Thyssen-Bornemisza National Museum Guided Tour

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.

• Comfortable walking shoes are recommended, as the tour involves standing and walking for approximately 1 hour and 45 minutes.

What’s not allowed

• Large bags, oversized luggage, food, and drinks are not allowed inside the museum for security reasons.

• Flash photography, tripods, and filming equipment are not permitted inside the museum.

Accessibility

• This experience is accessible by wheelchair.

• Prams, wheelchairs, and electric scooters are available for use, free of charge.

• For your convenience, guide dogs are welcome to join you.

Additional information

• Children under 18 can enter for free.

• Note: Temporary exhibitions have limited capacity. Entry is timed, with visitors admitted every 15 minutes.

• Access to the permanent collection is free on Mondays from 12pm to 4pm, and on Saturdays from 9pm to 11pm.

• Facilities: Baby feeding room, Wi-Fi, ATM, cloakroom, mobile charging stations, and cafes.

• Audio guide available on the Second Canvas Thyssen app. Instructions to download will be shared with your ticket. Do bring your own headphones.

• Your voucher will be emailed to you instantly.

• Please arrive at the meeting point 15 minutes before the scheduled time of your tour to avoid any delays.

• Display the voucher on your mobile phone with a valid photo ID at the meeting point.

Meeting point

• Please check your final voucher for the meeting point details and specific instructions.