Niagara Falls, Canada for first-timers

Fabulous friendly guide gave us a lot of information and answered all our questions, a great tour with brilliant itinerary we loved it

Everything on the tour was exceptional except the most Important thing which is time. It wasn't enough to do everything we paid for, and it was the most expected, the Hornblower, which was irritating because we needed to choose between been left by the bus or going into the boat. Second, due to the lack of time, we never got to see Niagara by the lake through the tour itself but we had to walk down by our own. Finally, we paid for a 9 hours tour, and the guide told us we where just going to be there from 10:30am to 1:45 pm, and taking into account the going to and coming back, this tour wasnt even 6 hours long (we left the hotel at 8:18 am exactly). You need to give what you say in your webpage and give enough time to do everything. I lost my money which i paid for the Hornblower Cruise unfortunately.

Staff were warm and friendly. They were also really helpful to my daughter and I with the ponchos and one staff even helped my daughter put the poncho on. Pleasant smiles going both on a off the boat. It was an incredible experience. My daughter and I stood on the bottom deck right at the front. She is 11 and it was her first time at the Falls. We were able to take lots of pictures and videos. The boat was full but not too crowded. Just the right amount of people and standing room. Thank you Hornblower for making it an unforgettable experience for her!

From purchasing the ticket online, to checking in upon arrival, to organizing the boarding, to the helicopter being in excellent condition, to the tour itself, everything was remarkable and made our experience unforgettable. Congratulations!