Museums

9/11 Memorial & Museum Tickets

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Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.

Highlights

Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.
Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.
Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.
Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.

Inclusions

9/11 Memorial & Museum timed entry ticket
Access to current exhibitions, Survivor Tree, and Memorial Glades
$2 service charge for 9/11 Memorial & Museum

Cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Ratings & Reviews

4.6

2.8K Ratings

5/5

2.1K

4/5

500

3/5

2/5

1/5

122

Guests from United Kingdom, Canada, France and over 46 countries have loved this experience

Lori

5/5

Apr, 2024

The exhibit was such a a tribute to those that died and was done so we can all remember that day. Very well done and moving. I really loved the interactive technology that allows you to look up a specific person and hear about them. I

Samjra

5/5

Apr, 2024

The art of the exhibit was amazing. I visited with the audio guide and it was perfect. In every room you can take your time to read and inform yourself about the different topics. It was so emotional to see the whole happening. At the end I just was speechless about it.

Toya

5/5

Apr, 2024

I memorized "Ground Zero" inscribed the names of Japanese people cuz I'm Japanese. it remined me not to repeat that tragedy strongly. Thank you.

Dennis

5/5

Apr, 2024

Another perspective and all the impressions about 9/11 were very interesting. The burnt down Fireworker truck impressed us so much. The Wall with all the Victims and all the Audios showed were really sad.

Tiffany

5/5

Mar, 2024

It was really emotional experience. Brought be back to the day it happened. So sad but a wonderful and beautiful museum

Your Experience

Journey Through Resilience & Remembrance

Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

Inside Chronicles of Time & Tragedy

As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

Operating hours

9/11 Museum and Memorial

Monday	9:00 AM - 7:00 PM
Tuesday	Closed
Wednesday	9:00 AM - 7:00 PM
Thursday	9:00 AM - 7:00 PM
Friday	9:00 AM - 7:00 PM
Saturday	9:00 AM - 7:00 PM
Sunday	9:00 AM - 7:00 PM

Know Before You Go

Important Information

There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
Service animals are allowed at the Memorial.
All visitors and baggage are subject to security screening, including any personal mobility devices.

My tickets

Your voucher will be emailed to you shortly.
Please display your mobile voucher along with a valid photo ID at the ticket redemption point.
Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.