Royal Palace of Madrid Skip-the-Line Tickets

12,031 reviews

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These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.

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Guests from United States, Italy, France and over 10 countries have loved this experience

What our guests say

Luis

Jan 2026

Verified booking

We visited the Royal Kitchens and I thought it was amazing. The guide gave clear and entertaining explanations of each area, as well as the function and characteristics of the furniture and utensils. Then, the visit to the palace itself was quite entertaining. We went through the different rooms, with paintings by Goya and other artists from the 18th and 19th centuries, frescoes on the ceilings, and wonderful tapestries on the walls. Ballrooms, dining rooms, throne room, etc. Everything had signs explaining what was in each room and how it was used by the different kings of each era. A visit that will leave you with fond memories.

Donovan

Jan 2026

Verified booking

The Palace was majestic and having booked our tickets online saved us from standing in a 3 hour line. Every room within the Palace was indicative of the gradeur and royalty of the Spanish monarchy. We did a self guided tour which allowed us to go about and explore at our own pace. Thank you Headput for the smooth experience.

Helen

Jan 2026

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Our guide was knowledgeable and engaging. Joining a guided tour also meant we skipped the queue. The use of the headsets means you can hear the guide really well also. I find guided tours an enjoyable way of experiencing local attractions and less tiring than self managing.

Maris

Jan 2026

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Online shopping helps you save time and money everywhere. Plus, you can plan your time better. A beautiful palace, well presented with evocative exhibits. It's worth spending at least half a day there.

Henricus

Jan 2026

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Thanks to our pre-booked tickets, we were able to walk straight through without waiting, while there was a long line for those without tickets. The palace is beautiful and a little overwhelming, with so much splendor and pomp.

Ana

Jan 2026

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It's a nice, short walk. The descriptions of each room are well summarized. It's a shame that there is no internet available for visitors. Everything is very nice, including the palace and the surroundings.

Sara

Jan 2026

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In less than 5 minutes we were in. I thought I had the audio guide included instead, but that was not a problem

Alessandra

Jan 2026

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I found this app by chance. It was a stroke of luck! We had a great time. We'll use it for our next trips! ;)

Oustamanolakis

Jan 2026

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This guided tour was an absolute experience for us! First of all our guide, Sergio, was very friendly and explained many Madrid-related facts in detail. The guided tour started on time, with introducing ourshelves and the country of origin. The walking tour towards the Royal Palace was also a great surprise, since it was a very good chance to learn many aspects of Madrid's historic places. Later, the palace guided tour was very well organised, with detailed presentation of every room, leaving plenty of time for photos. In general, I would absolutely suggest Headout for a guided tour as well as we will also choose it again for a guided tour in the future.

Harpreet

Jan 2026

Verified booking

We booked a skip-the-queue guided tour for the Royal Palace of Madrid and it was absolutely worth it. Entry was smooth and stress-free, saving us a long wait, especially during a busy period. The guide was knowledgeable, engaging, and provided great historical context that really brought the palace to life. A well-organised experience and excellent value — highly recommended.

Lynn

Jan 2026

Verified booking

As a musician, discovering that the Royal Palace of Madrid has a beautiful quartet of Stradivarius instruments as well as a 1692 Amati double bass was a huge surprise. They are absolutely stunning and in beautiful condition. It's well worth the price of admission to see these gorgeous instruments as well as the stunning interior rooms and artwork inside the Palace.

Arthur

Jan 2026

Verified booking

Our tour guide Sylvia was absolutely delightful!!! Es muy muy simpatica!! We felt like we had a connection with her. That, coupled with her extensive knowledge of the Palace, resulted in a wonderfully delightful way to spend the afternoon. Many thanks to you for making her available, and I hope we are able to have her as a tour guide again!!!!

Karisia

Jan 2026

Verified booking

Cada lugar del Palacio nos hace imaginar como es ese ambiente de la vida de la realeza. Te transporta a ese mundo y es tan emocionante que quieres buscar información de ese mundo distinto a como viven las personas que no tienen el privilegio de vivir de esa forma. Todo es hermoso te sorprendes con cada detalle de cada lugar que entramos.

Roberta

Jan 2026

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Ho utilizzato Headout per acquistare il biglietto d'ingresso al Palazzo Reale di Madrid e scaricare l'Audioguida. Entrambi i servizi sono stati molti utili. Con il biglietto online sono entrata subito al Palazzo senza fare la coda (abbastanza lunga) per acquistare il biglietto in loco. Un servizio molto utile

Lisa

Jan 2026

Verified booking

Our guide for the Palace Tour was called Leire and she was very good. Her knowledge was excellent and the information she gave us was very helpful. She spoke clearly with very good English. My husband & I enjoy the Palace tour and would recommend it to anyone.

Miguel

Jan 2026

Verified booking

The process of getting the tickets was very easy. The guide arrived on time at the meeting point. Excellent guide—very pleasant and communicated very well. He made the tour very interesting. Overall, an excellent experience.

Gerard

Jan 2026

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The personal headphones made this the best tour Ive been on. No matter how far behind the guide I was still able to hear her clearly. Our guide Lydia eas great. She gave us just the right amount of time to enjoy each stop.

Sergio

Jan 2026

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Skip the line tickets , needed in the New Year period .the guide Ferdinand very clear in explanations is helpful , perfect experience and the palace is worth the visit for the content it shows

Miguel

Jan 2026

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So easy to use Headout and get tickets this way. There are no excuses to see what you want to visit. The fast you get your tickets more chances to go where you want. Have a nice visit 😊

Tara

Jan 2026

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Our tour guide was very friendly and made for a very exciting morning with his relaxed manner. We had a lot of fun and saw much more than we expected :)

Cinzia

Jan 2026

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The palace is well preserved and really regal! The guide gave us a lot of information without boring, bravo!!!I recommend the site visit with a guide is just a value added

Silvia

Jan 2026

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Despite the large number of tourists, the service was impeccable, with great professionalism and speed in carrying out the checks. Well-organized tour of the palace.

Numeroli

Jan 2026

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Very good organization, no waiting at the entrance. the guide Fernando very kind and knowledgeable. Also appreciated the trivia told on the short ride to the palace.

Lucian

Jan 2026

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we had a very funny guide Rodrigo, which made it such a nice experience, combining history facts with jokes, very entertaining. everything was well organized, no issues.

Stavroula

Jan 2026

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Raphael was an excellent guide - engaging, friendly and knowledgeable. He shared many interesting stories with us. There was a good pace to the tour. Thank you.

Daniel

Jan 2026

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I found it a very interesting visit that enriches the knowledge and culture about Spanish royalty by connecting royalty to citizenship.

Crevecoeur

Jan 2026

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The guided tour was perfect: meeting place. Very friendly guide. Timings respected. Information and follow-up on the app. I recommend it.

Stan

Jan 2026

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Very nice, a successful visit with a very friendly and knowledgeable guide. For anyone it is an experience not to be missed that will stay in your memory!

Alena

Jan 2026

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Impressive palace, the guide also told many interesting stories about the royal families, it was pretty interesting tour. I would recommend it

Franca

Jan 2026

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There was a line up for entry when i arrived but it moved quicky. Every room just took my breath away! A must do... A very memorable moment!

Francesco

Jan 2026

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Al ingresso a parte i dovuti controlli sono entrato quasi subito e acquistare i biglietti è stato davvero semplice, servizio ottimo!!

Teodora

Jan 2026

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Digital audio guide should have been provided, but that didn't happen. Despite the complaints the support team refused to activate it

Ioannis

Jan 2026

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We liked the hostess Elena....she did great work...she was unstoppable she gave us all this knowledge...her tour impressed us!

Sima

Jan 2026

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I could not find the ticket to Palacio Real anywhere else and Headout had available tickets for me.

Yartseva

Jan 2026

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Entrance without queue! Guide 👍🔥😍 Loved it all, thanks 🙂

Jennifer

Jan 2026

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smooth entry and cheaper tickets

Virginie

Jan 2026

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The guided tour is well worth it, and well done to our guide, who was very friendly and interesting 🙏

Philippe

Jan 2026

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Time-saving thanks to the queue-cutting ticket. Interesting visit

Soyard

Jan 2026

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A magnificent place to visit. The downloadable audio guide adds real value to the visit.

Cristiana

Jan 2026

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Quick entry, very convenient, and cheaper than other tickets that can be purchased online.

Veronica

Jan 2026

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! No wait in the line and we could wander the grounds freely. Great way to see the palace!

Inigo

Jan 2026

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We had a great time and the guide knew the history very well, we enjoyed it very much.

Xiaomei

Jan 2026

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it was vey good and easy to get into the Royal palace and thank you so much.

Sanchez

Jan 2026

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We went straight in without having to wait in line, and everything worked out very well.

Pete

Jan 2026

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Fabulous palace. Absolutely amazing. How the other 0.01% live.

Nicola

Jan 2026

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Spectacular day at the Royal Palace – a unique experience

Edvaldo

Jan 2026

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Excelent tour!!! Very informative and instructive!!

David

Jan 2026

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Lydia was an excellent and knowledgable tour guide

Ahmed

Jan 2026

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Nice tour , you should learn about the history

Felice

Jan 2026

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Beautiful palace to visit absolutely

Stefanello

Jan 2026

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Very kind and knowledgeable and smiling guide

Cristina

Jan 2026

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Very useful service and affordable price!

Mihaita

Jan 2026

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A guided tour that worth the money

Eleni

Jan 2026

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Η ξεναγός μας ηταν εκπληκτική !

Sumera

Jan 2026

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The guide was very informative

Luigi

Dec 2025

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It is difficult to describe the magnificence of this Royal residence; one absolutely must visit it to understand Spanish history and pride. It was very flattering, as an Italian/Campan, to find there many masterpieces by painters and craftsmen from the Kingdom of Naples. Special thanks to our guide, Daniel, for his professionalism.

Nadia

Dec 2025

Verified booking

I saw the Royal Palace in Madrid. Great experience, the skip the line ticket very helpful. Only flaw I didn't realize that the audio guide was only available on the app and not physically provided during the visit.

Daisy

Dec 2025

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The experience was amazing! The palace is incredibly wide and every room is jaw dropping. With designs sceulpted and very detailed paintings. My favorite part was the dining area, I only saw it in movies.

Saw

Dec 2025

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once enter, we were lead to join a guided tour group to visit the kitchen area. What we didn't know is the group leader speak only in Spanish (I think) and the tour took almost 40 min. Luckily we don't have tight schedule, if not, we may not have time to visit other more important places. After the kitchen tour, we were brought to exit without knowing what to do next. we have to ask around to find our way to continue to visit main places of Royal Palace. Regarding the Royal Palace, Tumb UP!

Vacharee

Dec 2025

Verified booking

I book the tour just 2 days in advance because I cannot find a ticket on an official website anymore. I think it is a very good decision as you don't need to wait for a long queue in front of the palace. Guide is very professional and funny. The tour takes around 2 hours, and start from city centre (Place Mayor). Then. we walk to the Palace and our guide explains history of Madrid along the way before we start to learn about spain monarchy. Highly recommend.

Tejas

Dec 2025

Verified booking

The guide though knowledgeable was not able to handle such a big group. We felt very rushed and couple of times had to find where the guide was as we were not able to hear him. Other experiences we have had with such tours, the guide use to wait for everybody to come, this one was rushed as if he just wanted to finish the tour.

Michele

Dec 2025

Verified booking

Knowledge of Diana was great, made whole trip entertaining and educational bringing to life Spanish royal history. One small thing, no sign on arrival so confusing as to where guide was. Queues were enormous so picking this trip was very worthwhile bypassing them with group entry.

Michela

Dec 2025

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All perfect!!we chose the Prado Museum and Royal Palace Combo in Madrid. We literally skipped the very long lines and once inside we purchased the audio guide directly at the desktop as I had not taken it when purchasing tickets.

Antonio

Dec 2025

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It was an interesting experience, the guide was friendly and very professional The palace is very beautiful and depicts a very rich era in Spain

Anshuman

Dec 2025

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The tour was good, the only request is that if the palace gates close by 4.45 pm, the last slot should be kept at 4 pm as the police rushed tge visit.

Ivditi

Dec 2025

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The skip the line tickets are very convenient, we accessed easily, the Roayl Palace is truly an exceptional experience and must see in Madrid.

Tracey

Dec 2025

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Excellent. Our guide was brilliant, very knowledgeable, friendly, funny and made the tour feel very personal. Would definitely recommend.

Madlen

Dec 2025

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Unfortunately, there is a little less to see than I had hoped. If you compare it with Potsdam Sanssouci Palace, there is more to see in Sanssouci.

John

Dec 2025

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The line for tickets was 3 blocks long. We were able to go to a special line and waited less than 5 minutes. A great time saver!

Serif

Dec 2025

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Great time and greatest palace I have ever seen no doubt if you take the ticket via internet before you visit you may enter fast

Joel

Dec 2025

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It was a great experience with the guided tour for both me and my wife. The Guide was very professional and accomodating.

Mrs

Dec 2025

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Wonder full experience we had to queue for security but really nice staff

Simon

Dec 2025

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Super nice. Really many rooms and also well explained with the audioguide.

Marijana

Dec 2025

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We didnt wait in the line, maybe 10 to 15 min. The palace is beautiful.

Rohit

Dec 2025

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Very short queue while non ticket holders queue was quite long

Halima

Dec 2025

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It was a wonderful experience. Thank you

Milena

Dec 2025

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Good guidance organization and timing

Pablo

Dec 2025

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we passed immediately in spite of the queue that had no entrance... and since there were shifts, the visit was not crowded...

Michel

Dec 2025

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Perfect, very long queues with no queue cutters. Better to think about this when planning your visits.

