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Royal Palace of Madrid Skip-the-Line Tickets

4.5
11,827 reviews

How do we collect reviews?

These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.

7.4K
3.2K
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Guests from United States, Italy, France and over 10 countries have loved this experience

What our guests say

Michele Nicola Abel-Smith

Michele

Dec 2025
Verified booking
4/5
Knowledge of Diana was great, made whole trip entertaining and educational bringing to life Spanish royal history. One small thing, no sign on arrival so confusing as to where guide was. Queues were enormous so picking this trip was very worthwhile bypassing them with group entry.
Daisy Dianne Dadula

Daisy

Dec 2025
Verified booking
5/5
The experience was amazing! The palace is incredibly wide and every room is jaw dropping. With designs sceulpted and very detailed paintings. My favorite part was the dining area, I only saw it in movies.
Maris Horia Stefan

Maris

Dec 2025
Verified booking
5/5
Very interesting, beautiful and dense exposition. It's a pity that those famous musical instruments no longer delight the world in the hands of contemporary virtuosos.
Ivditi Chikovani

Ivditi

Dec 2025
Verified booking
5/5
The skip the line tickets are very convenient, we accessed easily, the Roayl Palace is truly an exceptional experience and must see in Madrid.
RICARD NOÉMI

Ricard

Dec 2025
Verified booking
5/5
Our guide was very pleasant and his explanations were very clear. Thank you for this experience!
Milica Spasic

Milica

Dec 2025
Verified booking
5/5
The Palace is beautiful, everything went fast and in order, def worth the visit :)
Mrs Junelesley Willard

Mrs

Dec 2025
Verified booking
5/5
Wonder full experience we had to queue for security but really nice staff
Simon Mirco Zesiger

Simon

Dec 2025
Verified booking
5/5
Super nice. Really many rooms and also well explained with the audioguide.
Angelini Roberta

Angelini

Dec 2025
Verified booking
3/5
Beautiful building but no one warned me that the armory was closed
Iain Sweetnam

Iain

Dec 2025
Verified booking
4/5
We avoided a long queue for tickets and the booking was simple.
Adan Penuelas

Adan

Nov 2025
Verified booking
5/5
I had an absolutely incredible experience touring the Royal Palace of Madrid and the Prado Museum with Andrea. She was amazing from start to finish—full of great energy, extremely knowledgeable, and truly passionate about the history and art she shared with us. As a solo traveler, I especially appreciated how thoughtful she was in making sure I felt included and part of the group. She has a real gift for creating a welcoming, comfortable atmosphere while still delivering a top-tier tour. Andrea made every moment fun and engaging, answered all our questions with ease, and added so many fascinating details we never would’ve discovered on our own. Her enthusiasm was contagious and truly elevated the entire experience. If you’re visiting Madrid and want a tour that’s both informative and super enjoyable, Andrea is the guide you want. Highly, highly recommend!
James Mumme

James

Nov 2025
Verified booking
5/5
We had an enjoyable and knowledgeable tour with Raphael. We loved his stories, the information he provided on our walk to the Palace and while we were in the Palace. Skipping the queue was great and he always position us well. Very interesting Royal families! We headed back to the Markets after visiting the gardens of the Palace. Thank you Raphael for an enjoyable morning.
Nisi Dhamary Morales Cortés

Nisi

Nov 2025
Verified booking
5/5
The truth is that in every corner of this palace, time seemed to have stopped to contemplate its own work, which was beautiful. But as I walked through its corridors, I somehow understood that I was also part of that suspended eternity. I was absorbed by every corner of this palace, where every moment contemplating its beauty felt eternal.
Mehul Mehta

Mehul

Nov 2025
Verified booking
5/5
Royal palace is so huge with approax 3500 rooms. And all rooms had different concepts and expnsive architectures. It was so well maintained and your guide was also with very good knowledge of the Royal palace history. Really we enjoyed a guided tour. We are satisfied with the Headout company who booked our Royal Palace tour. Thanks, Mehul Mehta from India.
Sheryl Anne Vasey

Sheryl

Nov 2025
Verified booking
5/5
Our tour with Beni was amazing. Beni had a thorough knowledge of the Riyal family and its history through time. The palace was overwhelming. The silk patterned walls were amazing in each individual room and the chandeliers. Loved every minute of the tour. Beni made sure we were together as a group.
Erzeng XUE

Erzeng

Nov 2025
Verified booking
5/5
The use of blue tooth ear phone was a great improvement of tour experiences. we can view while listen to tour guide explaining even in the crowd of multiple group presnet. The tour guide was very patient and knowledgeable about the Royal Palace. We are truly enjoy our tour.
Caroline Morris

Caroline

Nov 2025
Verified booking
3/5
It got me in which is what I wanted. The guide was pleasant but I struggled with the earpiece. The palace is astonishing but unbelievably busy so that effectively you are in a long queue from start to finish. These are the reasons why I have given an average score of 3/5.
Leoni Rogers

Leoni

Nov 2025
Verified booking
5/5
We really enjoyed our visit to the royal palace in madrid ,absolutely stunning ,beautiful rooms and you could take photos which surprised me . Would definitely recommend buying tickets before you go as the waiting lines were massive.
Tanner Burkett

Tanner

Nov 2025
Verified booking
5/5
Went on a Saturday, so it was a little crowded but was able to skip the majority of the entry line with the tickets. The palace was very impressive with many rooms to see. Amazing architecture and artwork!
Torrisi Domenico Antonino

Torrisi

Nov 2025
Verified booking
5/5
Absolutely useful. I recommend it to everyone. The line is very long and discourages the unwary traveler. I am satisfied for having purchased the skip-the-line tickets in advance.
Ioannis Koutounidis

Ioannis

Nov 2025
Verified booking
4/5
The guided tour was late at about half an hour without having notice or explanations but only after we asked what has happened. That proclaimed us delay to our daily program
Emily Kasparov

Emily

Nov 2025
Verified booking
5/5
Smooth, great information and stories, our tour guide was so knowledgeable but also didn't overwhelm us with too much so it was just the right amount!
Rety daniel

Rety

Nov 2025
Verified booking
3/5
We bought a ticket with a visit to the kitchen and palace at 2:50 pm and the palace closed at 4 pm, so the visit was very short.
sarah mahir

Sarah

Nov 2025
Verified booking
5/5
Walking inside feels like stepping into a different era. The rooms are massive, richly decorated, and full of details it took us into historical era
Magnus Fonnes

Magnus

Nov 2025
Verified booking
4/5
Knowledgeabel and friendly guide. Technical problems with the radio and fast walking made it dufficult to catch up at times.
John Fowler

John

Nov 2025
Verified booking
5/5
Best tour guide ever ! She was so knowledgeable, spoke English clearly and moved the group slowly at a perfect pace.
Michiko Tan

Michiko

Nov 2025
Verified booking
5/5
Our guide, Beatrice, was great. She explained things really well and was informative and entertaining.
shuxai yuan

Shuxai

Nov 2025
Verified booking
5/5
the palace was amazing, we paid the audio but we could not use it, the APP was not working
Leslie O'Neil

Leslie

Nov 2025
Verified booking
5/5
Great tour, just long enough and guide was easy to understand and knowledgeable
Judith SHELTON Treharne

Judith

Nov 2025
Verified booking
5/5
We have friends coming to Madrid, the Royal Palace is our first recommendation.
Minzhi Xing

Minzhi

Nov 2025
Verified booking
5/5
The guide is knowledgeable and wentbover time for us, much appreciated.
Rachel Cauteruccio

Rachel

Nov 2025
Verified booking
5/5
It was great getting a behond the scenes look at the Royal Kitchen!
Manuel Edreira Buela

Manuel

Nov 2025
Verified booking
5/5
Everything was very easy. I didn't have to wait in line at all.
Hristina Pendicheva

Hristina

Nov 2025
Verified booking
5/5
Great experience, more beautiful inside than Versailles.
ANTEA CUKON

Antea

Nov 2025
Verified booking
5/5
Great guide, friendly and knowledgeable!Good choice
richard sarson

Richard

Nov 2025
Verified booking
5/5
Really fun, action packed and insightful
Klaudia Estuova

Klaudia

Nov 2025
Verified booking
5/5
All very nice, a super cool visit.
Olivera Petrovic

Olivera

Nov 2025
Verified booking
5/5
Everything is great. We are enjoying
Filip Tobias

Filip

Nov 2025
Verified booking
4/5
Splendour of the pallace and a guide.
Marija Simonovic

Marija

Nov 2025
Verified booking
5/5
It was great . Good plase to visit
fernando Neves Moreira

Fernando

Nov 2025
Verified booking
5/5
Easy access. No complications.
Maria Luisa Boquete Ramirez

Maria

Oct 2025
Verified booking
5/5
The visit to the Royal Palace is a princess fairy tale! Very nice everything, we loved it, we also visited the kitchen, it was sensational the explanation!!!!!
Corneliu Dinu Serfezi

Corneliu

Oct 2025
Verified booking
5/5
Most funny was the Parade of ships and goats in the center of Madrid, but also the beautiful palace which has a wonderful history and beautiful rooms.
Evelyn Sindyla

Evelyn

Oct 2025
Verified booking
4/5
The palace was very interesting. The rooms and artifacts were amazing. Our guide was very knowledgeable and enthusiastic. I enjoyed listening to our guide when I could hear him. Unfortunately, the headphones kept going in and out, and I missed a lot of what he was saying. The organization at the beginning of the tour could have been better. Instead of standing and waiting for everyone to arrive and then going in one by one to check in, it would have been better to have people check in as we arrived. This would have wasted less time at the beginning, and since we were a large group, we wouldn't have had to stand around on the sidewalk waiting so long. As I stated earlier, the palace itself was amazing. But again, organization could have been better. This was not necessarily the fault of our tour guide. As expected, it was crowded (10am tour) with several tour groups being admitted at the same time, which caused groups to be intermingled and made it difficult to stay with one's own group. Our guide attempted to keep us together, but this caused him to sometimes move quickly into the next room and describe things in that room before members of the group were able to catch up due to congestion. Along with the headphones going in and out, it was somewhat challenging at times to keep straight what was what. Despite these inconveniences, I still enjoyed seeing the palace, but wish I could have done it at a little slower pace with better headphones.
Nikolaos Moschos

Nikolaos

Oct 2025
Verified booking
5/5
Sergio was simply amazing, possibly the best guide we had ever encountered. His education in Art and History served him right, while, at the same time, he took time to know the group, had the right balance of jokes and substance, was smart and always connected the dots, when people asked questions, as to why they were asking them and what they really meant, and also how their questions were linked with their background and historical context of their own countries' history. Ask for Sergio and you will not regret it. Nikos M. (CL => Chamions League)
Enrica Cianci

Enrica

Oct 2025
Verified booking
5/5
I had the most wonderful experience visiting the Palacio Real in Madrid with Paco as my guide. He was incredibly knowledgeable, passionate, and made the history of the palace come alive. Every room had a story, and Paco shared fascinating details that I never would have noticed on my own. His explanations were clear and engaging, and he made sure I had time to really enjoy each part of the visit. It was the perfect mix of culture, art, and storytelling — easily one of the best tours I’ve ever done.
Kate Robinson

Kate

Oct 2025
Verified booking
4/5
I really enjoyed the tour of the Palaccio Real and the guide was very knowledgeable. However due to limited mobility I arranged to meet the tour at the Palace entrance . However I had to wait for 35 minutes with no resting place before the guide and tourists arrived. The actual Palace tour took nearly two hours so I was exhausted. Despite the extra time required (and energy) , I recommend a visit to the Palaccio Real
Lindsay Robison

Lindsay

Oct 2025
Verified booking
5/5
Walked right past the line and into security. The palace was beautiful and my 3 teens all enjoyed it. I would have researched the kitchen experiencce add on if I had known about it, at least for one daughter. The armory was closed when we were there, that would have been interesting. Also should have downloaded the audio guide. But there were signs that explained the rooms well.
Nigel Greenwood

Nigel

Oct 2025
Verified booking
5/5
My tour of the palace was amazing. The tour group was relatively small with only I think 8 of us which was good. The tour guide was very knowledgeable about the palace. Naturally the palace itself was full of people and many other tour groups. But I still found that I could see everything and didn't feel like it was too overwhelming.
Valérie Gusmaroli

Valérie

Oct 2025
Verified booking
3/5
Convenient to get in, as you already have your ticket. But I couldn't load the audio guide onto my phone. I had to take 1 on the spot and pay for it. The other participants in my group were having trouble with the commentaries, as not everything downloaded correctly depending on the room.
Stephen Geekie

Stephen

Oct 2025
Verified booking
5/5
We were in a small group of 6 people ,our visit to the royal palace in Madrid will be remembered for all the right reasons , Astonishing decor ,beautifully decorated ,the painted ceilings ,the porcelain room is amazing and our tour guide was so imformative
Marbec Céline

Marbec

Oct 2025
Verified booking
5/5
The palace tour is a real treat. It's beautiful and the audioguide is clear. The only drawback is that you can't visit the kitchens (another ticket) and the armory (closed). On the telephone audioguide, there's even a special tour for children.
Arun Mohan Rajamohan

Arun

Oct 2025
Verified booking
5/5
Awesome experience! The guide was really friendly and informative. He explained about the history and monarchy while taking us thru Royal Palace. Additionally he was taking us thru, the enroute monuments which connects the history of Iberian peninsular.
Frances M King

Frances

Oct 2025
Verified booking
5/5
We really liked the walking tour prior to our visit to the palace taking in historic places and information. Our tour guide Beatrice was fantastic! Funny, engaging and very knowledgeable. We really enjoyed the place tour and would recommend.
Sanaz Nowrouzzahrai

Sanaz

Oct 2025
Verified booking
3/5
The palace itself was great, but I picked english tour for the royal kitchen, but it was all in Spanish no where was I told the royal kitchen tour is only i. Spanish. What is the point of a tour if I don't understanding anything
Gianluca Scarciofolo

Gianluca

Oct 2025
Verified booking
4/5
Wonderful palace, compulsory to see it, lots of people but once inside you disperse quickly and are well able to appreciate all its beauty and grandeur. Too bad that NONE of the sleeping areas are visible to the public.
Claus Hüttermann

Claus

Oct 2025
Verified booking
5/5
Jesus was a wonderful guide, informative and entertaining as well. It was a great pleasure to listen to his mixture of storytelling and information giving in a very funny and sympathic way. 5 stars recommendation for Jesus!
Una Bridgette Wilcox

Una

Oct 2025
Verified booking
4/5
The guide was very imformative and the palace was a must see event. We did though loose a lot of time at the start waiting for late comers and handing out headphones etc. A slicker approach to this would be great
Missy Lans Retsky

Missy

Oct 2025
Verified booking
5/5
The palace was definitely the highlight of my 10 days in Madrid, although it was frustrating bc my tours kept getting canceled. My guide was enthusiastic and knowledgeable. Glad I preserved to getting a tour.
Mevlüt Kahya

Mevlüt

Oct 2025
Verified booking
3/5
First of all, everyone left too early and I couldn't find anyone at the meeting point. Then a lot of time was wasted on technical problems with the audio equipment. And then they rushed because of the time pressure
Patrick Picard

Patrick

Oct 2025
Verified booking
4/5
We regretted the lack of signage for the queue-cutting tickets. We were in the queue of tickets purchased without any further clarification. Otherwise, the visit was very interesting.
BERTRAND CHRISTINE

Bertrand

Oct 2025
Verified booking
3/5
The tickets mentioned the audio guide, but on the spot they explain that for your ticket you'll have to scan QR codes with your phone. The real audio guide costs 2€.
Sirpa Helena Ikonen

Sirpa

Oct 2025
Verified booking
5/5
The guide was very good, his skills and his enthusiasm was very nice. It was joy to listen him ! Excellent sence of humour! It was a surprice that we saw so many rooms in the royal palace.
Schiavone Domenico

Schiavone

Oct 2025
Verified booking
5/5
What we enjoyed most were the actual kitchens. The guide's stories made us imagine all the staff at work and hear the sounds and smells of delicious food
Oana Vlaicu

Oana

Oct 2025
Verified booking
5/5
Easy, useful and fast. No need to list tickets. They are quickly accessible from the app. Friendly staff. We also downloaded audio guides from the app. Delighted with the experience!
Steve Oakes

Steve

Oct 2025
Verified booking
5/5
The guide Jesus was very good and kept us all engaged with various questions . It was easy to understand his English and a nice walk with information to the palace to start
giacomo vanin

Giacomo

Oct 2025
Verified booking
5/5
Nice tour starting from the streets of Madrid and ending at the palacio real. Sergio was easygoing and personable. He knew how to make himself heard in a very simple way. Truly recommended.
Vlad Georgiana-Andreea

Vlad

Oct 2025
Verified booking
5/5
Everything was just perfect and our guide Lidia also!🤗 She was well informed, funny, enthusiastic and very helpful. I will recommend the tour to everyone.
Uriel Huri

Uriel

Oct 2025
Verified booking
5/5
Wondeful! We learned so much from it, our guide Sergio was great, and we couldn't stop looking around and being shocked by the amazing rooms and their history
Manuela Glass

Manuela

Oct 2025
Verified booking
3/5
Unfortunately, the tour could not be conducted in English as planned, as the relevant member of staff was unable to attend - it can happen from time to time
Edith Cornelissen

Edith

Oct 2025
Verified booking
5/5
Beautiful palace. Visited many beautiful rooms. Enrique our guide, was knowledgabble, wonderful, funny and entertaining. He is a very good guide.
BOULAY Christian

Boulay

Oct 2025
Verified booking
5/5
However, we would like to visit the kitchens. And you never wanted to modify etc. We are very disappointed
Catherine Smith

Catherine

Oct 2025
Verified booking
4/5
My first visit to The Palace and it was wonderful. The guide was excellent with sound knowledge of the history and he was entertaining.
Robert Donald Drury

Robert

Oct 2025
Verified booking
5/5
Wonderful experience Our guide, Jesus, was a superstar He made the experience informative, funny and very easy to understand
Colette Greenberg

Colette

Oct 2025
Verified booking
5/5
Guide was Excellent with a lot of knowledge. Very mind, friendly, and made sure the group stayed together throughout the tour.
Bärbel Wendt

Bärbel

Oct 2025
Verified booking
5/5
With online ticket a quick entry .audio guide downloaded to cell phone before visit and worked flawlessly .
Filleul -Charron

Filleul

Oct 2025
Verified booking
5/5
No waiting, royal! Rooms not too crowded, smooth tour and photo opportunities
Edith Palmira Navarro

Edith

Oct 2025
Verified booking
5/5
Seeing the palace was amazing.
Antonio Perie

Antonio

Oct 2025
Verified booking
5/5
Organization and knowledge. I recommend it. I just would have liked to go to the armor room. I thought we would go.
Mohammad Anwar

Mohammad

Oct 2025
Verified booking
5/5
The guide was knowledgeable. The Royal Palace is beautiful. We will recommend every one to take a guided tour.
MARIA PAULA FASSIO

Maria

Oct 2025
Verified booking
3/5
I had to pay for the audiguides when the tickets I bought showed that they were included...
Amelie Desmarais

Amelie

Oct 2025
Verified booking
4/5
The visit and the guide were very fun thought 1:30 was short . we had to fun at the end.
MAG. INGRID STRAUSS-SIMINGER

Mag.

