Museo del Prado Skip-the-Line Guided Tour

What to bring

• Carry enough cash if you want to buy yourself a souvenir at the Prado Museum.

What’s not allowed

• Food & drinks are prohibited inside the museum.
• Shutterbugs, take note: photography and videography are strictly prohibited inside the museum.
• Pets are not allowed at the museum.

Accessibility

• The Prado Museum is accessible to wheelchair users and individuals with reduced mobility.
• The museum has accessible restrooms, elevators, ramps, and platforms.
• The auditorium and counters are also equipped with hearing loops.
• Guide dogs are welcome at the museum, subject to presenting relevant documentation.
• You’ll find municipal parking spaces for those with disabilities on the Ruiz de Alarcón and Moreto streets.
• The museum also offers wheelchairs and baby seats on loan for free.

Additional information

• All entrances have a free service to deposit outerwear and personal items you can’t carry into the museum, albeit with limited capacity—plan accordingly.
• You’ll find information points at all the museum’s entrances.
• While food & drinks are not allowed, you can grab a bite at Cafe Prado or at the Ionic Gallery Tea Room.
• Some sections of the museum may be subject to closures at the authorities’ discretion.

• Your voucher will be emailed to you instantly.

• Please arrive at the meeting point 15 minutes before the scheduled time of your tour to avoid any delays.

• Display the voucher on your mobile phone with a valid photo ID at the meeting point.

Meeting point

• Please check your final voucher for the meeting point details and specific instructions.