Ricard

Dec 2025

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Our guide was very pleasant and his explanations were very clear. Thank you for this experience!

Marquestaut

Dec 2025

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Even though I had to take the tour in English, being French, it was a great visit, well guided by Martìn.

Davide

Dec 2025

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Very good guide with easy-to-understand English very knowledgeable and professional and patient.

Alexandre

Dec 2025

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We loved the tour, the guide explained everything impeccably! The Palace is beautiful inside.

Adriana

Dec 2025

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There was a line and moving slowly, but the staff made it easy and very pleasant.

Milica

Dec 2025

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The Palace is beautiful, everything went fast and in order, def worth the visit :)

Angelini

Dec 2025

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Beautiful building but no one warned me that the armory was closed

Alessia

Dec 2025

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Beautiful palace and especially very good our guide

Iain

Dec 2025

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We avoided a long queue for tickets and the booking was simple.

Ethan

Dec 2025

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The palace is a must see and we had zero line to wait in!

Anouar

Dec 2025

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Very practical queue-cutting ticket to avoid waiting in line

Kurt

Dec 2025

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Beautiful place. A must see if you're visiting Madrid

Narayan

Dec 2025

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ticket available in short duration without any premium

Vincenzo

Dec 2025

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Everything and also how it is organized

Adan

Nov 2025

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I had an absolutely incredible experience touring the Royal Palace of Madrid and the Prado Museum with Andrea. She was amazing from start to finish—full of great energy, extremely knowledgeable, and truly passionate about the history and art she shared with us. As a solo traveler, I especially appreciated how thoughtful she was in making sure I felt included and part of the group. She has a real gift for creating a welcoming, comfortable atmosphere while still delivering a top-tier tour. Andrea made every moment fun and engaging, answered all our questions with ease, and added so many fascinating details we never would’ve discovered on our own. Her enthusiasm was contagious and truly elevated the entire experience. If you’re visiting Madrid and want a tour that’s both informative and super enjoyable, Andrea is the guide you want. Highly, highly recommend!

James

Nov 2025

Verified booking

We had an enjoyable and knowledgeable tour with Raphael. We loved his stories, the information he provided on our walk to the Palace and while we were in the Palace. Skipping the queue was great and he always position us well. Very interesting Royal families! We headed back to the Markets after visiting the gardens of the Palace. Thank you Raphael for an enjoyable morning.

Nisi

Nov 2025

Verified booking

The truth is that in every corner of this palace, time seemed to have stopped to contemplate its own work, which was beautiful. But as I walked through its corridors, I somehow understood that I was also part of that suspended eternity. I was absorbed by every corner of this palace, where every moment contemplating its beauty felt eternal.

Mehul

Nov 2025

Verified booking

Royal palace is so huge with approax 3500 rooms. And all rooms had different concepts and expnsive architectures. It was so well maintained and your guide was also with very good knowledge of the Royal palace history. Really we enjoyed a guided tour. We are satisfied with the Headout company who booked our Royal Palace tour. Thanks, Mehul Mehta from India.

Sheryl

Nov 2025

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Our tour with Beni was amazing. Beni had a thorough knowledge of the Riyal family and its history through time. The palace was overwhelming. The silk patterned walls were amazing in each individual room and the chandeliers. Loved every minute of the tour. Beni made sure we were together as a group.

Erzeng

Nov 2025

Verified booking

The use of blue tooth ear phone was a great improvement of tour experiences. we can view while listen to tour guide explaining even in the crowd of multiple group presnet. The tour guide was very patient and knowledgeable about the Royal Palace. We are truly enjoy our tour.

Caroline

Nov 2025

Verified booking

It got me in which is what I wanted. The guide was pleasant but I struggled with the earpiece. The palace is astonishing but unbelievably busy so that effectively you are in a long queue from start to finish. These are the reasons why I have given an average score of 3/5.

Leoni

Nov 2025

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We really enjoyed our visit to the royal palace in madrid ,absolutely stunning ,beautiful rooms and you could take photos which surprised me . Would definitely recommend buying tickets before you go as the waiting lines were massive.

Tanner

Nov 2025

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Went on a Saturday, so it was a little crowded but was able to skip the majority of the entry line with the tickets. The palace was very impressive with many rooms to see. Amazing architecture and artwork!

Torrisi

Nov 2025

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Absolutely useful. I recommend it to everyone. The line is very long and discourages the unwary traveler. I am satisfied for having purchased the skip-the-line tickets in advance.

Ioannis

Nov 2025

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The guided tour was late at about half an hour without having notice or explanations but only after we asked what has happened. That proclaimed us delay to our daily program

Emily

Nov 2025

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Smooth, great information and stories, our tour guide was so knowledgeable but also didn't overwhelm us with too much so it was just the right amount!

Rety

Nov 2025

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We bought a ticket with a visit to the kitchen and palace at 2:50 pm and the palace closed at 4 pm, so the visit was very short.

Sarah

Nov 2025

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Walking inside feels like stepping into a different era. The rooms are massive, richly decorated, and full of details it took us into historical era

Magnus

Nov 2025

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Knowledgeabel and friendly guide. Technical problems with the radio and fast walking made it dufficult to catch up at times.

John

Nov 2025

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Best tour guide ever ! She was so knowledgeable, spoke English clearly and moved the group slowly at a perfect pace.

Michiko

Nov 2025

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Our guide, Beatrice, was great. She explained things really well and was informative and entertaining.

Shuxai

Nov 2025

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the palace was amazing, we paid the audio but we could not use it, the APP was not working

Leslie

Nov 2025

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Great tour, just long enough and guide was easy to understand and knowledgeable

Judith

Nov 2025

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We have friends coming to Madrid, the Royal Palace is our first recommendation.

Minzhi

Nov 2025

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The guide is knowledgeable and wentbover time for us, much appreciated.

Rachel

Nov 2025

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It was great getting a behond the scenes look at the Royal Kitchen!

Manuel

Nov 2025

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Everything was very easy. I didn't have to wait in line at all.

Hristina

Nov 2025

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Great experience, more beautiful inside than Versailles.

Antea

Nov 2025

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Great guide, friendly and knowledgeable!Good choice

Richard

Nov 2025

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Really fun, action packed and insightful

Klaudia

Nov 2025

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All very nice, a super cool visit.

Olivera

Nov 2025

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Everything is great. We are enjoying

Filip

Nov 2025

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Splendour of the pallace and a guide.

Marija

Nov 2025

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It was great . Good plase to visit

Fernando

Nov 2025

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Easy access. No complications.

Enrica

Oct 2025

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I had the most wonderful experience visiting the Palacio Real in Madrid with Paco as my guide. He was incredibly knowledgeable, passionate, and made the history of the palace come alive. Every room had a story, and Paco shared fascinating details that I never would have noticed on my own. His explanations were clear and engaging, and he made sure I had time to really enjoy each part of the visit. It was the perfect mix of culture, art, and storytelling — easily one of the best tours I’ve ever done.

Frances

Oct 2025

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We really liked the walking tour prior to our visit to the palace taking in historic places and information. Our tour guide Beatrice was fantastic! Funny, engaging and very knowledgeable. We really enjoyed the place tour and would recommend.

Giacomo

Oct 2025

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Nice tour starting from the streets of Madrid and ending at the palacio real. Sergio was easygoing and personable. He knew how to make himself heard in a very simple way. Truly recommended.

Maria

Oct 2025

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The visit to the Royal Palace is a princess fairy tale! Very nice everything, we loved it, we also visited the kitchen, it was sensational the explanation!!!!!

Corneliu

Oct 2025

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Most funny was the Parade of ships and goats in the center of Madrid, but also the beautiful palace which has a wonderful history and beautiful rooms.

Evelyn

Oct 2025

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The palace was very interesting. The rooms and artifacts were amazing. Our guide was very knowledgeable and enthusiastic. I enjoyed listening to our guide when I could hear him. Unfortunately, the headphones kept going in and out, and I missed a lot of what he was saying. The organization at the beginning of the tour could have been better. Instead of standing and waiting for everyone to arrive and then going in one by one to check in, it would have been better to have people check in as we arrived. This would have wasted less time at the beginning, and since we were a large group, we wouldn't have had to stand around on the sidewalk waiting so long. As I stated earlier, the palace itself was amazing. But again, organization could have been better. This was not necessarily the fault of our tour guide. As expected, it was crowded (10am tour) with several tour groups being admitted at the same time, which caused groups to be intermingled and made it difficult to stay with one's own group. Our guide attempted to keep us together, but this caused him to sometimes move quickly into the next room and describe things in that room before members of the group were able to catch up due to congestion. Along with the headphones going in and out, it was somewhat challenging at times to keep straight what was what. Despite these inconveniences, I still enjoyed seeing the palace, but wish I could have done it at a little slower pace with better headphones.

Nikolaos

Oct 2025

Verified booking

Sergio was simply amazing, possibly the best guide we had ever encountered. His education in Art and History served him right, while, at the same time, he took time to know the group, had the right balance of jokes and substance, was smart and always connected the dots, when people asked questions, as to why they were asking them and what they really meant, and also how their questions were linked with their background and historical context of their own countries' history. Ask for Sergio and you will not regret it. Nikos M. (CL => Chamions League)

Kate

Oct 2025

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I really enjoyed the tour of the Palaccio Real and the guide was very knowledgeable. However due to limited mobility I arranged to meet the tour at the Palace entrance . However I had to wait for 35 minutes with no resting place before the guide and tourists arrived. The actual Palace tour took nearly two hours so I was exhausted. Despite the extra time required (and energy) , I recommend a visit to the Palaccio Real

Lindsay

Oct 2025

Verified booking

Walked right past the line and into security. The palace was beautiful and my 3 teens all enjoyed it. I would have researched the kitchen experiencce add on if I had known about it, at least for one daughter. The armory was closed when we were there, that would have been interesting. Also should have downloaded the audio guide. But there were signs that explained the rooms well.

Nigel

Oct 2025

Verified booking

My tour of the palace was amazing. The tour group was relatively small with only I think 8 of us which was good. The tour guide was very knowledgeable about the palace. Naturally the palace itself was full of people and many other tour groups. But I still found that I could see everything and didn't feel like it was too overwhelming.

Valérie

Oct 2025

Verified booking

Convenient to get in, as you already have your ticket. But I couldn't load the audio guide onto my phone. I had to take 1 on the spot and pay for it. The other participants in my group were having trouble with the commentaries, as not everything downloaded correctly depending on the room.

Stephen

Oct 2025

Verified booking

We were in a small group of 6 people ,our visit to the royal palace in Madrid will be remembered for all the right reasons , Astonishing decor ,beautifully decorated ,the painted ceilings ,the porcelain room is amazing and our tour guide was so imformative

Marbec

Oct 2025

Verified booking

The palace tour is a real treat. It's beautiful and the audioguide is clear. The only drawback is that you can't visit the kitchens (another ticket) and the armory (closed). On the telephone audioguide, there's even a special tour for children.

Arun

Oct 2025

Verified booking

Awesome experience! The guide was really friendly and informative. He explained about the history and monarchy while taking us thru Royal Palace. Additionally he was taking us thru, the enroute monuments which connects the history of Iberian peninsular.

Sanaz

Oct 2025

Verified booking

The palace itself was great, but I picked english tour for the royal kitchen, but it was all in Spanish no where was I told the royal kitchen tour is only i. Spanish. What is the point of a tour if I don't understanding anything

Gianluca

Oct 2025

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Wonderful palace, compulsory to see it, lots of people but once inside you disperse quickly and are well able to appreciate all its beauty and grandeur. Too bad that NONE of the sleeping areas are visible to the public.

Claus

Oct 2025

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Jesus was a wonderful guide, informative and entertaining as well. It was a great pleasure to listen to his mixture of storytelling and information giving in a very funny and sympathic way. 5 stars recommendation for Jesus!

Una

Oct 2025

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The guide was very imformative and the palace was a must see event. We did though loose a lot of time at the start waiting for late comers and handing out headphones etc. A slicker approach to this would be great

Missy

Oct 2025

Verified booking

The palace was definitely the highlight of my 10 days in Madrid, although it was frustrating bc my tours kept getting canceled. My guide was enthusiastic and knowledgeable. Glad I preserved to getting a tour.

Mevlüt

Oct 2025

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First of all, everyone left too early and I couldn't find anyone at the meeting point. Then a lot of time was wasted on technical problems with the audio equipment. And then they rushed because of the time pressure

Patrick

Oct 2025

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We regretted the lack of signage for the queue-cutting tickets. We were in the queue of tickets purchased without any further clarification. Otherwise, the visit was very interesting.

Bertrand

Oct 2025

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The tickets mentioned the audio guide, but on the spot they explain that for your ticket you'll have to scan QR codes with your phone. The real audio guide costs 2€.

Sirpa

Oct 2025

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The guide was very good, his skills and his enthusiasm was very nice. It was joy to listen him ! Excellent sence of humour! It was a surprice that we saw so many rooms in the royal palace.

Schiavone

Oct 2025

Verified booking

What we enjoyed most were the actual kitchens. The guide's stories made us imagine all the staff at work and hear the sounds and smells of delicious food

Oana

Oct 2025

Verified booking

Easy, useful and fast. No need to list tickets. They are quickly accessible from the app. Friendly staff. We also downloaded audio guides from the app. Delighted with the experience!

Steve

Oct 2025

Verified booking

The guide Jesus was very good and kept us all engaged with various questions . It was easy to understand his English and a nice walk with information to the palace to start

Vlad

Oct 2025

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Everything was just perfect and our guide Lidia also!🤗 She was well informed, funny, enthusiastic and very helpful. I will recommend the tour to everyone.

