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Annie
May, 2024
Ticketing: Awesome. Easy to order online, instant confirmation.
It would have been an Awesome rating if some information about finding the Heathrow Express train was provided at tickeitng.
I would definitely order it again next time going or returning from Heathrow. And I would recommend to others.
Margaret
May, 2024
Apart from the long walk from the terminal it went well. Not much time to board though. Takes a bit of time when one is aged!
Elizabeth
May, 2024
I bought my ticket on line and the process went very smoothly. I enjoyed my trip to Oaddington Starion on Heathrow Express.
Chiara
May, 2024
La mappa del tragitto effettuato dal BigBus presente sul sito non è aggionata. Tutto molto bene x i viaggi e orari.
La crociera è stata molto interessante; molto simpatico e piacevole lo speaker però non c'era la possibilità di una audio guida multi lingua per chi non conosce bene l'inglese o con problemi di udito
Libourel
Apr, 2024
Very practical, it enabled us to do a quick tour of London and then take the time to linger wherever we liked.
Walking tours are very rewarding and allow you to discover London in a different way.
View original review in French
Mohammed
Apr, 2024
The train was fast , convenient, loved that their is a charging outlet on the cabin .... I was heading to Terminal 4 , wished I did not have to change the train .
Liisa
Mar, 2024
A very efficient way to travel. The only thing I would say is that if you book it in the United States or different time zone, you should send a Reminders both time zone and the time zone that you're going to because our Reminders came quite late, often the next day.
Hugo
Jan, 2024
A simpatia dos motoristas e apoio e disponibilidade em geral.
Os circuitos muito onteressantes e que permitiram ter uma ideia generalizada de Londres.
Obrigado
Sven
Jan, 2024
I didn't receive tickets on time.
Also it really is not clear how to get access to the platforms without paying for Elizabeth line (which I did as well)
Lisa
Dec, 2023
Appreciate the convenience of ordering online, however it didn't give all the different options of the package - which we found out in-person with the ticketer. Overall the hop-on, hop-off was great for exploring the city. Traffice was a nightmare though and it did take far longer to navigate. There should be signs for children to NOT run on the top deck, and NO tussling. The late afternoon bus challenged our last nerves from a family of kids horseing around and making an inordinate amount of noise.
Adam
Dec, 2023
Very efficient and quick! The staff were also very helpful in crowd control to spread everyone down the platform so that everyone got a seat onboard.
Inger
Nov, 2023
Train was on time. Easy to find. We got our seats, but there were not quite enough space for luggage. Train was very fast. But it took a while to move from the train to the departure hall.
Margaret
Nov, 2023
Easy to buy online and easy directions(follow the purple line on the ground)
However we did freak out a bit as the time on the ticket says 1210 am and we thought we had mistakenly bought a specific time. It also says from Heathrow to Paddington and is a little unclear that the ticket is valid either way
Douzi
Oct, 2023
Super, I recommend 100/100
We were able to tour London , the audio guide teaches us lots of fascinating anecdotes
There are a lot of buses on the blue and red lines, much less on the Green line.
View original review in French
Elisabeth
Oct, 2023
Traveling with the Heathrow Express is absolutely recommended! No waiting time for the train. Sufficient space on the train. Clean. Friendly staff. Anytime again!!!
View original review in German
Tathiana
Oct, 2023
Ease of buying the ticket, location of the station, high frequency of trains and speed of travel to the airport.
View original review in Portuguese
Margaret
Oct, 2023
It was simple to find the train after we cleared customs. Booking online could not have been easier. Taking it back to Heathrow tomorrow
Jeffrey
Oct, 2023
Ticketing was easy to find on the internet
Perhaps lookup table of tube stations that connect Paddington to the visitors would be a great of international travelers
I'm in
Cameron
Oct, 2023
Extremely easy to board, all seats would have charged my phone for 15 mins, then arrived at Paddington station refreshed ready to attack Google maps !!
Elizabeth
Oct, 2023
Once we got on the bus all was good, trying to get on was chaos. Joined at Victoria station, first red route bus drove past, not full, a blue route said 'hop on we'll catch it up'. It didn't so we got off at Hyde Park & waited for the next Red route. Reader didn't see our code but kind driver let us on. Route was then very good. We are 77 but fit and English, I was pleased not to be managing as an unfit foreigner.
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