Royal Collections Museum Madrid

La visite s'est très bien passée. Il y a eu du monde, beaucoup de groupes mais c'est le prix a payer pour admirer ce palais. Le personnel est vraiment très accueillant.

I purchased this ticket for Royale Palace Madrid. I was denied entry to Royale Palace at the entrance because guard said this ticket not for Royale Palace. I called Headout asking for refund but my request was denied. Headout booking information and details written on tickets are misleading. Headout agent said only can refund me 25 percent of ticket price into credit wallet. But I asked for credit back as cash into my credit card. No response from Headout.

The gallery visit was good and we were impressed with the display we saw. However, I am not satisfied with the online purchase of the ticket, it said "Royal Palace + Gallery" and we expected that it meant a tour of the royal palace. That was not the case, the officials only directed us to the gallery. We are unfortunate that we missed the tour of the royal palace. Regards, Milija

Biglietti acquistati senza fila, accesso rapido. Sito facile da utilizzare. Palazzo è ben curato, le stanze sono riccamente decorate davvero una piacevole sorpresa merita la visita.