Combo (Save 5%): Mozarthaus Entry Tickets + Mythos Mozart Immersive Experience Tickets

What to bring

Mozarthaus

• Bring your own headphones if you’d like to enjoy higher sound quality when using the audio guide.

Mythos Mozart

• Keep your booking confirmation or e-ticket ready, along with a valid photo ID. Students should also bring their university or school card for verification.

• Wear comfortable shoes, as you’ll walk through several themed rooms and interactive installations during your visit.

What’s not allowed

Mozarthaus

• Leave large bags, suitcases, or bulky belongings in the cloakroom before entering.

• Flash photography is prohibited throughout the exhibition.

• Food and drinks are not allowed within the exhibition areas. You can leave any snacks or bottled water at the reception before your visit.

Mythos Mozart

• Your ticket is valid only for the specific time slot printed on it. Re-entry is not possible after leaving the venue.

• Place any large bags, umbrellas, or wet clothing in the cloakroom or lockers before entering the exhibition.

• Flash photography, tripods, and professional filming equipment are not permitted. You can, however, take personal photos with your phone as long as the flash remains off.

• Outside food and drinks are not allowed. The on-site café offers refreshments before or after your tour.

• Pets and animals are not permitted inside the exhibition area.

Accessibility

Mozarthaus

• The museum is fully accessible for wheelchair users and offers a ramped entrance and elevator access to all public floors.

• An accessible restroom is located on the basement level for convenience.

• Trained service animals are permitted throughout the museum.

Mythos Mozart

• Located below the STEFFL department store at Kärntner Strasse, the venue is fully accessible for wheelchair users, with elevators and ramps connecting all public areas and restrooms.

• The entire space is air-conditioned, providing a comfortable environment throughout the year.

Additional information

Mozarthaus

• Visit on a weekday morning, preferably between Tuesday and Thursday, for a quieter and more relaxed experience. Mondays, weekends, and late afternoons often attract larger groups and school visits.

• While most visitors begin their tour on the first floor, start at the top level with the themed exhibits and work your way down to the Mozart apartment to avoid crowds.

• The audio guide is available in English, German, French, Italian, Spanish, Slovak, Hungarian, Czech, Chinese, Japanese, Korean, Polish, and Russian.

Mythos Mozart

• Arrive about 15 minutes before your scheduled time to allow for check-in. Final entry is typically 75 minutes before closing time.

• The experience takes around 60 minutes, making it an ideal addition to a day spent exploring central Vienna.

• Some sections feature bright lights, immersive projections, and strong sound effects, which are not suitable for visitors with epilepsy or similar sensitivities.

• After the exhibition, head to the SKY Café & Restaurant on the top floor for panoramic city views and a relaxing end to your visit.

• Guests using discounted student, senior, or group tickets must show a valid ID or proof of eligibility when entering.

• Your voucher will be emailed to you shortly.

• Display the voucher on your mobile phone with a valid photo ID at the starting point.

• Please check your final voucher for the starting point details & specific instructions.