Oct 2025
Verified booking
4/5
The entire palace is unique. Despite booking an appointment, there is a long queue.
Jack Armas

Jack

Oct 2025
Verified booking
5/5
Our tour guide was awesome and the castle was beautiful. It was an amazing day!!
Farah Al Mohtar

Farah

Oct 2025
Verified booking
5/5
The tour itself was great and the guide was very knowledgeable of the history
Rodica Tudor

Rodica

Oct 2025
Verified booking
5/5
TO HAVE BEATRICE AS A TOUR GUIDE,WAS AN ABSOLUTE PLEASURE TO MEET
Carlos Ariza

Carlos

Oct 2025
Verified booking
5/5
Easy access. Beautiful palace, /not too crowded. Worth the money.
Buyse Edward

Buyse

Oct 2025
Verified booking
5/5
Fantastic skip the line experience, direct access and great tour
Kristy Marie Blunden

Kristy

Oct 2025
Verified booking
5/5
Tour guide made it relatable for my daughters who loved the tour
JOBEILI Souhail

Jobeili

Oct 2025
Verified booking
4/5
Two interesting activities in Madrid at an attractive price
Paolo Tiengo

Paolo

Oct 2025
Verified booking
5/5
Top Skip Line Tickets! Royal palace truly stunning
Ning Chen

Ning

Oct 2025
Verified booking
5/5
I love Olaya's guide a lot. She is very patient and polite.
FAIVRE Gael

Faivre

Oct 2025
Verified booking
5/5
nice visit. Magnificent palace. Well-organized tour.
Ken Huang

Ken

Oct 2025
Verified booking
5/5
The guide was clear, engaging and perfect duration.
Julien Busque

Julien

Oct 2025
Verified booking
5/5
Perfect tour and guide (Béatrice) 🤩
KARVOUNI VASILIKI

Karvouni

Oct 2025
Verified booking
4/5
Very good guide, fast pass without any delays.
Heike Marx

Heike

Oct 2025
Verified booking
5/5
A lot of knowledge was imparted. Thank you very much.
Igor Orovic

Igor

Oct 2025
Verified booking
5/5
All was great, our guide Jesus was amazing
Rajesh Khushalani

Rajesh

Oct 2025
Verified booking
5/5
Palace itself and the guide was fantastic
Ana Paula Balmaceda

Ana

Oct 2025
Verified booking
5/5
Impresionante, a must si venis a Madrid.
Hugh Barton

Hugh

Oct 2025
Verified booking
5/5
Long queues avoided! What's not to like
BURÇİN KOÇ

Burçi̇n

Oct 2025
Verified booking
5/5
We love our guide very much. Thank you
Bertha Esperanza Nunez

Bertha

Oct 2025
Verified booking
5/5
The night of flamenco was spectacular
David A Steinberg

David

Oct 2025
Verified booking
5/5
Guide was really great and engaging.
Tessarolo Antonio

Tessarolo

Oct 2025
Verified booking
5/5
No waiting, spectacular visit
ANNIA SGNAOLIN

Annia

Oct 2025
Verified booking
3/5
The kitchen tour guide
MIRJANA LIPOVINA

Mirjana

Oct 2025
Verified booking
5/5
Wonderful palace, excellent guide
Bronwyn Stewart

Bronwyn

Sep 2025
Verified booking
5/5
Really impressive tour of this amazing piece of history. Each room was filled with amazing objects de art. Loved that each room was meticulously decorated and all were different. Definitely with visiting.
marco giusto

Marco

Sep 2025
Verified booking
4/5
The royal palace is among the best in Europe; the rooms are not so many but very well-kept and all different; in general very bright and full of details; the palace parks are then spectacular
Andre Luiz Pinto Narciso

Andre

Sep 2025
Verified booking
5/5
It started on time, the guide was pleasent and simpatetic to everyone. The kitchen was very interesting and the palace very beautiful. It really worth.
Manuel Borges

Manuel

Sep 2025
Verified booking
5/5
Well, the first suggestion I would have is to be as early in your ticket time as possible. Makes for less stress and ensures you will take your time and truly enjoy the treats your eyes and ears will enjoy. Take a water in a small pack. As for what you will see, this is opulence and wealth on a level most, if not all will never know. Each wall, ceiling, painting, item and or carving is a masterpiece! Let yourself enjoy what your eyes are fiesting on. This is a joy and wonder that bring WOW into your world. I suggest your bring EarPods of any kind to take advantage of the Audio Tiur. It helps add detail to the images you are seeing. This was my favorite "museum". Unfortunately, the Armoury Museum was closed while we were there. A shame to have missed that. Well worth the time and experience!!!! Number 1 on my list.
Dale Craig

Dale

Sep 2025
Verified booking
3/5
Very enjoyable tour of the Palace and it was worthwhile. The kitchen tour was in Spanish while English was elected on the ticket. The echo-y nature of the kichen area made understanding Spanish (second language) difficult. Other: Website needs work. There was no audio download of tour available. We had to rent those for ten euro. Cannot download and print the tickets, only visible through the app. It may be that there is better service elsewhere.
Gabriele Schrade

Gabriele

Sep 2025
Verified booking
5/5
By booking the tickets, we no longer had to queue and were able to start our visit at the agreed time. With the guide in German, our visit to the palace was a great experience that we will remember for a long time to come. Downloading the app for the guide was a little difficult as there is not very good reception on the site. But once it was done, everything went smoothly.
Julia Lee

Julia

Sep 2025
Verified booking
3/5
It does not mention on the website that the kitchen type is only in Spanish. The wall plaques in English do not give interesting or enough information and the goose does not give you enough time to read it. The security people are rude. Did not skip the line. The are 2 lines - one for tickets and one for no tickets. There's nothing special about skip the line ticket.
Stephan Gollasch

Stephan

Sep 2025
Verified booking
5/5
We had many tours in Madrid and this was the best tour. Our guide Roccio was great. Very friendly and informative, she presented the facts with a great sense of humor and not just dryly one point after another. The palace is really worth a visit. We have paid much more for less. It is really worth it.
Maxine Suradi

Maxine

Sep 2025
Verified booking
5/5
I have to say that my cousin from England and I from Australia are very happy that we saw The Royal Palace is magnificent.i want to mention that David our guide for The Royal Kitchen .... had to do the tour in English instead of Spanish because his group did not speak Spanish.his English was excellent and his dedication was %100 in 10 /10 by David
Mayra Daniela Pereira De Miranda

Mayra

Sep 2025
Verified booking
5/5
I bought the entrance ticket without an audio guide and without a tour of the kitchen. The entrance was practically queue-free, but I recommend buying in advance because the queue to buy tickets on the spot is very long. I loved entering the palace, it's worth every penny, the place is fantastic inside, and the visit takes a long time, it's very big.
Peter Guido Ferri

Peter

Sep 2025
Verified booking
4/5
The queue was ok only about 15 mins. The building is stunning and very impressive. The tour and the information was very good. What was unfortunately not very good was the number of people who were out and about at the same time. It was therefore a bit confusing to find out which room you were in.
Maria Cameron

Maria

Sep 2025
Verified booking
5/5
So easy to book and the meeting place was easy to find. Our guide, Maria was lovely and she was extremely knowledgeable about the history of the palace, its inhabitants over time and the items within. She was kind and did a great job ensuring that everyone in the group was included.
Stefanie Liske

Stefanie

Sep 2025
Verified booking
5/5
Very friendly and competent tour guide. We saw many rooms and were on the road for over 2 hours. The headphones we were given in the palace could have been better, it was difficult to hear some of the things that were said.
Ulrike Ostler

Ulrike

Sep 2025
Verified booking
3/5
The entrance itself was fast and wirhout problems; but it had been not clear, that the visit of the kitchen had been only possible with a spanish speaking guide. Finally I could manage it, but with a lot of help from three different persons.
Sharon Nuttall

Sharon

Sep 2025
Verified booking
5/5
We purchased the Palace + Kitchen tour and would wholly recommend adding on the Kitchen guided tour element. The guide was funny and informative and it was great to get a behind the scenes look at the palace and it's internal workings.
Scott Nelson Kaisaris

Scott

Sep 2025
Verified booking
5/5
Incredible tour of the Royal Palace! Our guide was amazing with great stories and facts about Spain's history and the various characters who lived in the castle over time. It's just beautiful!
Jonathan Grayson

Jonathan

Sep 2025
Verified booking
4/5
It was a really enjoyable visit with an enthusiastic anc charming guide. Learnt a lot about the palace. Some of the rooms are a bit crowded but there was nothing the host could do about that.
Adam Wolski

Adam

Sep 2025
Verified booking
5/5
Booking ID 26042939 . Prado museum with guide Madrid 23.09.2025 at 1200-0130. But your agent SATGURU TRAVEL canceled tour 4 hours before. I demand my money back. Regards Adam Wolski
Settele Renate Martha

Settele

Sep 2025
Verified booking
3/5
The tour was really interesting. Unfortunately, the numbers on the audio guide didn't match the numbers displayed on site. That was a bit difficult. Otherwise everything went well
Marian Huff

Marian

Sep 2025
Verified booking
5/5
The palace was lovely. The self tour was well organized. I needed a wheelchair as my sciatica was inflamed and they graciously provided one.
Nichola Katherine spinney

Nichola

Sep 2025
Verified booking
5/5
Absolutely beautiful, stunning . Well worth a visit . Each of the many rooms very different and unique lots of colour, art, decor
Nicole Gagnon

Nicole

Sep 2025
Verified booking
5/5
We had a Spanish guide but we spoke French, she was very generous to help us understand, a great experience.
Giorgio Turiani

Giorgio

Sep 2025
Verified booking
4/5
The experience at the royal palace very nice and pleasant I only put good because the audio guide assistance was not good .
Bieke De Coninck

Bieke

Sep 2025
Verified booking
3/5
First long wait for an Australian couple who still had to go to the restroom, then too quick a tour to make up time.
Rohan Ravikumar

Rohan

Sep 2025
Verified booking
5/5
The trip started on time and everything was great! The guide spoke in Spanish and English and made it a great experience.
Monica Patrini

Monica

Sep 2025
Verified booking
5/5
Very nice I would have preferred, however, that more was included in the ticket
Malvin Cascia

Malvin

Sep 2025
Verified booking
5/5
Easy to book, clear and full instructions to meet guide. Guide was accommodating, informative, attentive and clear.
Antoniya Kisheva

Antoniya

Sep 2025
Verified booking
5/5
Good organised. The guide was very experienced and shared a lot of interesting facts. The palace is very beautiful.
Aline ARNAUDIN

Aline

Sep 2025
Verified booking
5/5
No problem getting into the museum. The visit is interesting, a wonderful time spent in this beautiful palace.
karel moras

Karel

Sep 2025
Verified booking
4/5
Benitto was an excellent guide. Organised, knowledgeable, excellent English, professional, outgoing and funny.
Cristina Esquivel

Cristina

Sep 2025
Verified booking
5/5
Beautiful tour of the palace that coordinated with the audio guide. Admirable each room. Recommended
Maria Pilar Rodriguez Alcolea

Maria

Sep 2025
Verified booking
4/5
I thought we wouldn't have to wait in line and in the end we did, but luckily the line moved forward in 15 minutes.
Michael Pepe

Michael

Sep 2025
Verified booking
5/5
Guide was very personable and informative. Skip the Line well worth it to avoid lineup delays .
bobbie gore

Bobbie

Sep 2025
Verified booking
5/5
Excellent tour! Just make sure you keep all your stuff together 🤣
Lori Jean Rogers

Lori

Sep 2025
Verified booking
5/5
The palace was the most beautiful thing we have ever seen. We almost ran out of "wows"
Ariel De Prada

Ariel

Sep 2025
Verified booking
5/5
The guide was wonderful and pointed out many interesting facts about the palace.
FERRANTE NICOLETTA

Ferrante

Sep 2025
Verified booking
5/5
Splendid Royal Palace of Madrid, good audio guide, quick access
Keyvin Ujvari

Keyvin

Sep 2025
Verified booking
5/5
Everything went well, we entered with the QR code without any problems.
Javier Bernal Echartea

Javier

Sep 2025
Verified booking
5/5
I found it to be a very nice experience and a beautiful place.
CHEUNG W S CYNTHIA

Cheung

Sep 2025
Verified booking
4/5
the experience is great, the explanation is good 👍
GABRIEL MARTINEZ

Gabriel

Sep 2025
Verified booking
3/5
A very long queue, there is no skip the line option
Erich Moos

Erich

Sep 2025
Verified booking
5/5
Very good tour and explanation by Self audio guide
Lena Aghajanian

Lena

Sep 2025
Verified booking
4/5
Our tour guide was professional and very informative
WEI YANG MENG

Wei

Sep 2025
Verified booking
5/5
Noticed us and skipped the line worth using Headout.
Dario Zorz

Dario

Sep 2025
Verified booking
5/5
Superlative!!!! Fantastic experience 😎
Minerva Lopez Camacho

Minerva

Sep 2025
Verified booking
5/5
Easy to enter, very good service
Jacie Czerwinski

Jacie

Sep 2025
Verified booking
5/5
we had a fantastic tour of the kitchen!
Carlos Alba

Carlos

Sep 2025
Verified booking
5/5
Very big, clean and very nice service.
Chung-Hui Tsai

Chung-hui

Sep 2025
Verified booking
4/5
Really fast and the guide is nice
Kocha Boshku

Kocha

Sep 2025
Verified booking
5/5
All staff like part of the family
Palak Bichpuria

Palak

Sep 2025
Verified booking
5/5
Smooth and well balanced tours.
Hans-Hermann Rüpp

Hans-hermann

Aug 2025
Verified booking
5/5
There was really no waiting time. We quickly got our bearings, bought an audio guide (€5) with an earphone and had all the information we needed and were able to move around on our own, independent of groups
Chang Ming Keung

Chang

Aug 2025
Verified booking
5/5
It is wonderful day as no need to queue long time. The staff is nice and helpful as well. I would recommend my friends to visit if they travel in Madrid.
Heidi Mohs

Heidi

Aug 2025
Verified booking
3/5
The skip-the-line part was great! Security checks still took ~10 minutes, but the advance ticket holder line was much shorter than those trying to buy same-day tickets. The armory was closed, which based on the recommended times per section, reduced our time there by 40%, but there wasn't a reduction in ticket price. It would have been nice to know this in advance so we could adjust our plans accordingly. I also read reviews about how beautiful the gardens were, but they weren't part of the ticket (because they are free), but also not accessable from the inside of the palace. It would have been an additional 20 minute walk to get to an entrance to the garden.
Anastasija Ivanović

Anastasija

Aug 2025
Verified booking
5/5
Great tour, lots of lovely things to see! The staff were helpful. Inside, each room was more breathtaking than the last. The Throne Room was unforgettable — velvet walls, golden lions, chandeliers the size of small cars. Every detail screamed power and elegance. You could almost imagine the rustle of silk dresses and the whispers of court intrigue from centuries ago.
Dobos Judit

Dobos

Aug 2025
Verified booking
5/5
I loved how the line was pretty short if you had a ticket, so I didn’t have to wait a lot. The palace itself truly amazed me, with all of its stories, its definitely an architectural gem. My personal favorite was a room full of gorgeous stukkos, forming flowers and leafs. Also the crowd was just right, it didn’t feel suffocating inside.
Timothea Corazon Almodiel

Timothea

Aug 2025
Verified booking
3/5
The tour of the palace was good. Although the tour guide cannot speak English so we had a hard time following through. I thought there will be free audio translation for us since There were quite a few of us in the group that speaks English. It could have been better if we understood the history of the Royal palace.
JUAN MANUEL NAVARRO SIGÜENZA

Juan

Aug 2025
Verified booking
3/5
You could enter at any time you wanted, the line for those who had tickets was very long and the line for those who did not have tickets was empty and they entered much faster than us. It didn't matter what time you were scheduled to visit because you had to get in line.
Kathryn Moustafa

Kathryn

Aug 2025
Verified booking
4/5
The building and contents were amazing. Unfortunately it was an extremely busy day and it was quite slow getting through. That said, we marvelled at the history and the array of amazing antiques, tapestries and paintings throughout the palace. A thoroughly enjoyable day.
David Sykes

David

Aug 2025
Verified booking
3/5
The guide was absolutely brilliant and had come in on her holiday to help an ill colleague. Cannot fault her, however the quality of the audio sets need a lot of improvement. They are cheap and fuzzy. All our family agreed. But the rest of the experience was great
Ravi Kumar Gupta

