Xenotes Park: 1-Day Tour with Lunch & Official Transportation

• Get a wholesome tour of the four different types of cenotes known to mankind

• Experience each cenote with a fun activity: assisted rappel, zip-lines, kayaking, and swimming

• Savor a gourmet picnic lunch accompanied with drinks amid serene natural surroundings

• You will be accompanied by a certified guide who will ensure your entertainment and safety

• Choose between round-trip hotel transfers from Cancun, Riviera Maya, or Playa del Carmen

• A small group tour ensures your experience is personal and uninterrupted

• 1-day admission to Xenotes Park

• Certified guide (English/Spanish)

• Visit the four different types of cenotes that exist

• Assisted rappeling into Lu’um (cavern cenote)

• Zip-lines and cliff jump at K’áak’ (open cenote) and Lik (ancient cenote)

• Kayaking & exploration swimming in Ha’ (semi-open cenote)

• Round trip transportation from Cancun/Riviera Maya/Playa del Carmen

• Seasonal fruits, cold and hot drinks after the first cenote

• Jungle picnic lunch

• Equipment (life jacket, rappel gear, kayak, and inner tube)

• Restrooms, showers, changing rooms, and towels

Additional gratuities

Estes ingressos não podem ser cancelados ou alterados.

COVID Safety Regulations

• COVID antigen tests will be available (at an additional cost) at the venue

• Customers can book the tests upon arrival, corresponding staff will be allotted to manage these requests

• Visitors will receive results the same day to the given email address

Ticket Information

The ticket includes the following pick-up options that you can choose from:

• From Cancun

• From Playa del Carmen

• From Riviera Maya

Important Information

• The minimum age for the tour is 6 years old

• For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) is required

• The use of the life jacket is mandatory during all water activities

• This tour is not recommended for people with heart conditions, or those of lungs, spine, asthma, diabetes, hypertension, or pregnant women or those suspected of being pregnant

• The average water temperature of the cenotes is 75 to 78° F throughout the year

-Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy

• Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable

Recommendations

• Confirm your location and pick-up time while booking

• Bring along aquatic shoes, swimsuit, and a change of clothes

• Avoid using makeup, perfumes or repellents with chemicals that may affect the ecosystem of the cenotes; you will take a shower before entering the first cenote

• Avoid leaving marked or pre-established paths to prevent an incident with the fauna or flora of the jungle area

• If an animal is observed, avoid touching it, approaching it, or feeding it. Remember, they are in their natural habitat

• Bring a credit card or cash to purchase photographs or souvenirs of your tour

Jungle Picnic Menu

• Julienne soup

• Cold bar of meats and premium cheeses

• Variety of rustic bread, dressings, salads

• Water, wine, and beer

Timings

Mon-Sat, 8:00 AM - 5:00 PM

Duration: 1-day

Pick-Up Time: 8:00 AM - 10:00 AM (depending on the location of your hotel)

Discounted Tickets

Children aged 6 - 11 enjoy reduced prices on their tickets

• Your voucher will be emailed to you instantly after the purchase

• Please display the voucher on your mobile phone along with a valid photo ID at the time of pick-up

• If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification. Students must show their valid student IDs

• Please arrive at your hotel lobby 10-15 minutes before the scheduled pick-up time

Hotel Transfers

• The ticket includes round-trip transfers from all hotels in the Cancun / Riviera Maya / Playa del Carmen area

• Time: Between 8 AM and 10 AM depending on the location of your hotel

• You are required to show valid ID proof at the Park’s ticket booth

Validity

The ticket is valid for the date and time selected during the booking