Accademia Galerij Toegangskaarten met tijd

Our Crown guide, Hershey, was spectacular. She was polite, super sweet and very helpful! She made our booking and entrance into the Gallery a breeze. She is great at what she does!

The exhibit made my visit memorable. We did not get a guide, it was total mayhem that day with huge crowds. It was a holiday and spring break. But it was an amazing experience to see the exhibit.

We arrived early and guide was able to get us in an earlier time slot. He was very polite and helpful. Made a great difference being able to ski the line and go straight into the gallery. Worth every cent

The tour staff was easy to find and very helpful. The guide for the Uffizi tour was very enlightening and offered valuable context for each piece of art. Easy access to those wonderful galleries.

As we approached the Academia Gallery we could see the queue was very long so it was fortunate we could purchase a skip the line ticket through Headout on line there and then outside the Gallery and get a time slot to by pass the queue and get in within the time it took to drink a coffee while we waited. Our Host met us at the meeting point and escorted us to join a much shorter line where we waited a few minutes before we entered the Gallery. It cost us twice the price of a pre booked ticket, but worth it to us to save time in the queue. All the staff were polite and helpful and the Academia was amazing, especially Michaelangelo's David and other works of art, another one ticked off the "bucket list"! One tip don't let the staff outside the Gallery help you buy a ticket as they charge extra, do it on line with Headout yourself!

The museum itself was beautiful and we enjoyed our time. However, we were not able to skip the line, where the directions said to pick up the tickets was not the right location (we were told outside the museum but it was inside after the line), and we were allowed in an hour later than our scheduled voucher time.

They give you fast-access tickets to skip the line at the Accademia Gallery but there is no guide whatsoever inside, so what you are paying for is not as advertised (mentions a 1.5 hour guided tour). They should be honest about what you are booking in the description.

Went to the ever gorgeous and busy Academia Gallery in Florence. So much art and history to see. The purchase process was easy and fairly understandable on how to exchange the vouchers for tickets. A little confusing as it said to bring confirmation/vouchers to booth in front of the gallery. After several times of showing the man at the booth and in front of the gallery my print out confirmation and than my online voucher, here is how it works. With my online vouchers, NOT THE CONFIRMATION printout, you are let into the gallery and exchange vouchers for gallery tickets. Had I shown up with just my printout confirmation, that would have been useless. I never had to go to the booth across the street. Directions are a bit confusing. Just happy your company is legit and good comunícation. Would use again. Side note, great organization from Gallery staff keeping the masses of people in the correct lines and answering questions. Had a great time!!

We visited Galleria dell'Accademia Which is a fantastic place of art for any tourist in Florence. Enjoyed our time, seeing sculptures from Michelangelo and paintings from famous painters of Italy. I would like to thank you very much the agent from Headout for being such a nice person and accommodating or schedule.

The exhibits were absolutely amazing. Unfortunately it was over crowded and confusing. The gallery could have been laid out in such a way to keep the public moving in an orderly direction. My overall impression was get as many people into the gallery and leave them to their own devices. We paid a lot of money for the tour and never got a tour guide.

La atención de los jóvenes quienes amablemente nos cambiaron los tickets y nos condujeron a la entrada para evitar las larguísimas colas/

We paid €35 per ticket. We picked the tickets up from the Headout guy. I was expecting a tour guide for that price, but all it provided was faster entry to the museum. I felt it was false advertising.

E mail with instructions said one thing and people on the spot said something else. Waiting in the line also was little bit mess.So that was confusing and altered the experience of seeing the artworks.

There was no guide. The staff had no idea how to find a guide we booked. We paid for the guided tour, but got not guided.

Beautiful museum, easy to navigate Michelangelo's many sculpture's and of course The David! You feel that the sculpture has a soul! Must visit.

The museum was great, and the staff was helpful. But even with the "skip the line", it took too long to enter. We booked for 11h visit. We entered after 11.30h.

The ticket was purchased for the museum and the tour and there was NO TOUR! The tour guide never showed up. It was a dissapointment.

Allereerst wil ik het Headout team bedanken omdat ik hen vertelde dat ik niet aankwam op het tijdstip dat in de TCK stond en zij namen contact met mij op via wpp en losten het probleem op. Uitstekende reactie

The looks on the faces of the people standing in the 2+ hour line was all it took to convence me that we did the right thing. The app was easy and the instructions intuitive. Just make sure in case I had mobile phone issues, I printed the tickets as well, but there was no need. I showed the QR coded tickets to the autorities and they told me exactly where to wait, and when to walk in. Yes, just walk in and then get your paper ticket from the gallery which was just a formality. Love this app and have promoted it on my social media!

You do not need to go to a ticket office 20 minutes beforehand to pick up the tivket as communicated. You receive the ticket inside the Halle RT entrance at the scheduled time.