Uriel

Oct 2025

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Wondeful! We learned so much from it, our guide Sergio was great, and we couldn't stop looking around and being shocked by the amazing rooms and their history

Manuela

Oct 2025

Verified booking

Unfortunately, the tour could not be conducted in English as planned, as the relevant member of staff was unable to attend - it can happen from time to time

Edith

Oct 2025

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Beautiful palace. Visited many beautiful rooms. Enrique our guide, was knowledgabble, wonderful, funny and entertaining. He is a very good guide.

Boulay

Oct 2025

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However, we would like to visit the kitchens. And you never wanted to modify etc. We are very disappointed

Catherine

Oct 2025

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My first visit to The Palace and it was wonderful. The guide was excellent with sound knowledge of the history and he was entertaining.

Robert

Oct 2025

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Wonderful experience Our guide, Jesus, was a superstar He made the experience informative, funny and very easy to understand

Colette

Oct 2025

Verified booking

Guide was Excellent with a lot of knowledge. Very mind, friendly, and made sure the group stayed together throughout the tour.

Bärbel

Oct 2025

Verified booking

With online ticket a quick entry .audio guide downloaded to cell phone before visit and worked flawlessly .

Filleul

Oct 2025

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No waiting, royal! Rooms not too crowded, smooth tour and photo opportunities

Edith

Oct 2025

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Seeing the palace was amazing.

Antonio

Oct 2025

Verified booking

Organization and knowledge. I recommend it. I just would have liked to go to the armor room. I thought we would go.

Mohammad

Oct 2025

Verified booking

The guide was knowledgeable. The Royal Palace is beautiful. We will recommend every one to take a guided tour.

Maria

Oct 2025

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I had to pay for the audiguides when the tickets I bought showed that they were included...

Amelie

Oct 2025

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The visit and the guide were very fun thought 1:30 was short . we had to fun at the end.

Mag.

Oct 2025

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The entire palace is unique. Despite booking an appointment, there is a long queue.

Jack

Oct 2025

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Our tour guide was awesome and the castle was beautiful. It was an amazing day!!

Farah

Oct 2025

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The tour itself was great and the guide was very knowledgeable of the history

Rodica

Oct 2025

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TO HAVE BEATRICE AS A TOUR GUIDE,WAS AN ABSOLUTE PLEASURE TO MEET

Carlos

Oct 2025

Verified booking

Easy access. Beautiful palace, /not too crowded. Worth the money.

Buyse

Oct 2025

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Fantastic skip the line experience, direct access and great tour

Kristy

Oct 2025

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Tour guide made it relatable for my daughters who loved the tour

Jobeili

Oct 2025

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Two interesting activities in Madrid at an attractive price

Paolo

Oct 2025

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Top Skip Line Tickets! Royal palace truly stunning

Ning

Oct 2025

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I love Olaya's guide a lot. She is very patient and polite.

Faivre

Oct 2025

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nice visit. Magnificent palace. Well-organized tour.

Ken

Oct 2025

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The guide was clear, engaging and perfect duration.

Julien

Oct 2025

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Perfect tour and guide (Béatrice) 🤩

Karvouni

Oct 2025

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Very good guide, fast pass without any delays.

Heike

Oct 2025

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A lot of knowledge was imparted. Thank you very much.

Igor

Oct 2025

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All was great, our guide Jesus was amazing

Rajesh

Oct 2025

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Palace itself and the guide was fantastic

Ana

Oct 2025

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Impresionante, a must si venis a Madrid.

Hugh

Oct 2025

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Long queues avoided! What's not to like

Burçi̇n

Oct 2025

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We love our guide very much. Thank you

Bertha

Oct 2025

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The night of flamenco was spectacular

David

Oct 2025

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Guide was really great and engaging.

Tessarolo

Oct 2025

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No waiting, spectacular visit

Annia

Oct 2025

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The kitchen tour guide

Mirjana

Oct 2025

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Wonderful palace, excellent guide

Bronwyn

Sep 2025

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Really impressive tour of this amazing piece of history. Each room was filled with amazing objects de art. Loved that each room was meticulously decorated and all were different. Definitely with visiting.

Marco

Sep 2025

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The royal palace is among the best in Europe; the rooms are not so many but very well-kept and all different; in general very bright and full of details; the palace parks are then spectacular

Andre

Sep 2025

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It started on time, the guide was pleasent and simpatetic to everyone. The kitchen was very interesting and the palace very beautiful. It really worth.

Manuel

Sep 2025

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Well, the first suggestion I would have is to be as early in your ticket time as possible. Makes for less stress and ensures you will take your time and truly enjoy the treats your eyes and ears will enjoy. Take a water in a small pack. As for what you will see, this is opulence and wealth on a level most, if not all will never know. Each wall, ceiling, painting, item and or carving is a masterpiece! Let yourself enjoy what your eyes are fiesting on. This is a joy and wonder that bring WOW into your world. I suggest your bring EarPods of any kind to take advantage of the Audio Tiur. It helps add detail to the images you are seeing. This was my favorite "museum". Unfortunately, the Armoury Museum was closed while we were there. A shame to have missed that. Well worth the time and experience!!!! Number 1 on my list.

Dale

Sep 2025

Verified booking

Very enjoyable tour of the Palace and it was worthwhile. The kitchen tour was in Spanish while English was elected on the ticket. The echo-y nature of the kichen area made understanding Spanish (second language) difficult. Other: Website needs work. There was no audio download of tour available. We had to rent those for ten euro. Cannot download and print the tickets, only visible through the app. It may be that there is better service elsewhere.

Gabriele

Sep 2025

Verified booking

By booking the tickets, we no longer had to queue and were able to start our visit at the agreed time. With the guide in German, our visit to the palace was a great experience that we will remember for a long time to come. Downloading the app for the guide was a little difficult as there is not very good reception on the site. But once it was done, everything went smoothly.

Julia

Sep 2025

Verified booking

It does not mention on the website that the kitchen type is only in Spanish. The wall plaques in English do not give interesting or enough information and the goose does not give you enough time to read it. The security people are rude. Did not skip the line. The are 2 lines - one for tickets and one for no tickets. There's nothing special about skip the line ticket.

Stephan

Sep 2025

Verified booking

We had many tours in Madrid and this was the best tour. Our guide Roccio was great. Very friendly and informative, she presented the facts with a great sense of humor and not just dryly one point after another. The palace is really worth a visit. We have paid much more for less. It is really worth it.

Maxine

Sep 2025

Verified booking

I have to say that my cousin from England and I from Australia are very happy that we saw The Royal Palace is magnificent.i want to mention that David our guide for The Royal Kitchen .... had to do the tour in English instead of Spanish because his group did not speak Spanish.his English was excellent and his dedication was %100 in 10 /10 by David

Mayra

Sep 2025

Verified booking

I bought the entrance ticket without an audio guide and without a tour of the kitchen. The entrance was practically queue-free, but I recommend buying in advance because the queue to buy tickets on the spot is very long. I loved entering the palace, it's worth every penny, the place is fantastic inside, and the visit takes a long time, it's very big.

Peter

Sep 2025

Verified booking

The queue was ok only about 15 mins. The building is stunning and very impressive. The tour and the information was very good. What was unfortunately not very good was the number of people who were out and about at the same time. It was therefore a bit confusing to find out which room you were in.

Maria

Sep 2025

Verified booking

So easy to book and the meeting place was easy to find. Our guide, Maria was lovely and she was extremely knowledgeable about the history of the palace, its inhabitants over time and the items within. She was kind and did a great job ensuring that everyone in the group was included.

Stefanie

Sep 2025

Verified booking

Very friendly and competent tour guide. We saw many rooms and were on the road for over 2 hours. The headphones we were given in the palace could have been better, it was difficult to hear some of the things that were said.

Ulrike

Sep 2025

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The entrance itself was fast and wirhout problems; but it had been not clear, that the visit of the kitchen had been only possible with a spanish speaking guide. Finally I could manage it, but with a lot of help from three different persons.

Sharon

Sep 2025

Verified booking

We purchased the Palace + Kitchen tour and would wholly recommend adding on the Kitchen guided tour element. The guide was funny and informative and it was great to get a behind the scenes look at the palace and it's internal workings.

Scott

Sep 2025

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Incredible tour of the Royal Palace! Our guide was amazing with great stories and facts about Spain's history and the various characters who lived in the castle over time. It's just beautiful!

Jonathan

Sep 2025

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It was a really enjoyable visit with an enthusiastic anc charming guide. Learnt a lot about the palace. Some of the rooms are a bit crowded but there was nothing the host could do about that.

Adam

Sep 2025

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Booking ID 26042939 . Prado museum with guide Madrid 23.09.2025 at 1200-0130. But your agent SATGURU TRAVEL canceled tour 4 hours before. I demand my money back. Regards Adam Wolski

Settele

Sep 2025

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The tour was really interesting. Unfortunately, the numbers on the audio guide didn't match the numbers displayed on site. That was a bit difficult. Otherwise everything went well

Marian

Sep 2025

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The palace was lovely. The self tour was well organized. I needed a wheelchair as my sciatica was inflamed and they graciously provided one.

Nichola

Sep 2025

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Absolutely beautiful, stunning . Well worth a visit . Each of the many rooms very different and unique lots of colour, art, decor

Nicole

Sep 2025

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We had a Spanish guide but we spoke French, she was very generous to help us understand, a great experience.

Giorgio

Sep 2025

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The experience at the royal palace very nice and pleasant I only put good because the audio guide assistance was not good .

Bieke

Sep 2025

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First long wait for an Australian couple who still had to go to the restroom, then too quick a tour to make up time.

Rohan

Sep 2025

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The trip started on time and everything was great! The guide spoke in Spanish and English and made it a great experience.

Monica

Sep 2025

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Very nice I would have preferred, however, that more was included in the ticket

Javier

Sep 2025

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I found it to be a very nice experience and a beautiful place.

Jacie

Sep 2025

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we had a fantastic tour of the kitchen!

Malvin

Sep 2025

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Easy to book, clear and full instructions to meet guide. Guide was accommodating, informative, attentive and clear.

Antoniya

Sep 2025

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Good organised. The guide was very experienced and shared a lot of interesting facts. The palace is very beautiful.

Aline

Sep 2025

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No problem getting into the museum. The visit is interesting, a wonderful time spent in this beautiful palace.

Karel

Sep 2025

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Benitto was an excellent guide. Organised, knowledgeable, excellent English, professional, outgoing and funny.

Cristina

Sep 2025

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Beautiful tour of the palace that coordinated with the audio guide. Admirable each room. Recommended

Maria

Sep 2025

Verified booking

I thought we wouldn't have to wait in line and in the end we did, but luckily the line moved forward in 15 minutes.

Michael

Sep 2025

Verified booking

Guide was very personable and informative. Skip the Line well worth it to avoid lineup delays .

Bobbie

Sep 2025

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Excellent tour! Just make sure you keep all your stuff together 🤣

Lori

Sep 2025

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The palace was the most beautiful thing we have ever seen. We almost ran out of "wows"

Ariel

Sep 2025

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The guide was wonderful and pointed out many interesting facts about the palace.

Ferrante

Sep 2025

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Splendid Royal Palace of Madrid, good audio guide, quick access

Keyvin

Sep 2025

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Everything went well, we entered with the QR code without any problems.

Cheung

Sep 2025

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the experience is great, the explanation is good 👍

Gabriel

Sep 2025

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A very long queue, there is no skip the line option

Erich

Sep 2025

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Very good tour and explanation by Self audio guide

Lena

Sep 2025

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Our tour guide was professional and very informative

Wei

Sep 2025

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Noticed us and skipped the line worth using Headout.

Dario

Sep 2025

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Superlative!!!! Fantastic experience 😎

Minerva

Sep 2025

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Easy to enter, very good service

Carlos

Sep 2025

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Very big, clean and very nice service.

Chung-hui

Sep 2025

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Really fast and the guide is nice

Kocha

Sep 2025

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All staff like part of the family

Palak

Sep 2025

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Smooth and well balanced tours.

Anastasija

Aug 2025

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Great tour, lots of lovely things to see! The staff were helpful. Inside, each room was more breathtaking than the last. The Throne Room was unforgettable — velvet walls, golden lions, chandeliers the size of small cars. Every detail screamed power and elegance. You could almost imagine the rustle of silk dresses and the whispers of court intrigue from centuries ago.

Dobos

Aug 2025

Verified booking

I loved how the line was pretty short if you had a ticket, so I didn’t have to wait a lot. The palace itself truly amazed me, with all of its stories, its definitely an architectural gem. My personal favorite was a room full of gorgeous stukkos, forming flowers and leafs. Also the crowd was just right, it didn’t feel suffocating inside.

Kathryn

Aug 2025

Verified booking

The building and contents were amazing. Unfortunately it was an extremely busy day and it was quite slow getting through. That said, we marvelled at the history and the array of amazing antiques, tapestries and paintings throughout the palace. A thoroughly enjoyable day.

Hans-hermann

Aug 2025

Verified booking

There was really no waiting time. We quickly got our bearings, bought an audio guide (€5) with an earphone and had all the information we needed and were able to move around on our own, independent of groups

Chang

Aug 2025

Verified booking

It is wonderful day as no need to queue long time. The staff is nice and helpful as well. I would recommend my friends to visit if they travel in Madrid.

Heidi

Aug 2025

Verified booking

The skip-the-line part was great! Security checks still took ~10 minutes, but the advance ticket holder line was much shorter than those trying to buy same-day tickets. The armory was closed, which based on the recommended times per section, reduced our time there by 40%, but there wasn't a reduction in ticket price. It would have been nice to know this in advance so we could adjust our plans accordingly. I also read reviews about how beautiful the gardens were, but they weren't part of the ticket (because they are free), but also not accessable from the inside of the palace. It would have been an additional 20 minute walk to get to an entrance to the garden.

