Guests from United Kingdom, Canada, France and over 44 countries have loved this experience
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Bonnie
Mar, 2024
The museum was great but the flow was not great. Felt like I was missing some areas. It was very warm in places. Need to allow more time when going, lots to read and absorb
Paul
Mar, 2024
Somber, informative and entertaining. The layout allows guests to see the artifacts and ask questions about technology that most people don't remember or never saw. Great tribute to all those who gave the ultimate sacrifice.
Danielle
Mar, 2024
The museum experience was enhanced by the use of the audio guide and the NYPD bagpipes that played a few songs. The use of Headout tickets made for quick and easy entrance into the museum as well as clear directions on how to get to the museum via metro/train and walking.
Bruno
Feb, 2024
Everything was touching , your efforts to put the museum and all the effects were very interesting...it touched my heart and I felt the pain of all the people involved in the tragedy
Mark
Jan, 2024
Ticketing was easy - did it online. Waiting in line was not bad. Once it started it went quickly. The museum experience was incredible. Definitely need to return and spend more time - so much to take in.
I think the history and documentation is very thorough.
Miguel
Jan, 2024
The truth is the application, super friendly and effective at the same time, all the broadway shows I bought the tickets in it, then also the cruise tour to the statue of liberty, the memorial of the twin towers, and summit one Vanderbilt, filemos family enjoyed it very much !!! Thank you very much
View original review in Spanish
Allen
Dec, 2023
The 9/11 memorial and museum is an incredibly moving experience. For those who experience it, hopefully it will cause them to maintain their vigil to prevent other terrorist activities on our soil. Bless all those who perished and honor those who perished attempting to save others.
Karolyn
Dec, 2023
It was really a humbling and emotional experience. The museum was very well done. It took us right at 4 hours to do everything.
Joan
Dec, 2023
Our ticketing experience was very simple
And easy.
Our tour guide was fabulous!!! Absolutely the best and it made our experience there incredibly memorable and so much more meaningful. I'm so glad we went with the tour guide !! Everything came to life and we will remember it forever!!!
Chloe
Dec, 2023
This was the best experience I went to in New York! Really informative and emotional!
The tickets were easy to access on the app all I had to do was scan the bar code at entry.
Kenneth
Dec, 2023
I'm great full that I got to go through at my own pace. Didn't feel pressured at all. Or overcrowded either. Nice pace of flowing people through!
Cristina
Dec, 2023
A worthwhile visit in NYC. The story of the attacks told in a truthful and well documented way. A MUST in the city.
View original review in Spanish
Robert
Nov, 2023
I liked the story of 911 being told from the beginning to end. It reminded me of how OKC did the Oklahoma City Murrah Buiilding bombing in their museum. The experience at both sites was sad yet informative .
Stephen
Nov, 2023
The experience with the ticket / head out purchase was 5 star.
The experience with the museum was moving and sad, lots of emotions, many thoughts, aand lots of thinking, our hearts go out the friends and families for their sad loss...
Kris
Nov, 2023
It was very emotional as I have a son who is a firefighter and we went as a family! I think what was represented at the sights and the memorial were amazing and thoughtful to all who lost their lives that day
Carol
Nov, 2023
Experiencing the 911 Museum was impactful, touching, provocative, and a reminder of how people can come together in time of need. The museum was laid out fantastically. The amount of artifacts, stories, films, and pictures were hard to watch and see, and I felt it very acutely. I sobbed all day. I knew how I felt on that day and afterwards (the world changed dramatically) but I came away with a new sense of what New Yorkers went through and that was hard to see. Thank you for a well designed memorial to our countries most devastating tragedy. Then we went up to the top of The Freedom Tower and so enjoyed the experience. What a view.
Christine
Nov, 2023
We were late to our reservation but was able to get in right away. Going to New York City was not a place I would normally visit but I really wanted to see the memorial and we were able to do just that. Our problem was getting around New York City. We tried the subway but things were changed because of the NY Marathon so we were confused what to do. We tried to hail a taxi an it didn't work. We called uber and it didn't come but we finally got to the memorial and that is what the trip was for.
Mrs
Nov, 2023
The museum was informative and very well thought out.
It was overwhelming at times, but I guess that's the point!
I wasn't going to go in, but so glad that I did.
Lynn
Nov, 2023
The museum and the fountains with the memorial if the names of all the victims is very nicely done . I am from Ohio and was on vacation doing some traveling and talked my friend into going . My friend had no desire to see New York City ( doesn't like crowds) but was very impressed with the memorial
Susan
Oct, 2023
This museum brought back memories of that fateful day.
It also showed the selflessness of the rescuers and the bravery of those affected.
Never forget
$33
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