Ravi

Aug 2025
Verified booking
5/5
The guide was excellent: very knowledgeable and friendly. The booking process was smooth, no hiccups We only wish there was a place with a defined logo/ flag which could have made the waiting less anxious - knowing we were at the right place.
Isaul Marquez

Isaul

Aug 2025
Verified booking
5/5
The place was beautiful but the only thing I did not like was the entrance, very unorganized, actually the people who did not buy tickets in advance were able to move faster in the line than us that did a reservation and buy tickets before.
BLANC LAETITIA

Blanc

Aug 2025
Verified booking
4/5
no need to queue, and there were plenty of people! locker for backpacks armory closed without knowing why no water to cool down and water bottles in backpacks
Piet Aarnoutse

Piet

Aug 2025
Verified booking
4/5
It was not crowded, which also saves w.s. we could go right in. Our headphone turned out to be in a qr code which we found less, so we took a real audio head phone.
Elisa Scardovi

Elisa

Aug 2025
Verified booking
4/5
Very convenient because we went right in, rooms explained well. Too bad we listened to the part about the royal kitchen and armory but didn't see them. Still, the palace is beautiful.
Tijana Gavrilovic

Tijana

Aug 2025
Verified booking
5/5
The guide was great, well organized, friendly, professional, she was happy to answer all our questions. Everything was perfect.
Maurizio Scarpella

Maurizio

Aug 2025
Verified booking
5/5
All smooth sailing, entry booked for 11:45 a.m. Arrived at the ticket office at 11:40 a.m. entered at 11:50 a.m.
terzani flaminia

Terzani

Aug 2025
Verified booking
5/5
Everything is simple, with no special waiting, and the Royal Palace in Madrid is magnificent.
Bouredja Amine

Bouredja

Aug 2025
Verified booking
5/5
I jad a skip the line ticket, I really loved the art, the rooms and archetecture. I'll definitely come back
Francesca La Rocca

Francesca

Aug 2025
Verified booking
5/5
The whole thing was spectacular!!! The visit to the kitchens was also very educational and interesting.
Daniele Pietro Antonio Altavilla

Daniele

Aug 2025
Verified booking
5/5
We entered 20 minutes before time without a hitch...royal palace is worth a visit!
Colin David Brandish

Colin

Aug 2025
Verified booking
4/5
The tour was great! Our guide managed he big group & crowded palace with ease & good humour
CAROLINA DIEHL BERQUO

Carolina

Aug 2025
Verified booking
5/5
I arrived at the time I had booked....with no queues on a Saturday. Great experience!
Vanessa Gerstenberger

Vanessa

Aug 2025
Verified booking
3/5
Free movement inside. Possibility of viewing the state rooms still in use.
Elisabeth Graf

Elisabeth

Aug 2025
Verified booking
3/5
By buying the ticket in advance, we didn't have to wait in line.
Raja Sekhar Kodali

Raja

Aug 2025
Verified booking
5/5
Everything was streamlines..information shared about the partner was good.
Andrew Robinson

Andrew

Aug 2025
Verified booking
5/5
Interesting and informative your and our guide was excellent
Oisín Shane O'Byrne

Oisín

Aug 2025
Verified booking
5/5
Our tour guide was very insightful and we really enjoyed it!
Tamara Costa

Tamara

Aug 2025
Verified booking
5/5
Love this attraction! Would highly recommend! Beautiful!
FAHRETTIN CIRAY

Fahrettin

Aug 2025
Verified booking
5/5
It was great to get in without waiting in line at the entrance.
Dusan Bogdanovic

Dusan

Aug 2025
Verified booking
5/5
Effectively orga ized with gret adn educated guide
Terenzio Ranica

Terenzio

Aug 2025
Verified booking
5/5
Perfect no problem simple intuitive good
Cirullo Nunzio

Cirullo

Aug 2025
Verified booking
5/5
Excellent service, cheap and velore.
Simonetta Piscopiello

Simonetta

Aug 2025
Verified booking
3/5
Still, the visit was interesting
Daniel Castro Merida

Daniel

Aug 2025
Verified booking
5/5
Very good and easy to navigate.
ALEXANDRA KOLTSIDA

Alexandra

Aug 2025
Verified booking
5/5
The rooms,the steps,the gardens
Naomi Hopper

Naomi

Jul 2025
Verified booking
4/5
I managed to sort the App and to access my tickets without any problem. The Royal Palace Madrid is interesting- but overwhelming in it's opulence! We arrived early and gave ourselves time to look briefly around the Palace (50 mins ish, after 10 mins in queue and 5 getting bag screen and picking up an audio guide) before the kitchen tour, which I enjoyed. Was also some cool shade on a hot day! The Palace was getting very busy by the time we left and queues were long- we were pleased we'd been advised about that by other Headout users.
Olga Gamalii

Olga

Jul 2025
Verified booking
5/5
It was perfect! Buying tickets online was no problem at all. The payment was quickly confirmed and the tickets were immediately sent to the specified e-mail address. And coming to the chosen time at the entrance indicated in the tickets (here you need to be careful, as there are several entrances to the palace, located on different streets), bypassing a huge queue, we went inside without problems.
Andrea Tondini

Andrea

Jul 2025
Verified booking
5/5
I visited the Royal Palace on July 7 at 11:30 am. Those who had not purchased tickets online had to stand in a long line under a scorching summer sun with temperatures above 30°C. I, on the other hand, entered directly by skipping the line!!!
Samylle de Miranda Otto

Samylle

Jul 2025
Verified booking
5/5
The visit was incredible, even without a guide. Being able to see the different rooms of the Palace, learn a little about the history of the royal family and find out curiosities was just what I was looking for!
Diego Viegas Veras

Diego

Jul 2025
Verified booking
5/5
Booking on Headout is very easy and fulfills its promise (skip-the-line access). A very important attraction for learning how the Royal Palace works and how Spanish history unfolds.
Louise Grandjean Laursen

Louise

Jul 2025
Verified booking
5/5
No line, very beautiful and impressive. My children noted that they don't need all that, and if they sold just a few things, that could help a lot of poor/ starving people
winnie yao

Winnie

Jul 2025
Verified booking
5/5
huge palace , complete with stuff. explain very well. interconnecting rooms , designs were amazing, its woeth it to enter.
Federica Buonfine

Federica

Jul 2025
Verified booking
3/5
Madrid's Royal Palace is definitely one of the city's most striking attractions. The visit went well overall, although it is useful to know that despite the advance purchase of the ticket, there is a line of about half an hour before entering. Once inside, the organization was efficient and the rooms are spectacular: the halls are well-kept, rich in history and well explained, and there is no need to take self-guided tours. It is worth taking the time to explore at leisure. The only negative note: the bathrooms were definitely dirty and poorly maintained, which is surprising at a site of this level. Overall, however, the visit is worthwhile and a must-see for anyone visiting Madrid.
Gerard Bond

Gerard

Jul 2025
Verified booking
4/5
A good way to skip the queue's and see the palace with explanation. The sound quality was OK, but not great. This is partly likely as I am a hearing aid user, so had to remove them to use the headphones. I found the sound to be boomy when the volume raised and better with the volume lower. The palace itself is spectacular, even though part of me thinks that the oppulence is somewhat obscene in this day and age, but hey it's history that is worth seeing!
Carolien Nieuwenhuize

Carolien

Jul 2025
Verified booking
5/5
What an amazing building! The outside alone is impressive, let alone the inside. We booked with an audio guide via our phone. This does require some preparation in the form of downloading the palace app and the tour, but otherwise worked perfectly. Informative with lots of pictures and videos and a clear walking route so you don't miss anything. Definitely recommended for young and independent people!
Tandice Tabaie

Tandice

Jul 2025
Verified booking
5/5
The Best Hotel in the Perfect Location I can’t recommend this hotel enough. The location is unbeatable, and the staff is extremely helpful and polite. I had my entire wedding party stay here and also hosted a farewell breakfast at the hotel — it was truly a 10/10 experience from start to finish. The service, the atmosphere, and the overall attention to detail exceeded all expectations. I wouldn’t stay anywhere else!
Hennie Carla van de Pol

Hennie

Jul 2025
Verified booking
4/5
We had booked tickets online for Palacio Real in Madrid. The advantage of booking online was indeed, that you don't have to wait in a long line, but get in much faster. Visiting the palace is definitely recommended, it's amazingly beautiful! And wonderfully cool inside, if you are in Madrid in the summer with temperatures over thirty degrees and still want to do fun things!
Martin Schwaizer

Martin

Jul 2025
Verified booking
5/5
The most beautiful thing is the variety of rooms and the incredible artistic splendor. The tour with the audio guide is very entertaining and informative. We really enjoyed it and would have actually needed even more time than the 2.5 hours we spent in the castle.
Tena Banjeglav

Tena

Jul 2025
Verified booking
5/5
Experience, both with buying tickets and visit, were great. Buying tickets was simple, and they arrived soon to my email. Visit was also easy to find the entry, we almost didn't wait, just entered the palace and started our visit. The palace is amazing, impressive and worth visiting.
Paul Newman

Paul

Jul 2025
Verified booking
3/5
The palace was great Our tour guide was too busy keeping the children entertained by asking questions and listening to the children that you might as well been at a school exercurssion. Might as well just went in by ourselves and paid for ab audio. Was waste of money
Stefano Bertone

Stefano

Jul 2025
Verified booking
3/5
Unorganized queue Ticket without a line and we queued for 30 minutes, the line of those without a ticket was faster. Very crowded, difficult to listen to audio guide because group guides were talking loudly. Armory was closed not visitable
Deirdre Newell

Deirdre

Jul 2025
Verified booking
5/5
The guide, Blanca, was excellent. She delivered the tour so seamlessly in both English and Spanish. The Palace itself is very impressive and so lavishly decorated. Loved the bold colours of the various rooms and how different the decor styles were. Stunning!
Rebecca Souza

Rebecca

Jul 2025
Verified booking
5/5
Skipping the long line was great. The palace is amazing. Only thing is I'm pretty sure our tickets included an audio guide but at the palace we were told no. We still had a great time wandering through on our own so all in all it was a great experience.
Peter Thomas

Peter

Jul 2025
Verified booking
5/5
Sergio gave us one of the best tours we have ever done in Madrid. He was full of information that educated and entertained. The Royal Palace has to be seen to be believed .. so beautiful. Would recommend without hesitation!
Suzanne O'Neill

Suzanne

Jul 2025
Verified booking
4/5
The palace was incredibly opulent. Not crazy busy for a weekend. Excellent rococo architecture and design. Takes around an hour and a half to visit main rooms. Skip the line was a bit quicker than regular queue.
Fathima Fasreen Ramzeen

Fathima

Jul 2025
Verified booking
4/5
Very easy to book. I would have given excellent service if the signs were more clear saying prebooked tickers and the lady who checked our ticket said my code showed only one ticket where as it was 5 adult tickets.
Ping Lu

Ping

Jul 2025
Verified booking
5/5
Tried to book tickets last minute, and only Headout had the time slot that worked for us before flying home. Also ticket price was reasonable comparing to the official website. All worked out perfectly.
Sidar Naaso

Sidar

Jul 2025
Verified booking
5/5
We were very thankful to add this visit to our experience, but with the hotline service we are disappointed because i have booked and paid 2 times in the time was possible only for one booking...
Marissa Kaplan

Marissa

Jul 2025
Verified booking
4/5
The ticketing experience was simple. Meet up point instructions conflicted in the confirmation but we found the spot ok in the end. Perfect tour length, but some of it felt slightly rushed.
Loredana Cernecca

Loredana

Jul 2025
Verified booking
5/5
Everything was perfect we had a very good and very knowledgeable guide who even though she spoke Spanish we understood each other very well and explained in detail I would recommend her to anyone
Victoria Campbell-Crawford

Victoria

Jul 2025
Verified booking
5/5
Our guide was fantastic. Good pace, lots of interesting information, and he brough a tablet to show photos of events, other artwork etc. to enhance the tour and experience
BORTOLTETTO FRANCO

Bortoltetto

Jul 2025
Verified booking
5/5
Wonderful visit, entry was very quick. We downloaded the guide who explained all the rooms in detail. We loved the palace
Yelly Alexandra Aza Arias

Yelly

Jul 2025
Verified booking
3/5
When it says tickets without queue it is supposed to be to avoid queuing. Well, they didn't make a queue of those who had bought tickets. I didn't like that at all.
Letizia Pari

Letizia

Jul 2025
Verified booking
5/5
Having purchased tickets in advance allowed us to avoid a long line. In addition, the palace drops you into the atmosphere of Spanish royalty. Not to be missed!
Magro Giovanni

Magro

Jul 2025
Verified booking
4/5
Actually skip-the-line tickets don't save you from standing in line, because most people buy them. So we stood almost half an hour in line anyway.
Carol Mary Venesky

Carol

Jul 2025
Verified booking
5/5
An excellent way to see the highlights of the palace. The guide's narrative was very interesting. A most enjoyable tour. Highly recommended!!!
Vladimír Mihalac

Vladimír

Jul 2025
Verified booking
5/5
It was a beautiful show, we felt great there. The whole tour was guided so that we didn't wander and we were taken through the whole palace one by one.
WO Barnard

Wo

Jul 2025
Verified booking
5/5
The process worked very smoothly and effectively. The direction to the Palace entrance was not clearly indicated on the directions supplied.
Eloisa Minoprio

Eloisa

Jul 2025
Verified booking
5/5
Competitively priced tickets, we saved money compared to the official website, and time saved by skipping the line!!! Highly recommended.
Suzana Savicic

Suzana

Jul 2025
Verified booking
3/5
Although I bought a ticket to skip the line, there was no possibility to use it. There was a line for ticketed and non-ticketed visitors.
Ana Carolina Santos Reis

Ana

Jul 2025
Verified booking
5/5
It was much quicker than waiting in the normal queue! There was only one lady we tried to ask for information and she wasn't friendly
Ronie Hornos

Ronie

Jul 2025
Verified booking
5/5
The most beautiful rooms ever seen, with incredible details and lots to see. Drink water, because there's a lot of walking. It's worth it
Barthelemy Naidi

Barthelemy

Jul 2025
Verified booking
4/5
A fascinating guide who loves to pass on her knowledge and who recommended places to visit and restaurants.
Jon Anderson

Jon

Jul 2025
Verified booking
5/5
The Royal Palace is a stunning attraction. We had the benefit of an exceptional guide - Enrique - who brought it to life
Mael Nail

Mael

Jul 2025
Verified booking
5/5
Little waiting, total freedom of movement, which is beneficial for people looking for autonomy.
Eunice Amaglo

Eunice

Jul 2025
Verified booking
5/5
Our tour instructor was exceptional. She's highly knowledgeable and has a good sense of humour.
Nancy Audain

Nancy

Jul 2025
Verified booking
5/5
Well Organized ! Very smooth experience . Staff super friendly .
MARITZA I LAMENZA FERNANDEZ

Maritza

Jul 2025
Verified booking
5/5
Everything was great, except for the line to enter. The 2 lineas should be more separated for tickets and non tickets.
Bonaventura La Porta

Bonaventura

Jul 2025
Verified booking
5/5
Like being catapulted into a time past, and not, of opulence and magnificence. Strong Italian imprint.
Sandeep Garg

Sandeep

Jul 2025
Verified booking
5/5
Amazing palace. Exceptionally beautiful. The guide was amazing. It made a big difference in the tour.
Alejandro Alva Solari

Alejandro

Jul 2025
Verified booking
5/5
We entered the Royal Palace very quickly and without problems. The audiogiia very good and easy to use.
Erika Berente

Erika

Jul 2025
Verified booking
5/5
It was quick to get in, and there was audio guide in Hungarian which is a huge plus point!
Barry O'Neill

Barry

Jul 2025
Verified booking
5/5
About half the price we saw on the Palace website and avoided a massive queue. Excellent!
Deirdre ALARCON-MCALLISTER

Deirdre

Jul 2025
Verified booking
3/5
Armoury closed for repairs and no access to litchens and pharmacy Only stately rooms
María García Díaz

María

Jul 2025
Verified booking
5/5
We went in at our time and the tour is highly recommended. I liked it very much.
Chow Li Tat

Chow

Jul 2025
Verified booking
4/5
A good place for photo. It is not crowded. I have spent there for half day.
Chong Sook Zeen

Chong

Jul 2025
Verified booking
5/5
tour guide was amazing explaining the details & everyting went smoothly
Séverine BAMBOUVERT

Séverine

Jul 2025
Verified booking
4/5
The line-up, and explanations from ticket purchase to D-day
Maria T. Pintado

Maria

Jul 2025
Verified booking
5/5
Excellent I loved it, good guide and good explanation, good selection.
Jean-Daniel Damay

Jean-daniel

Jul 2025
Verified booking
4/5
Magnificent palace Entrance not very easy to find Quick tour
Dominique Coppens

Dominique

Jul 2025
Verified booking
3/5
It wasn't easy to download me onto his own laptop.
Emma ETNA

Emma

Jul 2025
Verified booking
3/5
The visit was very fast, maybe I don't understood everything...
Lisete m chiariello

Lisete

Jul 2025
Verified booking
5/5
Booking was very easy, no queue, everything was fine, congratulations
Mohamed wagih ahmed elsayed awad

Mohamed

Jul 2025
Verified booking
5/5
It was a phenomenal experience and the palace was incredible
Konstantinos Anastasiou

Konstantinos

Jul 2025
Verified booking
3/5
Skip-the-line ticket actually is wait-under-the-sun ticket
Deborah Scherer

Deborah

Jul 2025
Verified booking
4/5
The spring was good, we were particularly impressed by the guide
jean michel deveza

Jean

Jul 2025
Verified booking
5/5
the changing of the guard at the palace, what a wonderful moment !
Damian Morgan

Damian

Jul 2025
Verified booking
5/5
Organized, informative and a very kind and friendly guide
Tracy Campbell

Tracy

Jul 2025
Verified booking
3/5
The line was very long for having pre-purchased tickets.
Wisam Haddadin