Timothea

Aug 2025

Verified booking

The tour of the palace was good. Although the tour guide cannot speak English so we had a hard time following through. I thought there will be free audio translation for us since There were quite a few of us in the group that speaks English. It could have been better if we understood the history of the Royal palace.

Juan

Aug 2025

Verified booking

You could enter at any time you wanted, the line for those who had tickets was very long and the line for those who did not have tickets was empty and they entered much faster than us. It didn't matter what time you were scheduled to visit because you had to get in line.

David

Aug 2025

Verified booking

The guide was absolutely brilliant and had come in on her holiday to help an ill colleague. Cannot fault her, however the quality of the audio sets need a lot of improvement. They are cheap and fuzzy. All our family agreed. But the rest of the experience was great

Ravi

Aug 2025

Verified booking

The guide was excellent: very knowledgeable and friendly. The booking process was smooth, no hiccups We only wish there was a place with a defined logo/ flag which could have made the waiting less anxious - knowing we were at the right place.

Isaul

Aug 2025

Verified booking

The place was beautiful but the only thing I did not like was the entrance, very unorganized, actually the people who did not buy tickets in advance were able to move faster in the line than us that did a reservation and buy tickets before.

Blanc

Aug 2025

Verified booking

no need to queue, and there were plenty of people! locker for backpacks armory closed without knowing why no water to cool down and water bottles in backpacks

Piet

Aug 2025

Verified booking

It was not crowded, which also saves w.s. we could go right in. Our headphone turned out to be in a qr code which we found less, so we took a real audio head phone.

Elisa

Aug 2025

Verified booking

Very convenient because we went right in, rooms explained well. Too bad we listened to the part about the royal kitchen and armory but didn't see them. Still, the palace is beautiful.

Tijana

Aug 2025

Verified booking

The guide was great, well organized, friendly, professional, she was happy to answer all our questions. Everything was perfect.

Maurizio

Aug 2025

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All smooth sailing, entry booked for 11:45 a.m. Arrived at the ticket office at 11:40 a.m. entered at 11:50 a.m.

Terzani

Aug 2025

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Everything is simple, with no special waiting, and the Royal Palace in Madrid is magnificent.

Fahrettin

Aug 2025

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It was great to get in without waiting in line at the entrance.

Cirullo

Aug 2025

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Excellent service, cheap and velore.

Bouredja

Aug 2025

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I jad a skip the line ticket, I really loved the art, the rooms and archetecture. I'll definitely come back

Francesca

Aug 2025

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The whole thing was spectacular!!! The visit to the kitchens was also very educational and interesting.

Daniele

Aug 2025

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We entered 20 minutes before time without a hitch...royal palace is worth a visit!

Colin

Aug 2025

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The tour was great! Our guide managed he big group & crowded palace with ease & good humour

Carolina

Aug 2025

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I arrived at the time I had booked....with no queues on a Saturday. Great experience!

Vanessa

Aug 2025

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Free movement inside. Possibility of viewing the state rooms still in use.

Elisabeth

Aug 2025

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By buying the ticket in advance, we didn't have to wait in line.

Raja

Aug 2025

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Everything was streamlines..information shared about the partner was good.

Andrew

Aug 2025

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Interesting and informative your and our guide was excellent

Oisín

Aug 2025

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Our tour guide was very insightful and we really enjoyed it!

Tamara

Aug 2025

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Love this attraction! Would highly recommend! Beautiful!

Dusan

Aug 2025

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Effectively orga ized with gret adn educated guide

Terenzio

Aug 2025

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Perfect no problem simple intuitive good

Simonetta

Aug 2025

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Still, the visit was interesting

Daniel

Aug 2025

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Very good and easy to navigate.

Alexandra

Aug 2025

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The rooms,the steps,the gardens

Lelievre

Feb 2026

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Niki

Jan 2026

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Magdalena

Jan 2026

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Igor

Jan 2026

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Flavia

Jan 2026

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Peter

Jan 2026

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Fabio

Jan 2026

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Arpad

Jan 2026

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Ait

Jan 2026

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Derya

Jan 2026

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Minseop

Jan 2026

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Cenk

Jan 2026

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Sarah

Jan 2026

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Roberta

Jan 2026

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Fernando

Jan 2026

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Belian

Jan 2026

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Ahmed

Jan 2026

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María

Jan 2026

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Mickey

Jan 2026

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Camila

Jan 2026

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Zoe

Jan 2026

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Safet

Jan 2026

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Barbara

Jan 2026

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Linda

Jan 2026

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Mei

Jan 2026

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Gloria

Jan 2026

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Rosalinde

Jan 2026

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Alexandr

Jan 2026

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Bilyana

Jan 2026

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Vasiliki

Jan 2026

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Igor

Jan 2026

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Irena

Jan 2026

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Abdullah

Jan 2026

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Jaba

Jan 2026

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Beril

Jan 2026

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Andrei

Jan 2026

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Luís

Jan 2026

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Daniel

Jan 2026

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Cancelled by guide after a 40 minute wait.

Koba

Jan 2026

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Vincenzina

Jan 2026

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Marina

Jan 2026

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Soave

Jan 2026

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David

Jan 2026

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Kenji

Jan 2026

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Aleksandra

Jan 2026

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Gregorio

Jan 2026

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Valerio

Jan 2026

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Nicolae

Jan 2026

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Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx I explained you by a few e mails what happened

Kirsten

Jan 2026

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Trifan

Jan 2026

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Ruggero

Jan 2026

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Bandini

Jan 2026

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Davide

Jan 2026

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Patrizia

Jan 2026

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Costanza

Jan 2026

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Daniela

Jan 2026

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Leonardo

Jan 2026

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Ilaria

Jan 2026

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I was denied entry without giving me an explanation

Oleg

Jan 2026

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Genny

Jan 2026

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Ermenegildo

Jan 2026

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Elena

Jan 2026

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Jamila

Jan 2026

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Katia

Jan 2026

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Cancelled entry without compensating the ticket. Thieves

Livia

Jan 2026

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Okan

Jan 2026

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All other things including the guide was very good

Irene

Jan 2026

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Jaka

Jan 2026

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Quemener

Jan 2026

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María

Jan 2026

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Fabrizio

Dec 2025

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Tetyana

Dec 2025

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Georgios

Dec 2025

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Tracy

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Dima

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Guillaume

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Georges

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Plamen

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Marina

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Isabel

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Mariana

Dec 2025

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Ahmed

Dec 2025

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Kaloyan

Dec 2025

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Guoxu

Dec 2025

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Jean

Dec 2025

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Piana

Dec 2025

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Kavitha

Dec 2025

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Socol

Dec 2025

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Magdalena

Dec 2025

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Attila

Dec 2025

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Aniello

Dec 2025

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Moga

Dec 2025

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Alberto

Dec 2025

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Waiting for ticket refunds

Rita

Dec 2025

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Miroslav

Dec 2025

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Milovan

Dec 2025

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Iolanda

Dec 2025

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Wei

Dec 2025

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Sandy

Dec 2025

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Jana

Dec 2025

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Mohammad

Dec 2025

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Christoph

Dec 2025

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Nikolaos

Dec 2025

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Diana

Dec 2025

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Bagaianu

Dec 2025

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i received tickets for 23 of dec instead of 22 that i purchased. i left madrid on 22 of december in the evening.

Scarlett

Dec 2025

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Silard

Dec 2025

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Magali

Dec 2025

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Guines

Dec 2025

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Jie

Dec 2025

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Fabiola

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Rebecca

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Alberto

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Jolita

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Catale

Dec 2025

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Chrysoula

Dec 2025

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Ayisha

Dec 2025

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Paulmier

Dec 2025

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Beth

Dec 2025

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Jose

Dec 2025

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Jorlin

Dec 2025

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Jose

Dec 2025

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Guido

Dec 2025

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Alain

Dec 2025

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Adriano

Dec 2025

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Sara

Dec 2025

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Jørgen

Dec 2025

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Paul

Dec 2025

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Adrian

Dec 2025

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Adam

Dec 2025

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Hartmut

Dec 2025

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Coman

Dec 2025

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Paulo

Dec 2025

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Buck

Dec 2025

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Mohanad

Nov 2025

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Sonila

Nov 2025

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Pitteri

Nov 2025

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Fógel

Nov 2025

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Andrea

Nov 2025

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Racovanu

Nov 2025

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Giacomo

Nov 2025

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Alessandro

Nov 2025

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Elisabeth

Nov 2025

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Ducuta

Nov 2025

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Evangelos

Nov 2025

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Martine

Nov 2025

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Cluzeau

Nov 2025

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Marco

Nov 2025

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At the entrance they have to indicate where to wait for the guide for the kitchens! Otherwise you start the tour of the royal palace!

Lena

Nov 2025

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Khalid

Nov 2025

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Brocq

Nov 2025

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Alexander

Nov 2025

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Hung

Nov 2025

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Marion

Nov 2025

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Mihaela

Nov 2025

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Gustavo

Nov 2025

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Ciuncanu

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Michele

Nov 2025

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Iulia

Nov 2025

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Lina

Nov 2025

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Jamain

Nov 2025

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τζουτζουλη

Nov 2025

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Nothing remarkable bad behavior and I lost my money I missed the tour and they don't refund anything back

Francesca

Nov 2025

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Ernelyn

Nov 2025

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Gustavo

Nov 2025

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Sabine

Nov 2025

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Dejan

Nov 2025

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Marianne

Nov 2025

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Sara

Nov 2025

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Geraldo

Nov 2025

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Svetoslav

Nov 2025

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Lavigne

Nov 2025

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Antonia

Nov 2025

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The visit was cancelled due to an official visit to the Palace by the Sultan of Oman. Closed until Thursday 6/11/25.

Katja

Nov 2025

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Lisa

Nov 2025

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Linda

Nov 2025

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Maximilian

Nov 2025

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Yevheniia

Nov 2025

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Paul

Nov 2025

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Cabiria

Nov 2025

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Dragomir

Nov 2025

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Aladics

Oct 2025

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Jelena

Oct 2025

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Sanja

Oct 2025

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Alena

Oct 2025

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The Skip-the-Line Ticket worked well and the Palast is definitely worth a visit, but i would recommend another guide.

Picard

Oct 2025

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we had to wait...faster than the classic queue but not really a queue cutter

Vít

Oct 2025

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Stephen

Oct 2025

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Christian

Oct 2025

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Elisabete

Oct 2025

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Simona

Oct 2025

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Fabrizio

Oct 2025

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Banchelin

Oct 2025

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Andre

Oct 2025

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Tóth

Oct 2025

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Monika

Oct 2025

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Elianor

Oct 2025

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Dasa

Oct 2025

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Nejdet

Oct 2025

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Paul

Oct 2025

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Keri

Oct 2025

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Masarwa

Oct 2025

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Very bad expierience Very worse

Untaru

Oct 2025

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Silvano

Oct 2025

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Márton

Oct 2025

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Quillet

Oct 2025

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Ana

Oct 2025

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Margrit

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Antonio

Oct 2025

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Michel

Oct 2025

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Liina

Oct 2025

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Sami

Oct 2025

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Lin

Oct 2025

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Juliane

Oct 2025

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Eliza

Oct 2025

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Jane

Oct 2025

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Bianca

Oct 2025

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Danjela

Oct 2025

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Joyce

Oct 2025

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Catherine

Oct 2025

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Everything except that it does not receive the elbow for application.

Jens

Oct 2025

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Van

Oct 2025

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Ernesto

Oct 2025

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Shend

Oct 2025

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Maciej

Oct 2025

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Gabor

Oct 2025

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Ilija

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Elena

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André

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Hazel

Oct 2025

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Andrea

Oct 2025

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Dupuis

Oct 2025

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The sold ticket is not cut line we queue like everyone else

Julia

Oct 2025

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Sara

Oct 2025

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Charles

Oct 2025

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Rooms were nice but guide spoke poor English and gave no comment other than floors and lights were pretty.

Laura

Oct 2025

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Mark

Oct 2025

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Mircea

Oct 2025

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Jennifer

Oct 2025

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David

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Abhishek

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Joseph

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Huang,

Oct 2025

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Ruth

Oct 2025

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Tania

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Heinrich

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Allan

Oct 2025

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Manola

Oct 2025

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Evelyn

Oct 2025

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Saporita

Oct 2025

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Cristo

Oct 2025

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Zsitva

Oct 2025

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Sophie

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Gabriele

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Oleg

Oct 2025

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Nienke

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Jocelyne

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Van

Oct 2025

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Ombretta

Sep 2025

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Eugene

Sep 2025

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Maria

Sep 2025

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Yossi

Sep 2025

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Lawrence

Sep 2025

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Disappointingxcxxcxccccxcxxxxxxxxxxxxxxxxxxxxxxxxxx

Tourdjman

Sep 2025

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Gongliang

Sep 2025

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Hannelore

Sep 2025

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Karishma

Sep 2025

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Gislaine

Sep 2025

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Roberta

Sep 2025

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Claudia

Sep 2025

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Per

Sep 2025

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Jürgen

Sep 2025

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Jonathan

Sep 2025

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Wayne

Sep 2025

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Ralf

Sep 2025

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Beatrice

Sep 2025

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Tiit

Sep 2025

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At.............................

