Astronomic Tour to Teide with Observatory Access + Transfers

Ticket Information

This ticket has the following variants that you can choose from:

• English-Guided Tour

• Spanish-Guided Tour

Important Information

• Teide Cable Car is located within a protected national park and therefore you are expected to follow a series of basic rules of civic behavior and respect the natural environment. Do not litter or take rocks, plants, or animals. Please remember that it is prohibited to make fire, loud noises or to camp

• The Teide observatory (TO) is located at an altitude of about 2,400 metres above sea level, at which altitude oxygen is decreasing. The groups move around inside the observatory on gravel paths.For this reason, the visit is not recommended for people with general health problems (anaemia, respiratory or cardiac problems, mobility problems, etc.) If you are not sure whether you should visit the TO, please consult your doctor first.

• The TO is not responsible for any health problems that may be caused by altitude or by failure to observe the following recommendations and warnings.

• The TO does not have medical assistance on its premises. The nearest hospital is about an hour and a half away by car.

• If you experience symptoms of dizziness, nausea, shortness of breath, ringing in the ears, blocked ears or headaches during your visit, please inform your guide immediately.

• There are public toilets in the observatory. Please note that the toilets are located 10-15 minutes walk from the car park. Due to time limits and constraints related to the visit schedule, please use the toilets before the start of the visit. Please leave the toilets as clean as you found them.

• Please respect the environment as the TO is located in a national park. Smoking and eating, littering is not permitted except where indicated, and leaving the established trails is not permitted.

• For your own safety, please stay with your assigned group at all times and follow the instructions given by the guide.

• If you are provided with safety suits or safety equipment in the facility area, they must be used and maintained properly.

• It is absolutely forbidden to leave the safety area or touch anything inside the buildings.

• Children under 8 years of age are not allowed to participate in early evening and night activities.

• You will need coins to use the cable car vending machines.

Dress Code

• When going on a Teide cable car tour, you should be prepared for extremes in weather, both heat as well as cold, depending on the time of year

• Wear warm clothing, proper footwear and carry sunscreen

• Due to the low humidity levels that are common at the TO, come prepared with enough liquid (water or juice) to prevent dehydration.

Timings

Transport is available from 2:15 PM to 4:30 PM and the pick-up time depends on sunset and scheduled departures each day. Your pick-up time will be notified by e-mail and/or SMS, so please check your messages. For the same reason, we need you to provide us with the name of your hotel or the address of your accommodation, as well as a mobile phone number at the time of booking.

Discounted Tickets

Ages 3-13yrs enjoy reduced ticket pricing (carry a valid photo ID)

• Your voucher will be emailed to you instantly

• Please display your mobile voucher along with a valid photo ID to your guide

• If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification

Hotel Transfers

• This ticket includes hotel pickups and drop-offs

• While booking, please provide the name of your hotel

• If your hotel is not in the pickup zone, you will be provided with the nearest pickup location

• On the day of your tour, please arrive at your hotel lobby 15 minutes prior to the scheduled pickup time

• If your hotel does not have a lobby, please wait at the entrance of your hotel

Validity

This ticket is valid on the date and time selected during checkout