Wisam

Jul 2025
Verified booking
5/5
Amazing places lovely people with exceptional experience
Vanessa Shapkota

Vanessa

Jul 2025
Verified booking
5/5
The nice lady who showed and explained everything to us.
Gayatri Patil

Gayatri

Jul 2025
Verified booking
5/5
Great guide very knowledgeable with a sense of humor
CRISTIANA DE MORAES NÓBREGA

Cristiana

Jul 2025
Verified booking
5/5
It was an unforgettable experience. An incredible place.
Odemaris Santiago-Young

Odemaris

Jul 2025
Verified booking
5/5
It was hot outside and skip the line was fantastic
GIUSTINA MARIA PIZZA

Giustina

Jul 2025
Verified booking
5/5
Everything. Audio guide done well and magnificent palace
Pasam Raghava Reddy

Pasam

Jul 2025
Verified booking
4/5
Good place with history of the club, fun with kids
Fabrizio Fattori

Fabrizio

Jul 2025
Verified booking
5/5
I skipped the line, the building is worthy of cisita
ELIZABETH MARGARET CARDIFF

Elizabeth

Jul 2025
Verified booking
5/5
Loved the fact that we did not have to q
PAOLA GIOVANNINI

Paola

Jul 2025
Verified booking
5/5
Everything beautiful! Dreamy royal palace
Sonia Tuerkyilmaz

Sonia

Jul 2025
Verified booking
4/5
Good organization and beautiful existed
Giraud Nathalie

Giraud

Jul 2025
Verified booking
4/5
Beautiful visit, magnificent palace.
ELISA PEROTTI

Elisa

Jul 2025
Verified booking
4/5
No queues and waiting times.
Wanda Dawson

Wanda

Jul 2025
Verified booking
5/5
Nice to see. Lots of rooms open.
Chiara Uras

Chiara

Jul 2025
Verified booking
5/5
Ease and speed of access.
Vieira Manuel

Vieira

Jul 2025
Verified booking
5/5
The structure of the collections
Michele Martin

Michele

Jun 2025
Verified booking
4/5
Our tour guide was very informative she also engaged the group by asking questions keeping it interactive. The issue we had is we had to wait for 2 parties to show up. We stood in the hot sun waiting from 3:15 to 3:40. The time requested us to be present was 3:15. She was being told to continue to wait for the parities that were late.. We then moved forward into the palace at 3:40 and then we had to wait again because the parties arrived . If a party is not there at the time the ticket said which was please arrive 15 minutes prior to start time. Start time was 3:30 time to meet was 3:15. The entire group had to wait for these individuals that did not follow the guidelines. My suggestion is a 15 minute grace period. If they are not there by 3:30 start the tour.
Sandra Johnson

Sandra

Jun 2025
Verified booking
3/5
Beautiful palace, I had an audio guide, waste of time as it only repeated what was on the notices in English in each room. Too crowded, especially when a guided tour came through, 20+ people pushing past and blocking the room. Also, the toilets at the bottom of the main staircase were disgusting, no paper only in the handicapped toilet which was covered in excrement, the 3 other toilets had used paper thrown on the floor and the bins were overflowing. Clearly hadn't been cleaned in a long time. Disgusting for a Royal Palace.
Julie Quinn

Julie

Jun 2025
Verified booking
3/5
The palace is beautiful! Definitely worth checking out. We had trouble downloading the PDF of the ticket from the app and there's no WiFi at the palace. I went next door and tried their WiFi but it still didn't work. They needed the PDF to scan. After about a half hour, they let us in but we couldn't get the audio. I tried again later with WiFi to download the tickets on the app and it still didn't work.
Nora Sima

Nora

Jun 2025
Verified booking
5/5
The skip-the-line ticket was very helpful. We waited only a few minutes. The only downside was that we booked for Saturday and after paying an email came saying there were no more seats. We had to make Sunday quickly because we had a flight at 4 pm. By the way, the Sunday ticket was cheaper but we did not receive a refund for the difference.
Risa Alonso

Risa

Jun 2025
Verified booking
4/5
The palace is opulent and awesome. The reason I took off one star is that the armory was closed and we wanted to see that. Also we waited in line instead of "skip the line" becaeuse there didn't seem to be any place allowing people in that way. There was no way to know how to skip the line.
Renee Garcia

Renee

Jun 2025
Verified booking
5/5
The Royal Palace was an amazing dwelling. There are so many different amazing rooms set up like they were when it was the royalty's home. We loved looking through them all. The skip the line pass saved us hrs worth of waiting time. Would definitely recommend this option if you go.
Christine Graham

Christine

Jun 2025
Verified booking
5/5
Having the pre booked tickets enabled us to have only a short wait to enter the space. The palace interior is so spectacular and paying for the self guide headphones enables us to take our own time to follow around the route ending in the throne room.
Daniele Madinelli

Daniele

Jun 2025
Verified booking
3/5
Audioguide paid separately on site, it was not included, of the rest. Above all, I paid full price for the child as well because I saw no choice in the shopping map. 21 euros I would have saved myself ...
Lily Soohoo

Lily

Jun 2025
Verified booking
5/5
The show was excellent! We enjoyed the music, the seat location, the crowd atmosphere, and the theater location, being convenient to our hotel. Love the encore and the additional music songs by the cast!
Rosalind Biddulph

Rosalind

Jun 2025
Verified booking
5/5
Pretty straightforward process ordering the tickets online. Skipping the line was the best; so may people were waiting in the sweltering heat and we just walked into the museum. Highly recommended.
Charon Ignacio

Charon

Jun 2025
Verified booking
5/5
Our guide, she's very lovely and informative, and most of all respectful of the places. Our tour was very organized. We learned a lot from her. Thank you Andrea! I think that was her name.
Paul Maurice Tate

Paul

Jun 2025
Verified booking
5/5
The guide was so knowledgeable and her personality allowed her to engage in a very friendly manner with a diverse group of people. Her sense of humour was also very much appreciated.
BEDON LUCIANO LUIGI

Bedon

Jun 2025
Verified booking
4/5
Obviously the skip the line and the Royal Palace,is definitely worth doing.I do not give the five stars to this experience because unfortunately two of the six video guides with apps did not work .
Manohara M Shankar

Manohara

Jun 2025
Verified booking
5/5
The experience visiting the Real Alcazar was great! I wish I booked the tour ahead of time as I had to pay double the price through headout for the same tickets.
Attila Hohrek

Attila

Jun 2025
Verified booking
3/5
It's a beautiful place, however the signage to enter should be a lot more clearer, also the entrance goes extremely slow for pre purchase tickets
Tobias Parker

Tobias

Jun 2025
Verified booking
5/5
The palace was amazing, inparticular the chapel, it was nice that people were given the freedom to explore the palace at their own pace
HELEN RENATA DO CARMO SILVA

Helen

Jun 2025
Verified booking
5/5
The place is charming, rich in detail. We went in quickly as we arrived 15 minutes before it opened.
Josef Zisler

Josef

Jun 2025
Verified booking
5/5
Access after a short wait. Impressive, magnificent rooms, in contrast to the plain exterior façade.
Sandrine Minelli

Sandrine

Jun 2025
Verified booking
5/5
Very beautiful palace it's magnificent Nice experience Just waiting despite ticket cut off
Joseph Krowitz

Joseph

Jun 2025
Verified booking
5/5
I can't say headout enhanced my tour of the palace but it made entry convenient.
Petra Mach

Petra

Jun 2025
Verified booking
5/5
Great castle, every room a highlight!
Debora Steffanelli

Debora

Jun 2025
Verified booking
5/5
Everything very organized! No lines and immediate access. The palace is worth visiting it is wonderful
Ursula Ronellenfitsch

Ursula

Jun 2025
Verified booking
5/5
It was very pleasant that everything was air-conditioned and the number of visitors was limited. Any time again!
Barbara Melzi

Barbara

Jun 2025
Verified booking
5/5
Convenient reservation and quick no hassle use of skip the line tickets! Recommended
Giorgio Ginesi

Giorgio

Jun 2025
Verified booking
5/5
Everything as expected, excellent organization, very comfortable tour with audio guide on the phone
Rafael Miret

Rafael

Jun 2025
Verified booking
5/5
Incredible history, construction etc etc trouble free access with tickets, thank you.
David Cohen

David

Jun 2025
Verified booking
5/5
Our guide, Jesus, was funny and informative. He made the experience really positive.
Arben Kallamata

Arben

Jun 2025
Verified booking
5/5
Royal Palace in Madrid is a must-see. It's very easy to book tickets through headout.
Angela Benson

Angela

Jun 2025
Verified booking
5/5
Easy to get ticket, entered on time, the Palace is amazing.
Fabiana Moreira do Amaral Santos Etchatz

Fabiana

Jun 2025
Verified booking
5/5
Super practical to buy and our entry was super fast!
Christina Rullo

Christina

Jun 2025
Verified booking
5/5
The palace is definitely worth the visit it was beautiful.
MARIO RIBEIRO DE SOUZA FILHO

Mario

Jun 2025
Verified booking
5/5
It was a very good experience. It's a beautiful palace.
Emma Elizabeth Tidswell

Emma

Jun 2025
Verified booking
5/5
Really good tour - the guide, Ander, was awesome!
MIGUEL GONZALEZ SAN SEGUNDO

Miguel

Jun 2025
Verified booking
5/5
The grandeur of the building and the heritage.
Manuel Nink

Manuel

Jun 2025
Verified booking
4/5
The guide (Enrique) did it really well.
Leonie Clarke

Leonie

Jun 2025
Verified booking
5/5
Great guide, very well organised tour
Darko Knez

Darko

Jun 2025
Verified booking
5/5
It's huge and nicely decorated!
Jolita Zarskiene

Jolita

Dec 2025
Verified booking
5/5
catale italia

Catale

Dec 2025
Verified booking
5/5
CHRYSOULA ROUSSOU

Chrysoula

Dec 2025
Verified booking
5/5
Ayisha Najafova

Ayisha

Dec 2025
Verified booking
5/5
Paulmier madeleine

Paulmier

Dec 2025
Verified booking
5/5
Beth Brigitte

Beth

Dec 2025
Verified booking
5/5
JOSE FRANCISCO PEREZ VELA

Jose

Dec 2025
Verified booking
5/5
Jorlin Danielle

Jorlin

Dec 2025
Verified booking
5/5
JOSE OLEGARIO PASTOR CREMADES

Jose

Dec 2025
Verified booking
4/5
Guido Di Stefano

Guido

Dec 2025
Verified booking
5/5
Alain CONDIS

Alain

Dec 2025
Verified booking
5/5
Adriano Costa

Adriano

Dec 2025
Verified booking
5/5
Sara Mrsic

Sara

Dec 2025
Verified booking
5/5
Jørgen Birger Dalhoff

Jørgen

Dec 2025
Verified booking
5/5
Paul D K Richardson

Paul

Dec 2025
Verified booking
5/5
Adrian Fogas

Adrian

Dec 2025
Verified booking
5/5
Adam Christian

Adam

Dec 2025
Verified booking
5/5
Hartmut Hocher

Hartmut

Dec 2025
Verified booking
5/5
Coman marius cristian

Coman

Dec 2025
Verified booking
5/5
Paulo Alexandre Lopes Pereira

Paulo

Dec 2025
Verified booking
5/5
Buck franck

Buck

Dec 2025
Verified booking
5/5
Mohanad Nada

Mohanad

Nov 2025
Verified booking
4/5
SONILA TOMINI

Sonila

Nov 2025
Verified booking
5/5
Pitteri Alessandra Maria

Pitteri

Nov 2025
Verified booking
3/5
Fógel Zoltán

Fógel

Nov 2025
Verified booking
5/5
Andrea Ciaroni

Andrea

Nov 2025
Verified booking
5/5
Racovanu Benone

Racovanu

Nov 2025
Verified booking
5/5
Giacomo Turetta

Giacomo

Nov 2025
Verified booking
5/5
Alessandro Lugli

Alessandro

Nov 2025
Verified booking
5/5
Elisabeth Müllner

Elisabeth

Nov 2025
Verified booking
5/5
Ducuta Iulian Gabriel

Ducuta

Nov 2025
Verified booking
5/5
EVANGELOS SYLLIGARDOS

Evangelos

Nov 2025
Verified booking
5/5
martine perret

Martine

Nov 2025
Verified booking
5/5
CLUZEAU JEAN FRANCOIS

Cluzeau

Nov 2025
Verified booking
5/5
Marco Antonio Todesco

Marco

Nov 2025
Verified booking
2/5
At the entrance they have to indicate where to wait for the guide for the kitchens! Otherwise you start the tour of the royal palace!
Lena Schorr-Roztocka

Lena

Nov 2025
Verified booking
5/5
KHALID SAUD ALSUBAIE

Khalid

Nov 2025
Verified booking
4/5
BROCQ Marc Michel

Brocq

Nov 2025
Verified booking
4/5
Alexander Kärsten

Alexander

Nov 2025
Verified booking
4/5
hung m dang

Hung

Nov 2025
Verified booking
5/5
Marion van Ede

Marion

Nov 2025
Verified booking
5/5
Mihaela Baluta

Mihaela

Nov 2025
Verified booking
5/5
Gustavo Postal

Gustavo

Nov 2025
Verified booking
5/5
Ciuncanu Gheorghe

Ciuncanu

Nov 2025
Verified booking
5/5
Michele Lideo

Michele

Nov 2025
Verified booking
4/5
Iulia Daciana Ion

Iulia

Nov 2025
Verified booking
5/5
Lina Kmitiene

Lina

Nov 2025
Verified booking
5/5
Jamain pin

Jamain

Nov 2025
Verified booking
5/5
Τζουτζουλη Αικατερινη

τζουτζουλη

Nov 2025
Verified booking
1/5
Nothing remarkable bad behavior and I lost my money I missed the tour and they don't refund anything back
francesca carnevali

Francesca

Nov 2025
Verified booking
5/5
Ernelyn Fernandez De Guzman

Ernelyn

Nov 2025
Verified booking
5/5
Gustavo Carvalho

Gustavo

Nov 2025
Verified booking
5/5
Sabine Escadeillas

Sabine

Nov 2025
Verified booking
5/5
Dejan Kojovic

Dejan

Nov 2025
Verified booking
5/5
Marianne Hentges-Audry

Marianne

Nov 2025
Verified booking
5/5
Sara Vidikjeska

Sara

Nov 2025
Verified booking
5/5
Geraldo Duffles de Britto Pereira

Geraldo

Nov 2025
Verified booking
5/5
svetoslav galabov

Svetoslav

Nov 2025
Verified booking
5/5
Lavigne veronique

Lavigne

Nov 2025
Verified booking
4/5
ANTONIA COLIN

Antonia

Nov 2025
Verified booking
1/5
The visit was cancelled due to an official visit to the Palace by the Sultan of Oman. Closed until Thursday 6/11/25.
Katja Nikolic

Katja

Nov 2025
Verified booking
5/5
lisa fisch

Lisa

Nov 2025
Verified booking
4/5
Linda Kries

Linda

Nov 2025
Verified booking
3/5
Maximilian Skoda

Maximilian

Nov 2025
Verified booking
5/5
Yevheniia Stremoukh

Yevheniia

Nov 2025
Verified booking
5/5
Paul McCarthy

Paul

Nov 2025
Verified booking
5/5
Cabiria Rosato

Cabiria

Nov 2025
Verified booking
5/5
Dragomir Claudiu

Dragomir

Nov 2025
Verified booking
5/5
Aladics Kinga Ildikó

Aladics

Oct 2025
Verified booking
5/5
JELENA KAPRALJEVIĆ

Jelena

Oct 2025
Verified booking
5/5
Sanja Bjelobrk

Sanja

Oct 2025
Verified booking
5/5
Alena Hieber

Alena

Oct 2025
Verified booking
2/5
The Skip-the-Line Ticket worked well and the Palast is definitely worth a visit, but i would recommend another guide.
PICARD SYLVIE

Picard

Oct 2025
Verified booking
2/5
we had to wait...faster than the classic queue but not really a queue cutter
Vít Blecha

Vít

Oct 2025
Verified booking
5/5
Stephen Reid

Stephen

Oct 2025
Verified booking
4/5
Christian Csencsits

Christian

Oct 2025
Verified booking
5/5
elisabete martins

Elisabete

Oct 2025
Verified booking
5/5
Simona Mason

Simona

Oct 2025
Verified booking
5/5
Fabrizio Malato

Fabrizio

Oct 2025
Verified booking
5/5
Banchelin sylvie

Banchelin

Oct 2025
Verified booking
4/5
Andre deleskiewicz

Andre

Oct 2025
Verified booking
5/5
Tóth Marianna

Tóth

Oct 2025
Verified booking
5/5
Monika Strausz-Szenczi

Monika

Oct 2025
Verified booking
5/5
Elianor  George saud

Elianor

Oct 2025
Verified booking
5/5
Dasa Zvonar

Dasa

Oct 2025
Verified booking
5/5
NEJDET BAŞBUĞ

Nejdet

Oct 2025
Verified booking
5/5
Paul Weijers

Paul

Oct 2025
Verified booking
5/5
Keri Ellen Howell

Keri

Oct 2025
Verified booking
4/5
Masarwa Dored

Masarwa

Oct 2025
Verified booking
1/5
Very bad expierience Very worse
Untaru Monica Silvana