Mireille

Sep 2025

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Annie

Sep 2025

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Christelle

Sep 2025

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Lori

Sep 2025

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Xin

Sep 2025

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Pierre-paul

Sep 2025

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Vladimíra

Sep 2025

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Eleonora

Sep 2025

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Patricia

Sep 2025

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Rituparna

Sep 2025

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Hongmei

Sep 2025

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Marmureanu

Sep 2025

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Joaquim

Sep 2025

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Benno

Sep 2025

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Kim

Sep 2025

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Dearna

Sep 2025

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Janice

Sep 2025

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Lina

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Mark

Sep 2025

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Iris

Sep 2025

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Debra

Sep 2025

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Carl

Sep 2025

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Krzysztof

Sep 2025

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Laucagne

Sep 2025

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Benosmani

Sep 2025

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Johanne

Sep 2025

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Zil

Sep 2025

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Kate

Sep 2025

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Jasmina

Sep 2025

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Sharon

Sep 2025

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Jack

Sep 2025

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Marjoleine

Sep 2025

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Abdulmalik

Sep 2025

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Egger

Sep 2025

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Selina

Sep 2025

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Weidong

Sep 2025

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Rainer

Sep 2025

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Opeyemi

Sep 2025

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Marco

Sep 2025

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Kaluf

Sep 2025

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Tocho

Sep 2025

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Sabrina

Sep 2025

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Marco

Sep 2025

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I could not use the audio guide.

Luca

Sep 2025

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Nadia

Sep 2025

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Frederico

Sep 2025

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Parra

Sep 2025

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Amy

Sep 2025

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Buta

Sep 2025

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Chan

Sep 2025

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Staffeta

Sep 2025

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Fatemeh

Sep 2025

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i couldnt enter because I arrived just 15 min later but no one even helped me and let me talk

Grilli

Sep 2025

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Regazzola

Sep 2025

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Akashveer

Sep 2025

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Sahib

Sep 2025

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Luca

Sep 2025

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Monica

Sep 2025

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Tracey

Aug 2025

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Daniela

Aug 2025

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Hristo

Aug 2025

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Monica

Aug 2025

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Nuno

Aug 2025

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Maria

Aug 2025

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Simona

Aug 2025

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Audio guide easier to download. I couldn't find any way to download it

Can

Aug 2025

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Mario

Aug 2025

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Paola

Aug 2025

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Cristen

Aug 2025

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Never buy tickets via Headcount again. Fraud!

Juan

Aug 2025

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Abdulrahman

Aug 2025

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Juan

Aug 2025

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Eloi

Aug 2025

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Sabrina

Aug 2025

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Iolanda

Aug 2025

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Argiri

Aug 2025

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Nydile

Aug 2025

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Carolina

Aug 2025

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David

Aug 2025

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Duarte

Aug 2025

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Helga

Aug 2025

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Aug 2025

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Cisse

Aug 2025

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Arsac

Aug 2025

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Wagner

Aug 2025

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Patricia

Aug 2025

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Raquel

Aug 2025

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Martina

Aug 2025

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Laura

Aug 2025

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Raul

Aug 2025

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Aug 2025

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Bruno

Aug 2025

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Boris

Aug 2025

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Arnaldo

Aug 2025

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Laura

Aug 2025

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Paolo

Aug 2025

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Liked it little, better to buy The tickets at the ticket office

Antonella

Aug 2025

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Michael

Aug 2025

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Ramiro

Aug 2025

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Célia

Aug 2025

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Belén

Aug 2025

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Bertrand

Aug 2025

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Luca

Aug 2025

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Nasser

Aug 2025

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Agnieszka

Aug 2025

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Fromenteze

Aug 2025

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Oulhoss

Aug 2025

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Alan

Aug 2025

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Fred

Aug 2025

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Jun

Aug 2025

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Alicja

Aug 2025

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Rino

Aug 2025

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Chaya

Aug 2025

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Sanchez

Aug 2025

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şEyma

Aug 2025

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Barbara

Aug 2025

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Francine

Aug 2025

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Noushin

Aug 2025

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Keith

Aug 2025

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Eliyahu

Aug 2025

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It was an unpleasant experience. We stood in line for about 40 minutes.

Christopher

Aug 2025

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Irene

Aug 2025

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Carmine

Aug 2025

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Well, everything is gorgeous, there is not one thing that I didn't like. Inside and outside, everything is majestic

Ihor

Aug 2025

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Kathryn

Aug 2025

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Ilona

Aug 2025

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Never head out again ¡¡!!!!!!!¡!!!!!!!!!!!!!!!!

Tiziana

Aug 2025

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Alessandra

Aug 2025

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Aleksandra

Aug 2025

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Nadia

Aug 2025

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Hubertus

Aug 2025

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Lior

Aug 2025

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Valentina

Aug 2025

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Ping

Jul 2025

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Tried to book tickets last minute, and only Headout had the time slot that worked for us before flying home. Also ticket price was reasonable comparing to the official website. All worked out perfectly.

Loredana

Jul 2025

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Everything was perfect we had a very good and very knowledgeable guide who even though she spoke Spanish we understood each other very well and explained in detail I would recommend her to anyone

Chiara

Jul 2025

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Ease and speed of access.

Paul

Jul 2025

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The palace was great Our tour guide was too busy keeping the children entertained by asking questions and listening to the children that you might as well been at a school exercurssion. Might as well just went in by ourselves and paid for ab audio. Was waste of money

Giustina

Jul 2025

Verified booking

Everything. Audio guide done well and magnificent palace

Suzana

Jul 2025

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Although I bought a ticket to skip the line, there was no possibility to use it. There was a line for ticketed and non-ticketed visitors.

Sidar

Jul 2025

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We were very thankful to add this visit to our experience, but with the hotline service we are disappointed because i have booked and paid 2 times in the time was possible only for one booking...

Peter

Jul 2025

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Sergio gave us one of the best tours we have ever done in Madrid. He was full of information that educated and entertained. The Royal Palace has to be seen to be believed .. so beautiful. Would recommend without hesitation!

Vieira

Jul 2025

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The structure of the collections

Eloisa

Jul 2025

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Competitively priced tickets, we saved money compared to the official website, and time saved by skipping the line!!! Highly recommended.

Vladimír

Jul 2025

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It was a beautiful show, we felt great there. The whole tour was guided so that we didn't wander and we were taken through the whole palace one by one.

Suzanne

Jul 2025

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The palace was incredibly opulent. Not crazy busy for a weekend. Excellent rococo architecture and design. Takes around an hour and a half to visit main rooms. Skip the line was a bit quicker than regular queue.

Samylle

Jul 2025

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The visit was incredible, even without a guide. Being able to see the different rooms of the Palace, learn a little about the history of the royal family and find out curiosities was just what I was looking for!

Erika

Jul 2025

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It was quick to get in, and there was audio guide in Hungarian which is a huge plus point!

Louise

Jul 2025

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No line, very beautiful and impressive. My children noted that they don't need all that, and if they sold just a few things, that could help a lot of poor/ starving people

Emma

Jul 2025

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The visit was very fast, maybe I don't understood everything...

Carolien

Jul 2025

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What an amazing building! The outside alone is impressive, let alone the inside. We booked with an audio guide via our phone. This does require some preparation in the form of downloading the palace app and the tour, but otherwise worked perfectly. Informative with lots of pictures and videos and a clear walking route so you don't miss anything. Definitely recommended for young and independent people!

Bortoltetto

Jul 2025

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Wonderful visit, entry was very quick. We downloaded the guide who explained all the rooms in detail. We loved the palace

Giraud

Jul 2025

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Beautiful visit, magnificent palace.

Letizia

Jul 2025

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Having purchased tickets in advance allowed us to avoid a long line. In addition, the palace drops you into the atmosphere of Spanish royalty. Not to be missed!

Bonaventura

Jul 2025

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Like being catapulted into a time past, and not, of opulence and magnificence. Strong Italian imprint.

Mohamed

Jul 2025

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It was a phenomenal experience and the palace was incredible

Ana

Jul 2025

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It was much quicker than waiting in the normal queue! There was only one lady we tried to ask for information and she wasn't friendly

Elizabeth

Jul 2025

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Loved the fact that we did not have to q

Gayatri

Jul 2025

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Great guide very knowledgeable with a sense of humor

Eunice

Jul 2025

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Our tour instructor was exceptional. She's highly knowledgeable and has a good sense of humour.

Lisete

Jul 2025

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Booking was very easy, no queue, everything was fine, congratulations

Barry

Jul 2025

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About half the price we saw on the Palace website and avoided a massive queue. Excellent!

Olga

Jul 2025

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It was perfect! Buying tickets online was no problem at all. The payment was quickly confirmed and the tickets were immediately sent to the specified e-mail address. And coming to the chosen time at the entrance indicated in the tickets (here you need to be careful, as there are several entrances to the palace, located on different streets), bypassing a huge queue, we went inside without problems.

Cristiana

Jul 2025

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It was an unforgettable experience. An incredible place.

Tracy

Jul 2025

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The line was very long for having pre-purchased tickets.

Paola

Jul 2025

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Everything beautiful! Dreamy royal palace

Barthelemy

Jul 2025

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A fascinating guide who loves to pass on her knowledge and who recommended places to visit and restaurants.

Konstantinos

Jul 2025

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Skip-the-line ticket actually is wait-under-the-sun ticket

María

Jul 2025

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We went in at our time and the tour is highly recommended. I liked it very much.

Pasam

Jul 2025

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Good place with history of the club, fun with kids

Alejandro

Jul 2025

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We entered the Royal Palace very quickly and without problems. The audiogiia very good and easy to use.

Carol

Jul 2025

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An excellent way to see the highlights of the palace. The guide's narrative was very interesting. A most enjoyable tour. Highly recommended!!!

Yelly

Jul 2025

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When it says tickets without queue it is supposed to be to avoid queuing. Well, they didn't make a queue of those who had bought tickets. I didn't like that at all.

Winnie

Jul 2025

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huge palace , complete with stuff. explain very well. interconnecting rooms , designs were amazing, its woeth it to enter.

Ronie

Jul 2025

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The most beautiful rooms ever seen, with incredible details and lots to see. Drink water, because there's a lot of walking. It's worth it

Magro

Jul 2025

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Actually skip-the-line tickets don't save you from standing in line, because most people buy them. So we stood almost half an hour in line anyway.

Mael

Jul 2025

Verified booking

Little waiting, total freedom of movement, which is beneficial for people looking for autonomy.

Marissa

Jul 2025

Verified booking

The ticketing experience was simple. Meet up point instructions conflicted in the confirmation but we found the spot ok in the end. Perfect tour length, but some of it felt slightly rushed.

Jean-daniel

Jul 2025

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Magnificent palace Entrance not very easy to find Quick tour

Wisam

Jul 2025

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Amazing places lovely people with exceptional experience

Damian

Jul 2025

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Organized, informative and a very kind and friendly guide

Jon

Jul 2025

Verified booking

The Royal Palace is a stunning attraction. We had the benefit of an exceptional guide - Enrique - who brought it to life

Sandeep

Jul 2025

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Amazing palace. Exceptionally beautiful. The guide was amazing. It made a big difference in the tour.

Martin

Jul 2025

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The most beautiful thing is the variety of rooms and the incredible artistic splendor. The tour with the audio guide is very entertaining and informative. We really enjoyed it and would have actually needed even more time than the 2.5 hours we spent in the castle.

Stefano

Jul 2025

Verified booking

Unorganized queue Ticket without a line and we queued for 30 minutes, the line of those without a ticket was faster. Very crowded, difficult to listen to audio guide because group guides were talking loudly. Armory was closed not visitable

Séverine

Jul 2025

Verified booking

The line-up, and explanations from ticket purchase to D-day

Tandice

Jul 2025

Verified booking

The Best Hotel in the Perfect Location I can’t recommend this hotel enough. The location is unbeatable, and the staff is extremely helpful and polite. I had my entire wedding party stay here and also hosted a farewell breakfast at the hotel — it was truly a 10/10 experience from start to finish. The service, the atmosphere, and the overall attention to detail exceeded all expectations. I wouldn’t stay anywhere else!

Federica

Jul 2025

Verified booking

Madrid's Royal Palace is definitely one of the city's most striking attractions. The visit went well overall, although it is useful to know that despite the advance purchase of the ticket, there is a line of about half an hour before entering. Once inside, the organization was efficient and the rooms are spectacular: the halls are well-kept, rich in history and well explained, and there is no need to take self-guided tours. It is worth taking the time to explore at leisure. The only negative note: the bathrooms were definitely dirty and poorly maintained, which is surprising at a site of this level. Overall, however, the visit is worthwhile and a must-see for anyone visiting Madrid.

Maria

Jul 2025

Verified booking

Excellent I loved it, good guide and good explanation, good selection.

Deborah

Jul 2025

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The spring was good, we were particularly impressed by the guide

Maritza

Jul 2025

Verified booking

Everything was great, except for the line to enter. The 2 lineas should be more separated for tickets and non tickets.

Diego

Jul 2025

Verified booking

Booking on Headout is very easy and fulfills its promise (skip-the-line access). A very important attraction for learning how the Royal Palace works and how Spanish history unfolds.

Gerard

Jul 2025

Verified booking

A good way to skip the queue's and see the palace with explanation. The sound quality was OK, but not great. This is partly likely as I am a hearing aid user, so had to remove them to use the headphones. I found the sound to be boomy when the volume raised and better with the volume lower. The palace itself is spectacular, even though part of me thinks that the oppulence is somewhat obscene in this day and age, but hey it's history that is worth seeing!

Fathima

Jul 2025

Verified booking

Very easy to book. I would have given excellent service if the signs were more clear saying prebooked tickers and the lady who checked our ticket said my code showed only one ticket where as it was 5 adult tickets.

Andrea

Jul 2025

Verified booking

I visited the Royal Palace on July 7 at 11:30 am. Those who had not purchased tickets online had to stand in a long line under a scorching summer sun with temperatures above 30°C. I, on the other hand, entered directly by skipping the line!!!

Vanessa

Jul 2025

Verified booking

The nice lady who showed and explained everything to us.

