1-Hour Seine River Cruise with Live Commentary

The boarding location was easy to spot. We did not have to check schedules, just walked to the entrance and with very little waiting time we were able to board. Plenty of places to sit.

The ticket was extremely unclear on what times it could be used. We went on a different evening cruise because we went straight to location. The address on the ticket didn't take us to the right place. Why is a voucher necessary and why is that at a different location than where you scan to ride. The voucher and ticket process was confusing.

Why do you emphasize the quality of the boats if the leaflet translations were made by AI and were hardly understandable?

Duration was good, but had to wait far too long in the queue, even though the ticket was pre-reserved. In addition, online ticket had to be exchanged on site, totally inefficient. Seine tour was ok, could have been presented more extensively

The trip was pleasant, but unfortunately the boat didn't go as far as the Ile de la Cité as mentioned on the site. Too bad

we are talking about France, Paris. Obviously, the scenario is gorgeous. A boat leaving every 30 minutes , no commitment of arrival time, does take a lot of pressure away from a tourist.

Loved the time spent going about and got enough time to add the sights. Saw the Eiffel tower lit up. But the seats upstairs were closed always. So everyone crowded at the bottom and especially outside. Why not remove the seats from upstairs to not give false expectations to the customers.

Very pleasant cruise. Thanks to the boat driver for taking the time to stop in front of the Statute of Liberty for photos.

The cruise was very interesting, although if you were siting outside, you couldn't hear anything of the guide. As for the ticketing, the code that you sent me, for the discount, it was not valid, and this happened twice, so I felt that you fooled me.

It was a great experience to have a cruise! It was like an efficient tour and we could see the famous historical buildings from the angle which you cannot see from the land.

It was fun to go around and watch the Eiffel Tower twinkle. Evening slot is better for that. The line was big, but was managed well and everyone got a good seat and view. Thanks

Spectacular. It is worth taking it at 20:00. They make a short stop when the light show of the Eiffel Tower is on.

Too crowded, too many people onboard, the way the chairs were facing the windows mare ot difficult to see the sight. When it started to rain not all people fitted inside and thusbothing could be seen outside. I don't recommend you.

Wonderful experience, very friendly and organized staff. Only thing: little information regarding the history and sights of Paris during the cruise.

Recomiendo que lo hagan un domingo hay menos gente y la experiencia cambia totalmente, es más tranquilo y la ubicación exacta es a la derecha de la dirección que pone el mapa, te puedes guiar por el nombre de la empresa Bateaux Mouches, o simplemente buscarla en Google maps

It was really good the location was really nice. We had a great time with my family so it was a really great experience.

The cruise itself is great but the experience could be better if it were handled more professionally. It suffers from oversubscription that runs the risk of being like a cash cow with a reduction in service quality. For example, it was not clear where the entrance was with a box outside the main wharf. The emailed instructions were good but not immediately to hand. There were no staff to manage crowd control at the entrance and seasoned tour operators came in and moved their own guests ahead of those already waiting. The platform needs to significantly improve passenger crowd control. There was only a couple of staff checking tickets on the wharf but not a soul around to manage the crowds. The waiting area had no barriers, so people tended to make their own rules how to gather (ie in a big crowd surge formation with a rush of people being hurt or crushed). There were no staff available to manage passengers on the boat itself (other than to drive the boat). Many people resorted to saving a spot for themselves against the side of the vessel, meaning that those seated couldn't see anything unless they also stood up and tried to look over or go to the side rail, creating a potentially hazardous situation - there's no one to look out if anyone was to go overboard. Audio was a rather vanilla recording that played back as though on a ghost ship with a clear absence of staff to save money and maximise profit. This all detracts from what is an amazing experience.

The boat was clean and staff friendly. Good value for money. Commentary was quite comprehensive too. Would recommend.

The Seine River cruise is a must-do experience in Paris! The view is fantastic. We chose the 5:30 p.m. shift and it was a perfect choice because we passed under the Eiffel Tower just as it began to shine.

Perhaps indicate in the reservation that "tickets" are to be collected at the cash desk. Review the verbose and incorrect telephone advert. I was only able to book online at the last minute. Clarify that the state of the flood can change the itinerary, which was the case (normal) but disappointing. We would have changed our program. We wanted to see ND de Paris. Otherwise well organized.