Untaru

Oct 2025
Verified booking
5/5
Silvano Daverio

Silvano

Oct 2025
Verified booking
4/5
Márton Zoltán Csaba

Márton

Oct 2025
Verified booking
5/5
Quillet Valerie

Quillet

Oct 2025
Verified booking
4/5
ANA MARTINS

Ana

Oct 2025
Verified booking
4/5
Margrit Klein

Margrit

Oct 2025
Verified booking
5/5
Antonio Carlos Ferreira

Antonio

Oct 2025
Verified booking
5/5
Michel Deltombes

Michel

Oct 2025
Verified booking
4/5
Liina Pissarev

Liina

Oct 2025
Verified booking
4/5
Sami Azhari

Sami

Oct 2025
Verified booking
5/5
LIN YEN TSEN

Lin

Oct 2025
Verified booking
5/5
Juliane Benteler

Juliane

Oct 2025
Verified booking
5/5
Eliza Bineva

Eliza

Oct 2025
Verified booking
5/5
JANE FALCONER

Jane

Oct 2025
Verified booking
5/5
Bianca Brehmer

Bianca

Oct 2025
Verified booking
5/5
Danjela Domi

Danjela

Oct 2025
Verified booking
5/5
joyce f liu

Joyce

Oct 2025
Verified booking
5/5
Catherine BEAUJARD

Catherine

Oct 2025
Verified booking
2/5
Everything except that it does not receive the elbow for application.
Jens Drejer

Jens

Oct 2025
Verified booking
5/5
Van de Kerkhof Ingrid Francisca Maria Noelle

Van

Oct 2025
Verified booking
5/5
ernesto talassi

Ernesto

Oct 2025
Verified booking
4/5
Shend Mulliqi

Shend

Oct 2025
Verified booking
5/5
Maciej Nosal

Maciej

Oct 2025
Verified booking
4/5
Gabor Nagy Dr

Gabor

Oct 2025
Verified booking
5/5
Ilija Sarancic

Ilija

Oct 2025
Verified booking
5/5
Elena Caprioli

Elena

Oct 2025
Verified booking
4/5
André Josef Schönenberger

André

Oct 2025
Verified booking
5/5
Hazel Mills

Hazel

Oct 2025
Verified booking
5/5
Andrea Ulrike Chieffo

Andrea

Oct 2025
Verified booking
4/5
DUPUIS emilie

Dupuis

Oct 2025
Verified booking
2/5
The sold ticket is not cut line we queue like everyone else
Julia Margarita Morales Burgos

Julia

Oct 2025
Verified booking
3/5
Sara Demontis

Sara

Oct 2025
Verified booking
5/5
Charles Vaughan

Charles

Oct 2025
Verified booking
2/5
Rooms were nice but guide spoke poor English and gave no comment other than floors and lights were pretty.
LAURA RAMONA

Laura

Oct 2025
Verified booking
5/5
Mark c johnson

Mark

Oct 2025
Verified booking
5/5
Mircea Pop

Mircea

Oct 2025
Verified booking
5/5
jennifer phillips

Jennifer

Oct 2025
Verified booking
5/5
David Santana

David

Oct 2025
Verified booking
5/5
Abhishek Chugh

Abhishek

Oct 2025
Verified booking
5/5
Joseph Chow

Joseph

Oct 2025
Verified booking
5/5
HUANG, ZIQI

Huang,

Oct 2025
Verified booking
5/5
Ruth Talban

Ruth

Oct 2025
Verified booking
5/5
Tania Bija

Tania

Oct 2025
Verified booking
4/5
Heinrich Stocker

Heinrich

Oct 2025
Verified booking
5/5
ALLAN CLARK BUTCHART

Allan

Oct 2025
Verified booking
4/5
Manola Fontana

Manola

Oct 2025
Verified booking
4/5
Evelyn Page

Evelyn

Oct 2025
Verified booking
5/5
SAPORITA JEAN PAUL

Saporita

Oct 2025
Verified booking
4/5
Cristo Manuel Padilla Dorta

Cristo

Oct 2025
Verified booking
4/5
Zsitva Veronika

Zsitva

Oct 2025
Verified booking
5/5
Sophie Danninger

Sophie

Oct 2025
Verified booking
4/5
Gabriele Pawlek

Gabriele

Oct 2025
Verified booking
5/5
OLEG TSYNGAYEV

Oleg

Oct 2025
Verified booking
5/5
Nienke Tolhuijs

Nienke

Oct 2025
Verified booking
4/5
Jocelyne Perez-Roux

Jocelyne

Oct 2025
Verified booking
5/5
Van de Velde Rita

Van

Oct 2025
Verified booking
5/5
Ombretta Malvestiti

Ombretta

Sep 2025
Verified booking
5/5
Eugene Skelton

Eugene

Sep 2025
Verified booking
5/5
Maria Frace

Maria

Sep 2025
Verified booking
5/5
Yossi kipper

Yossi

Sep 2025
Verified booking
5/5
Lawrence Scancarelli

Lawrence

Sep 2025
Verified booking
1/5
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TOURDJMAN jean luc

Tourdjman

Sep 2025
Verified booking
5/5
Gongliang jin

Gongliang

Sep 2025
Verified booking
5/5
HANNELORE MUELLER

Hannelore

Sep 2025
Verified booking
3/5
karishma kamal

Karishma

Sep 2025
Verified booking
5/5
Gislaine Gil Romao

Gislaine

Sep 2025
Verified booking
5/5
roberta zuffa

Roberta

Sep 2025
Verified booking
4/5
Claudia El Khoury

Claudia

Sep 2025
Verified booking
5/5
Per Lang Nielsen

Per

Sep 2025
Verified booking
5/5
Jürgen Bernhard Laurenz

Jürgen

Sep 2025
Verified booking
4/5
Jonathan cohen

Jonathan

Sep 2025
Verified booking
4/5
Wayne Zacharuk

Wayne

Sep 2025
Verified booking
4/5
Ralf Schulz

Ralf

Sep 2025
Verified booking
4/5
Beatrice Lacrouts

Beatrice

Sep 2025
Verified booking
4/5
Tiit Nigul

Tiit

Sep 2025
Verified booking
1/5
At.............................
Mireille Ltaif

Mireille

Sep 2025
Verified booking
5/5
Annie Shresta

Annie

Sep 2025
Verified booking
4/5
Christelle Andiazabal

Christelle

Sep 2025
Verified booking
5/5
Lori Gilchrist

Lori

Sep 2025
Verified booking
5/5
XIN XU

Xin

Sep 2025
Verified booking
5/5
Pierre-Paul Cormier

Pierre-paul

Sep 2025
Verified booking
5/5
Vladimíra Václavíková

Vladimíra

Sep 2025
Verified booking
5/5
Eleonora  Mamedova

Eleonora

Sep 2025
Verified booking
4/5
Patricia Bell

Patricia

Sep 2025
Verified booking
5/5
Rituparna Maiti

Rituparna

Sep 2025
Verified booking
5/5
HONGMEI ZHAN

Hongmei

Sep 2025
Verified booking
4/5
Marmureanu Francesca Eliza

Marmureanu

Sep 2025
Verified booking
5/5
Joaquim Teodosio Correia Lima Borba

Joaquim

Sep 2025
Verified booking
4/5
benno koerselman

Benno

Sep 2025
Verified booking
4/5
KIM YOUNGIL

Kim

Sep 2025
Verified booking
5/5
Dearna Chrysostomou

Dearna

Sep 2025
Verified booking
5/5
Janice L Guillaume

Janice

Sep 2025
Verified booking
5/5
Lina quintero

Lina

Sep 2025
Verified booking
5/5
Mark Bramwell

Mark

Sep 2025
Verified booking
5/5
Iris Belortaja

Iris

Sep 2025
Verified booking
5/5
Debra Elizabeth adams

Debra

Sep 2025
Verified booking
5/5
de URQUIAGA Elisabeth

De

Sep 2025
Verified booking
5/5
Carl Augustine

Carl

Sep 2025
Verified booking
5/5
Krzysztof Berlikowski

Krzysztof

Sep 2025
Verified booking
5/5
Laucagne marie

Laucagne

Sep 2025
Verified booking
4/5
Benosmani andellatif

Benosmani

Sep 2025
Verified booking
1/5
Johanne Joubert

Johanne

Sep 2025
Verified booking
4/5
ZIL GADA

Zil

Sep 2025
Verified booking
5/5
Kate Zocchi

Kate

Sep 2025
Verified booking
5/5
Jasmina Držanič

Jasmina

Sep 2025
Verified booking
5/5
Sharon Elizabeth grass

Sharon

Sep 2025
Verified booking
4/5
Jack DeLorenzo

Jack

Sep 2025
Verified booking
5/5
Marjoleine Radecke

Marjoleine

Sep 2025
Verified booking
4/5
Abdulmalik Abdulaziz Alduraibi

Abdulmalik

Sep 2025
Verified booking
4/5
Egger Nicole

Egger

Sep 2025
Verified booking
5/5
Selina Sahin

Selina

Sep 2025
Verified booking
4/5
Weidong Li

Weidong

Sep 2025
Verified booking
5/5
Rainer Blatter

Rainer

Sep 2025
Verified booking
5/5
Opeyemi Omoleye

Opeyemi

Sep 2025
Verified booking
5/5
Marco Pucci

Marco

Sep 2025
Verified booking
4/5
Kaluf Jorge Antonio

Kaluf

Sep 2025
Verified booking
5/5
Tocho Balabanski

Tocho

Sep 2025
Verified booking
5/5
sabrina pennella

Sabrina

Sep 2025
Verified booking
4/5
Marco Congiu

Marco

Sep 2025
Verified booking
1/5
I could not use the audio guide.
Luca Texier-Salter

Luca

Sep 2025
Verified booking
5/5
Nadia Camacho

Nadia

Sep 2025
Verified booking
5/5
Frederico Xavier Da Silva Barros

Frederico

Sep 2025
Verified booking
5/5
PARRA JEAN JACQUES

Parra

Sep 2025
Verified booking
5/5
Amy Newman

Amy

Sep 2025
Verified booking
3/5
Buta Andreea

Buta

Sep 2025
Verified booking
5/5
CHAN CHING FAI

Chan

Sep 2025
Verified booking
4/5
STAFFETA Claude

Staffeta

Sep 2025
Verified booking
5/5
Fatemeh Kheirabadi

Fatemeh

Sep 2025
Verified booking
1/5
i couldnt enter because I arrived just 15 min later but no one even helped me and let me talk
Grilli Mirko

Grilli

Sep 2025
Verified booking
5/5
REGAZZOLA ANTONELLA

Regazzola

Sep 2025
Verified booking
5/5
Akashveer Singh Grewal

Akashveer

Sep 2025
Verified booking
5/5
Sahib Zeynalov

Sahib

Sep 2025
Verified booking
5/5
Luca Mainardi

Luca

Sep 2025
Verified booking
5/5
Monica Menichelli

Monica

Sep 2025
Verified booking
4/5
Tracey Loretta Wright

Tracey

Aug 2025
Verified booking
5/5
DANIELA BERTOCCHI

Daniela

Aug 2025
Verified booking
5/5
Hristo Pejkov

Hristo

Aug 2025
Verified booking
5/5
Monica Roques

Monica

Aug 2025
Verified booking
5/5
Nuno Gardete

Nuno

Aug 2025
Verified booking
4/5
Maria silva

Maria

Aug 2025
Verified booking
5/5
Simona Corasaniti

Simona

Aug 2025
Verified booking
2/5
Audio guide easier to download. I couldn't find any way to download it
Can Hurioglu

Can

Aug 2025
Verified booking
5/5
Mario Alfonso Rosales Rivera

Mario

Aug 2025
Verified booking
4/5
Paola Puglisi

Paola

Aug 2025
Verified booking
4/5
Cristen Schimpf

Cristen

Aug 2025
Verified booking
1/5
Never buy tickets via Headcount again. Fraud!
Juan Carlos Duque

Juan

Aug 2025
Verified booking
5/5
ABDULRAHMAN FAISAL

Abdulrahman

Aug 2025
Verified booking
5/5
Juan Carlos

Juan

Aug 2025
Verified booking
4/5
ELOI Jean,Serge

Eloi

Aug 2025
Verified booking
4/5
Sabrina Anna Maria Arcifa

Sabrina

Aug 2025
Verified booking
5/5
Iolanda Milone

Iolanda

Aug 2025
Verified booking
4/5
Argiri Kotswni

Argiri

Aug 2025
Verified booking
5/5
Nydile Anand

Nydile

Aug 2025
Verified booking
4/5
Carolina van Loon

Carolina

Aug 2025
Verified booking
4/5
David Cisneros

David

Aug 2025
Verified booking
4/5
Duarte Sylvie

Duarte

Aug 2025
Verified booking
5/5
Helga Ursula Maria Gottesleben

Helga

Aug 2025
Verified booking
4/5
JI HO CHOI

Ji

Aug 2025
Verified booking
5/5
Cisse ahmed

Cisse

Aug 2025
Verified booking
4/5
Arsac Dimitri

Arsac

Aug 2025
Verified booking
4/5
Wagner Ripka

Wagner

Aug 2025
Verified booking
5/5
Patricia Rodrigues Anselmo

Patricia

Aug 2025
Verified booking
3/5
Raquel Padilla Giner

Raquel

Aug 2025
Verified booking
5/5
Martina Ciccarelli

Martina

Aug 2025
Verified booking
5/5
Laura Riznic

Laura

Aug 2025
Verified booking
5/5
Raul Attila Vadász

Raul

Aug 2025
Verified booking
5/5
DE ICCO MARIO

De

Aug 2025
Verified booking
4/5
Bruno Leal

Bruno

Aug 2025
Verified booking
4/5
Boris Gacic

Boris

Aug 2025
Verified booking
5/5
Arnaldo F Caldas Jr

Arnaldo

Aug 2025
Verified booking
5/5
Laura Miriam Esrubilsky

Laura

Aug 2025
Verified booking
5/5
PAOLO UDINA

Paolo

Aug 2025
Verified booking
1/5
Liked it little, better to buy The tickets at the ticket office
Antonella Peroli

Antonella

Aug 2025
Verified booking
4/5
Michael Fiorini

Michael

Aug 2025
Verified booking
5/5
Ramiro muñoz bazan

Ramiro

Aug 2025
Verified booking
5/5
Célia Figueiredo

Célia

Aug 2025
Verified booking
5/5
Belén Pérez Ojea

Belén

Aug 2025
Verified booking
5/5
BERTRAND Stéphane

Bertrand

Aug 2025
Verified booking
4/5
Luca Notarmuzi

Luca

Aug 2025
Verified booking
5/5
Nasser Onassis Gonçalves Carvalho de Souza

Nasser

Aug 2025
Verified booking
5/5
Agnieszka Maria Faber

Agnieszka

Aug 2025
Verified booking
5/5
Fromenteze Yohan

Fromenteze

Aug 2025
Verified booking
5/5
oulhoss mohammed

Oulhoss

Aug 2025
Verified booking
5/5
Alan Haber

Alan

Aug 2025
Verified booking
4/5
Fred Brooke

Fred

Aug 2025
Verified booking
5/5
JUN MORITA

Jun

Aug 2025
Verified booking
5/5
Alicja Koenig

Alicja

Aug 2025
Verified booking
5/5
rino sardinas

Rino

Aug 2025
Verified booking
5/5
Chaya Konikov

Chaya

Aug 2025
Verified booking
5/5
sanchez eujenia

Sanchez

Aug 2025
Verified booking
5/5
Şeyma yetiş kaya

şEyma

Aug 2025
Verified booking
5/5
Barbara Pontremolesi

Barbara

Aug 2025
Verified booking
4/5
Francine Vachon

Francine

Aug 2025
Verified booking
3/5
Noushin Fazeli nia

Noushin

Aug 2025
Verified booking
5/5
Keith Roy Nelson

Keith

Aug 2025
Verified booking
5/5
Eliyahu mazig

Eliyahu

Aug 2025
Verified booking
1/5
It was an unpleasant experience. We stood in line for about 40 minutes.
Christopher Jose Tenecela

Christopher

Aug 2025
Verified booking
5/5
Irene Lydia Fernandes

Irene

Aug 2025
Verified booking
5/5
Carmine Salomone

Carmine

Aug 2025
Verified booking
2/5
Well, everything is gorgeous, there is not one thing that I didn't like. Inside and outside, everything is majestic
Ihor Pshenko

Ihor

Aug 2025
Verified booking
5/5
Kathryn Dishon

Kathryn

Aug 2025
Verified booking
5/5
Ilona Abshagen

Ilona

Aug 2025
Verified booking
1/5
Never head out again ¡¡!!!!!!!¡!!!!!!!!!!!!!!!!
Tiziana Tartari

Tiziana

Aug 2025
Verified booking
4/5
ALESSANDRA DESIRELLO

Alessandra

Aug 2025
Verified booking
3/5
Aleksandra Dabizljevic

Aleksandra

Aug 2025
Verified booking
5/5
Nadia Aziz Ahmed Yassin

Nadia

Aug 2025
Verified booking
5/5
Hubertus Matheus Maria van Bilsen

Hubertus

Aug 2025
Verified booking
5/5
LIOR GOLDBERG SHENHAV

Lior

Aug 2025
Verified booking
4/5
Valentina Coratella

Valentina

Aug 2025
Verified booking
5/5
April Apostolikas

April

Jul 2025
Verified booking
5/5
NASIA ZAFAR KORESHI

Nasia

Jul 2025
Verified booking
5/5
Sidar Naaso

Sidar

Jul 2025
Verified booking
5/5
Adi hefetz

Adi

Jul 2025
Verified booking
5/5
IONIȚĂ ANA-MARIA

Ioniță

Jul 2025
Verified booking
5/5
Gabor Zsombor

Gabor

Jul 2025
Verified booking
5/5
alessandra iacuzio

Alessandra

Jul 2025
Verified booking
5/5
CHANG, SHIH CHUNG

Chang,

Jul 2025
Verified booking
4/5
Cornelus Hendrik van Staden

Cornelus

Jul 2025
Verified booking
5/5
Heather Wallace

Heather

Jul 2025
Verified booking
4/5
Silvia Cabello Nueske

Silvia

Jul 2025
Verified booking
4/5
Linda Coleman

Linda

Jul 2025
Verified booking
1/5
The palace was great but will never buy through an agent again. So much cheaper just rocking up at the venue
Aziz Meer