Tena

Jul 2025

Verified booking

Experience, both with buying tickets and visit, were great. Buying tickets was simple, and they arrived soon to my email. Visit was also easy to find the entry, we almost didn't wait, just entered the palace and started our visit. The palace is amazing, impressive and worth visiting.

Victoria

Jul 2025

Verified booking

Our guide was fantastic. Good pace, lots of interesting information, and he brough a tablet to show photos of events, other artwork etc. to enhance the tour and experience

Chow

Jul 2025

Verified booking

A good place for photo. It is not crowded. I have spent there for half day.

Fabrizio

Jul 2025

Verified booking

I skipped the line, the building is worthy of cisita

Elisa

Jul 2025

Verified booking

No queues and waiting times.

Sonia

Jul 2025

Verified booking

Good organization and beautiful existed

Hennie

Jul 2025

Verified booking

We had booked tickets online for Palacio Real in Madrid. The advantage of booking online was indeed, that you don't have to wait in a long line, but get in much faster. Visiting the palace is definitely recommended, it's amazingly beautiful! And wonderfully cool inside, if you are in Madrid in the summer with temperatures over thirty degrees and still want to do fun things!

Wanda

Jul 2025

Verified booking

Nice to see. Lots of rooms open.

Dominique

Jul 2025

Verified booking

It wasn't easy to download me onto his own laptop.

Nancy

Jul 2025

Verified booking

Well Organized ! Very smooth experience . Staff super friendly .

Odemaris

Jul 2025

Verified booking

It was hot outside and skip the line was fantastic

Rebecca

Jul 2025

Verified booking

Skipping the long line was great. The palace is amazing. Only thing is I'm pretty sure our tickets included an audio guide but at the palace we were told no. We still had a great time wandering through on our own so all in all it was a great experience.

Jul 2025

Verified booking

The process worked very smoothly and effectively. The direction to the Palace entrance was not clearly indicated on the directions supplied.

Jean

Jul 2025

Verified booking

the changing of the guard at the palace, what a wonderful moment !

Deirdre

Jul 2025

Verified booking

The guide, Blanca, was excellent. She delivered the tour so seamlessly in both English and Spanish. The Palace itself is very impressive and so lavishly decorated. Loved the bold colours of the various rooms and how different the decor styles were. Stunning!

Deirdre

Jul 2025

Verified booking

Armoury closed for repairs and no access to litchens and pharmacy Only stately rooms

Chong

Jul 2025

Verified booking

tour guide was amazing explaining the details & everyting went smoothly

Naomi

Jul 2025

Verified booking

I managed to sort the App and to access my tickets without any problem. The Royal Palace Madrid is interesting- but overwhelming in it's opulence! We arrived early and gave ourselves time to look briefly around the Palace (50 mins ish, after 10 mins in queue and 5 getting bag screen and picking up an audio guide) before the kitchen tour, which I enjoyed. Was also some cool shade on a hot day! The Palace was getting very busy by the time we left and queues were long- we were pleased we'd been advised about that by other Headout users.

Tobias

Jun 2025

Verified booking

The palace was amazing, inparticular the chapel, it was nice that people were given the freedom to explore the palace at their own pace

David

Jun 2025

Verified booking

Our guide, Jesus, was funny and informative. He made the experience really positive.

Daniele

Jun 2025

Verified booking

Audioguide paid separately on site, it was not included, of the rest. Above all, I paid full price for the child as well because I saw no choice in the shopping map. 21 euros I would have saved myself ...

Giorgio

Jun 2025

Verified booking

Everything as expected, excellent organization, very comfortable tour with audio guide on the phone

Arben

Jun 2025

Verified booking

Royal Palace in Madrid is a must-see. It's very easy to book tickets through headout.

Lily

Jun 2025

Verified booking

The show was excellent! We enjoyed the music, the seat location, the crowd atmosphere, and the theater location, being convenient to our hotel. Love the encore and the additional music songs by the cast!

Ursula

Jun 2025

Verified booking

It was very pleasant that everything was air-conditioned and the number of visitors was limited. Any time again!

Christina

Jun 2025

Verified booking

The palace is definitely worth the visit it was beautiful.

Angela

Jun 2025

Verified booking

Easy to get ticket, entered on time, the Palace is amazing.

Julie

Jun 2025

Verified booking

The palace is beautiful! Definitely worth checking out. We had trouble downloading the PDF of the ticket from the app and there's no WiFi at the palace. I went next door and tried their WiFi but it still didn't work. They needed the PDF to scan. After about a half hour, they let us in but we couldn't get the audio. I tried again later with WiFi to download the tickets on the app and it still didn't work.

Sandra

Jun 2025

Verified booking

Beautiful palace, I had an audio guide, waste of time as it only repeated what was on the notices in English in each room. Too crowded, especially when a guided tour came through, 20+ people pushing past and blocking the room. Also, the toilets at the bottom of the main staircase were disgusting, no paper only in the handicapped toilet which was covered in excrement, the 3 other toilets had used paper thrown on the floor and the bins were overflowing. Clearly hadn't been cleaned in a long time. Disgusting for a Royal Palace.

Rafael

Jun 2025

Verified booking

Incredible history, construction etc etc trouble free access with tickets, thank you.

Josef

Jun 2025

Verified booking

Access after a short wait. Impressive, magnificent rooms, in contrast to the plain exterior façade.

Michele

Jun 2025

Verified booking

Our tour guide was very informative she also engaged the group by asking questions keeping it interactive. The issue we had is we had to wait for 2 parties to show up. We stood in the hot sun waiting from 3:15 to 3:40. The time requested us to be present was 3:15. She was being told to continue to wait for the parities that were late.. We then moved forward into the palace at 3:40 and then we had to wait again because the parties arrived . If a party is not there at the time the ticket said which was please arrive 15 minutes prior to start time. Start time was 3:30 time to meet was 3:15. The entire group had to wait for these individuals that did not follow the guidelines. My suggestion is a 15 minute grace period. If they are not there by 3:30 start the tour.

Risa

Jun 2025

Verified booking

The palace is opulent and awesome. The reason I took off one star is that the armory was closed and we wanted to see that. Also we waited in line instead of "skip the line" becaeuse there didn't seem to be any place allowing people in that way. There was no way to know how to skip the line.

Helen

Jun 2025

Verified booking

The place is charming, rich in detail. We went in quickly as we arrived 15 minutes before it opened.

Barbara

Jun 2025

Verified booking

Convenient reservation and quick no hassle use of skip the line tickets! Recommended

Nora

Jun 2025

Verified booking

The skip-the-line ticket was very helpful. We waited only a few minutes. The only downside was that we booked for Saturday and after paying an email came saying there were no more seats. We had to make Sunday quickly because we had a flight at 4 pm. By the way, the Sunday ticket was cheaper but we did not receive a refund for the difference.

Manohara

Jun 2025

Verified booking

The experience visiting the Real Alcazar was great! I wish I booked the tour ahead of time as I had to pay double the price through headout for the same tickets.

Petra

Jun 2025

Verified booking

Great castle, every room a highlight!

Mario

Jun 2025

Verified booking

It was a very good experience. It's a beautiful palace.

Bedon

Jun 2025

Verified booking

Obviously the skip the line and the Royal Palace,is definitely worth doing.I do not give the five stars to this experience because unfortunately two of the six video guides with apps did not work .

Darko

Jun 2025

Verified booking

It's huge and nicely decorated!

Fabiana

Jun 2025

Verified booking

Super practical to buy and our entry was super fast!

Leonie

Jun 2025

Verified booking

Great guide, very well organised tour

Miguel

Jun 2025

Verified booking

The grandeur of the building and the heritage.

Charon

Jun 2025

Verified booking

Our guide, she's very lovely and informative, and most of all respectful of the places. Our tour was very organized. We learned a lot from her. Thank you Andrea! I think that was her name.

Emma

Jun 2025

Verified booking

Really good tour - the guide, Ander, was awesome!

Joseph

Jun 2025

Verified booking

I can't say headout enhanced my tour of the palace but it made entry convenient.

Manuel

Jun 2025

Verified booking

The guide (Enrique) did it really well.

Christine

Jun 2025

Verified booking

Having the pre booked tickets enabled us to have only a short wait to enter the space. The palace interior is so spectacular and paying for the self guide headphones enables us to take our own time to follow around the route ending in the throne room.

Debora

Jun 2025

Verified booking

Everything very organized! No lines and immediate access. The palace is worth visiting it is wonderful

Sandrine

Jun 2025

Verified booking

Very beautiful palace it's magnificent Nice experience Just waiting despite ticket cut off

Attila

Jun 2025

Verified booking

It's a beautiful place, however the signage to enter should be a lot more clearer, also the entrance goes extremely slow for pre purchase tickets

Renee

Jun 2025

Verified booking

The Royal Palace was an amazing dwelling. There are so many different amazing rooms set up like they were when it was the royalty's home. We loved looking through them all. The skip the line pass saved us hrs worth of waiting time. Would definitely recommend this option if you go.

Rosalind

Jun 2025

Verified booking

Pretty straightforward process ordering the tickets online. Skipping the line was the best; so may people were waiting in the sweltering heat and we just walked into the museum. Highly recommended.

Paul

Jun 2025

Verified booking

The guide was so knowledgeable and her personality allowed her to engage in a very friendly manner with a diverse group of people. Her sense of humour was also very much appreciated.

Yang

Jun 2025

Verified booking

The whole process went very smoothly. No need to queue， very awesome

Marie-eve

Jun 2025

Verified booking

The tickets mention "skip the line" tickets. However, there is no such thing as skip the line at the Royal Palace. We had to wait in line for an hour before entering the palace. Please advertise the tickets correctly to avoid bad expectations from customers. Also, it would be more practical to have the tickets attached to the email instead of forcing customers to go into the app. At the venue, the tickets were not loading in the app and it took a couple tries to make them appear. So we lost time there, losing time for the person scanning tickets and people behind us. Also, I always share the tickets with my partner, in case one of use lose our phone or have internet issues, we are fine. I was not able to do that because I couldn't download the tickets from the app... I didn't like to use the app for these reasons.

Katarina

Jun 2025

Verified booking

Beautiful palace, and lots of information from our tour guide Amamba, who was also happy to call for us with the taverna where we'd forgotten our bag.

Stephan

Jun 2025

Verified booking

The guide was super knowledgeable and friendly

Joann

Jun 2025

Verified booking

Great guide and pace. Royal Palace was beautiful, great history.

Lara

Jun 2025

Verified booking

It is offered as a ticket without queues and through another access, but the reality is that with tickets you have to queue just as you would without tickets.

Kenneth

Jun 2025

Verified booking

The tour guide, David, was very informative, funny, and definitely enhanced the tour experience. Skipping the line was also a big plus. It was very organized and on our walk over to the palace we also received some additional lore about the city and buildings.

Bridget

Jun 2025

Verified booking

The Palace is a must see in Madrid!

Darlene

Jun 2025

Verified booking

Jesus was excellent! He had great English and very knowledgeable about the history of the palace! He kept a good pace and was very thorough! I loved it!

Dylan

Jun 2025

Verified booking

My ticket experience was very easy. My favorite attraction was the ceilings covered in paintings and the chandeliers

Paola

Jun 2025

Verified booking

Purchasing tickets was very easy and it is worth visiting the palace

Matthew

Jun 2025

Verified booking

The guide had so much knowledge and enthusiasm about the city and the Palace. An enjoyable experience!!

Giorgia

Jun 2025

Verified booking

Great experience, stunning palace both inside and outside. With the skip-the-line ticket, we got in right away and avoided standing in the heat.

Geertruida

Jun 2025

Verified booking

Got in quickly, good experience. Beautiful palace to visit.

Jangsoo

Jun 2025

Verified booking

Everything is very good. The rooms are colorful and the paintings are amazing.

Kai

Jun 2025

Verified booking

👍👍👍👍👍🙏🙏🙏🙏🙏👏👏👏👏👏👋👋👋👋👋💪💪💪💪💪

Mrs

Jun 2025

Verified booking

Really pleased we took the time to book this english speaking tour. Our guide Beatrice was both friendly & knowledgeable. The brief city tour en-route to the Royal Palace was very interesting for us as our Spanish history is not great. The Palace tour itself was much better by having Beatrice talk about all the important aspects of each room we visited and lots of extra bits of history that we would have missed had we tried to do it by ourselves. We would throughly recommend! Great tour!

Tara

Jun 2025

Verified booking

Fantastic tour with Rocia, truly informative, fun, and well-paced. It would help to kinow that the tour departys from the other plaza; in other such tours, we went to an office to exchange our headout passes for tickets, and then went to the main site to begin. We went to the plaza looking for some sort of office. More precise instructions for that part would be helpful m- "your btour will depart from plaza...the tour guide will meet you at the plaza at 12:45, with a sign saying ...then you will walk to the palace "(5 minute wal;k), get headsets, deposit bags, and enter" etc.

Gerrie

Jun 2025

Verified booking

Sergio was a fun enthusiastic guide. Clear storyteller. Very enjoyable experience.

Guerrino

Jun 2025

Verified booking

To say visiting the Royal Palace of Spain is an extraordinary thing, especially when accompanied by a prepared patient and clear person. Added value to the experience was your staff, whom we waited in front of the palace instead of going to their headquarters. Arriving at the venue late, one of the staff accompanied us to the group that had already left, crossing before the entrance to the palace. Bravo

Patrick

Jun 2025

Verified booking

The tickets were bought in advance, not in a queue, so we queued like people without tickets!

Joanne

Jun 2025

Verified booking

Superb, a must do, queues not too long and wasn't too busy inside

Linda

Jun 2025

Verified booking

Royal Palace was worth seeing. Booking was painless. Guide was very knowledgeable.

