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Karen
May, 2024
The whole process was so easy to use and available when you needed it. Thank you for the easy use for a fantastic experience.
Anne
May, 2024
The visit was great but the booking experience not so good. Having downloaded the app which said no need to print tickets just show them in the app we then had a lot of trouble getting in to the different parts of the visit because they required the original PDF which we couldn't access easily due to poor signal and lack of internet connectivity . Once in, the different parts of the visit were excellent but it was very stressful getting in. The App info is misleading .
Sydney
May, 2024
It was such an easy ticketing experience. I don't speak Italian so using Headout and not having to navigate my way around to find tickets was awesome. Will be using again!
Andrew
May, 2024
Am amazing collection of art. Particularly taken by Caravaggio's Medusa. The ticket and entry was surprisingly straightforward.
Iain
May, 2024
The Duomo is quite magnificent and was a bucket list item for us. Dating from 1296CE it is historic architecturally as well as religious. The staff were all friendly, courteous and helpful. An amazing experience!!
Jonathan
May, 2024
Exhibit was amazing. Advance ticket office person really easy and quick to deal with. Entry line moved fast. Thank you!!
Maximiliano
May, 2024
The entrance fee allowed us to access all the sites without waiting in line, saving us a lot of time that we could use to see all that these magnificent places had to show. We would have liked to have had the possibility of a guided tour, or at least audio guides available for better context and understanding.
View original review in Spanish
André
May, 2024
Visit to the Duomo of Florence Cathedral, very good site to get the tickets which are very easy to register on the cell. All the information on how to get there was very clear. I'd recommend
View original review in French
Petronio
May, 2024
The view from the church dome is fantastic - but.... you have to be physically prepared - there are many, many, many steps to climb. There's no warning for cardiac patients. We advise you to rest a lot between visits....because the tower also has more than 400 steps to climb. But it's all beautiful, it's worth it
View original review in Portuguese
Alexandre
May, 2024
Tickets gave access to everything around the duomo and we could skip the long line to enter the cathedral. I strongly recommend doing the climb up the duomo.
Luisa
May, 2024
It's the system of having to be there waiting for someone to give you the tickets. I would prefer to get them all one day and that's it.
View original review in Spanish
Anna
May, 2024
The architecture of the museum itself and the art of course :)
It was really crowded, though..... So many people want to see the beauty!!!!
:)
Susana
May, 2024
it was important to already have the tickets because otherwise there is a long queue and it is not the same place where you buy the tickets as where you enter.
View original review in Spanish
Kristen
May, 2024
This experience was good in the sense of seeing the beautiful Florence cathedral and climbing the duomo and bell tower. Just lovely views! But beware this experience is NOT for those with a fear of hights or tight spaces. We had issues at the venue as there were many entrances and staff were unhelpful in finding the correct entrance, so we waited outside in the rain for 20 mins in the wrong line only to move to another line.
Brigitte
May, 2024
After initial problems with orientation, some things were solved after consultation with the staff.
Please make it clear when booking that the timesöot is intended for visiting the dome.
View original review in German
Rod
May, 2024
Instructions to claim our ticket from the voucher provided and directions to the ticket exchange booth were right on!
Gallery was amazing with many artifacts and a very interesting musical instrument room!
Jaroslav
May, 2024
We could not use the tickets to Uffizi, they start in May 8 at 10,30 instead of 8 and was not possible to wait in 1 km queu. Horrible orgenization of Uffizi staff..
Ivan
May, 2024
I went to see Birth of Venus, (which was fantastic,) but the other works held at the Uffuzi were also quite stunning, espicailly Caravaggio's Medusa.
Lu
May, 2024
It's really beautiful to go back to Florence again. This is also my first time to buy digital tickets. Download the PDF file in advance, which is convenient to check and enjoy. It's really very convenient. I highly recommend you to buy it. Next time I will still buy travel tickets through this platform.
Grace
May, 2024
I received an email from Headout stating that my meeting point for the ticket changed and it gave me a new addrress. I went to the new address 15 mintues before my appointment time. The new address, however, was the museum. I assumed that I was supposed to meet at the museum and then we'd be guided to the duomo from there. However, that was not the case. So when we eventually went to the duomo on our own, we were told we were late. Fortunately, the gentleman was gracious and let us in after I explained the situation. The ticket instructions were also unclear, as it states that the ticket is valid for 3 days. The ticket should be more clear and state that it's only valid for 3 days for 4 of the 5 attractions, not including the duomo. The entry and exit time listed on the ticket should state that that's the entry and exit time for the duomo. Nowhere does it state that. I only learned that after the fact.
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