• Visit Auschwitz, one of the Third Reich’s infamous concentration camp complexes during WWII.

• Skip the lines at the ticket office and begin your tour in a hassle-free manner.

• Follow a licensed tour guide who will give you an in-depth historical understanding of the camp.

• Avail of free pick-up services from hotels located in the center of Krakow or the nearest possible pick-up location.

• Enjoy a pleasant journey from Krakow to Auschwitz in an air-conditioned minibus.

• Your ticket also includes a lunchbox, offering both vegetarian and meat options.

• Expert licensed guide (English, French, Spanish, Italian, or German)

• Pick-up from the hotel or from the nearest possible pick-up point

• Transport by an air-conditioned minivan or minibus

• Service of an experienced driver/English-speaking tour manager

• Entry tickets

• Audio equipment rental

• Food: Lunchbox with ham or Cheese Sandwich or Hummus Sandwich Fruits, Chocolate

• Drinks: Water

• Toilets located near the museum are paid

• Pick-up from the hotels located far from the center of Krakow

Je annuleert deze tickets tot 48 uur voor de belevenis begint en krijgt een volledige terugbetaling.

Important Information

• The pace and duration of the tours are determined by the memorial’s visitor service. Hence, pick-up time/duration of the tour are subject to change.

• Note: As per Auschwitz-Birkenau Memorial and Museum's requirements, all participants must provide their full name and contact details as part of the booking. Entry may be refused if the name provided on the booking is not identical to the name on the ID provided when entering.

• All visitors are expected to commemorate the dead and adjust their clothing and behavior to reflect the solemnness of the site.

• The maximum bag size allowed inside the museum is 30x20x10 cm.

• All sightseeing within the camp can only be done in the company of a licensed guide.

• The toilets located close to the museum are paid.

• The terrain is not level throughout. Some of the trails can get muddy during the rains, and it is advisable to wear comfortable walking shoes.

• Pick-up is possible from the hotels located in the center of Krakow. In an area with limited traffic/accessibility, you will be picked up from the nearest possible pickup place.

• The exact location and pickup time will be provided to you by the tour operator at least a day before your scheduled tour.

• Make sure that you provide the tour operator with your hotel room number for the pick-up.

• Pick from the vegetarian and non-vegetarian lunch options at the time of booking.

Timings

The Museum is open all year long, seven days a week, except January 1, December 25, and Easter Sunday. These are the museum timings:

• Jan, Nov - 8am to 3pm

• Feb - 8am to 4pm

• Mar, Oct - 8am to 5pm

• Apr, May, Sept - 8am to 6pm

• Jun, Jul, Aug - 8am to 7pm

• Dec - 8am to 2pm

The Museum may also be closed temporarily during official state visits, ceremonies, etc.

• Guided Tours: 8am, 9am, or 10am.

• Your voucher will be emailed to you instantly.

• Please display your mobile voucher along with a valid photo ID to your guide.

• If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification.

• Kindly ensure that you arrive at least 30 minutes before the start time of your tour to avoid any delays.

Hotel Transfers

• This ticket includes hotel pickups and drop-offs.

• While booking, please provide the name of your hotel.

• Pick-up is possible from the hotels located in the center of Krakow. If your hotel location is in an area beyond this or in an area with limited traffic/accessibility, then you will be picked up from the nearest possible pickup place. The exact location and pickup time will be provided to you by the tour operator at least a day before your scheduled tour.

• On the day of the tour, please arrive at your hotel lobby 30 minutes prior to the scheduled pickup time.

• If your hotel does not have a lobby, please wait at the entrance of your hotel.

Meeting Point (If not opted for Hotel Transfer)

• Meet your guide at Przystanek Turystyczny Kiss&Ride.

• Address: Wielopole 2, 31-072 Kraków.

Get Directions to the Meeting Point

Getting There

By Bus

• The closest bus stop is Poczta Główna. It is a quick 1-minute walk to the meeting point.

• Board buses 605, 610, 662 to get you there.

By Tram

• The closest tram stop is Poczta Główna. It is a quick 1-minute walk to the meeting point.

• Board trams 1 , 3 , 6 to get you there.

Note

• Our pickup time may vary depending on your location. You will be informed by phone or email in the event of any changes.