Ryo

Jun 2025

Verified booking

The meeting place was 8 minutes from the palace, but the walk to the palace was a nice 20 minute walking tour of the city. Tour group was big, but the audio device was good. Almost non-stop commentary was quite informative

Talapan

Jun 2025

Verified booking

Very well organized, but rather clumpy!

Richard

Jun 2025

Verified booking

Although sold as a skip-the-line ticket, this was just a regular ticket. Everyone with tickets had to queue, for me this was for about 15mins. Apart from that the ticket booking and usage worked well.

Andrea

Jun 2025

Verified booking

Perfect , the queue was very long under a blazing sun and therefore the choice to have made tickets with you was a winner

Anamaria

Jun 2025

Verified booking

I appreciate the info received by the guide. We have to wait at the line even if we had skip the line ticket but I received a refund after I reach the company. So, after all, i recommed Headout team.

Guy

Jun 2025

Verified booking

Macarena was a superb guide and was very knowledgeable. Jumping the huge queue was worth the ticket price alone.

Margaret

Jun 2025

Verified booking

Ander was terrific as a guide, informative. Just the right amount of information with humour.

Stephen

Jun 2025

Verified booking

The audio guide was excellent. The palace is beautiful. Well worth the trip.

Felicia

Jun 2025

Verified booking

Great ticket experience interesting tour and not rushed

Calatayud

Jun 2025

Verified booking

Missing map leaflet at entrance

Elena

Jun 2025

Verified booking

The guide who led us on the tour of the Royal Palace spoke clear English, easily understood even by non-native speakers like yours truly. It was engaging and interactive, recommended visit!

Sabrina

Jun 2025

Verified booking

Luis made good use of the short walk to the hotel to add a little more history. All in all, an interesting, well-filled tour. Luis didn't make it boring either. There is a point deduction because the quality of the headphones was not good. Sometimes the connection was lost or there was a rustling in the line. One of my headphones failed completely

Jose

Jun 2025

Verified booking

Today, June 3rd, we had an unforgettable visit to the Royal Palace of Madrid, English Guided Tour thanks to Carla, our guide of Satguru Travels and Tour. Her knowledge, passion, and warmth brought the history to life in every room we visited at the Palace. Clear explanations, kind attitude, and contagious enthusiasm. An exceptional guide who truly made a difference! 25314403

Teresa

Jun 2025

Verified booking

Ticket experience was excellent. The only issue was that there was no signage as to where to queue with skip the line tickets so we wasted time initially in the wrong queue.

Thomas

Jun 2025

Verified booking

Follow up service to ensure we could get our tickets and jumping the line.

Costache

Jun 2025

Verified booking

Everything was very nice and beautifull.

Daniela

Jun 2025

Verified booking

The reservation was quick and easy. It was most useful , my companion and I got in immediately , while on the opposite side there was an endless line, under the sun, having to get a ticket!!!!

Marc

Jun 2025

Verified booking

The guide was very good. Thankyou.

Michal

Jun 2025

Verified booking

David was great tour guide and we enjoyed a lot. Really a good tour and we can just recommend.

Leslie

Jun 2025

Verified booking

Skip the line is the only way to enter. Beautiful palace.

David

Jun 2025

Verified booking

Guide Marianna was quite good!

Llorca

Jun 2025

Verified booking

A wonderful visit to this fantastic palace

Joydipta

Jun 2025

Verified booking

Martha our amazing guide made it very informative and fun with inside stories!

Elena

Jun 2025

Verified booking

Wonderful royal palace!Very useful tickets because there is a much faster and dedicated line for those with passes.We were lucky because there were few people.The ticket was for 3:30 p.m. but they let us in quietly at 2:30 p.m.

Juliette

Jun 2025

Verified booking

Beautiful palace with a good guide

Antonio

Jun 2025

Verified booking

Perfect, no problem at all.

Lisa

Jun 2025

Verified booking

Loved what we were able to see, the tour guide, the listening system, the pace, the length, EVERYTHING! Thank you

Jürgen

Jun 2025

Verified booking

The tour of the Royal Palace was good and the audio guide worked. Unfortunately, the armory was closed. And the skip the line ticket was not as expected. We still had to queue. The location in the email was not exact, we thought there was a separate entrance.

Marie

May 2025

Verified booking

very interesting visit; need to show your tickets several times, but these tickets are not in an app, only in PJ: not practical at all!

Ernesto

May 2025

Verified booking

No line in the sun to get in, access was very expeditious. It was also easy to pay for tickets online.

Roisin

May 2025

Verified booking

So easy to navigate through the lines with this ticket, you would have been waiting a while without it!

Chiara

May 2025

Verified booking

Row checks fast, free luggage locker

Alain

May 2025

Verified booking

Our guide, Benny, was brilliant and excellent all round. Bravo, excellent guide, very competent

Lyn

May 2025

Verified booking

Our tour guide Bennie was great and very informative

Ned

May 2025

Verified booking

Super guide Javier. Very knowledgeable about all aspects of palace. Small group.

Angela

May 2025

Verified booking

Absolutely fantastic and the guide Macarena was phenomenal!!!!! All around wonderful experience 😊

Marie-christine

May 2025

Verified booking

Very easy to order everything went correctly. The guide started already from the starting point with facts about the things we walked along until the palace. Further very good guide,pleasant to listen to with nice and funny anecdotes! Highly recommended!

Tania

May 2025

Verified booking

Wonderful experience, incredible palace, architecture, royal objects. Everything was very well organized.

Sally

May 2025

Verified booking

The palace was very crowded so we waited 30 minutes in line even though we had skip the line tickets. This was not the tour company's fault and they did warn us about the delay and offered refunds for those who didn't want to wait. Our tour guide was very informative and provided a lot of history and co text to what we were seeing on the tour

Edward

May 2025

Verified booking

Knowledgeable and charming tour guide.

Brigitte

May 2025

Verified booking

The PALAIS ROYAL IS MAGNIFICENT and well worth the trip.

Luis

May 2025

Verified booking

The queue breaker wasn't a queue breaker. You have to wait in line for those who have tickets.

Antoine

May 2025

Verified booking

Good audio system via the app and i phone

David

May 2025

Verified booking

Maria was very passionate and explained things very clearly

Darinka

May 2025

Verified booking

living art! the audio guide was easy to follow and super informative.

Gerhard

May 2025

Verified booking

Too many e-mails and questions. The data collected when ordering is excessive

Marianne

May 2025

Verified booking

It was good and the audio guide works well

Vanassche

May 2025

Verified booking

The highlight of my visit was top

Debora

May 2025

Verified booking

The palace tour was wonderful and our guide was great

Deborah

May 2025

Verified booking

The palace was beautiful. The tour seemed superficial. We expected more in depth information about the art in the rooms. The space was very crowded and often difficult to find the guide. We liked the guide and felt she was rushed. She had great info about the different kings.

Jan

May 2025

Verified booking

This experience was trouble free.

Ethel

May 2025

Verified booking

The guided tour of the Royal Palace was great. And the Palace itself is just stunning.

Helder

May 2025

Verified booking

The interior of the Palace, shame I didn't visit the gardens

Michelle

May 2025

Verified booking

I was not able to find the PDF tickets with my email confirmation and contacted suppport who were super responsive and helpful. We had a great visit with no problems

Wendy

May 2025

Verified booking

Guiders very informative and funny

Antonella

May 2025

Verified booking

Entry was very quick, fit to begin the tour of a beautiful place filled with so many local and foreign works of art by extraordinary masters and artists

Helen

May 2025

Verified booking

Being able to view everything at our own pace.

Bobby

May 2025

Verified booking

I Loved the Whole Magnificent Experience...I will never forget this visit as a American visitor it has been well worth the trip to Madrid and this Amazing Royal Palace... Thanks !!!

Stef

May 2025

Verified booking

Very nice Palace with a good view of the history. Loved it with my Mother, aged 82. Also a great view over Madrid from the palace square! I recommend everybody to take tour in th Royal Palace!

Vivian

May 2025

Verified booking

We visited the Royal Palace of Madrid on 9 May using Skip-the-Line Tickets, and it was one of the most enriching and well-organised experiences of our entire trip to Spain. Skip-the-Line Experience: The skip-the-line tickets were absolutely worth it. Even mid-morning, the general queue was long and slow-moving. With our fast-track passes, we bypassed the line entirely and were inside in under 5 minutes. The process was simple — a staff member scanned our mobile voucher, and we were directed straight to security. If you're travelling during high season or with family, this is a great way to save time and conserve energy for the palace itself. Inside the Palace: The Royal Palace of Madrid (Palacio Real) is not only the largest royal palace in Europe by floor area but also among the most opulent. Although the Spanish royal family doesn’t reside here anymore, the palace is still used for official ceremonies — and it shows in every corner. Each room is more breathtaking than the last. Highlights include: The Grand Staircase: Designed by Sabatini, it's an architectural marvel with detailed frescoes and statues. The Throne Room: Absolutely majestic with its red velvet walls, golden lions, chandeliers, and Tiepolo’s ceiling frescoes. The Royal Armoury: A hidden gem, with a stunning collection of ceremonial armour and weaponry — great for history buffs. The Royal Chapel: Beautiful and serene, showcasing religious art and architectural harmony. Banquet Halls and Audience Chambers: Rich in historical detail and royal symbolism, with intricate tapestries and porcelain rooms. The use of audio guides or booking a guided tour is highly recommended — they offer deeper context into each room, the palace’s role in Spanish history, and the artistic significance of what you're seeing. Gardens & Views: Don't miss the Campo del Moro Gardens behind the palace, or the view over Plaza de la Armería. The palace is perched on a hill, so you get stunning panoramic views of Madrid and the surrounding landscape. Practical Tips for Future Visitors: Arrive 10–15 minutes early to allow time for finding the entrance and going through security. Download or bring headphones if you're using an app-based audio guide. Wear comfortable shoes — the palace is large and includes a lot of walking on stone or marble floors. No photos are allowed in many rooms — respect signage. Try visiting early in the morning or midweek for fewer crowds inside, even with skip-the-line access. Restrooms and gift shops are available near the exit — worth a visit for books and royal-themed gifts. Overall Experience: The Royal Palace of Madrid is a must-see. The skip-the-line access made our visit smooth and stress-free, allowing us to focus entirely on soaking in the history, grandeur, and artistry of this incredible place. Whether you’re a fan of architecture, history, or simply curious about European royalty, this experience delivers immense cultural value. A truly memorable part of our visit to Madrid.

Susan

May 2025

Verified booking

Marisol took us on a walking tour to the palace and with amusing anecdotes she was able to tell us the history of that part of the city and of the palace with fascination.

C.w.m.

May 2025

Verified booking

Heard so many new things And a very good guide One small minus was that there wasn't much room to sit down.

Ryszard

May 2025

Verified booking

The guide was professional and skilled in getting us to all the important places,as with hundreds of visitors at same time in the same room is not easy.

Lene

May 2025

Verified booking

Elisa was really good. We enjoy the tour.

Donald

May 2025

Verified booking

Our tour guide, Marta, was exceptional, vibrant, thorough and interesting. She managed a large group and some difficult palace staff really well. Our 9.45 am tour was cancelled, which we found out about only when we arrived at the appointed time. Your staff claimed contact was made to inform me of this by either phone or email - but when we checked it was clear we didn't receive any notifications. No apology was offered on the day and no explanation given. Tour was rescheduled to 11.45 Will not recommend your company.

Matea

May 2025

Verified booking

The Royal palace is beautiful, amazing to see but too many people, we had skip the line tickets but we still had to wait in the sun to get in and the toilets were awful and dirty, and far too many people at once.

Pamela

May 2025

Verified booking

Received the tickets within an hour of my booking, and didn't need to download an app to get them (that would have been a deal breaker). Had no problems using the tickets and the Madrid Royal Palace was absolutely amazing!

Inderbir

May 2025

Verified booking

Nothing to see inside the palace. It was very crowded

Vanessa

May 2025

Verified booking

Well worth a visit, good price and get to see a lot of the rooms in the palace. The chandeliers alone are stunning there are loads of them. Would definitely recommend a visit some amazing rooms to see.

Sally

May 2025

Verified booking

The skip the line tickets made it so easy. The queue was probably 100 meters and we just walked straight in. The palace is a spectacular place to visit, with interesting stuff for everybody. Old masters hang on the walls. With a music room full of Stratovarius instruments. The audio tour is great to listen to and watch (and keep to show others)

Julio

May 2025

Verified booking

The Palace is very nice. It would need a little more signage and friendliness of the Palace agents.

Patricia

May 2025

Verified booking

The guide Aurora was very attentive, especially to my mother, who has reduced mobility.

Anna

May 2025

Verified booking

We were more than happy with this gorgeous place.

Vanesa

May 2025

Verified booking

Good, when I wanted to book by laptop they rejected the payment, by cell phone I could do it with the same card...weird, I comment because sometimes it complicates. When I got there, they wanted me to make the long line was a single to buy and enter ... I understand that it is the responsibility of the Palace. Anyway, I had a knee problem and they let me in showing the medical certificate...so I finally did not queue. The palace is highly recommended !!!!!

Jussara

May 2025

Verified booking

It was wonderful! You sent confirmations, notices that the event was approaching and I felt all the support. I have to confess that I was afraid after I bought with you because I then saw several complaints from users, but you showed that you provide an excellent service! Thank you so much

Adam

May 2025

Verified booking

We loved the detail, humor and knowledge. We did have issues hearing our guide. The radios cut out often.

Louise

May 2025

Verified booking

The tour guide was both funny and knowledgable! Really enjoyed the experience and felt rather smug beating all the queues!

Alotta

May 2025

Verified booking

I liked the fact that I didn't have to go through the whole queue, which was very long, but get in immediately. I liked the possibility of having an audio guide that I could manage with my phone.

