Buckingham Palace State Room Ticket

The train was not running from where we were staying and upon calling we were denied to come at another time. Horrible customer service!!!!

Ticketing was easy and our guide Sion was fabulous! Nice tour around the palace area first with Sion and then went thru the state rooms as advertised with an audio headset which was well done!

The whole experience was very straight forward and very interesting. You wasn't being rushed to make your way through. You could take as long or as little time in each room. I would definitely go again 😊

Everything was great! Thanks for hospitality!

Better than expected and good value for money

It's really a must-see, it's grandiose and detailed.

Amazing! Our Tour Guy Chris did really great job!

Easy booking via web page. But bad organising at the spot. Namely on the spot there were no directions where Gate A is and it took us some time in the rain to find it. After we had changed web booking ticket for official ticket at Gate A, we had to move again to the quee in Gate C where the entrance was.

Ticketing was easy using app and found headout with a google search. Gorgeous paa as lace....wish I could have some picture memories

Too much historical background from the tour guide in which, some aren't really interesting to foreigners. Would prefer more time either on watching guards changing or touring the state rooms.

I don't speak English and that's why it was difficult for me with tickets. I bought them online, but I didn't know that I had to go to the ticket office at the place of the tour. I thought an electronic ticket would be enough.

It was quite easy to redeem our tickets and we loved viewing the staterooms at the palace. The ticketing staff outside the palace were very friendly and helpful. Great experience.

Ticketing went quite easily. The day we saw the palace was okay but the guide never announced that we wouldn't see Changing of the Guards. It was also quite a long walk around in circles to get to our entry point.

The place is beautiful, and the idea that they are standing there during ceremonies and receptions made me feel special. However! If you do not know, where to go, you can have many embarrassing conversations. I even asked help from the guard of the palace to help me, where the tour starts. Good to know: do not wait at the Victoria Memorial Fountain. If you stand at the front of the palace and the fountain is behind you, than you have to go to the left, turn right at the corner of the palace and go a ca. 1 minute walk. There will be the ticket office and the start of the tour as well. I suggest to add this little information to the description as well. This was the most disappointing thing during my entire stay in London - that the exact starting place was not specified on the Headouts site!

To get to know the palace from the inside. They don't let you take pictures so I can't upload any. The tour is very interesting and I liked the idea of being able to visit the same places that the kings and princes visited.

The ticketing was fine. The experience was once in a lifetime! It ws a very fitting end to our trip to London. The incredible elegance of the Palace State rooms can not be adequately put into words. I recognized many of the rooms for pictures I have seen. Our tour guide was geat, very funny. The whole day was very enjoyable.

Once we got to the palace it was good. There was no changing of the guard because of "horse vacation". No reduction in price offered

The visit to the palace was phenomenal. Buying the tickets with your company was fast and I had no problem getting in. The disappointing thing was that they don't let you take pictures or videos of such a beautiful place.

I was impressed to see where the royal family live. I liked the gallery of paintings of the royal family descendants. Everything is very beautiful!

Our guide was extremely pleasant but she gave out (at times) very inaccurate information on the tour....e.g. she called Horse Guards parade "the arena" and said Queen Victoria never left Windsor castle after Prince Albert died and had died at Windsor.... and other minor/major errors. As our group consisted of a lot of foreign tourists (mainly American) I felt they deserved a better more accurate tour which unfortunately our guide was unable to give. The tour consisted of a LOT of walking which wasn't anticipated and we never actually saw the changing of the guard, rather, we were "positioned" at a great distance to catch a glimpse of the parade passing by. We thoroughly enjoyed Buckingham Palace but on reflection it would have been better to book entry directly with the Palace and wait at the Palace railings to actually see the changing of the guard.