Kraków: Auschwitz-Birkenau & Kopalnia Soli "Wieliczka

what an extraordinary and unforgettable tour experience. truly a full day immersed in history, exploring and learning about two profoundly distinct periods of time. everything was seamless: the buses were perfectly on schedule, check-ins were hassle free, and we were thoughtfully accounted for every step of the way. no matter how far we strayed from the group, the bus waited for us, ensuring we never felt rushed. but what truly set this tour apart was our guide, Lara - an absolute gem of a person. her warmth, kindness, and genuine care for everyone made all the difference. not only was she knowledgeable, and sensitive, but she also went above and beyond to make sure we felt comfortable as we moved from location to location. she didn’t just guide us, she brought the experience to life, making every moment feel a little more special and personal. Lara is just one of those rare people who leaves an impression that lasts long after the tour ends. as an american traveling in a foreign country and not speaking the native language, this tour made everything exceptionally easy and smooth. there were no moments of confusion or uncertainty, the guidance was clear, and we always knew exactly where to be and what was happening next. every step of the journey was thoughtfully laid out, removing any of the usual stresses that come with being in a new place. by the end of the day, i didn’t just feel like a tourist... i felt connected to the history, culture, and people in a way that left me fulfilled and grateful for the experience. this tour truly delivered a sense of ease and discovery appreciated by those who are naturally more anxious. i couldn't recommend it more.

Nous avons très satisfait de notre journée. La visite au camp d'Auschwitz, nous l'avions réservé pour 9h et ils nous l'ont changé à 6h, ce n'était pas très sympa. Cependant, on a passé une super journée, cette visite a été très dure psychologiquement parlant mais très touchante, nous avons eu un guide très professionnel et passionné par un sujet qui est très délicat à raconter. Concernant la mine du sel, c'était un endroit fantastique, le seul point négatif est que la guide n'avait pas de microphone et donc dans certains moments du tour on entendait les autres guides, c'était un bordel. Il serait bien de leur fournir de microphones et aux visiteurs des écouteurs comme on avait fait pour la visite d'Auschwitz. À part ça c'était un journée incroyable, nous avons tellement appris et très ravis de l'avoir fait . It felt well-paced and smooth.

The coach was too small and uncomfortable, also, we were almost forgotten at the salt mines, we barely made it to the parking spot and had to run in order to stop the coach from leaving, as it was driving away. Of course the guide and driver apologized but still a little frustrating. Overall, a 4/5 experience, because the guides were indeed extremely knowledgeable and professional. Really enjoyed the way it was arranged.

1. the driver of the minibus was very nice. 2. the tour guide of Auschwitz-Birkenau is a very knowledgeable person and he described both the tour of the museum and the walk through Birkenau very impressively. 3. the salt mine is very impressively prepared. my friends and I were very surprised to find a church in the mine ourselves. this guide also led the tour very well. Thank you very much.

Guides in both locations were excellent, especially the last ar Auschwitz-Birkenau, who got the tone just right