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Carola
Oct, 2024
Everything went well with the tickets. At the counter for the boat tour, we were registered in the computer and received our boarding pass. The trip was nice. The explanations of the sights were interesting.
Barbara
Sep, 2024
We had such a great time at the Ice Bar .The hosts were very friendly, super friendly. They made are day.Absolutly recommended to anyone who likes to have fun. Cheers 🥂🥂
Don
Sep, 2024
It was a unique experience, something totally different. The staff were warm and friendly. Which made it a very relaxing time.Definitely do it again sometime
Michelle
Sep, 2024
I booked this experience for my husband and 2 little girls, 4 & 8 years. As my husband and I had been to one on NZ years ago I thought my girls would love it. Their experience didn't go as well as I had hoped but it was a different experience for them to hopefully remember in future years.
Just a pity we can't take pics of our own though.
Wendy
Aug, 2024
Ticketing was easy and quick.
Friendly staff member at the ticket office-Fay.
Michael and his assistant on board the boat were efficient and friendly.
Good commentary.
Lorenis
Aug, 2024
I thought it was a great experience, but a bit expensive. Of the 45 minutes, I was only able to stay for 21 minutes. Very cold indeed. Warm clothes and gloves don't make you feel comfortable or elegant! The drink is very good. It was worth the curiosity!
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Stephen
Jun, 2024
The late afternoon cruise was very pleasant and informative. Good value for money. The only glitch was that it was not claer that that the electronic ticket and barcode had to be swapped for a paper ticket which I had to quickly do.
Danielle
Jun, 2024
Booking on line was easy. Did the 2 hour tour, was very informative particularly all the history of the river and Melbourne over the years. Really enjoyed the tour around the port area which you really don't get to see except from a boat.
Maybe the inclusion of an app or headphones to hear the commentary would be good as had a noisy bunch on board which made hearing a little difficult at times. Really good otherwise.
Benjamin
Jun, 2024
We did the 2 hour tour and were glad we did both. The river cruise was relaxing and very scenic. The guide was informative. The booking was simple and instructions were very clear.
Karen
Jun, 2024
It was a unique activity to do. Something we hadn't experienced before and were curious and as it was my Birthday it was an ideal opportunity.
45 minutes was definately long enough as it was extremely cold.
The staff were amazing and catered well for us. We had fun trying to play the simple games provided and thoroughly enjoyed the suitable music selected for us.
Well done!
Casey
May, 2024
Very fun experience, would recommend getting a package with the drinks (it works out cheaper than buying them individually in the bar) around $20-$30 each.
Guy
Apr, 2024
The tour had a half hour break in the middle that wasn't clearly mentioned before which then put other commitments out as extra time hadn't been allocated. Accidents bought extra ticket but unable to do anything about it as you had to call the company.
Kim
Apr, 2024
Ticketing experience was simple and easy to use with Headout. The Icebar was an great experinece, most of the staff that greeted us well and where engaging.
The venus however could be improved on to highten the experience, appreciated the cameras in to take your photo but could be more of them. Cocktails where great, atmoshpere fun.
We found the amount of patrons at our booking in the group was probably 3 to many, regarding space found it a little crowded.
I do hope they continue to develop the mood, concepts, add to the displays and will contiune to grow. They will need to have a vision to get patrons coming back, as I have been there done that sort of feeling. In all a fun thing to have done.
We have no pictures of our own to share as you cant take them on your phone, you use what they provide and buy them to print yourself.
Amanda
Mar, 2024
Weather was amazing and the commentary was top notch. Very informative and interesting. A nice relaxing afternoon with refreshments provided. The crew were particularly helpful to people with extra needs getting on and off board.
Damon
Mar, 2024
It was an awesome atmosphere and nice staff. What a game.
I would have wanted better seating in the club house, but understand the members get the best seats, maybe you could reserve some maybe as we both travelled from NZ for that weekend to watch my team Storm and my partners team the Warriors play.
Dennis
Mar, 2024
The captain was great; friendly and very competent. The tour down stream was fabulous. Lots to see! The trip upstream was ok but not really worth the time or money.
Tanae
Dec, 2023
The bar girl was sooo nice and friendly , my friend and I basically stood and spoke to her the whole time. The only issue was we didn't get our souvenir cup we paid for :(
Annette
Nov, 2023
Staff were friendly & I liked my drinks. Small area inside & the gloves were not warm at all. Better signage right out the front is needed to help us tourists navigate better.
Siddhartha
Oct, 2024
The narration during the cruise was very informative.
Julie
Oct, 2024
Being able to see the sights of Melbourne from the River whilst listening to the commentory.
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