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Patricia
May, 2024
The castle is interesting, especially the "Golden Lane".
Once we understood the principle and discovered "our guides" with the white and blue umbrellas, everything went very smoothly.
View original review in German
Iris
May, 2024
The Headout team was onsite at the right time and was very supportive in explaining to us some facts about the Castle. What I don't like is that they didn't tell us the guide wasn't the official one that you can get at the castle so they don't think that not all tourists don't have enough roaming data or battery to do it from their cellphones.
James
May, 2024
Never did figure out how to access the optional verbal guide, but, we were familiar with some areas from a previous tour. Blue umbrella guy showed up only 5 minutes early, but, instructions were adequate to let us wind our way through the sites..
Janine
May, 2024
I have bad hips and thought that there was a lift. I used the first lift but was then told to walk up the long, winding ramp up to the final stage.
Kai-uwe
May, 2024
The guide was great and very knowledgeable. He gave a great and informative introduction to the Castle. Thank you very much.
Anne
May, 2024
Our own fault that we did not read the instruction properly, but we had a hard time finding the guy with the blue and white umbrella, especially as it was raining and there were umbrellas everywhere.
We were not really aware that we had not bought tickets from the castle itself, but from a provider.
Margerie
May, 2024
Easy access, even if the blue and white umbrellas aren't always easy to spot in crowded squares. It would be simpler to send tickets to customers' cell phones. Warm welcome every time
View original review in French
Gardinot-milet
Apr, 2024
Le Château de Prague est un endroit magnifique et riche d'une histoire incroyable. La réservation par Headout a été très simple et l'introduction en Français très intéressante pour nous apporter les clés principales pour la découverte des lieux.
Dawn
Apr, 2024
Our guide was great. Good English speaker very knowledgeable and funny. Easy to understand our instructions. Very good meet and greet
Russell
Apr, 2024
Easy to arrange. Friendly and simple introduction to highlight the main things to look at with some detail about the castle.
Wodka
Apr, 2024
A very friendly, professional welcome. In French too, with a smile. The hostess gives you a little map to help you find your way around. Would do again. Would recommend.
View original review in French
Leigh
Apr, 2024
Personal treatment and fantastic introduction to the experience.
Thanks for looking after us.
We knew exactly where to come should we need any more help, it was comforting, although we didn't need more help and had a fabulous time.
Florence
Apr, 2024
The ticketing was a zoo and we were misdirected and had to stand in line 2 times different places.
But the castle and cathedral were simply amazing.
Mr
Apr, 2024
Lovely place to visit, went so easy from booking to meeting out ticket people
Thanks for making our visit to Prague special
Susan
Apr, 2024
I found the clock wonderful but to pick our tickets up was hard if we did not have a sat nav it would have been a night mare. I was looking for a blue and white umbreller not a sign on the wall.
Claire
Apr, 2024
Nothing to say about the Palais Royal, it was very good.
The cruise lasted between 45 and 50 minutes, and we couldn't hear the explanations in English. Waiters were very insistent in pushing consumption.
View original review in French
Dipl.ing.
Apr, 2024
It was not easy to find the contact person(s), who were not located directly in front of the cathedral portal but at the side in a corner of the courtyard.
For older visitors like us, it would be a great relief to be able to print out the tickets at home - fear of not being able to use a cell phone on site!
View original review in German
Edgar
Mar, 2024
The Castle is impressive but the attention of the guides is even better, the only bad thing is that I booked for 6 people 4 adults and two children and they only gave me entrance tickets for 2 adults and 2 children.
View original review in Spanish
Julie
Mar, 2024
Very easy to find collection point( blue and white umbrella) for tickets.
Introductory guides were informative and knowledgeable about the attraction,and the best way to enjoy it.
Thankyou
Carlangela
Mar, 2024
Tutto molto organizzato con una breve introduzione (gruppi divisi per lingua) da parte di guide esperte molto disponibili per qualsiasi tipo di informazione
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