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Marcia
Oct, 2024
It delivers what it promises. I would like to highlight the positive performance of the staff on the streets: they do not shy away from helping, informing and clarifying.
View original review in Portuguese
Randall
Sep, 2024
The narration was minimal. Would have liked more information and history on the audio part on the bus. Bus was not available for half the route the second half day due to an event. We had planned on using it in the second afternoon only - would have been nice to have been refunded a portion since unusable.
Carla
Sep, 2024
The service works very well, but I found the audio guide boring, it lost my concentration and interest. I would improve that, the way of telling what you are seeing, in a more relaxed and less documentary way.
View original review in Spanish
Alexandre
Aug, 2024
The number of stops are not enough to cover well all the point and they also change the route, now you need to but 2 tickets
Chiara
Aug, 2024
Enjoyable experience that allows you to see some significant places in the City of Rome. I really appreciated the audio guide. Only flaw the cleanliness.....in the afternoon the bus was very dirty, garbage and dirt prevented sitting in some seats.
View original review in Italian
Denisse
Jul, 2024
The bus has many schedules which allows you to get on and off without any problem. Clean bus and staff.
Friendly staff. It would be necessary to have translation in Spanish.
View original review in Spanish
Sarah
Jul, 2024
The route covered most of Rome, which was excellent. On one bus the commentary was fabulous with conversations between Italian people in English but on another the English sounded like it was AI generated and it was terrible and didn't make sense.
Margarita
Jul, 2024
I always use a tourist bus when I visit a city, but in Rome I found some of the stops were too far apart.
View original review in Spanish
Lucia
Jul, 2024
It is an excellent service to take a first look at the city and then start getting to know it point by point, since you can get on and off as many times as you want within your 24 or 48hs pass.
View original review in Spanish
Tracey
Jul, 2024
The bs trip was really great. One of the buses had a pretty stupid commentary with three people giving irrelevant information, but the other buses had sensible and informative commentary. It was a bit of a trek to the Spanish steps and Trevu Fountain from the stop which was hard going in the heat. Booking through headout was quick and easy and we were able to redeem the voucher for a ticket with no problem at all.
Julie
Jun, 2024
Categories and subcategories above don't fit my needs! Require an 'OTHER' box to tick. Please disregard the boxes ticked and see below.
Not so good - Commentary wasn't always in sync with where we were so was hard to follow at times. Did another hop on/off in Palermo (with another company) and it was spot on. Got on the bus and we weren't told where the earphones were. Sat down and then had to ask another passenger. Would have been good to have them placed when we walked on (maybe near the driver).
Good - the staff organising everyone at the stops. Was well organised.
Sean
Jun, 2024
Ordered tickets online, it was super easy. Bus ride was interesting and very easy to go explore the sites we wanted and get a look at all the others
Stewart
Jun, 2024
Good service only downside was audio a bit being bus location so difficult to identify landmarks flashed in commentary.
Albert
Jun, 2024
Very easy to get tickets and then find the right location and bus. Commentary was humerous throughout and also very informative. Liked the option of closed downstairs or open air downstairs as it was very hot. We did the route and then again once we decided where to visit as our time was limited. All in all great experience and good value for money.
Shkinia
Jun, 2024
I like the ease of being able to hop on and off the bus. I think it would be better to advise how far away the attraction is from the bus's hop on or off spot. For example the coliseum hop on hop off spot is down the street and around the corner, that information would have been more helpful to include with the information about the location already available.
Elaine
Jun, 2024
Very easy to use even with my adult daughter in her wheelchair. The only down side was that no one told us that bus stop number 7 on the red route was not in use which we decided to wait at having pushed our daughter all the way up hill from the Spanish steps!
Lebreton
Jun, 2024
Easy to book and very practical to be able to go up and down whenever you want and especially the translation for the monuments.
View original review in French
Janine
Jun, 2024
We had booked the Hop On Hop Off tour in Rome so that we could plan our exploration tour as flexibly as possible. With the app, we could always see exactly when a bus was on its way to the next stop. That worked very well. We had the option of getting on or off at any of the stops. Perfect for us. We also used the headphones on the bus and were able to listen to interesting details in German. Sometimes, especially when getting on at the main station, the buses are very full, so you just take the next one or walk one stop forwards or backwards.
You can either take it all in a relaxed manner or get off at every stop and explore the city. Simply great.
We would book it again in the same way.
View original review in German
Graham
May, 2024
Really good app support, good locations included, much more relaxing than trying to walk it in the crowds.
Only downside was how busy the bus was at times, we had to stand for long periods.
Paul
May, 2024
The Big Bus was good, as realise the geography of Rome makes it difficult yo get around. The commentary on the Omnia bus is poor in comparison.
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