Aziz

Jul 2025
Verified booking
1/5
No Audio guide at all although we tried several times before and during the visit.
Adam Nazir

Adam

Jul 2025
Verified booking
5/5
STEFANO MELI

Stefano

Jul 2025
Verified booking
5/5
MARIA EUGENIA GARCIA RIVERO

Maria

Jul 2025
Verified booking
5/5
Tamar Bitsadze

Tamar

Jul 2025
Verified booking
5/5
Errika Sontoglou

Errika

Jul 2025
Verified booking
5/5
MICHELA ROSSINI

Michela

Jul 2025
Verified booking
5/5
Journey Keerssemeeckers

Journey

Jul 2025
Verified booking
5/5
Simone de Brito Salgado Gomez da Costa

Simone

Jul 2025
Verified booking
5/5
Katarina Setiawan

Katarina

Jul 2025
Verified booking
5/5
C TREPY CARABIN

C

Jul 2025
Verified booking
4/5
Ana Chkhikvadze

Ana

Jul 2025
Verified booking
5/5
Kirill Filonov

Kirill

Jul 2025
Verified booking
5/5
Zeljka Panza Ostrogonac

Zeljka

Jul 2025
Verified booking
4/5
RENATO MARCELINO

Renato

Jul 2025
Verified booking
5/5
Maida Faith Basilio

Maida

Jul 2025
Verified booking
5/5
Veronika Demidova

Veronika

Jul 2025
Verified booking
5/5
Ekaterina Fish

Ekaterina

Jul 2025
Verified booking
4/5
Amalia Pidoux

Amalia

Jul 2025
Verified booking
4/5
Fleur Martens

Fleur

Jul 2025
Verified booking
4/5
FABIANA BENSI

Fabiana

Jul 2025
Verified booking
4/5
Karácsondi Mária

Karácsondi

Jul 2025
Verified booking
5/5
Vivien Agnes Mucsi

Vivien

Jul 2025
Verified booking
5/5
Ross Jackson

Ross

Jul 2025
Verified booking
5/5
Céline Pe Chardon

Céline

Jul 2025
Verified booking
5/5
Rossana Crocco

Rossana

Jul 2025
Verified booking
5/5
Coert van Litsenburg

Coert

Jul 2025
Verified booking
4/5
Civardi Bruno

Civardi

Jul 2025
Verified booking
5/5
Umesh Ratanji Mistry

Umesh

Jul 2025
Verified booking
3/5
Elham Smaeili-pour

Elham

Jul 2025
Verified booking
5/5
Fanny Allison Larios Molina

Fanny

Jul 2025
Verified booking
5/5
Mariana Magalhaes

Mariana

Jul 2025
Verified booking
4/5
James Wong

James

Jul 2025
Verified booking
5/5
Methisa Rodthong

Methisa

Jul 2025
Verified booking
5/5
Hannah Zahlner

Hannah

Jul 2025
Verified booking
5/5
Teresa Ferrer

Teresa

Jul 2025
Verified booking
4/5
TATAS Jean

Tatas

Jul 2025
Verified booking
4/5
Hatice Somsur

Hatice

Jul 2025
Verified booking
5/5
Diana Požgayová

Diana

Jul 2025
Verified booking
5/5
Jennifer Sarah Collins

Jennifer

Jul 2025
Verified booking
4/5
Andrea Maiwald

Andrea

Jul 2025
Verified booking
5/5
Alexis Arauz

Alexis

Jul 2025
Verified booking
5/5
Ana Claudia Ribeiro Porto Cerqueira Leite

Ana

Jul 2025
Verified booking
5/5
Gvantsa Kimadze

Gvantsa

Jul 2025
Verified booking
5/5
Gregory Moravski - Tamara Moravski

Gregory

Jul 2025
Verified booking
3/5
Grit Leoff

Grit

Jul 2025
Verified booking
2/5
The tour guide was friendly
Jakub Wojciechowski

Jakub

Jul 2025
Verified booking
5/5
Iuliia Tian

Iuliia

Jul 2025
Verified booking
5/5
chirag shah

Chirag

Jul 2025
Verified booking
3/5
Nikol Stanimirova Pashalieva

Nikol

Jul 2025
Verified booking
3/5
Frank Nowell

Frank

Jul 2025
Verified booking
4/5
Julia Otrąbek

Julia

Jul 2025
Verified booking
5/5
Hanchen Shao

Hanchen

Jul 2025
Verified booking
5/5
Tracey Grainger

Tracey

Jul 2025
Verified booking
5/5
Claudia Brucker

Claudia

Jul 2025
Verified booking
4/5
dario dell'edera

Dario

Jul 2025
Verified booking
5/5
Tiziana Troiani

Tiziana

Jul 2025
Verified booking
4/5
Susan riley

Susan

Jul 2025
Verified booking
4/5
Laura Oliver Ribas

Laura

Jul 2025
Verified booking
5/5
Amy white

Amy

Jul 2025
Verified booking
5/5
Ronja Zipf

Ronja

Jul 2025
Verified booking
4/5
Dirk Schumann

Dirk

Jul 2025
Verified booking
2/5
Only parts of the exhibition open
Albert Drost

Albert

Jul 2025
Verified booking
5/5
SHUO LI

Shuo

Jul 2025
Verified booking
5/5
Manpreet Singh

Manpreet

Jul 2025
Verified booking
5/5
Lori Wallace Dean

Lori

Jul 2025
Verified booking
5/5
Sai Swathi Krothapalli

Sai

Jul 2025
Verified booking
5/5
Savannah Barta

Savannah

Jul 2025
Verified booking
5/5
Carla Martins

Carla

Jul 2025
Verified booking
5/5
Nicole Popielas

Nicole

Jul 2025
Verified booking
3/5
Debbie Willimott

Debbie

Jul 2025
Verified booking
5/5
Herent martine

Herent

Jul 2025
Verified booking
5/5
Alexander Strong

Alexander

Jul 2025
Verified booking
5/5
ANDREI EMILIA

Andrei

Jul 2025
Verified booking
5/5
Geraint Hiscocks

Geraint

Jul 2025
Verified booking
4/5
Ali Alhussain hamidaddin

Ali

Jul 2025
Verified booking
5/5
Dougal Martin

Dougal

Jul 2025
Verified booking
4/5
Cristina Pintos

Cristina

Jul 2025
Verified booking
4/5
Jacqueline Alvarez

Jacqueline

Jul 2025
Verified booking
5/5
Basile Pietro Bruno

Basile

Jul 2025
Verified booking
5/5
Carel Rudolph Kleynhans

Carel

Jul 2025
Verified booking
5/5
Cynthia ALKOUSSA

Cynthia

Jul 2025
Verified booking
2/5
We booked skipped the line and we waited in the line Buying tickets there would be faster
Carla da Assunção Brás Pires

Carla

Jul 2025
Verified booking
4/5
KATERYNA HATSENKO

Kateryna

Jul 2025
Verified booking
5/5
Justin Werner

Justin

Jul 2025
Verified booking
5/5
Georgios Athanasiou

Georgios

Jul 2025
Verified booking
4/5
Armen Martirosyan

Armen

Jul 2025
Verified booking
3/5
Zainab obani

Zainab

Jul 2025
Verified booking
5/5
Gladys Maria de Albuquerque Mello

Gladys

Jul 2025
Verified booking
5/5
Alex  Matthias

Alex

Jul 2025
Verified booking
5/5
Abdallah Sameer Tawfiq Abdallah

Abdallah

Jul 2025
Verified booking
5/5
Natacha D Ginocchio

Natacha

Jul 2025
Verified booking
5/5
Francesco Paoletti

Francesco

Jul 2025
Verified booking
5/5
Armindo Quites de Borba Filho

Armindo

Jul 2025
Verified booking
5/5
Inês Cordeiro

Inês

Jul 2025
Verified booking
3/5
Daniela Andrea Pérez Barros

Daniela

Jul 2025
Verified booking
2/5
No proporcionan el audioguía y hay que pagarla dentro
Robert Patrick Abergel

Robert

Jul 2025
Verified booking
4/5
Zarmine Naccashian

Zarmine

Jul 2025
Verified booking
3/5
İpek Önem

İpek

Jul 2025
Verified booking
4/5
Teresa Mazzuca

Teresa

Jul 2025
Verified booking
5/5
Lea Ghirardi

Lea

Jul 2025
Verified booking
4/5
Matthew Stephens

Matthew

Jul 2025
Verified booking
4/5
Stephanie Howard  Schoff

Stephanie

Jul 2025
Verified booking
5/5
Adam Finch

Adam

Jul 2025
Verified booking
5/5
raffaele guadagno

Raffaele

Jul 2025
Verified booking
5/5
Philippe Lemoine

Philippe

Jul 2025
Verified booking
4/5
Fiona Schepers-Jones

Fiona

Jul 2025
Verified booking
5/5
Benjamin Eli Busch

Benjamin

Jul 2025
Verified booking
5/5
Rafael Negrete

Rafael

Jul 2025
Verified booking
5/5
Sadiye Sebnem Karasu

Sadiye

Jul 2025
Verified booking
5/5
Anca Oancea

Anca

Jul 2025
Verified booking
4/5
Chiara Yahveh Arévalo Rivarola

Chiara

Jul 2025
Verified booking
5/5
MARIA EUGENIA MOREIRA SANSON

Maria

Jul 2025
Verified booking
4/5
Melania Balontong

Melania

Jul 2025
Verified booking
5/5
Thomas Monaghan

Thomas

Jul 2025
Verified booking
5/5
annick stevens

Annick

Jul 2025
Verified booking
5/5
Marjorie Wilson

Marjorie

Jul 2025
Verified booking
5/5
Sigrid Irmgard Wagner

Sigrid

Jul 2025
Verified booking
5/5
Mika Mustonen

Mika

Jul 2025
Verified booking
2/5
We did not pass to The Towers:( There IS two Towers, why cannot Access other IS other IS not working?
Naira Manukyan

Naira

Jul 2025
Verified booking
5/5
Jose Montes Henao

Jose

Jul 2025
Verified booking
5/5
Sherry Yan Tsui

Sherry

Jul 2025
Verified booking
5/5
Bojan Petkovic

Bojan

Jul 2025
Verified booking
5/5
Ovidiu Dragan

Ovidiu

Jul 2025
Verified booking
1/5
I had to wait in a huge line for 25.mins at 40 degrees in the sun. Not what i have expected.
Alicia Dear

Alicia

Jul 2025
Verified booking
4/5
Javier Aurrecoechea

Javier

Jul 2025
Verified booking
5/5
Karina Ghete

Karina

Jul 2025
Verified booking
5/5
KISUNTHI LETCHUMANAN

Kisunthi

Jul 2025
Verified booking
3/5
Klara Pikul

Klara

Jun 2025
Verified booking
5/5
Aubert Cyrille

Aubert

Jun 2025
Verified booking
5/5
Nina Čobejová

Nina

Jun 2025
Verified booking
5/5
FERNANDO FERNANDEZ MORILLO

Fernando

Jun 2025
Verified booking
5/5
Raffaella Ronca

Raffaella

Jun 2025
Verified booking
4/5
Fossati Tiziano

Fossati

Jun 2025
Verified booking
4/5
Dennis Bamberg

Dennis

Jun 2025
Verified booking
5/5
Rinelli Viola

Rinelli

Jun 2025
Verified booking
4/5
Babiuc Viorel

Babiuc

Jun 2025
Verified booking
5/5
Murali Balaraman

Murali

Jun 2025
Verified booking
5/5
Massimiliano Iannucci

Massimiliano

Jun 2025
Verified booking
4/5
Loreto Alonso Fernandez

Loreto

Jun 2025
Verified booking
5/5
Tommaso Fè

Tommaso

Jun 2025
Verified booking
5/5
Najaf Guliyev

Najaf

Jun 2025
Verified booking
4/5
Chiara Lo cicero

Chiara

Jun 2025
Verified booking
4/5
Shant Darbinyan

Shant

Jun 2025
Verified booking
5/5
Valeri Markushin

Valeri

Jun 2025
Verified booking
5/5
LAMPRIANOU LAMPOTHEA CHAROULA

Lamprianou

Jun 2025
Verified booking
5/5
Tatjana Maksimovic

Tatjana

Jun 2025
Verified booking
5/5
Arjun Hansalia

Arjun

Jun 2025
Verified booking
5/5
Patricia Orozco

Patricia

Jun 2025
Verified booking
4/5
Giovanna Ruggiero

Giovanna

Jun 2025
Verified booking
4/5
JAIME FERNANDO ORTEGA ORTEGA

Jaime

Jun 2025
Verified booking
2/5
No queue" tickets do not work.
Angelo Jose Carvalho Costa

Angelo

Jun 2025
Verified booking
3/5
Lola Mirkhusainova

Lola

Jun 2025
Verified booking
5/5
Vasz Noemi

Vasz

Jun 2025
Verified booking
1/5
You stoled my money and our family experience. It is not acceptable.
Charles Ton-That

Charles

Jun 2025
Verified booking
5/5
Anita Tam

Anita

Jun 2025
Verified booking
5/5
Dagmar Editha Herzer

Dagmar

Jun 2025
Verified booking
5/5
greta mantesso

Greta

Jun 2025
Verified booking
2/5
The royal palace is truly spectacular!
Forgues Josee

Forgues

Jun 2025
Verified booking
4/5
Tania Maria Gianini Valery

Tania

Jun 2025
Verified booking
5/5
Simona Bagnoli

Simona

Jun 2025
Verified booking
5/5
Merveille Brigitte

Merveille

Jun 2025
Verified booking
4/5
Jorge Barrera Lavin

Jorge

Jun 2025
Verified booking
5/5
Benjamin Washburn

Benjamin

Jun 2025
Verified booking
1/5
The app didn't load the PDF of the tickets. Had to send to wife's phone. Got very lucky. Will not use service again.
Kelley Smith Wait

Kelley

Jun 2025
Verified booking
1/5
I totally lost my money with Headout.....I would advice anyone never to use them.
Raffaella Piucci

Raffaella

Jun 2025
Verified booking
4/5
Wissal El Amrouchi Edouiri

Wissal

Jun 2025
Verified booking
5/5
Morgan Hillis

Morgan

Jun 2025
Verified booking
4/5
Hitoshi Kiku

Hitoshi

Jun 2025
Verified booking
4/5
cheung chi hing

Cheung

Jun 2025
Verified booking
4/5
Ophelia Li

Ophelia

Jun 2025
Verified booking
5/5
VACCARIELLO ELEONORA LINA

Vaccariello

Jun 2025
Verified booking
4/5
KUO SHU HUA

Kuo

Jun 2025
Verified booking
5/5
JOÃO PAULO LUÍS

João

Jun 2025
Verified booking
4/5
Kate Reverol

Kate

Jun 2025
Verified booking
5/5
Laurent Antoni

Laurent

Jun 2025
Verified booking
4/5
Kirthiga jyothi jeishanker

Kirthiga

Jun 2025
Verified booking
5/5
Manuela Del Vescovo

Manuela

Jun 2025
Verified booking
4/5
Anil Kethi Reddy

Anil

Jun 2025
Verified booking
5/5
Zhang Yuan

Zhang

Jun 2025
Verified booking
5/5
Richard Morgan

Richard

Jun 2025
Verified booking
5/5
LODI STEFANO

Lodi

Jun 2025
Verified booking
4/5
Moise stefan

Moise

Jun 2025
Verified booking
4/5
Pilar guitian

Pilar

Jun 2025
Verified booking
5/5
Gerardo Pippa

Gerardo

Jun 2025
Verified booking
5/5
Chiranjivi N Reddy

Chiranjivi

Jun 2025
Verified booking
5/5
Elżbieta Tyc

Elżbieta

Jun 2025
Verified booking
4/5
Megan Lazovick

Megan

Jun 2025
Verified booking
5/5
Jeff Deason

Jeff

Jun 2025
Verified booking
3/5
Luz Cynthia Bowden

Luz

Jun 2025
Verified booking
5/5
Patricia AGUSTIN

Patricia

Jun 2025
Verified booking
3/5
Christina Bachmann

Christina

Jun 2025
Verified booking
4/5
Qiang Gu

Qiang

Jun 2025
Verified booking
5/5
PEI WEN TSAI

Pei

Jun 2025
Verified booking
5/5
Sanna Maaranen

Sanna

Jun 2025
Verified booking
2/5
Really long line, even though the ticket was supposed to be skip-the-line.
thiago lacerda

Thiago

Jun 2025
Verified booking
1/5
I haven't received the dresses I paid for!!!!! Only 10 and I bought 30 I had to ask the palace for help
Yang Ping

Yang

Jun 2025
Verified booking
5/5
The whole process went very smoothly. No need to queue, very awesome
Marie-Eve Roy

Marie-eve

Jun 2025
Verified booking
3/5
The tickets mention "skip the line" tickets. However, there is no such thing as skip the line at the Royal Palace. We had to wait in line for an hour before entering the palace. Please advertise the tickets correctly to avoid bad expectations from customers. Also, it would be more practical to have the tickets attached to the email instead of forcing customers to go into the app. At the venue, the tickets were not loading in the app and it took a couple tries to make them appear. So we lost time there, losing time for the person scanning tickets and people behind us. Also, I always share the tickets with my partner, in case one of use lose our phone or have internet issues, we are fine. I was not able to do that because I couldn't download the tickets from the app... I didn't like to use the app for these reasons.
Katarina Suurland

Katarina

Jun 2025
Verified booking
5/5
Beautiful palace, and lots of information from our tour guide Amamba, who was also happy to call for us with the taverna where we'd forgotten our bag.
Stephan Silva

Stephan

Jun 2025
Verified booking
5/5
The guide was super knowledgeable and friendly
JoAnn Munro

Joann

Jun 2025
Verified booking
4/5
Great guide and pace. Royal Palace was beautiful, great history.
Lara Maximowicz

Lara

Jun 2025
Verified booking
3/5
It is offered as a ticket without queues and through another access, but the reality is that with tickets you have to queue just as you would without tickets.
Kenneth Stemmerich

