Passeios de Nápoles a Herculano

We had a fabulous experience on our two hour archaeologist-guided tour of Herculaneum, owing to our brilliant & knowledgeable tour guide, Luciano Leone. In terms of the booking process & experience with Headout, the website was easy to navigate, the booking confirmation was clear & the meeting point information was helpful; I also booked the pompeii guided experience & found the meeting place far easy to locate on the Hercalaneum tour, primarily owing to the tour organiser ASKOS being easy to spot with her signage. I would suggest that the description of the meeting place as outside the ticket office within the archaeological park could just be further clarified to state that the ticket office is a few minutes walk down the park & to the left. But overall it was far far clearer to find this tour than it was to locate its equivalent in Pompeii, where the meeting place was more complicated in its description despite its detail - in this scenario the tour organiser would've greatly benefited from a sign like the ASKOS tour had in Herculaneum. Equally helpful was the follow up email I received from Headout regarding travelling to the site via the circumvesuviana train & the need to change train in order to reach the site. This was great info to have in advance of travel. Once the ASKOS tour organiser had introduced us to our tour guide outside the ticket office, our fantastic tour was immediately underway before we even entered the site with info about the park itself. Luciano was immediately a warm & welcoming guide, whose enthusiam, professional experience & knowledge was not only palpable, but contagious. Within the constraints of the 2 hour tour time frame, Luciano endeavoured to provide us with as many fascinating facts as he could, & help us understand Herculaneum as it once was, as well as how it now is. His brilliant show & tell folder & archaelogical 'insider' knowledge made for a fabulous, engaging experience that we would thoroughly recommend to anyone. Overall, we felt we received a brilliant tour that really made us feel like we had seen Heculaneum in great detail, Luciano was thoroughly impressive in his English skills, warm & friendly persona, his vast knowledge & his sheer love of archaeology at Herculaneum. Luciano tried to answer any questions asked & we would have loved the tour to have lasted longer so we could've heard more of his brilliant info. Grazie mille, Luciano !

My year old was never more attentive than during the tour. You are literally walking amongst the past, with the surroundings still perfectly preserved! Just lovely!

Was hoping the tickets would have come with the package, but otherwise, it was an excellent day. An experience of a lifetime

Great place to visit. We would have stayed longer but was so hot. They were working on the area down at the front so the entrance was different therefore the audio guide was a bit confusing but we worked it out and was great

Loved it. The booking service was very helpful. Only issue I had was that the ticket office could not equipped to scan the QR code.