Rossella

May 2025

Verified booking

Simplified access. Very well thought out audio guide. Very pleasant visit indeed

William

May 2025

Verified booking

We enjoyed it very much!ticketing easy. No queue. Tour & audio good

Susan

May 2025

Verified booking

I like the way our guide she was very knowledgeable and kept the tour moving.

Robin

May 2025

Verified booking

Access and the rich decor of the rooms

Faisal

May 2025

Verified booking

A place to know about the history of Spain and the place. Lots of things to know about and to understand about Spain

Kim

May 2025

Verified booking

Beautiful rooms, nice view.

Catherine

May 2025

Verified booking

guide was wonderful. she added to the experience with knowledge and anecdotes about them which added to our enjoyment. she had a difficult job as there were crowds in the rooms and the number of personal guides and other tour groups made it difficult to see the exhibits. having paid for a tour I expected more space to see the rooms

Arminio

May 2025

Verified booking

The 1 hour guide that we downloaded was very focused and allowed us to get a very good overview of the Royal Palace given the time constraints

Gleison

May 2025

Verified booking

I expand more time on the queue than the people without tickets

Leticia

May 2025

Verified booking

We really enjoyed the experience and it was very nice to listen to the audio guide and enriching.

Joelle

May 2025

Verified booking

Tickets WITH QR CODES were sent to me directly and that worked out phenomenally.

Teresa

May 2025

Verified booking

Great experience, really worth of what you paid.

Hana

May 2025

Verified booking

The highlight of my visit was the guide who was excellent. The palace was very impressive and I look forward to returning to see new rooms that are due to open in the future.

Christina

May 2025

Verified booking

Our guide Jose was excellent - well informed and entertaining. It hugely added to our visit to the palace.

Valeria

May 2025

Verified booking

The ambiance of the place was perfect and Sergio was great!!!

Joao

May 2025

Verified booking

What surprised me most was the beauty of the place we visited

Pero

May 2025

Verified booking

Great guide, interesting tour and the palace is amazing.

Desmond

May 2025

Verified booking

Overall, purchasing an advance ticket to beat the queses was good. But the armoury was closed as was the pharmacy. No notification in advance, or on arrival and only informed when you arrived at the entrances to these parts of the Palace. I appreciate cancellations may occur but to the only advised by a sign at the entrance needs to be improved.

Delaloy

May 2025

Verified booking

no ticket to cut the queue we queued longer than people without tickets

Maria

May 2025

Verified booking

Did not have to wait in line, it was quick and easy to access. The Palace is beautiful and full of wonderful art and history. The personnel was helpful and very kind and attentive.

Oriana

May 2025

Verified booking

David was an informative, engaging tour guide and made the palace tour highly enjoyable - in total there are hundreds of rooms in the Palacio Real but with the rooms selected for us to visit, I didn't feel like anything was skipped over or that we missed out. A lot of interesting history condensed into a worthwhile, fun tour!

Rebecca

May 2025

Verified booking

We liked that we were able to skip the line. We would have preferred a tour that had left on time (10am) and had gone directly to The Royal Palace, Although Laura was very sweet and patient, we found her English difficult to understand to the point that my husband just turned off the audio. Still, we made the best of it and were glad we went.

Stephen

May 2025

Verified booking

The workmanship on the palace was spectacular and the detail of the work. We strolled through the Palace at our own pace and enjoyed every minute. Still coming to terms the age of everything inside. I come from Australia which is only 250yrs old.

Maria

May 2025

Verified booking

Everything was ok We had no problems getting into the palace and using the audio ged

Mildred

May 2025

Verified booking

There was a long line and thanks to the fact that I had bought the tickets in advance I didn't file and got in quickly. I recommend it.

John

May 2025

Verified booking

Friendly and entertaining guide. Impressive palace. Took too long for tour to begin with waiting for all guests to arrive, walking to the palace, going through security, distributing headsets.

Frank-gerrit

May 2025

Verified booking

Everything went well, anytime again

Chellie

May 2025

Verified booking

Beatriz was great, taught us a lot about madrid history in an entertaining way

Tanja

May 2025

Verified booking

Visiting the Royal Palace of Madrid was definitely one of the highlights of our time in Spain. This was a great experience and the tickets really did help in skipping the long lines to purchase tickets on side. There was still a bit of waiting involved ahead of security screening but it wasn't very long at all. It's Europe’s largest functioning royal palace, with over 3,400 rooms! While the Spanish royal family no longer lives there, it’s still used for official ceremonies. The royal banquet hall was especially impressive. We were surrounded by lavish gold detailing, frescoed ceilings, velvet walls, portraits, musical instruments and so much more. The Throne and Porcelain Rooms were my favourites. It truly felt like stepping into a different world, one of unimaginable wealth and grandeur. I was positively surprised that they now allow visitors to take photos! Highly recommended

Simona

May 2025

Verified booking

The Royal Palace is rich and lavish, beautiful to visit. I suggest everyone skip the line tickets because there was a very long line for those who purchased them on site

Mark

May 2025

Verified booking

Powercut in Spain on 28th April meant our train from Murcia did not leave the station. The subsequent Internet and mobile phone network prevented notification. Whilst we travelled to Madrid on 29th April by train we arrived too late to be able to take a tour of the palace. Not really Headout's fault but the train operator and rail company both automatically refunded costs.

Cornelia

May 2025

Verified booking

The only way to still get tickets waa well arranged.

Michael

May 2025

Verified booking

Beatrice wit and charm added greatly to the experience.

Walter

May 2025

Verified booking

Nice guide and a royal tour

Ana

May 2025

Verified booking

The guide Maria was EXCELLENT, very good and helpful. However, in the ticket email the address was P Isabel II and the meeting for the guided tour was at P Carlos III. Different addresses, which meant we almost missed the tour. That was very bad.

Jhymy

May 2025

Verified booking

Great! Recommended 100% great guides and cordial treatment, very friendly. Thank you!

Aleksandar

May 2025

Verified booking

Ticketing where perfect, just to note to all, do not plan to come in last minut ...

Charlotte

May 2025

Verified booking

Our guide was just great

Giuditta

May 2025

Verified booking

Sergio, very knowledgeable guide. He managed to involve the whole group and make them immerse themselves in Madrilenian history.

Linda

May 2025

Verified booking

Skip the line was the best feature as unknown to us we booked on Madrid Day ( a holiday).

Katharina

May 2025

Verified booking

👍🏻 der Reiseführer 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻🍀🍀🍀🍀🍀🍀🍀👍🏻👍🏻👍🏻👍🏻👍🏻

Silvia

May 2025

Verified booking

I really appreciated the convenience of being able to skip the line, which I n fact was quite long. Unfortunately, the entrance for those with these types of tickets was not well indicated and we lost some time getting our bearings. Still, positive experience

Tiberio

May 2025

Verified booking

Everything was fine. We did not wait in line. It was easy to make reservations and the directions were accurate and correct

Arijit

May 2025

Verified booking

The vivid explanation of the tour guide and her friendly demeanor

Aurora

May 2025

Verified booking

The Royal Palace of Madrid is really beautiful, you shouldn't miss the opportunity to visit ☺️

Olgalucia

Apr 2025

Verified booking

We really enjoyed Marisol as a guide; she is well spoken, knows her history and is quirky. We would have liked to spend a bit more time in each room but other than that it was very interesting.

Prandoni

Apr 2025

Verified booking

The precision and professionalism of the person who guided us!

Huibert

Apr 2025

Verified booking

With tickets quicker access and therefore not having to queue for a long time

Albrecht

Apr 2025

Verified booking

We had problems finding the fast track entrance, otherwise good as expected.

Mara

Apr 2025

Verified booking

Very interesting visit to the royal palace with the history of the Bourbons, unfortunately in English or Spanish only.

Mariana

Apr 2025

Verified booking

Everything was perfect ! The Palace of Madrid is very beautiful place!

Tanja

Apr 2025

Verified booking

The building and rooms are very impressive. Audio guide was good

Chrysostomos

Apr 2025

Verified booking

The Royal Palace is a Great Location for everyone!

Brigitte

Apr 2025

Verified booking

Quick admission, good information with the audio guide

Ellen

Apr 2025

Verified booking

Enough time and the guide tells is a lot!

Thomas

Apr 2025

Verified booking

Helpful staff, both at the entrance and in the exhibitions.

Rafaela

Apr 2025

Verified booking

The tour with Marisol was great! She explained everything really well, and in addition to visiting the palace, we also walked through some streets in Madrid’s old town and uncovered a few hidden stories. The palace is absolutely stunning, and I highly recommend the visit!

Jonathan

Apr 2025

Verified booking

We loved the Madrid Royal Palace tour with Headout. The tour started with a short walk from the Headout ticketing office to the palace and David the tour guide was very nice and very informative.

Aleksandra

Apr 2025

Verified booking

Due to the blackout the palace was closed. Please instruct us about the refund policy, as we had to return home and rescheduling is not an option. Thank you.

Dorothee

Apr 2025

Verified booking

I was confused for a long time as to why I didn't get anything to print out. That might have made my travel preparations a little more relaxed. For a long time I thought I had been taken in by a fake

Eunyoung

Apr 2025

Verified booking

Buying on line ticket was great.

Giuseppe

Apr 2025

Verified booking

Beautiful building, practical and very useful audio guide

Tanja

Apr 2025

Verified booking

The guide had a very good and clear story with lots of extras about the history. She did it in a very engaging way.

Gianna

Apr 2025

Verified booking

The guide was very clear and provided very interesting information. Plus we didn't have to wait any time at all. It was worth it

Janet

Apr 2025

Verified booking

I cannot work out why 4 senior tickets at E7 comes to E63 even with booking fee. Once in the first door there is another ticket check across the courtyard. My ticket would not load again and we were almost turned away. Will probably not use this system again. Sorry

Lucian

Apr 2025

Verified booking

Efficient group gathering, great guide.

Marco

Apr 2025

Verified booking

The rooms that can be visited are not many but some are really amazing and definitely worth the visit. Only negative note is that they should limit the number of visitors because the rooms were really too crowded. Experience with headout unimpeachable.

Roberta

Apr 2025

Verified booking

Super guide !!! Prepared and nice ! Nice experience

Timothy

Apr 2025

Verified booking

I wasn't expecting a long uncertain wait outside the office or the pre-tour before the venue. The actual tour of the Royal Palace was what I was expecting.

Gerardo

Apr 2025

Verified booking

The care and maintenance of the Palace's facilities

Duncan

Apr 2025

Verified booking

The Royal Palace is magnificent. Every room is superb with fantastic chandiliers, paintings and furniture

Laurence

Apr 2025

Verified booking

Very pleasant visit. The queue cutter: top! big time saver and the audioguide: I recommend it, very interesting. Thanks to headout for this reservation.

Stefan

Apr 2025

Verified booking

The guide Beatrix was simply super! Friendly and extremely knowledgeable!

Christopher

Apr 2025

Verified booking

Short informative walk to palace Easy quick access into the palace as described. Well paced walk thru the rooms with guide giving history

Louiza

Apr 2025

Verified booking

The tour had a really nice length and the guide was very friendly.

François

Apr 2025

Verified booking

What a pleasure! Thanks to Béatrice!

Ria

Apr 2025

Verified booking

Easy handling with the tickets, nice guide

Marie-christine

Apr 2025

Verified booking

Very good memories. Line-cutting tickets allowed us to enter the palace very quickly. We really enjoyed it. We recommend it.

Merav

Apr 2025

Verified booking

מיקום המלון מצויין. מרכזי ביותר. החדר היה נקי ומאובזר, ארוחת הבוקר מעולה. ביקשתי צ׳ק אאוט מאוחר והם אישרו ללא תוספת תשלום (עד14). צוות המלון היה אדיב. חוויה נהדרת

Paolo

Apr 2025

Verified booking

It was interesting but one part of the visit was interdicted and very poorly signaled on the site and not signaled at the time of purchase

Elizaveta

Apr 2025

Verified booking

It was very easy and we really avoided a huge queue and went straight to the Palace.

Kim

Apr 2025

Verified booking

Sarah was an amazing guide. She knew so much about history and art. Very lively with lots of terrific stories made the tour really interesting. The palace is definitely worth viewing.

Danijela

Apr 2025

Verified booking

Everything was ecxellant! Thank you❤️

Alessandra

Apr 2025

Verified booking

The organization of the tour even with self-guidance

Presiyan

Apr 2025

Verified booking

Good amount of interesting information. Really nice guide with good English.

Raul

Apr 2025

Verified booking

Ease of purchase and access, but they should warn that the audio guide is for an App from your own mobile and give the option not to buy it for minors.

Donatella

Apr 2025

Verified booking

Excellent service. The tickets arrived regularly.

Patricia

Apr 2025

Verified booking

Don't queue up with non-ticketed visitors, even if the capacity of the Palace's rooms was reached at times...

Dr.

Apr 2025

Verified booking

The organization and the execution, very competent and friendly guide (Lydia).

Paola

Apr 2025

Verified booking

Excellent tour of the Royal Palace with audio guide on cell phone, no queue in the early morning ...all very nice!

Kathryn

Apr 2025

Verified booking

Our tour guide was very good at telling us lots of history , stories and facts all along the way . The 2hrs seemed too short. I'm glad I chose the tour instead of doing it myself

Florian

Apr 2025

Verified booking

Louis gave us a great tour. Great background knowledge, including a walk through the city

Angelika

Apr 2025

Verified booking

The tour guide was extremely friendly and gave us interesting information. 👍

Pierre

Apr 2025

Verified booking

The queue cutter. Hours of waiting avoided.

Susanne

Apr 2025

Verified booking

Benni was a super guide, very funny and informative

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