Kenneth

Jun 2025
Verified booking
5/5
The tour guide, David, was very informative, funny, and definitely enhanced the tour experience. Skipping the line was also a big plus. It was very organized and on our walk over to the palace we also received some additional lore about the city and buildings.
Bridget Brennan Hope

Bridget

Jun 2025
Verified booking
4/5
The Palace is a must see in Madrid!
Darlene Mary Catuara

Darlene

Jun 2025
Verified booking
5/5
Jesus was excellent! He had great English and very knowledgeable about the history of the palace! He kept a good pace and was very thorough! I loved it!
dylan cooper

Dylan

Jun 2025
Verified booking
5/5
My ticket experience was very easy. My favorite attraction was the ceilings covered in paintings and the chandeliers
Paola Vendetti

Paola

Jun 2025
Verified booking
4/5
Purchasing tickets was very easy and it is worth visiting the palace
Matthew Brand

Matthew

Jun 2025
Verified booking
5/5
The guide had so much knowledge and enthusiasm about the city and the Palace. An enjoyable experience!!
Giorgia Bertoli

Giorgia

Jun 2025
Verified booking
4/5
Great experience, stunning palace both inside and outside. With the skip-the-line ticket, we got in right away and avoided standing in the heat.
Geertruida van de Kant

Geertruida

Jun 2025
Verified booking
4/5
Got in quickly, good experience. Beautiful palace to visit.
jangsoo kim

Jangsoo

Jun 2025
Verified booking
5/5
Everything is very good. The rooms are colorful and the paintings are amazing.
Kai Wing Szeto

Kai

Jun 2025
Verified booking
4/5
👍👍👍👍👍🙏🙏🙏🙏🙏👏👏👏👏👏👋👋👋👋👋💪💪💪💪💪
Mrs Lucie Rebecca Williams

Mrs

Jun 2025
Verified booking
5/5
Really pleased we took the time to book this english speaking tour. Our guide Beatrice was both friendly & knowledgeable. The brief city tour en-route to the Royal Palace was very interesting for us as our Spanish history is not great. The Palace tour itself was much better by having Beatrice talk about all the important aspects of each room we visited and lots of extra bits of history that we would have missed had we tried to do it by ourselves. We would throughly recommend! Great tour!
tara Welch

Tara

Jun 2025
Verified booking
5/5
Fantastic tour with Rocia, truly informative, fun, and well-paced. It would help to kinow that the tour departys from the other plaza; in other such tours, we went to an office to exchange our headout passes for tickets, and then went to the main site to begin. We went to the plaza looking for some sort of office. More precise instructions for that part would be helpful m- "your btour will depart from plaza...the tour guide will meet you at the plaza at 12:45, with a sign saying ...then you will walk to the palace "(5 minute wal;k), get headsets, deposit bags, and enter" etc.
Gerrie peeters

Gerrie

Jun 2025
Verified booking
5/5
Sergio was a fun enthusiastic guide. Clear storyteller. Very enjoyable experience.
Guerrino P

Guerrino

Jun 2025
Verified booking
5/5
To say visiting the Royal Palace of Spain is an extraordinary thing, especially when accompanied by a prepared patient and clear person. Added value to the experience was your staff, whom we waited in front of the palace instead of going to their headquarters. Arriving at the venue late, one of the staff accompanied us to the group that had already left, crossing before the entrance to the palace. Bravo
PATRICK DUSSUCHAL

Patrick

Jun 2025
Verified booking
3/5
The tickets were bought in advance, not in a queue, so we queued like people without tickets!
Joanne Hayes

Joanne

Jun 2025
Verified booking
4/5
Superb, a must do, queues not too long and wasn't too busy inside
Linda Kim Geok TAN

Linda

Jun 2025
Verified booking
4/5
Royal Palace was worth seeing. Booking was painless. Guide was very knowledgeable.
Ryo Noda

Ryo

Jun 2025
Verified booking
5/5
The meeting place was 8 minutes from the palace, but the walk to the palace was a nice 20 minute walking tour of the city. Tour group was big, but the audio device was good. Almost non-stop commentary was quite informative
Talapan Alina Mihaela

Talapan

Jun 2025
Verified booking
5/5
Very well organized, but rather clumpy!
Richard Beattie

Richard

Jun 2025
Verified booking
3/5
Although sold as a skip-the-line ticket, this was just a regular ticket. Everyone with tickets had to queue, for me this was for about 15mins. Apart from that the ticket booking and usage worked well.
Andrea SACCHI

Andrea

Jun 2025
Verified booking
5/5
Perfect , the queue was very long under a blazing sun and therefore the choice to have made tickets with you was a winner
Anamaria Ardeleanu

Anamaria

Jun 2025
Verified booking
5/5
I appreciate the info received by the guide. We have to wait at the line even if we had skip the line ticket but I received a refund after I reach the company. So, after all, i recommed Headout team.
Guy Roberts

Guy

Jun 2025
Verified booking
5/5
Macarena was a superb guide and was very knowledgeable. Jumping the huge queue was worth the ticket price alone.
Margaret Kesteven

Margaret

Jun 2025
Verified booking
5/5
Ander was terrific as a guide, informative. Just the right amount of information with humour.
Stephen Pape

Stephen

Jun 2025
Verified booking
5/5
The audio guide was excellent. The palace is beautiful. Well worth the trip.
Felicia Dale

Felicia

Jun 2025
Verified booking
4/5
Great ticket experience interesting tour and not rushed
calatayud marie christine

Calatayud

Jun 2025
Verified booking
4/5
Missing map leaflet at entrance
Elena Galli

Elena

Jun 2025
Verified booking
5/5
The guide who led us on the tour of the Royal Palace spoke clear English, easily understood even by non-native speakers like yours truly. It was engaging and interactive, recommended visit!
Sabrina Pisana Escolar

Sabrina

Jun 2025
Verified booking
4/5
Luis made good use of the short walk to the hotel to add a little more history. All in all, an interesting, well-filled tour. Luis didn't make it boring either. There is a point deduction because the quality of the headphones was not good. Sometimes the connection was lost or there was a rustling in the line. One of my headphones failed completely
Jose Manuel Mendez Duran

Jose

Jun 2025
Verified booking
5/5
Today, June 3rd, we had an unforgettable visit to the Royal Palace of Madrid, English Guided Tour thanks to Carla, our guide of Satguru Travels and Tour. Her knowledge, passion, and warmth brought the history to life in every room we visited at the Palace. Clear explanations, kind attitude, and contagious enthusiasm. An exceptional guide who truly made a difference! 25314403
Teresa Shaw

Teresa

Jun 2025
Verified booking
4/5
Ticket experience was excellent. The only issue was that there was no signage as to where to queue with skip the line tickets so we wasted time initially in the wrong queue.
Thomas Rashbrook

Thomas

Jun 2025
Verified booking
4/5
Follow up service to ensure we could get our tickets and jumping the line.
Costache Ionut Madalin

Costache

Jun 2025
Verified booking
5/5
Everything was very nice and beautifull.
DANIELA GIAZZON

Daniela

Jun 2025
Verified booking
5/5
The reservation was quick and easy. It was most useful , my companion and I got in immediately , while on the opposite side there was an endless line, under the sun, having to get a ticket!!!!
Marc Bolam

Marc

Jun 2025
Verified booking
5/5
The guide was very good. Thankyou.
Michal Pis

Michal

Jun 2025
Verified booking
5/5
David was great tour guide and we enjoyed a lot. Really a good tour and we can just recommend.
Leslie Keefer

Leslie

Jun 2025
Verified booking
5/5
Skip the line is the only way to enter. Beautiful palace.
David Wurz-Hermann

David

Jun 2025
Verified booking
3/5
Guide Marianna was quite good!
Llorca Christophe

Llorca

Jun 2025
Verified booking
5/5
A wonderful visit to this fantastic palace
Joydipta Chakraborty

Joydipta

Jun 2025
Verified booking
5/5
Martha our amazing guide made it very informative and fun with inside stories!
Elena Tosi

Elena

Jun 2025
Verified booking
5/5
Wonderful royal palace!Very useful tickets because there is a much faster and dedicated line for those with passes.We were lucky because there were few people.The ticket was for 3:30 p.m. but they let us in quietly at 2:30 p.m.
Juliette Maria Agnes Zenden e/v Ubaghs

Juliette

Jun 2025
Verified booking
4/5
Beautiful palace with a good guide
Antonio Cifuentes Ibáñez

Antonio

Jun 2025
Verified booking
5/5
Perfect, no problem at all.
Lisa Cheney

Lisa

Jun 2025
Verified booking
5/5
Loved what we were able to see, the tour guide, the listening system, the pace, the length, EVERYTHING! Thank you
Jürgen Brutschin

Jürgen

Jun 2025
Verified booking
3/5
The tour of the Royal Palace was good and the audio guide worked. Unfortunately, the armory was closed. And the skip the line ticket was not as expected. We still had to queue. The location in the email was not exact, we thought there was a separate entrance.
Marie MOREL

Marie

May 2025
Verified booking
4/5
very interesting visit; need to show your tickets several times, but these tickets are not in an app, only in PJ: not practical at all!
Ernesto Eduardo Ruíz Araya

Ernesto

May 2025
Verified booking
5/5
No line in the sun to get in, access was very expeditious. It was also easy to pay for tickets online.
Roisin Farrell

Roisin

May 2025
Verified booking
5/5
So easy to navigate through the lines with this ticket, you would have been waiting a while without it!
Chiara Napoli

Chiara

May 2025
Verified booking
5/5
Row checks fast, free luggage locker
Alain Dufour

Alain

May 2025
Verified booking
5/5
Our guide, Benny, was brilliant and excellent all round. Bravo, excellent guide, very competent
Lyn Beaumont

Lyn

May 2025
Verified booking
5/5
Our tour guide Bennie was great and very informative
Ned m leginsky

Ned

May 2025
Verified booking
5/5
Super guide Javier. Very knowledgeable about all aspects of palace. Small group.
Angela Caban

Angela

May 2025
Verified booking
5/5
Absolutely fantastic and the guide Macarena was phenomenal!!!!! All around wonderful experience 😊
Marie-Christine Cornelis

Marie-christine

May 2025
Verified booking
5/5
Very easy to order everything went correctly. The guide started already from the starting point with facts about the things we walked along until the palace. Further very good guide,pleasant to listen to with nice and funny anecdotes! Highly recommended!
Tania fabiola

Tania

May 2025
Verified booking
5/5
Wonderful experience, incredible palace, architecture, royal objects. Everything was very well organized.
Sally Young

Sally

May 2025
Verified booking
4/5
The palace was very crowded so we waited 30 minutes in line even though we had skip the line tickets. This was not the tour company's fault and they did warn us about the delay and offered refunds for those who didn't want to wait. Our tour guide was very informative and provided a lot of history and co text to what we were seeing on the tour
Edward Bell

Edward

May 2025
Verified booking
5/5
Knowledgeable and charming tour guide.
BRIGITTE LE BLANC

Brigitte

May 2025
Verified booking
5/5
The PALAIS ROYAL IS MAGNIFICENT and well worth the trip.
Luis Manuel da SILVA ALVES - Cécile VARNIOL - Laurent AVRIL - Anne DELTEIL

Luis

May 2025
Verified booking
3/5
The queue breaker wasn't a queue breaker. You have to wait in line for those who have tickets.
antoine Rosenberg

Antoine

May 2025
Verified booking
4/5
Good audio system via the app and i phone
David Robertson Brown

David

May 2025
Verified booking
5/5
Maria was very passionate and explained things very clearly
darinka pafumi

Darinka

May 2025
Verified booking
5/5
living art! the audio guide was easy to follow and super informative.
gerhard schmid

Gerhard

May 2025
Verified booking
3/5
Too many e-mails and questions. The data collected when ordering is excessive
Marianne Midtgaard Nielsen

Marianne

May 2025
Verified booking
5/5
It was good and the audio guide works well
Vanassche Eddy

Vanassche

May 2025
Verified booking
5/5
The highlight of my visit was top
Debora Rose Knott

Debora

May 2025
Verified booking
5/5
The palace tour was wonderful and our guide was great
Deborah Davies Zeyher

Deborah

May 2025
Verified booking
3/5
The palace was beautiful. The tour seemed superficial. We expected more in depth information about the art in the rooms. The space was very crowded and often difficult to find the guide. We liked the guide and felt she was rushed. She had great info about the different kings.
JAN BJ LUPPENS

Jan

May 2025
Verified booking
4/5
This experience was trouble free.
Ethel Muhlstein

Ethel

May 2025
Verified booking
5/5
The guided tour of the Royal Palace was great. And the Palace itself is just stunning.
HELDER A. COUTINHO P. F. SILVA

Helder

May 2025
Verified booking
4/5
The interior of the Palace, shame I didn't visit the gardens
Michelle Wright

Michelle

May 2025
Verified booking
5/5
I was not able to find the PDF tickets with my email confirmation and contacted suppport who were super responsive and helpful. We had a great visit with no problems
Wendy Gootkin

Wendy

May 2025
Verified booking
5/5
Guiders very informative and funny
Antonella Montanari

Antonella

May 2025
Verified booking
5/5
Entry was very quick, fit to begin the tour of a beautiful place filled with so many local and foreign works of art by extraordinary masters and artists
Helen Shue=Yee Lee Chan

Helen

May 2025
Verified booking
4/5
Being able to view everything at our own pace.
Bobby Bennett

Bobby

May 2025
Verified booking
5/5
I Loved the Whole Magnificent Experience...I will never forget this visit as a American visitor it has been well worth the trip to Madrid and this Amazing Royal Palace... Thanks !!!
Stef Boerhout

Stef

May 2025
Verified booking
4/5
Very nice Palace with a good view of the history. Loved it with my Mother, aged 82. Also a great view over Madrid from the palace square! I recommend everybody to take tour in th Royal Palace!
Vivian Oswald Gregory Agera

Vivian

May 2025
Verified booking
5/5
We visited the Royal Palace of Madrid on 9 May using Skip-the-Line Tickets, and it was one of the most enriching and well-organised experiences of our entire trip to Spain. Skip-the-Line Experience: The skip-the-line tickets were absolutely worth it. Even mid-morning, the general queue was long and slow-moving. With our fast-track passes, we bypassed the line entirely and were inside in under 5 minutes. The process was simple — a staff member scanned our mobile voucher, and we were directed straight to security. If you're travelling during high season or with family, this is a great way to save time and conserve energy for the palace itself. Inside the Palace: The Royal Palace of Madrid (Palacio Real) is not only the largest royal palace in Europe by floor area but also among the most opulent. Although the Spanish royal family doesn’t reside here anymore, the palace is still used for official ceremonies — and it shows in every corner. Each room is more breathtaking than the last. Highlights include: The Grand Staircase: Designed by Sabatini, it's an architectural marvel with detailed frescoes and statues. The Throne Room: Absolutely majestic with its red velvet walls, golden lions, chandeliers, and Tiepolo’s ceiling frescoes. The Royal Armoury: A hidden gem, with a stunning collection of ceremonial armour and weaponry — great for history buffs. The Royal Chapel: Beautiful and serene, showcasing religious art and architectural harmony. Banquet Halls and Audience Chambers: Rich in historical detail and royal symbolism, with intricate tapestries and porcelain rooms. The use of audio guides or booking a guided tour is highly recommended — they offer deeper context into each room, the palace’s role in Spanish history, and the artistic significance of what you're seeing. Gardens & Views: Don't miss the Campo del Moro Gardens behind the palace, or the view over Plaza de la Armería. The palace is perched on a hill, so you get stunning panoramic views of Madrid and the surrounding landscape. Practical Tips for Future Visitors: Arrive 10–15 minutes early to allow time for finding the entrance and going through security. Download or bring headphones if you're using an app-based audio guide. Wear comfortable shoes — the palace is large and includes a lot of walking on stone or marble floors. No photos are allowed in many rooms — respect signage. Try visiting early in the morning or midweek for fewer crowds inside, even with skip-the-line access. Restrooms and gift shops are available near the exit — worth a visit for books and royal-themed gifts. Overall Experience: The Royal Palace of Madrid is a must-see. The skip-the-line access made our visit smooth and stress-free, allowing us to focus entirely on soaking in the history, grandeur, and artistry of this incredible place. Whether you’re a fan of architecture, history, or simply curious about European royalty, this experience delivers immense cultural value. A truly memorable part of our visit to Madrid.
Susan Pruijsen

Susan

May 2025
Verified booking
4/5
Marisol took us on a walking tour to the palace and with amusing anecdotes she was able to tell us the history of that part of the city and of the palace with fascination.
C.W.M. van Ginhoven

C.w.m.

