Krakau für Erstreisende

Your guide, Yola was very knowledgeable and committed. Told the story of Auschwitz with compassion and respect for the victims.

We booked the tour for 9.00am and were very disappointed that it was changed to 11.45 am with only a few hours notice. We had no choice in the matter as told that was all that was left. Also i paid extra to be collected at our hotel, which did not happen and had to meet at a designated street. We were then brought to Birkanau for a ten minute stop for toilet, which we had to pay 4 pln and then get back in the bus to go to Auschwitz for tour at 14.30pm. My opinion would be to go straight to Auschwitz with no charge on toilets there.

Wonderful experience ! Special thanks to (super) Mario, our driver, for the good organization of this visit ! The only thing I would change is being less pushed by time during the visit itself of site in order to have time to read panels for example.

I would have liked a bit more time in Auschwitz I since there’s so much to see. Still, it was a very moving and informative visit.

Alles rondom de trip was goed geregeld. Er wordt duidelijk, tijdig en snel gecommuniceerd. Ook de gidsen zelf waren erg vriendelijk en behulpzaam. We hebben een mooie tour gehad en raadt het anderen ook zeker aan om hier te boeken. It felt well-paced and smooth.

what an extraordinary and unforgettable tour experience. truly a full day immersed in history, exploring and learning about two profoundly distinct periods of time. everything was seamless: the buses were perfectly on schedule, check-ins were hassle free, and we were thoughtfully accounted for every step of the way. no matter how far we strayed from the group, the bus waited for us, ensuring we never felt rushed. but what truly set this tour apart was our guide, Lara - an absolute gem of a person. her warmth, kindness, and genuine care for everyone made all the difference. not only was she knowledgeable, and sensitive, but she also went above and beyond to make sure we felt comfortable as we moved from location to location. she didn’t just guide us, she brought the experience to life, making every moment feel a little more special and personal. Lara is just one of those rare people who leaves an impression that lasts long after the tour ends. as an american traveling in a foreign country and not speaking the native language, this tour made everything exceptionally easy and smooth. there were no moments of confusion or uncertainty, the guidance was clear, and we always knew exactly where to be and what was happening next. every step of the journey was thoughtfully laid out, removing any of the usual stresses that come with being in a new place. by the end of the day, i didn’t just feel like a tourist... i felt connected to the history, culture, and people in a way that left me fulfilled and grateful for the experience. this tour truly delivered a sense of ease and discovery appreciated by those who are naturally more anxious. i couldn't recommend it more.

L'accompagnatrice était bienveillante avec nous, pleine d'énergie et était très préventive, nous donnait plusieurs consignes claires avant de nous laisser avec les guides ou en autonomie. On a reçu dès le départ des stickers à coller sur les vêtements afin de se repérer entre nous. Les guides à Auschwitz-Birkenau et Wieliczka étaient bienveillants, étaient expérimentés et répondaient à nos questions.

The coach was too small and uncomfortable, also, we were almost forgotten at the salt mines, we barely made it to the parking spot and had to run in order to stop the coach from leaving, as it was driving away. Of course the guide and driver apologized but still a little frustrating. Overall, a 4/5 experience, because the guides were indeed extremely knowledgeable and professional. Really enjoyed the way it was arranged.