyo nightlife. It also gets less crowded if you wait a little after most people leave.
What we didn't like was the tickets from headout never showed up in my email until the next day. We're glad that the Joypolis customer service was able to help us get our tickets that day. We did have to wait out the 30 minutes delay that headout initially estimated after the purchase was completed. After that waiting period was over the customer service was more than happy to help us get our tickets manually.
Yuki
May, 2024Verified booking
None of the above. I was very disappointed at the Tembo Deck, to have to listen to a music I did not want to hear, see all these images of a girl band. Why would I have to put up with these commercials when I paid extra money to be at the very top possible of the tower?
Other than that, everything was great, and despite the fact that there were many people, everything went smoothly and quite fast, so you can be proud of your great organisation. But please, stop the loud music on the top level and the girl's photos. It's not necessary and actually kills the mood.
Fay
May, 2024Verified booking
The tower views and the service. I the lift to get to the top is amazing, so fast and smooth. The glass ceiling is a little disappointing an md I absolutely hated that there was a love animal attraction on one of the lower floors. The animals looked stressed and uncared for and there's no need to have them in that situation
Danny
May, 2024Verified booking
Everything was great had ordered for 13:00 clock but was already 1h before there and could also drive up immediately as the like the view was just terrific even if it was a bit hazy but for the weather can just nix :)
Katherine
May, 2024Verified booking
Super reliable, the best decision was to buy in time because the lines for those without tickets were long and in the case of teamlab those without tickets had to go another day because there were no more tickets.
Raquel
Jun, 2024Verified booking
Ease of booking and access well-organized with a friendly and helpful staff
Sven
Jun, 2024Verified booking
Very smooth transaction to change to the real tickets. Great overall experience and breath taking view!
Priteshbhai
May, 2024Verified booking
The views were amazing of Tokyo, would recommend to anyone and everyone.
Valerie
May, 2024Verified booking
Magnificent view. Japanese organization..top
Kevin
May, 2024Verified booking
Ticket experience excellent
Generally all round worth the visit especially as we booked for evening views at 7pm
Suresh
Aug, 2024Verified booking
Kong
Jul, 2024Verified booking
Ethan
Jul, 2024Verified booking
Diksha
Jul, 2024Verified booking
Kyle
Jun, 2024Verified booking
Emerick
Jun, 2024Verified booking
Alexandra
Jun, 2024Verified booking
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