May 2025
Verified booking
5/5
Heard so many new things And a very good guide One small minus was that there wasn't much room to sit down.
Ryszard Pachota

Ryszard

May 2025
Verified booking
5/5
The guide was professional and skilled in getting us to all the important places,as with hundreds of visitors at same time in the same room is not easy.
Lene Hauschildt

Lene

May 2025
Verified booking
5/5
Elisa was really good. We enjoy the tour.
Donald HENNESSY

Donald

May 2025
Verified booking
3/5
Our tour guide, Marta, was exceptional, vibrant, thorough and interesting. She managed a large group and some difficult palace staff really well. Our 9.45 am tour was cancelled, which we found out about only when we arrived at the appointed time. Your staff claimed contact was made to inform me of this by either phone or email - but when we checked it was clear we didn't receive any notifications. No apology was offered on the day and no explanation given. Tour was rescheduled to 11.45 Will not recommend your company.
Matea Tea Franić

Matea

May 2025
Verified booking
3/5
The Royal palace is beautiful, amazing to see but too many people, we had skip the line tickets but we still had to wait in the sun to get in and the toilets were awful and dirty, and far too many people at once.
Pamela Legg Cundiff

Pamela

May 2025
Verified booking
5/5
Received the tickets within an hour of my booking, and didn't need to download an app to get them (that would have been a deal breaker). Had no problems using the tickets and the Madrid Royal Palace was absolutely amazing!
INDERBIR ARORA

Inderbir

May 2025
Verified booking
3/5
Nothing to see inside the palace. It was very crowded
Vanessa Dodd

Vanessa

May 2025
Verified booking
4/5
Well worth a visit, good price and get to see a lot of the rooms in the palace. The chandeliers alone are stunning there are loads of them. Would definitely recommend a visit some amazing rooms to see.
Sally squires

Sally

May 2025
Verified booking
5/5
The skip the line tickets made it so easy. The queue was probably 100 meters and we just walked straight in. The palace is a spectacular place to visit, with interesting stuff for everybody. Old masters hang on the walls. With a music room full of Stratovarius instruments. The audio tour is great to listen to and watch (and keep to show others)
Julio Andres Vallejos

Julio

May 2025
Verified booking
4/5
The Palace is very nice. It would need a little more signage and friendliness of the Palace agents.
PATRICIA ARAUJO DA SILVA VASCONCELLOS

Patricia

May 2025
Verified booking
5/5
The guide Aurora was very attentive, especially to my mother, who has reduced mobility.
Anna Rodriguez

Anna

May 2025
Verified booking
5/5
We were more than happy with this gorgeous place.
Vanesa Barravecchia

Vanesa

May 2025
Verified booking
4/5
Good, when I wanted to book by laptop they rejected the payment, by cell phone I could do it with the same card...weird, I comment because sometimes it complicates. When I got there, they wanted me to make the long line was a single to buy and enter ... I understand that it is the responsibility of the Palace. Anyway, I had a knee problem and they let me in showing the medical certificate...so I finally did not queue. The palace is highly recommended !!!!!
Jussara Vidal

Jussara

May 2025
Verified booking
5/5
It was wonderful! You sent confirmations, notices that the event was approaching and I felt all the support. I have to confess that I was afraid after I bought with you because I then saw several complaints from users, but you showed that you provide an excellent service! Thank you so much
Adam Kracke

Adam

May 2025
Verified booking
4/5
We loved the detail, humor and knowledge. We did have issues hearing our guide. The radios cut out often.
LOUISE HORNE

Louise

May 2025
Verified booking
5/5
The tour guide was both funny and knowledgable! Really enjoyed the experience and felt rather smug beating all the queues!
ALOTTA STEFANIA AGNESE

Alotta

May 2025
Verified booking
5/5
I liked the fact that I didn't have to go through the whole queue, which was very long, but get in immediately. I liked the possibility of having an audio guide that I could manage with my phone.
Rossella De Luca

Rossella

May 2025
Verified booking
4/5
Simplified access. Very well thought out audio guide. Very pleasant visit indeed
William John Frilay

William

May 2025
Verified booking
4/5
We enjoyed it very much!ticketing easy. No queue. Tour & audio good
Susan J. Klar

Susan

May 2025
Verified booking
5/5
I like the way our guide she was very knowledgeable and kept the tour moving.
Robin Sam Philip

Robin

May 2025
Verified booking
4/5
Access and the rich decor of the rooms
Faisal M. Alrumaidheen

Faisal

May 2025
Verified booking
5/5
A place to know about the history of Spain and the place. Lots of things to know about and to understand about Spain
Kim Ruigrok

Kim

May 2025
Verified booking
5/5
Beautiful rooms, nice view.
Catherine Mooney

Catherine

May 2025
Verified booking
3/5
guide was wonderful. she added to the experience with knowledge and anecdotes about them which added to our enjoyment. she had a difficult job as there were crowds in the rooms and the number of personal guides and other tour groups made it difficult to see the exhibits. having paid for a tour I expected more space to see the rooms
Arminio Anthony Ribeiro

Arminio

May 2025
Verified booking
5/5
The 1 hour guide that we downloaded was very focused and allowed us to get a very good overview of the Royal Palace given the time constraints
Gleison Gibellato da Silva

Gleison

May 2025
Verified booking
3/5
I expand more time on the queue than the people without tickets
LETICIA GUADALUPE ROMERO FLORES

Leticia

May 2025
Verified booking
4/5
We really enjoyed the experience and it was very nice to listen to the audio guide and enriching.
Joelle Morales

Joelle

May 2025
Verified booking
4/5
Tickets WITH QR CODES were sent to me directly and that worked out phenomenally.
Teresa Kuan

Teresa

May 2025
Verified booking
5/5
Great experience, really worth of what you paid.
Hana Bishop

Hana

May 2025
Verified booking
4/5
The highlight of my visit was the guide who was excellent. The palace was very impressive and I look forward to returning to see new rooms that are due to open in the future.
Christina Fleming

Christina

May 2025
Verified booking
5/5
Our guide Jose was excellent - well informed and entertaining. It hugely added to our visit to the palace.
Valeria Serrano Parot

Valeria

May 2025
Verified booking
5/5
The ambiance of the place was perfect and Sergio was great!!!
JOAO DEHON CAPIBARIBE PEREIRA

Joao

May 2025
Verified booking
5/5
What surprised me most was the beauty of the place we visited
Pero Šimundža

Pero

May 2025
Verified booking
5/5
Great guide, interesting tour and the palace is amazing.
Desmond Dickson

Desmond

May 2025
Verified booking
3/5
Overall, purchasing an advance ticket to beat the queses was good. But the armoury was closed as was the pharmacy. No notification in advance, or on arrival and only informed when you arrived at the entrances to these parts of the Palace. I appreciate cancellations may occur but to the only advised by a sign at the entrance needs to be improved.
DELALOY Nicolas et DELALOY Martine

Delaloy

May 2025
Verified booking
3/5
no ticket to cut the queue we queued longer than people without tickets
MARIA ESTHER SAMANO CABALLERO

Maria

May 2025
Verified booking
5/5
Did not have to wait in line, it was quick and easy to access. The Palace is beautiful and full of wonderful art and history. The personnel was helpful and very kind and attentive.
Oriana Varcoe

Oriana

May 2025
Verified booking
5/5
David was an informative, engaging tour guide and made the palace tour highly enjoyable - in total there are hundreds of rooms in the Palacio Real but with the rooms selected for us to visit, I didn't feel like anything was skipped over or that we missed out. A lot of interesting history condensed into a worthwhile, fun tour!
Rebecca A Gold

Rebecca

May 2025
Verified booking
3/5
We liked that we were able to skip the line. We would have preferred a tour that had left on time (10am) and had gone directly to The Royal Palace, Although Laura was very sweet and patient, we found her English difficult to understand to the point that my husband just turned off the audio. Still, we made the best of it and were glad we went.
Stephen west

Stephen

May 2025
Verified booking
5/5
The workmanship on the palace was spectacular and the detail of the work. We strolled through the Palace at our own pace and enjoyed every minute. Still coming to terms the age of everything inside. I come from Australia which is only 250yrs old.
Maria Ivanova Hagzhyiska

Maria

May 2025
Verified booking
5/5
Everything was ok We had no problems getting into the palace and using the audio ged
Mildred Muñoz Emmanuelli

Mildred

May 2025
Verified booking
5/5
There was a long line and thanks to the fact that I had bought the tickets in advance I didn't file and got in quickly. I recommend it.
John Arbuckle

John

May 2025
Verified booking
4/5
Friendly and entertaining guide. Impressive palace. Took too long for tour to begin with waiting for all guests to arrive, walking to the palace, going through security, distributing headsets.
Frank-Gerrit Hecht

Frank-gerrit

May 2025
Verified booking
5/5
Everything went well, anytime again
Chellie Keenan

Chellie

May 2025
Verified booking
5/5
Beatriz was great, taught us a lot about madrid history in an entertaining way
Tanja Kubitza

Tanja

May 2025
Verified booking
5/5
Visiting the Royal Palace of Madrid was definitely one of the highlights of our time in Spain. This was a great experience and the tickets really did help in skipping the long lines to purchase tickets on side. There was still a bit of waiting involved ahead of security screening but it wasn't very long at all. It's Europe’s largest functioning royal palace, with over 3,400 rooms! While the Spanish royal family no longer lives there, it’s still used for official ceremonies. The royal banquet hall was especially impressive. We were surrounded by lavish gold detailing, frescoed ceilings, velvet walls, portraits, musical instruments and so much more. The Throne and Porcelain Rooms were my favourites. It truly felt like stepping into a different world, one of unimaginable wealth and grandeur. I was positively surprised that they now allow visitors to take photos! Highly recommended
Simona Fonio

Simona

May 2025
Verified booking
5/5
The Royal Palace is rich and lavish, beautiful to visit. I suggest everyone skip the line tickets because there was a very long line for those who purchased them on site
Mark Hunter

Mark

May 2025
Verified booking
3/5
Powercut in Spain on 28th April meant our train from Murcia did not leave the station. The subsequent Internet and mobile phone network prevented notification. Whilst we travelled to Madrid on 29th April by train we arrived too late to be able to take a tour of the palace. Not really Headout's fault but the train operator and rail company both automatically refunded costs.
Cornelia van Vugt

Cornelia

May 2025
Verified booking
5/5
The only way to still get tickets waa well arranged.
MICHAEL AXE

Michael

May 2025
Verified booking
5/5
Beatrice wit and charm added greatly to the experience.
Walter Colson

Walter

May 2025
Verified booking
5/5
Nice guide and a royal tour
ANA MARIA SABROSA GOMES DA COSTA NOGUEIRA

Ana

May 2025
Verified booking
3/5
The guide Maria was EXCELLENT, very good and helpful. However, in the ticket email the address was P Isabel II and the meeting for the guided tour was at P Carlos III. Different addresses, which meant we almost missed the tour. That was very bad.
Jhymy Alexander Delgado Cevallos

Jhymy

May 2025
Verified booking
5/5
Great! Recommended 100% great guides and cordial treatment, very friendly. Thank you!
Aleksandar Milovanovic

Aleksandar

May 2025
Verified booking
5/5
Ticketing where perfect, just to note to all, do not plan to come in last minut ...
Charlotte Grethe Beier

Charlotte

May 2025
Verified booking
5/5
Our guide was just great
Giuditta Serrao

Giuditta

May 2025
Verified booking
5/5
Sergio, very knowledgeable guide. He managed to involve the whole group and make them immerse themselves in Madrilenian history.
linda au

Linda

May 2025
Verified booking
5/5
Skip the line was the best feature as unknown to us we booked on Madrid Day ( a holiday).
Katharina Martina Keßler

Katharina

May 2025
Verified booking
5/5
👍🏻 der Reiseführer 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻🍀🍀🍀🍀🍀🍀🍀👍🏻👍🏻👍🏻👍🏻👍🏻
Silvia Palazzolo

Silvia

May 2025
Verified booking
4/5
I really appreciated the convenience of being able to skip the line, which I n fact was quite long. Unfortunately, the entrance for those with these types of tickets was not well indicated and we lost some time getting our bearings. Still, positive experience
Tiberio Pacianti

Tiberio

May 2025
Verified booking
5/5
Everything was fine. We did not wait in line. It was easy to make reservations and the directions were accurate and correct
Arijit Dutta

Arijit

May 2025
Verified booking
5/5
The vivid explanation of the tour guide and her friendly demeanor
Aurora Sofia Teixeira Vieira

Aurora

May 2025
Verified booking
5/5
The Royal Palace of Madrid is really beautiful, you shouldn't miss the opportunity to visit ☺️
OlgaLucia M Ferreira

Olgalucia

Apr 2025
Verified booking
5/5
We really enjoyed Marisol as a guide; she is well spoken, knows her history and is quirky. We would have liked to spend a bit more time in each room but other than that it was very interesting.
PRANDONI ADRIANO

Prandoni

Apr 2025
Verified booking
5/5
The precision and professionalism of the person who guided us!
Huibert Velthuizen

Huibert

Apr 2025
Verified booking
4/5
With tickets quicker access and therefore not having to queue for a long time
Albrecht Michael Schäfer

Albrecht

Apr 2025
Verified booking
3/5
We had problems finding the fast track entrance, otherwise good as expected.
Mara calzolari

Mara

Apr 2025
Verified booking
4/5
Very interesting visit to the royal palace with the history of the Bourbons, unfortunately in English or Spanish only.
Mariana Ivanova Todorova

Mariana

Apr 2025
Verified booking
5/5
Everything was perfect ! The Palace of Madrid is very beautiful place!
Tanja Schwienbacher

Tanja

Apr 2025
Verified booking
4/5
The building and rooms are very impressive. Audio guide was good
Chrysostomos Mavridis

Chrysostomos

Apr 2025
Verified booking
4/5
The Royal Palace is a Great Location for everyone!
Brigitte Kuttelwascher

Brigitte

Apr 2025
Verified booking
5/5
Quick admission, good information with the audio guide
Ellen Lammers

Ellen

Apr 2025
Verified booking
4/5
Enough time and the guide tells is a lot!
Thomas Bugge

Thomas

Apr 2025
Verified booking
4/5
Helpful staff, both at the entrance and in the exhibitions.
Rafaela Caetano Jacome

Rafaela

Apr 2025
Verified booking
4/5
The tour with Marisol was great! She explained everything really well, and in addition to visiting the palace, we also walked through some streets in Madrid’s old town and uncovered a few hidden stories. The palace is absolutely stunning, and I highly recommend the visit!
Jonathan Portelli

Jonathan

Apr 2025
Verified booking
4/5
We loved the Madrid Royal Palace tour with Headout. The tour started with a short walk from the Headout ticketing office to the palace and David the tour guide was very nice and very informative.
Aleksandra Bogomaz

Aleksandra

Apr 2025
Verified booking
5/5
Due to the blackout the palace was closed. Please instruct us about the refund policy, as we had to return home and rescheduling is not an option. Thank you.
Dorothee Kasten-Pietsch

Dorothee

Apr 2025
Verified booking
4/5
I was confused for a long time as to why I didn't get anything to print out. That might have made my travel preparations a little more relaxed. For a long time I thought I had been taken in by a fake
Eunyoung Choi

Eunyoung

Apr 2025
Verified booking
5/5
Buying on line ticket was great.
Giuseppe Garofalo

Giuseppe

Apr 2025
Verified booking
5/5
Beautiful building, practical and very useful audio guide
Tanja Oosterbaan

Tanja

Apr 2025
Verified booking
5/5
The guide had a very good and clear story with lots of extras about the history. She did it in a very engaging way.
Gianna Herrera

Gianna

Apr 2025
Verified booking
5/5
The guide was very clear and provided very interesting information. Plus we didn't have to wait any time at all. It was worth it
JANET MARCHAND

Janet

Apr 2025
Verified booking
3/5
I cannot work out why 4 senior tickets at E7 comes to E63 even with booking fee. Once in the first door there is another ticket check across the courtyard. My ticket would not load again and we were almost turned away. Will probably not use this system again. Sorry
Lucian Ovidiu Bejan

Lucian

Apr 2025
Verified booking
5/5
Efficient group gathering, great guide.
Marco Autunni

Marco

Apr 2025
Verified booking
4/5
The rooms that can be visited are not many but some are really amazing and definitely worth the visit. Only negative note is that they should limit the number of visitors because the rooms were really too crowded. Experience with headout unimpeachable.
Roberta Riccelli

Roberta

Apr 2025
Verified booking
5/5
Super guide !!! Prepared and nice ! Nice experience
Timothy Soanes

Timothy

Apr 2025
Verified booking
3/5
I wasn't expecting a long uncertain wait outside the office or the pre-tour before the venue. The actual tour of the Royal Palace was what I was expecting.
Gerardo Martin Sequeira

Gerardo

Apr 2025
Verified booking
5/5
The care and maintenance of the Palace's facilities
Duncan Thomson

Duncan

Apr 2025
Verified booking
5/5
The Royal Palace is magnificent. Every room is superb with fantastic chandiliers, paintings and furniture
Laurence Peschaud

Laurence

Apr 2025
Verified booking
4/5
Very pleasant visit. The queue cutter: top! big time saver and the audioguide: I recommend it, very interesting. Thanks to headout for this reservation.
Stefan Mennerich

Stefan

Apr 2025
Verified booking
5/5
The guide Beatrix was simply super! Friendly and extremely knowledgeable!
christopher  williams

Christopher

Apr 2025
Verified booking
5/5
Short informative walk to palace Easy quick access into the palace as described. Well paced walk thru the rooms with guide giving history
Louiza Milou Franke

Louiza

Apr 2025
Verified booking
5/5
The tour had a really nice length and the guide was very friendly.
François PAREAU

François

Apr 2025
Verified booking
5/5
What a pleasure! Thanks to Béatrice!
Ria Schommartz

Ria

Apr 2025
Verified booking
5/5
Easy handling with the tickets, nice guide
Marie-Christine VAZQUEZ

Marie-christine

Apr 2025
Verified booking
5/5
Very good memories. Line-cutting tickets allowed us to enter the palace very quickly. We really enjoyed it. We recommend it.
Merav Braha

Merav

Apr 2025
Verified booking
5/5
מיקום המלון מצויין. מרכזי ביותר. החדר היה נקי ומאובזר, ארוחת הבוקר מעולה. ביקשתי צ׳ק אאוט מאוחר והם אישרו ללא תוספת תשלום (עד14). צוות המלון היה אדיב. חוויה נהדרת
Paolo Peroni

Paolo

Apr 2025
Verified booking
3/5
It was interesting but one part of the visit was interdicted and very poorly signaled on the site and not signaled at the time of purchase
Elizaveta Fridel

Elizaveta

Apr 2025
Verified booking
5/5
It was very easy and we really avoided a huge queue and went straight to the Palace.
kim warburton

Kim

Apr 2025
Verified booking
5/5
Sarah was an amazing guide. She knew so much about history and art. Very lively with lots of terrific stories made the tour really interesting. The palace is definitely worth viewing.
Danijela Ljujic

Danijela

Apr 2025
Verified booking
5/5
Everything was ecxellant! Thank you❤️
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