Pitti Palace & Boboli Gardens Private Tour

What to bring

• Your ticket/voucher and a valid photo ID for entry.

• Comfortable attire suitable for a museum visit (dress code may apply).

What’s not allowed

• Large bags, backpacks, suitcases, and umbrellas (store them in the free cloakroom).

• Food, beverages, and alcohol inside the museum.

• Sharp objects, drones, professional photography gear, or flash photography.

• Running or walking barefoot within the museum premises.

• Pets, except for properly leashed guide and service animals with valid certification.

• Keep mobile phones switched off or on silent mode.

• Follow staff instructions at all times for a smooth visit.

Accessibility

• This experience is not accessible for people with reduced mobility.

Additional information

• Your personal information is protected under Italian Privacy Law and transmitted securely.

• The experience operates rain or shine; weather conditions are managed by the operator.

• For the best experience, arrive at the meeting point on time and follow all instructions from your guide.

• Guests under the age of 12 years must be accompanied by an adult.

• Ensure that the first and last name, along with date of birth, is mentioned correctly, to process the reservation.

• Your voucher will be emailed to you instantly.

• Please arrive at the meeting point 20 mins before the scheduled time of your tour to avoid any delays.

• Display the voucher on your mobile phone with a valid photo ID at the meeting point.

Meeting point

• Meet your guide at City Florence Tours office.

• Address: Via dei Castellani, 18 rosso, 50122 Firenze FI, Italy.

Get directions to the meeting point