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Vivian
Oct, 2024
The experience was good. What I don't understand is when it's say the ticket is for 24 hrs by then the bus finishes at 4pm? We activated our ticket around 10am. We got off ar 3 places. The last place was Bondi Beach. We got to the bus before 4pm to catch the hop on hop off bus. After waiting for over 30 minutes, we called and was told there is no more bus service. Which means that's the end of our $69.00 ticket we only used for 5 hrs? Please explain what you mean by 24 hrs. How does it work if the bus starts at 9 and finishes at 4pm? Thanks
Christine
Sep, 2024
We had the joint ticket to do the Sydney & Bondi ride. We had planned at changing at Central but there was no announcements. Therefore we ran out of time to use the full ticket.
Janine
Aug, 2024
Booking Tickets online was easy.
Ability to track the Bus on the App was handy and easy.
Close up and Great views of all the sites from the top of the Bus.
Interesting and informative commentary.
Bonnie
Aug, 2024
Drivers very helpful the bus was great as was the sunshine....
Loved the route. It's my favorite thing to do in a new city..
Andreas
Aug, 2024
Very good tour, good frequency and with the Bus Tour App also a clear display of where the buses are and how long they still need to get to the next stop!
View original review in German
Eleanor
Aug, 2024
Good stops and good audio with friendly stagf however on more than one occasion on a day it was raining the guide wasted ten minutes or more explaining to people he hadnt enough dry seats and advising them re next bus instead of saying five left and next bus 15 mins and move on wasted s lot of time
Anna
Jul, 2024
That it was 24 hours. Commentary was good and we could see the most important parts of Sydney. Kids were free which was very helpful
Graeme
Jun, 2024
The narrated tour of Sydney for both Red and Blue routes was very informative. Even though years ago I worked at n the city, the few hours of the tour provided me with even more background on the city. Lunch at Bondi was great
Cynthia
May, 2024
There was a protest and no way to contact the bus company to see where we should of went to catch the bus instead of having to wait 2 hours
Yasuhiro
Mar, 2024
Has some issues getting our third batch of tickets. One teacher had a JCB card, but the other two of us succeded the first time and couldn't get the last 6 teenagers. We ended up having to pay cash. The ride was great though. So not all love but there was an overall a good experience.
Stella
Mar, 2024
It was well worth the price, we had purchased a 48hr ticket. So accessible, easy to hop,on and hop off.We did a complete red route and blue route tour. On the 2nd round we stopped.off at what we wanted to see and explore.Wonderful experience. Get it when you are in Sydney!!!
Nancy
Jan, 2024
We've used Big Bus in many places, and it's always terrific! And we'll continue to use it if it's available wherever we go!
Lilian
Jan, 2024
It was an easy way to have a glance to the city marks. I whish there was more history on the bus audio instead of mostly music.
Buu
Jan, 2024
I had to canceled the experience coz my parents couldn't attend (unwell). As I couldn't get a refund for this unforeseen situation, I sold the tickets to another group. I hope they had a good time
Willie
Jan, 2024
I very much liked the narrator who explained the history about the buildings and other monuments. The experience with head out ticketing was also good.
Bley
Dec, 2023
Great experience! Very easy to take the bus, very well signposted. Earphone to listen to the explanations that work at the top of the bus but not at the bottom. Otherwise great!
View original review in French
Katherine
Dec, 2023
It was great. The tickets were prepaid and sent via email/app. The buses were frequent and mostly on time. The audio commentary and music were entertaining, and the routes were handy to everything we wanted to see. No finding or paying for parking, calling ubers, or waiting around. A cost effective and fun day of travel in Sydney.
Lorrae
Dec, 2023
Overall it was a good experience, although in some areas it was very repetitive and the same area was passed several times. Staff and connections between the two routes worked well, but clarity of last buses needs to be clearer as concerned that we may miss the last bus ☹️
Wil
Dec, 2023
The ease of booking and the discount offered was the most memorable in terms of the process. The view was great at the tower, suroundings need a refresh and glad I got a discount otherwise its possibly overpriced. Thanks Headout
Suzen
Dec, 2023
Great way to see a new city. Loved the fact that the stops were clearly signed. Good commentary. Loved the harbour cruise add on!
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