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Michael
Oct, 2024
The tour to the Hagia Sofia and Blue mosque and Bascillica Cistern were great.
The Bosphorus ferry was a total mess.very disorganized and way too much walking. Why can't you limit the size of the group. The tour guide couldnt control such a large group. No one could hear him. No one knew they had to go to the online desk to get a cruise ticket. People were just running wildly to try to keep up with him. Very unruly. That's the reason we gave an average rating.
Viktor
Jun, 2024
Kürzlich haben wir eine Tour zu einigen der berühmtesten Sehenswürdigkeiten Istanbuls unternommen, darunter die Hagia Sophia, die Blaue Moschee und die Cisterna Basilica. Leider war das Erlebnis insgesamt sehr enttäuschend, da weder Audioguides noch Kopfhörer zur Verfügung gestellt wurden.
Wir waren eine große Gruppe und es war fast unmöglich, den Führer zu hören oder die Erklärungen zu verstehen. Die geschichtlichen und kulturellen Hintergründe, die diese Orte so faszinierend machen, gingen uns so völlig verloren.
Ohne Audioguide oder Kopfhörer waren wir gezwungen, uns durch die Menge zu drängen und die Informationen selbst zu suchen, was den Besuch sehr stressig und unbefriedigend machte. Für ein so wichtiges touristisches Ziel hätten wir einen viel besseren Service erwartet.
Insgesamt war die Tour absolut schlecht organisiert und wir würden sie unter den gegebenen Umständen nicht weiterempfehlen. Eine Investition in Audioguides und Kopfhörer wäre dringend erforderlich, um den Besuchern ein zufriedenstellendes und informatives Erlebnis zu bieten.
Oliver
Jun, 2024
The 3 guides for Topkapi, Hagia Sophia and Sultanahmet Mosque, Sunken Palace were excellent: there was helpful information and comments that are not in the guidebook and they were very helpful!
View original review in German
Reneta
May, 2024
Everything was great!! The organization was perfect and all guides were super nice! The whole experience was super interesting thanks to the great tour guides and all the great stories they told us. It was definitely worth it.
Margarita
Jan, 2024
The app to make reservations is excellent. There is always the concern if it is real and not a fraud. I can attest that it is real, it is not a fraud. They are very punctual according to the times indicated for each tour. There has never been any inconvenience. Two things need to be improved: They walk too fast forgetting that in the group there are older people who walk slower. And when they offer the tour, they explain almost nothing because they are in a hurry to leave. My tour at the Blue Mosque was about 30 minutes when it was supposed to be 90 minutes. The Hagia Sophia tour took about 15 minutes.
View original review in Spanish
Ignacio
Dec, 2023
Everything was great, very well organized, the guides were fantastic... only one drawback, it's a pity that there are no guides who speak Spanish.
100% recommendable
View original review in Spanish
Erik
Dec, 2023
In the information provided a wrong meeting point was mentioned. The guide in Aya Sofia, as opposed to the guide in Topkapi, didn't use headphones which made it difficult to follow what he was telling as it was very crowded.
Kiruthikaa
Dec, 2023
The guides were fantastic and knew a lot of information. Very structured, understandable. We really enjoyed the tour with them and recommend it to many other travellers.
Sergio
Nov, 2023
The courtesy and preparation of the operators
Less satisfactory was the "skip the line" aspect:
Maybe we had too many of them ... it was longer than the normal line.
View original review in Italian
John
Jun, 2024
offline availability of tickets and river cruise was highlight guides very good
David
May, 2024
Very nice team but hard to hear with background noise. Needs audio aids.
Mario
May, 2024
Hagia Sofia is an beautiful place. The sights and history of the place are breathtaking and overwhelming. I loved it.
Lucie
May, 2024
The whole 2-day ticket system was great.
We mostly appreciated the skipping of queues, the factual and interesting interpretation of the guide.
This review is translated. Show original review.
Besmira
May, 2024
It was good just maybe put some phone number to know where to call for some informations
Andrej
Apr, 2024
Very good guide, easy to find and with many fun facts to make it even more interesting.
Ingo
Apr, 2024
Everything went smoothly. Very friendly guides. Great information.
View original review in German
Miroslava
Mar, 2024
Perfect organization, thank you! Your guides are so nice and ready to help👍
Matti
Mar, 2024
Knowledgeable guide and well-organized tour. Included in the price is the entrance fee to the palace and also to the harem.
View original review in Italian
Morutan
Nov, 2023
The guided tours were excellent, the guides were awsome, good energy, proffesionals, patients and polite.
Patrizia
Nov, 2023
I found an English-speaking guide who accompanied a small group of people and me...good experience
View original review in Italian
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